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Celeste Middleton - State Farm Insurance Agent

5.0 (6 reviews)
Open • 9:00 am - 4:00 pm
Updated 3 weeks ago

Services - Celeste Middleton - State Farm Insurance Agent

Homeowner or property

Car and truck insurance

Life insurance

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2 years ago

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2 years ago

Great customer service and knowledgeable about my policy. All of my questions answered in one call! Thanks

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2 years ago

10/10 recommend Jamie Pelletier! She was so kind, knowledgeable, and patient with all my questions through the insurance process.

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8 years ago

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4 years ago

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9 years ago

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Liberty Mutual - Liberty Mutual

Liberty Mutual

(6 reviews)

Bc my vehicle was hit by a drunk driver whom is covered by this insurance. The incident was Dec 20,…read more2023, today is April 10, 2024 and they still have not settled the claim. I cant get the claims person to call me back after leaving several messages. My attorney has not been able to speak with them bc they DO NOT RETURN CALLS.. Liberty Mutual has very poor professionalism, they DON'T RESPECT PPLS TIME! THEY WAIT YOU OUT HOPING YOU WILL GO AWAY. I'm very upset with this insurance company and hope they will resolve this claim but I'm doubting it!! I just want my truck fixed!! It's simple Liberty Mutual!!! You can see there is no traffic my truck was at a red light. Drunk driver came flying off the ramp on the passenger side of my truck and plowed into the side of it. My son and grandson were in it my truck and had it not been for fast thinking on my sons part my truck would have flipped over from impact bc it was up on the 2 driver side wheels a bout to roll but my son corrected it with steering into it. It could have bn much worse and Liberty Mutual, you need to consider that instead of a few thousand dollars of damage, it could be astronomical if one of my family members lost his life.

Terrible! I use…read morethem for car insurance and have it set up so that they automatically pull from my account. Last month on the 18th, I noticed that they had pulled the money from my account as they do every month. Then, I received a message that I would owe double the next month due to missing the previous month's payement--which wouldn't be possible because it was automatic withdrawal. I then went into my banking records and found the withdrawl on my account the previous month to make sure that it was in fact pulled, sure enough, it was. When I called them to figure out what was going on (it took me 10 minutes to get through their automated response and options to get to finances and talk to someone), I was informed that the charge was not doubled because I didn't make my last payement, instead, that I had added another person to my account. Before all this happened, I had received a letter from them informing me that I need to let them know important information like other people living in my house (I had a family living in my house for a little while), I then informed them that if I wanted to add someone else to my insurance plan, then I would let them know, otherwise, they need to stop wasting my time. Well it turns out, they had added automatically gone in and added another person to my account without telling me--that is why I was being charged double. Terrible insurance plan, extremely difficult customer service, and attempts at hiding important information from me. As of this week, I am canceling my plan with them and will find another car insurance plan.

Celeste Middleton - State Farm Insurance Agent - homeinsurance - Updated May 2026

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