Julie and her team are true professionals, which is obvious from the recognition they have received…read moreas being the best local insurance agency. As a fellow insurance agency owner who can only service clients in Washington State, I have no reservations referring TN business to Merit Insurance when I need to.

This is our second year with Merit Insurance Agency. We are very pleased with the customer…read moreservice we have received. We have had no need for a claim; but they go up and beyond in addressing questions on policy issues. Very friendly staff who will be there to support their customer base. Thank you to all who runs this agency in a professional and team atmosphere!

Just spoke to Farm bureau for a quote, I've had cracked windows from rocks on freeway in the past…read morewhich is comprehensive and no accidents, yet they won't insure you if you've had claims (windshield). So they only insure you if you have a perfect record. My sister's and nephews have them but now will be switching.

This is NOT about the agents personally. They have always been amazing to deal with and are…read moreexceptional people. MY issue is with State Farm itself. I just applied for a Motorcycle loan. What I wasn't told until after they checked my credit was that they don't loans on SPORT BIKES. So save yourself a hit on your credit and go elsewhere for a bike loan. I am beyond pissed about it. I'll never give them any business other than insuring an object again.

We had some damage due to a water pipe break during the freeze. And from that morning on, Sarah was…read moreright there with me always took a phone call and texted making sure everything was going well and to make sure we were doing OK. My experience with filing a claim for my home insurance, my first time, was seamless. Thank you Sarah and Kendrick!! MH

Talk to Patricia, she's the best!! She walked me through all the insurance policies and helped…read moreexplain everything to me. Really went above and beyond! Highly recommend her to others looking to get set up in nashville!

I highly recommend you speak to Abby. She went out of her way to help and was always pleasant to…read morespeak with. The process was very easy vs dealing with an insurance company directly.

From the owner: Insurance.... But Different. Let's be honest, insurance…read morecan be confusing and frustrating as you pay a lot of money for a piece of paper that you may not even understand or use. Let us show you how we are different, we take the time to educate and explain how your insurance works. That way, you're able to make the right decision for you and your family.

I have 9 policies with them. Not a joke. You can message me if you want to know why, but I'd…read morerather not be posting my business all over the place ;) My relationship with them started in 2001 when I purchased a house. They were the insurance company my Realtor recommended. I did not think too much of them at that point, and around 2003 I started looking for other options. I didn't find much in the way that was seriously competitive (I've found a maximum of $49 a year savings thus far if I moved 4 policies to another carrier with a pretty bad rating). I decided to stick with them. In 2004 I got another policy through them. I got into it with the insurance company about a repair, but Bush was not involved and it was no fault of theirs the underwriter was being a jackass. 2004 was about the time when insurance companies were scrambling to cover their asses. I look again at other places, I could have saved $26, Bush was right on Thomson lane near my house and I could drop in any time, I decided to stay with Bush. Geico, who was my car/motorcycle insurance started a new ad campaign that was bugging me, so I decided to check with Bush and see what they had, and in 15 minutes I saved nearly $400 a year by switching FROM Geico. Awww yeah... Several things happen... Cut to last month - I purchase a nice used car and notice my rates go up as now both cars are insured... "but I'm only driving one of them while attempting to sell the old one" - annoys me, I go out to check as my wife's insurance has been wooing me (actually a lot of companies do, long story). And after a woo, we exchange 200 pieces of information, and my auto policies would be $97 less if I included the home, and if I didn't I would be losing $62 a year. So, Bush's picks still manage to be on top. I've been working with Kelly over there for coming up on 10 years now. I've even told her I need information to compare with another company, and it always comes in exactly the format I need. So yeah, I'm pretty happy.

I've had my car insurance and notary bond with them for years. My parents have their car insurance…read moreand HO insurance with them. Everyone in the office is quick to respond to any request via phone or email. Great family business.

Great guy , he actually tries to get you a good quote on insurance. I've sent him plenty of my…read morecustomers from where I work and they are content with 1 stop.

From the owner: 1 Stop Insurance offers AUTO, HOME, LIFE, and HEALTH insurance with one purpose in mind. Simply…read moreput, "Where Making A Difference Matters."

In all honesty... I'm shocked that the customer service was subpar! I was rushed like no other! I…read morehope I don't regret opening up a account with these people! I hope that I can give them a 5 Star rating in the near. Part 2 I forgot to send my first comment. That was about four weeks ago. Well I'm back again on today. So freaking rude... The document that I needed to turn in (because the customer service rep failed to get it from me the first time...) I did not have.This lady begins to attempt to chew me out and tell me that if she doesn't receive it she is going to close my account. I looked at her without a smile on my face and simply said... "At least you could smile at me when you're talking to me... Please do not talk to me as if I was some kid. I will bring back the documents as soon as I can. I hate the fact that I feel like it's 1960 when I walk into this particular credit union. This place is so unwelcoming or maybe it just seems like that to me which really is the only thing that's important when you're dealing with my money."

I worked in smyra when I joined the credit union I think in the late 80's and I am still a member…read more I gave my children & grandchildren their first checking account with Old Hickory.

I've been with this agency since 1992. They have ALWAYS taken great care of me when I had to make…read morea claim. House or auto, I recommend this agency and Allstate!

I have been an Allstate customer in another city for over 10 years. Used this agency after…read morerelocating to Nashville. This agency is great at writing policies and collecting your premiums. Yet, personal service and attention" was sorely lacking when issues concerning my policies arose. For those reasons, I am transferring my policies to a different Allstate branch.