Marlene at Stater Brothers is a very nice person and has always assisted me with my special requests. This is my favorite Stater Brothers store in the area. Thanks Marlene! read more

I am BEYOND satisfied of this baker. I was unaware Stater Bros had custom bakers. This cake was less than $25 which is a crazy deal. I can tell this baker takes pride in their work and I hope the baker gets great compensation for their work on this cake. My mom loved it and will definitely be coming back! read more

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Jacob R is the most polite kid! He is always hustling out in the lot and always double and triple checks the grocery pick up area! He works so hard and is so efficient! Keep it up. read more

So good when you go shopping and your cashier is in a great mood and friendly. Cashier Javier had a great personality, very friendly will shop here again read more

I went to purchase some items and I was absolutely BLOWN AWAY by the valentines set up! The flowers, balloons, candy. It felt like the store was asking its customers "Would you be my valentine?" As you enter the store. WOW!!!! I truly hope they continue these type of decorations throughout various seasons. This made my day! read more

The older black lady who works the bread aisle is extremely rude and unprofessional. I tried to ask her a question about where to find a certain item and she said very quickly and in a huff like I was bothering her, that she didn't know and I would have to ask a different department. Mind you, she had a video playing on her phone that clearly must have been more interesting that my question. Sorry you don't appreciate your job! read more

I have been a regular customer at this Stater Bros on BV and Navajo since they opened in 1988. Unfortunately in the past few months their customer service has become nonexistent. The last several times the checkout clerks were disengaged and pretty much ignored me. Once a few weeks ago I had a very lengthy order and the entire time the clerk was on the phone on a personal call. I tried to ask a couple questions but he blew me off. Today the clerk spent the entire time while processing my groceries just chatting with the bagging guy about her personal stuff. I think she wants to be his boyfriend. She ignored me. It's sad how a once decent store has descended into a place that doesn't care. read more

OK, place the little things you need, but I do not go for a lot of food because not enough cashiers seems like it's always a hold up or busy

I was in this location earlier today (10/30/24) around noon. I was having a scatter brain moment when I came across Marlene. She was so warm and welcoming and helped me to the aisle I was looking for. She was so sweet to make sure I found what I needed and offered addition assistance. In a world scarce of smiling faces - I was thankful for hers! I saw her one other time while I was shopping and she very politely asked if I needed anything else. Great job Staters and Marlene, if you see this, thank you for being so kind and I sure did appreciate your warm smile and generous help. read more

Always helpful and courteous. Always knowledgeable. Good prices and great specials. Great variety and selection.

I was having an issue with a return I was doing. The customer service was good and everyone was so friendly, they told me to wait while they called down a manager. i waited what seemed like 30 minutes to be met by a very rude and short man. he claimed to be the "store manager." He was talking very fast and incoherent, and avoided eye contact the whole time. He had a different manger help me who was amazing because he claimed he "didn't have time". i'm assuming for my issue. I was wondering why this man is dealing with customers when he doesn't seem like a people person or even seem to like his job. read more

Store#110 on corner Navajo and Bear Valley is Really a life saver!!! Disabled or elderly or Anyone can order online and go pickup perfect order! The staffs app won't close until ALL items on your list are in cart and checkout! It's perfect! And they are so friendly and professional! The shopper will text you if any questions. This Wonderful service, this Wonderful Manager!!! And Great Staff have been a life saver to those who can't walk....and to All customers!!! Frances C read more

This Stater brothers promoted a guy and gave him a store to run after discriminating against my husband. About 1 and a half to two years ago my husband wasn't wearing a mask due to a medical condition. The assistant manager Ricco offered him one and had another employee walk over to him with a mask after telling him he has a medical condition. My husband goes to check out and Ricco the assistant manager at the time, closes off the land with a bread cart and starts spraying the conveyer belt with cleaner/ disinfectant while our food is still on the conveyer belt. Then has the nerve to walk around to the cashier and loudly tells her as soon as my husband is gone, to disinfectant this whole area. I called and spoke to the manager the girl with long hair and cowboys boots. She said instead of me calling corporate she'd like to take care of the problem. Fast gorward to now, I talked to someone who works there whom I haven't seen seen since that incident. She told me shortly after the incident he was promoted and now runs a store. What a slap in the face from Stater Brothers. I had been coming to this store since I was a child and I don't live close. Winco is closer. read more

Anita made my cake and it was absolutely beautiful. She is very talented and I was very happy with my cake. Overall good store and employees. read more

I stopped here before heading to my trip to Big Bear and Victoria R. made me the best fresh family sub. Very accommodating, friendly, and considerate for my drive! Wonderful customer service. read more

It's this or Albertsons when it comes to groceries in the area in all honesty. Never had any issues with the store and what the inventory was available. The meat prices are also very friendly, always has sales too. Cashiers are very friendly too which is nice. read more

Last three times i went to checkout cashiers will be taking to employee bagging groceries ignoring me when talking to them,or they are yelling to get attention of other employees joking around not being professional.they never listen when i ask for bags or use certain amount off card and use cash and they just charge full amount to card while not paying attention to anything im saying..tried to enter number for rewards so would save me $5 i hit wrong button and asked cashier 3 times if can reset card reader but they to busy talking to other employees about not work related. Maybe have employees work on professionalism, actually paying attention what they are doing and customers. read more

This review is for one employee who was extremely rude. I believe her name was Theresa. Reddish blonde hair. She's never been really pleasant toward customers but today she snapped back at my husband for asking her a simple question. What aisle an item was on that he was looking for. Not show me where the item is located. Her response was I'm not on the clock. Well she's walking around the store with her Stater Brother's shirt on. How are clients supposed to know this?? another customer was shocked at how unprofessional she was. She's needs to get a new attitude or get fired. She should be happy she has a job read more

Walk in today around 3:30 today the store was busy,at the register the cashier was busy chit chatting with another girl while checking people out ahead of me and not once did I see or hear her say hello ,did you find everything ok nothing Just keep talking!!! When it was my turn she Never looked at me or acknowledge me kept chit chatting. Very rude. read more

Stater Bros is not my favorite supermarket though they do have some plus points. A good bakery (enjoy their cookies) fresh fruit and veggies at a descent price ....and that's where it ends. It's always full, the check out lines crazy long, service minimal, prices higher than most other supermarkets and not a huge selection. read more

This place always seems to disappoint. Go in and get chicken wings from the meat department to take home and put on the grill the same hr and the shit smells rancid! Not even an hr later. It stunk up my car my house. This is bullshit. You buy from the meat department to supposedly get fresh meat and instead you get rotten meat you can't even cook with in the hour of buying it! The worst part I called them just to let them know so they don't get anyone sick from salmonella. And all I got was Um ok, Um we should not of sold it to you like that. He did say bring it back but I told him I'm not spending $10 in gas for $7 of chicken and that I was letting him know before someone gets sick from this. He just said Um thank you and Um sorry. I will not go back read more

The deli where you can order a sandwich combo, Jesus it's like pulling teeth! They are so slow, literally. Like they walk slow and move slow on purpose. Then, the sandwich doesn't even match the picture. The two sandwiches we ordered, mine had a Subway looking bun on it, and the other had like a chibatta bread on it. Well, they used regular sliced bread. That was almost $8 a sandwich each. It was a joke of a sandwich and service. read more

Best quality meats in the High Desert, great selection of groceries and the staff have always been very professional. read more

Stater Bros. Markets - Best meat selection in town, but wait for the specials! - Grocery Near Me - Apple Valley, California

Every time I visit this Staters I'm reminded of what horrible customer service is! The cashiers talk to the baggers continuously and never even bother with a hello! If it wasn't one of the only choices I have in my area I wouldn't even bother. read more

I went to this store. I went to the Deli section and ordered a quart of pasta salad. The clerk wrote the wrong price on the container, after I pointed out the mistake, she said "Well, you have more in there anyways" to make up for the inflated price. After I took it from her, she and another co-worker were staring at me and giggling. EXTREMELY UNPROFESSIONAL AND RUDE. Will not come back. read more

Honestly, it's a hit or miss here with friendly, professional employees. Caught two employees drop a couple F bombs as I walked by, though one may have just been delivering sodas today since he didn't have the Stater Bros. uniform. Like others have said, they are expensive, but they are the nearest grocery store to my house, so I begrudgingly come here for its proximity and their hamburger meat that my family seems to love. If it weren't for that and the occasional good sale, I wouldn't come here at all. read more

Thank you Sharon in produce for special ordering my corn for Apple valley freedom festival, your the best!

Wow what a shopping experience I had today at Stater Brothers I can see why this location has all these bad reviews. I walk up to the bakery counter to order my sons first birthday cake and this stumpy fat associate is laughing with the I assume bakery worker. I said hello and they completely ignored me and then finally he came up to me and asked if I needed anything which obviously I did. I ask him who he is and states he's the store manager..... some short and ignorant store manager this place has. Then they send over some blonde to take my order and she gets it wrong and is so rude it's like talking to a brick wall. To think this place is supposed to "care" about your business.... obviously this location doesn't and if HR doesn't do anything I wouldn't imagine this location staying open much longer. Horrible experience, won't be coming back. read more

By far my favorite Stater Bros. I would prefer going here over the "fancier" Stater Bros down the road. I haven't had a negative experience in any department. If anything I've witnessed rude, entitled customers treating Stater Bro employees disrespectfully. Personally, I love each department and that's why I go back. read more

This Stater brothers location is my favorite to shop at. It's always a really pleasant shopping experience and management is always more than willing to help. I was recently there and needed help with information about a product and the Assistant Manager, Jerry, was so helpful. He never made it seem like I was burdening him or his employees. Consider me a lifetime customer all thanks to the amazing customer service I receive while shopping here. read more

Having lived in Apple Valley for some time now, I used to really like this store. I still shop there but only ad items. This has to do with only one person. The person who does orders seems to enjoy not stocking the store with ad items. If you have a list of 10 ad items, you are sure to only walk out with 3 maybe 4 tops. If it's a SF soda and on ad forget it, they only stock the SF stuff the week after it goes off ad. This is the only store that I have ever shop that will take sale items, post the tag, and put a non sale item next to it, WITH THE SAME COLOR AND LAYOUT of the sale tag. Then another sale item next to that. I have got home many times to find I had been over charged (well not really it was the right price but thinking it was the lower/sale price item). I buy very little meat there, when I do. The people are nice, they stock it thought out the day. Frozen Food, Milk, all ok by me. Check out is fast and the checkers are nice. If you must shop at Stater Bros, drive down the street a little (about 15 minutes) to the other one. They do stock sale items. read more

I really love to shop at Stater Bros. , but I don't recommend this particular store. The store is filthy. I have many times grabbed expired goods in the deli meat area. As i was cashing out, the cashier grabbed one of my gallons of milk and rubbed it on her face cause she was hot. I was utterly disgusted and demanded a new one. Instead of sending the cart girl to get it, she decides to become extremely rude and began laughing with the cart girl. I ended up leaving my 150 dollar grocery bill right there and walked out. read more

their fried chicken is alright (the best IMO in the valley is at the Lucerne Valley Market) IF you can get someone to be bothered to do their job instead of chattering or disappearing in the back when there's a long line of customers to be inconvenienced by. Checkout is the same, checker and bag attendant will chitter away not even acknowledging you are there. Left a review on their website and got called back, i'm assuming to get coupons or something, I didn't care I just wanted the upper management to know how poor service this store is. read more

Walking distance from home, I do my last minute shopping here. Approachable, friendly and helpful staff. Expensive compare to other store but whenever they have rib eye or NY steak on sale, it's worth it. read more

If I could leave a negative 5 stars I would. This place is such a joke. I went in there today to order something from the deli department and there was this girl who looked like she hasn't brushed her teeth in weeks who was extremely rude to me. When I asked her for her name she completely ignored me. I have been shopping here for a while and even the "new manager" sucks at managing. Period. I had made a cake order with the "bakery manager" and she got my order wrong. How can you be a bakery manager and not get your own department's order right? And that's not the worst part, as compensation this stumpy, shrimpy small supposedly "store manager" came and gave me free ice cream to make up for it. Seriously? Talk to your department manager to get her orders right instead of bribing people with ice cream. Disgraceful. I don't think I'll ever shop here again and it's sad because I've always been a regular at this specific location. And I won't come back until they get the Deli department and Bakery department in check!!! read more

My boyfriend and i frequently shop at Stater Bros. We really enjoy their meat selection. Last week we went in and requested that the $60 worth of steaks we bought be seasoned. The girl in the meat department seemed annoyed of us even asking and when we went home to cook them, noticed each steak had a thick layer of seasoning. My boyfriend brushed a lot of it off, but still left the steaks tasting very over seasoned. Today, we went in and when we went through check out, the manager was our check out clerk, and he mentioned we could get our meat seasoned for free. We thanked him and mentioned the seasoning incident from last time. He apologized and seemed very sincere and concerned. He also, ran out to apologize again and thanked us for shopping at his store. Great manager. He was even helping with the carts outside. It's managers like that that make me want to stay loyal to that location. Thank you so much to that manager. read more

I would like to give a very special Thanks to Justin and Anita in the bakery department for going above and beyond to make my cakes better than what I was expecting. They're very caring and nice, haven't had this experience at any other Stater Bros bakery. I highly recommended both Justin and Anita to make your cakes. read more

Ricardo is the greatest helped me out with a custom order made sure it was going to be on time thanks

I have just moved to Apple Valley and I have visited this store twice. The people are rude, and act like you are a thief! If you order a sandwich, they make you pay for it and will not even give you a cup until you have. (If you are buying a fountain drink.) It is their store policy. Well maybe just this one, because I have never heard such bull. They are slow in the deli and some of the cashiers are slow. It is like they don't care nor do they know what they are doing. I do like shopping at Stater Bros., and this is the first time that I have had such poor service. I don't even think they deserve one star, but had to give it one. read more

been in the area 39 years saw this store at its newest mmoments, like others the have said the cashiers and baggers chat away, often gossiping about other employees who slept with who. ect. not professional in the least. often food is out dated, and a few times i found meat that was brown not your red colors. staff always seems annoyed when you ask for something .... same store different location apple valley road is amazing read more