I've been living in uptown for a few years now first at Villa Rosa and now at State Thomas Ravello ! There has definitely been an improvement in the office staff in the past few months ! Concerns I saw but never addressed have greatly improved ( the water stains in the hallway carpet now are gone and the hallways smell and look amazing! The maintenance staff seem to really care about the upkeep of the interior and exterior buildings and parking area . The package room is somewhat more organized but I get items delivered to work ! A huge shout out to Cade and Savannah in the leasing office ! Both of these ladies are so professional and are always eager to help with any concerns that may arise ! And the do email residents about any concerns or issues of " the fire alarms " that go off at all times of the day or night ( at least they are being proactive!! Just sign another year lease at my uptown home ! read more

State Thomas Ravello - Dallas - Extremely cleaned and fresh smelling hallways - Apartments Near Me - Dallas, Texas

Be warned. If you live here you should expect blaring, ear-piercing fire alarms to go off in your room for 20 to 60 minutes AT ANY TIME OF THE DAY OR NIGHT. I am currently writing this the day after halloween at 6:20AM. Expect to be woken up and forced to leave your home at any time of the night, at least once a month, as has been the case the past year. (Midnight, 2am, 6am, etc) Management's response: a $250 rent increase after the first year. I also can hear nearly every movement my next door or upstairs neighbor makes. Walking, opening drawers, doors, setting down items, flushing toilets. It's incredibly cheaply built. True nightmare complex. Great location. read more

This place is so poorly managed. Dog poop all over common areas, overflowing trash. Management bills for things they don't even do. Can't be any more honest and plain that that. Don't live at this shit hole. read more

Fire alarm went off this morning - 33 mins and counting. Briefly turned off around the 22 min mark but then kept going Please don't waste your money moving to this place EDIT: Fire alarm lasted 65 mins. The other buildings fire alarm is still going off. read more

I would give this 0 stars if Yelp would let me. This building is a disaster, full stop. The fire alarms go off constantly. Not once in a while. Not for real emergencies. I'm talking random, repeated, ear-splitting alarms at all hours--middle of the night, early mornings, weekdays, weekends. Sleep is optional here. At this point, the alarms are meaningless. Residents are conditioned to ignore them, which is incredibly dangerous and a direct result of management's total failure to maintain their systems. If there were a real emergency, no one would know--or believe it. Management has done nothing of substance to fix the problem. No transparency. No urgency. No accountability. Just silence and the expectation that tenants tolerate chaos in their own homes. For the amount of rent charged, this is embarrassing. This isn't a minor inconvenience--it's a fundamental breakdown of safety, habitability, and basic competence. Living here means being jolted awake by alarms you know are false, over and over again, with zero confidence that anyone in charge actually cares. Avoid this building unless you enjoy constant disruptions, broken systems, and management that checks out the moment your lease is signed. read more

This is the first negative review I've ever written. Please read carefully: I'm extremely disappointed and disgusted with the maintenance of this building. Here's why: 1. **Rats**: For two months, rats have been running through the hallways, chewing on Wi-Fi cables and causing multiple outages. This disrupts our work-from-home setup and is unacceptable. With the current trash chute situation, it's only a matter of time before they return. 2. **Trash Chute**: The trash chute often goes weeks without being cleaned. The smell in the hallway and even in our apartment is unbearable. This is clearly the main reason for the rat infestation. Despite complaints, the issue remains unresolved. 3. **Fire Alarm Issues**: The fire alarm incident on 11/23 lasted over an hour without resolution. This is not the first time, as alarms go off randomly (early mornings, mid-afternoons), causing unnecessary stress for us and our pets. This ongoing issue is unsafe and extremely frustrating. (Video attached.) I am writing this on 01/22/25 at 2am because the fire alarm has been going for 20 minutes now 4. **Parking Garage**: The parking area is neglected, with layers of dust and trash piling up. These issues have persisted for over three months without proper resolution. I am sorry I can't add videos so you can understand how bad the fire alarm system is We reached out to management about leaving and they told us we would have to pay 6k and now have ignored our emails. We feel HOSTAGES in this age, bound to living in an apartment complex where we feel disgusted and unsafe. As we seek legal actions or legal ways to leave this complex, I urge you to never sign a lease nor stay here. Ever. Before replying to fix this, I just urge you to lest us leave this place read more

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1. I had a maintenance order completed to replace my sliding door. My backup laptop was in plain sight in the closet. I went to go use the back up today, and the laptop & the charger are both now missing. 2. my car was damaged by management. Bc someone left a metal hallway DOOR LEANING ON MY CAR. I tried calling management and there's no response. I send them emails & it falls on deaf ears. Oh & the fire alarms are just a daily reminder of the purgatory we all live in for nearly $2700 per month. I honestly think it's safer to live in a box read more

I have never written a review like this in my life and would give 0 stars if possible. Trust me when I say this DO NOT MOVE HERE. I have never lived at a place that is so poorly managed as this place is. The fire alarms have been an issue for years and they constantly go off throughout all hours of the day and night. I have tried to contact local management, upper management, fire Marshalls, the Dallas city hall and there has not been any fix. The fire alarm has gone off 13 different times just over the last two months. There is rusted stagnant water that has been sitting near my unit the last two weeks. The trash has not been emptied in lord knows how long and the trash rooms are piled up with garbage posing health and pest concerns. You might as well just throw away $2k+ a month if you choose to live here. read more

State Thomas Ravello - Dallas - Apartments Near Me - Dallas, Texas

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Do not live at Gables State Thomas Ravello as they are unable to maintain a functioning property. As you will see with others' reviews below, fire alarms continue to be a massive issue. Their fire system has been faulty for at least 8 months (and that's being generous) with no long term repair being successful. Alarms go off constantly due to various leaks and take at minimum 45 minutes to be turned off as the fire department themselves are unable to disable the system. Oh, and these most often happen in the dead of night. In addition, pedestrian gates, garage gates, and elevators are constantly in and out of commission. Most recently, the exit garage gate has remained open for over a week with no communication on repair while I watch non residents and their vehicles enter the property freely. Resident safety is not a real priority of theirs. Management refuses to offer any sort of compensation for the lack of safety and comfort posed by these ongoing problems. They will not offer any sort of compromise on early termination fees even though the reason I'm breaking lease is directly because of their faulty property. Do not recommend. The location of the complex does not make up for these problems. 12 incidents over the course of 8 months- many occurring in the middle of the night and most at least 45 minutes, if not multiple hours. System was claimed to be repaired after many of these.... yet here we are. 11/13 11/23 12/26 12/28 1/14 1/22 2/11 2/22 3/9 5/26 6/7 7/5 read more

State Thomas Ravello is a great place to live, with cute shops and a wide variety of restaurants in the neighborhood. I can walk my dog comfortably and meet other pet owners willing to chat a bit, which my dog loves. Mr. Social Butterfly, lol! Kirsten and Nicole in the office, along with the other staff, are friendly and always greet me with a smile and a willingness to help. And the Housekeeping and Maintenance staff are right there to respond to and resolve any problems. Awesome personnel! I'm so glad to live here, it suits my needs perfectly! read more

The worst price on lived. Do not move here. I had major back surgery and this building is not a equip with accessibility for people using a cane, I wheelchair or a walker, which is my case. They have ignore me, never replied to my emails and they are not giving me any help in order to , terminate my lease because of a very medical conditions since I had major back surgery and I can barely walk. Presented all my medical documentations, and I also took pictures of all the entrances and none of them are accessible for ADA. I have asked for the blueprints of the building with all the updates regarding entrance/exit points for people with disabilities and they never even responded. DO NOT MOVE HERE read more

You will REGRET living here if you sign a lease - I promise you. The location is the only upside but if you look closer at the other reviews on here and Google, there's consistency in people reporting mold, pest problems, terribly tight parking garage, stolen packages in the chaotic "package room", fire alarms going off frequently and elevators that do not work most of the time (so if you are handicapped this complex is not handicap accessible at all). Luckily we were only there for 1-year and then bought a house. The week I left, in my building a pipe burst and flooded the entire building. All the neighbor's consensus was that they regretted living there and were unhappy with the management and lack of maintenance. Everyone I knew that lived there has since left and did not re-sign their lease. The people that work there when we first were there are no longer there as well - so staff come and go too since these issues are never really resolved. Here are pictures that I snipped from a video of me sweeping water out to my balcony - I had already boxed everything and had movers come immediately after. If you are in building #1 it is highly likely that you are experiencing mold and mildew in your apartment. It's not healthy and there's even a D Magazine article (just Google it) about past black mold issues - so this is an ongoing problem that they just paint over it seems. read more

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The fire alarms are going off again out of no where and not because there's a fire. The fire alarms go off randomly, as in at 2am, 4pm, anytime of the day or night, for hours at a time and the building management can't get the alarms under control. This has been happening since November of 2024 and it's February of 2025 now. Would not recommend living here. read more

I live across the street from this property - the reviews are not exaggerating- the fire alarms go off frequently, usually at absurd hours and will stay on for hours even for a false alarm. It's sad that their management is either unwilling or unable to fix such an important safety feature. As a potential resident, it would make me wonder what else they are neglecting. read more

Do not live here. Period. Management comes to these comments and act like they care but they don't respond to our emails at all when we ask what will be done about anything. Today 1/22/25 is the second time fire alarms have gone off for an extended period of time throughout the entire building. The last incident was on 1/14/25. I got in touch with Gables Residential hoping they would give me a better solution after the last incident, but no one has gotten back to me. I was told a Regional Manager would reach out but I have yet to hear anything. Aside from the fire alarms going off during the night for hours at a time, they also go off during the day at any moment. When/if management chooses to address the issue, we are given a new "fluke" reason why this happened and why it won't happen again. Yet here we are. Fire alarms going off at all hours are merely one of the reasons you shouldn't live here. Personally I have experienced the following: -WiFi went out for two weeks only to finally be told by AT&T that rodents had chewed through the wiring for myself and neighboring units. -the "valet trash" service you have no choice but to pay for does not come and trash is piled up in the trash rooms, hallways, etc. -extra package charges accumulate monthly even if I pick up my packages the same day they get delivered but yet it's only supposed to charge you extra if it's left there three days or more -turnover in the leasing office is CONSTANT -Energy bills for the building is atrocious as my roommate and I pay $400+ a month during peak months no matter what special plan TXU Energy offers. The only time our 2 bedroom apartment's energy bill has been under $125 was when we turned off the thermostats entirely around November for a month when temperatures were neutral. A sure sign the problem is our building and the units they have in place and NOT our individual unit's consumption. -Units have pest problems. I'll spare you details but when the building does hire people to come spray... they do maybe 10 feet total of whatever open wall space your apartment has without anything near it and then leave. Clearly doing the least amount possible and not treating the problem. I could go on, but you get the point. read more

Could not recommend this place any less. The fire alarms go off every other night, the elevators never work, there is constantly trash everywhere in the complex, and it is overpriced. They also begin moving the dumpsters around outside every morning at 4 AM waking up the entire neighborhood. Management literally does not care how awful of shape it gets here as long as you make your payment each month. Oh and the parking garage is a literal nightmare. read more

Hello! You probably do not know me, but i know you, i WAS you. You are probably someone who just saw this building, maybe even went on a tour. On the tour, you entered through a tree lined street, you were walked through a gorgous lobby and leasing office, shown a courtyard with a small but cute pool (and promised a larger better one will be available very soon), then taken up a working elevator to a model unit. A really fancy unit. And then you think, this is me, this is the life i want, the building i am supposed to be in. I am writing this review as a public service. To say regardless of how much you are wowed in your tour: it is just marketting, the experience of living in the building is nothing like this! Do yourself a favor and walk away right now. I am not the kind of person who writes many reviews, but i feel it is my duty as a human to give potential residents the reality of things. Here are a few things to consider before signing a lease here: 1. Noise - between construction in the day and noisy residents at night, you will probably not be able to rest. We have complained about the neighbors several times and called the courtesy officer. But, noise control reinforcement should not fall on residents. This is a very reactive way of dealing with things: "call the officer after your night's sleep is already ruined and wait till the officer resolves the issue" does not seem like a sustainable plan. Also the courtesy officer is often away from the building. 2. Construction - there is construction 3 feet away from our window, which we were not informed of when we selected our unit. The contruction in a building is not safe. There are no barriers stopping us from walking around it. The site is not secured and we have been seeing metal scraps fall into the parking garage, which can easily puncture tires 3. elevators always down - the elevators in the building are always down. It requires a detailed plan to figure out how to pick up mail or packages involving walking in dark parking lots. 4. package locker - the package lockers are always full and we always have packages in the package room, and have to sift thru mountains of packages wasting time and possibly losing packages. We have stopped sending important packages to our apartment and have been mailing to friends/family with better package situations. But apparently there is an audit process. 5. safety - exterior building doors are frequently down or left open. The doors dont even have a spring mechanism to close them automatically which is a bare minimum standard. This makes me fearful of non-residents entering the building. I never walk alone in the building! that it is accessible is extremely dangerous. 7. the buidling architecture - the set up of the building is really bad. It is very hard to get from one place to another without walking thru a dark and hot parking lot. 8. parking - the parking lot is constantly full of vehicles without stickers. We believe residents are letting their friends park in the building for nights out on the town since the parking is more full on weekend nights than weekday nights. Enforcement is needed since paying residents like us cannot find a place to park the one vehicle we have for 2 people. I have already sent these complaints to management. But aparently there is a valid explanation for all of this. It may be too late for me to get out of here without a hefty termination fee, but i hope this review is helpful to people looking to move to this building read more

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It truly pains me to give State Thomas Ravello even 1 star, as living there and dealing with the staff was a dreadful, awful experience. I don't think it's necessary for me to provide too much detail, as every other review of this establishment proves its incompetence, but I wanted to share some thoughts so I can hopefully deter anyone looking for a new place to live from choosing State Thomas Ravello. The parking garage is terrible. You will feel unsafe every time you have to drive up or down the garage. I have witnessed multiple accidents in the garage. Additionally, cars are broken into all the time in the garage, and nothing is done about it. The leasing office doesn't care. The gates to enter the property are always broken, which is extremely unsafe and inconvenient, especially when you have to walk all the way around the property just to enter your apartment. Again, the leasing office doesn't care. The elevators are ALWAYS broken. My roommate and I had to move out of our 5th floor apartment without the use of an elevator because it had been broken for 2+ months and our lease was ending. Despite our multiple complaints and inquiries to the leasing office, they did nothing to get the elevator fixed. Rather than getting the elevator fixed, they offered us 5 extra days on our lease at "no cost to us," but then billed us for over $500 for those 5 days after we moved out. The only thing worse than living in this community was having to deal with the incompetent, unhelpful and disrespectful leasing staff. They adopt a "tough shit" attitude to any complaint you may have, and you are expected to deal with it on your own, even when it has clearly arisen due to their incompetence. Everything with them will be a battle and you will not get anything done in a timely manner, if at all. Do yourself a favor and live literally anywhere else besides State Thomas Ravello. If you do choose to live here after reading this, my advice would be to get every communication between you and the leasing office in writing. You will need it once you move out and they try to charge you obscene amounts of money. read more

I feel wrong giving State Thomas Ravello even one star - as they truly have not earned one in the thirteen months I have lived here. I have read through the COUNTLESS one star reviews and echo their disappointment. I have summed up why you absolutely should not live here in the following points: 1) Our unit AC was broken for thirteen months - including in the middle of the Texas summer. We submitted 7 written requests and multiple emergency phone calls that were not logged and now that it is two weeks before we move out, they miraculously find out we need a new AC unit. They offered us an insulting $250 gift card for "our inconvenience." Our electricity bills were commonly over $600 for a 2 bed/2 bathroom unit kept on 71 degrees. 2) Cars are broken into and ruined. Enough said. 3) Elevators do not work - like ever. Last week, I watched a woman have to be saved by firemen and was drenched in sweat from being stuck inside for too long. The freight elevators also do not go beyond the 4th floor - so keep that in mind if you for some reason think this is where you should live. You'll have to carry your belongings up the incredibly dangerous parking garage - which brings me to my fourth point - 4) The parking garage is a death trap. There are accidents often and it truly takes upwards of 10 minutes to get out of the seven story parking garage safely. 5) It is CONSTANTLY under construction. Hammering, fire alarms (15+ times in the last month alone -- I am not kidding), water leaks. And the "spectacular rooftop pool" that they have promising since 2020-ish is still not finished, so don't bank on that as an amenity. 6) Management is truly terrible. Insulting, manipulative with their words and exceptionally unprofessional. I would give examples but I don't want to sit here and type all day. 7) The gates - both vehicular and pedestrian - are always broken. They closed on my roommates vehicle and SHE was told she would need to pay for the damage to THEIR MALFUNCTIONING GATE.....??? Are you kidding me? 8) Every single person I have met through this building has said they regret living here - and if that doesn't speak for itself, I am not sure what I can tell you that would. To whichever Ravello employee reading this that is going to copy and paste your typical response that you have said to every other 1-star review to "email us if we can remedy this experience," I already tried emailing you and I said I would like to leave on agreeable terms. So don't bother trying to make your company look better by replying to this - we both know it is just a publicity stunt. Do not live here - truly. It's too much money for this much to be wrong. read more

Had to break our lease to free ourselves from the absolute worst experience possible. Only was at this place for 7 months and after 3 months we started to experience mental health issues from how our lives changed. Management doesn't care about anything you say to them. Lived under 2301 which had two college girls that were some of the loudest and obnoxious neighbors I have ever seen/heard of. I had neighbors in my college dorm who were more pleasant then them. They would jump around and yell and scream at all hours of the day and would love to stomp around in high heels which was a cherry on top. If they show you 2201 during the tour, ask for another one because you will start having to take anxiety medication if you live in apartment 2201. People parked in our parking spots 3+ times and management would say "let's give them a warning" even though we pay $75 a month for the spots. Parking garage is extremely small and I watched 2-3 wrecks happen. It's NOT safe to live here as they had to send an email out saying someone who grabbed by a stranger and almost abducted. PLEASE LOOK ELSEWHERE AND SAVE YOURSELF. We leave June 1st and it is going to be the best day of my life. read more

Worst place I've lived in Dallas yet. Elevators break weekly, hallways are disgusting and hardly ever cleaned. TRASH IS EVERYWHERE HERE, my washer broke 3x in the first few months and took over a week to fix each time (so my wet clothes just sat there), had bugs in my unit.. that took 4 days for someone to come out and fix, said pool would be done last September.. it is May and no finish in sight, Garage door was broken for months so very easy access into the building plus half the spots are "reserved" so parking is very limited per floor, Outdoor trash in community is alway overflowing for days, Leasing staff is unfriendly and responses poorly to emails and requests, Etc. I don't recommend living here at all, especially for the cost. Location is the best part about this property and there are tons of other complexes in the area. Just something to keep in mind. read more

Just don't do it, live literally anywhere else. See reasons below. 1. Management and front office staff do not take responsibility for anything. If you email them to ask a question or voice a concern, they will push it back on you or give you non-answers (that's if they even reply). For example, I emailed them after moving in noting that I was having trouble hanging things due to both the concrete walls and flimsy drywall on the very few non-concrete walls (i.e. window walls for curtains). They replied stating that the model unit had things hung so I must be able to do it somehow. 2. The majority of the walls are concrete so you will need to buy special concrete nails and come with a drill. Oh, and you will be charged for the nail holes when you move out no matter how hard you try to fill them in. On a good note, it's relatively quiet (mainly due to the fact you will not get cell service if your internet goes out which it also regularly did for us). 3. I toured the building in August of 2020 and was promised the rooftop pool would be completed by January 2021 at the latest. To my knowledge the pool is still not complete but the leasing office continues to sell it. It took management over a year to finally sit down and answer residents questions regarding the cause of the delays. The other pool is small, hardly gets sunlight, and is not well-maintained. 4. The fire alarms go off randomly and frequently. So frequently that you'll begin to not take them seriously and management never addresses the situation. If there ever were a fire, residents would not believe the alarms and leave the units due to the number of false alarms. 5. The parking garage is one of the worst parking situations I've ever experienced. The corners are so tight that no two cars can get through at once which requires you to constantly be on the lookout so you will not ram into the car coming the opposite direction. Some are not so lucky as I personally witnessed more than 4 accidents during my year leasing there. There are two rows of speedbumps on every floor as well so be prepared to have your suspension absolutely destroyed. To add to that, the guest parking is on the 7th floor to which no one abides by. We could not leave our apartment past 7PM because if we did we would not have a parking spot within 3-4 levels of ours once we returned. We nicely communicated with management letting them know about the issue. Here's the play-by-play of our interaction: -We called the front office to let them know we can't seem to find parking when we return at night due to all of the guest cars. They tell us that it's the first they are hearing of this issue but the next time it happens we could call the courtesy officer. -It happens again that week. We call the courtesy officer. They tell us to contact the leasing office. -We send the leasing office an email including images of FIFTEEN license plates of cars parked within the same week on our floor of 30 spaces that do not have the building sticker (which we were told upon move in was required or we would be towed). -They tell us that since they only implemented the stickers a couple of YEARS ago that it's possible some of the cars belong to residents who do not yet have the sticker. They say they will look into it. -We get no reply so we follow up. Here is their response: "Please note we offer garage parking at no cost to our residents. We cannot and do not guarantee spots to be available/unoccupied on any specific floor. If you are specifically wanting to parking on level 3B I would suggest opting to reserve a parking spot. Please let us know if this is something you would like to consider and we can provide you more information." -We respond saying that while we are not asking for a guaranteed spot on our floor that they should at most tow non-resident cars so we can find A spot in the garage. We also recommend that they have the owners (should they be residents) of the 9 cars that park on our floor every night come in and get a sticker. -They do not reply -We follow up and receive the below reply: "Thank you for sending this over. You are welcome to continue to share these photos, however there is not anything we will be able to share with you regarding the residential status of each vehicle. Thank you." In the end, we ended up negotiating having to pay $50 a month for a reserved space vs the normal $75. 6. The property is not well-maintained and does not have enough trash cans leading to constant litter issues. 7. Homeless people continued to gain access to the property. I spotted the same guy 3 times within the same week and when I called to report it for the second time the person at the front desk said, "We can't seem to catch him!" Note he pulls around a shopping cart loaded with his belongings so I'm not sure how they never were able to confront him. 8. On the upside, the maintenance staff is the best. read more

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The management at Ravello are below standard, and the carpets emit unpleasant odors and are very moldy and dirty. Fire alarms are loud, frequent, causing disturbances. Elevators are often out of order and hazardous, and it takes several months to fix them. The parking garage is very cramped and uncomfortable, making it easy to collide with other vehicles. In 2021, there was a water leak in Building 1, which caused flooding in apartments located on floors 1 to 5. This has resulted in mold formation, and the air quality may be harmful to health - and never properly taken care of. Attached photos serve as evidence. read more

I would not recommend this apartment and will not be renewing my lease. There is a major bird poop issue in the courtyard, which management has not remedied since I moved in during the summer. My unit has very poor ventilation as it almost always feels humid and stuffy. I recently noticed mold growing in the corner of all three of my bedroom windows. I hadn't noticed this before because I keep my shades closed so I can't see the bird poop. The parking garage is very tight and difficult to drive in. The gates to the garage have been open for at least two weeks. The gate to the courtyard is finally locked after being unlocked for at least three months. When I moved in, I was told the rooftop pool would be finished in November or December. It is now February and has not been finished. It's my opinion that the rent is extremely overpriced. read more

State Thomas Ravello - Dallas - Apartments Near Me - Dallas, Texas

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This has been the worst experience in my entire life The building has been run poorly, no security cameras, a bunch of tenants bicycles were stolen from the basement It's been noisy and dirty from construction that doesn't seem to end due to poor management The only good thing is location but there are other communities in the area Better stay away from Gables read more

Wish I could give 0 stars.... DO NOT LIVE HERE!!! DO NOT LIVE HERE!!!! DO NOT LIVE HERE!!!!! Please. 1. I lived here for 2 years and they chose not to renew our lease (not that we would have stayed) because they are renovating the unit... yet they charged us about 400$ for nail holes that were filled in properly and I know good and well that those walls will get far more damaged throughout renovations but they still are making us pay. Ridiculous. 2. The elevators NEVER work. I was on the 6th floor and When we moved out the service elevator was broken for about 3 weeks along with 2 other elevators so my movers had to walk across the property to building 1 to load what would fit in the tiny elevator and then for my big furniture they had to put it on a dolly and had to walk it down piece by piece in our miserable parking garage. 8 hours and $1k later I finally moved out. I asked Ravello if they could help compensate me for the extra time it took my movers to move me out since the service elevator was broken and the elevator in building and they said no. Shocker. Which leads me to my next point. 3. The management is probably the worst I've experienced while living in Dallas. The turnover with the front office people is crazy. You never know who you're going to get on the phone (if they answer) because it's someone new every month. Our power bill was 600$ on 2 separate occasions and we put in multiple maintenance requests and each time they said nothing was wrong with it. So, we had a Heating and Air company come our and inspect it and what do ya know, something was wrong with it. So then we tried to tell them that and they still wouldn't do anything about it because their guys said nothing was wrong with it??? They have poor excuses for everything and are VERY cheap!! 4. The fire alarms go off about 1-3 times a week. All in the middle of the night. So if you move here, get used to that as well. 5. Our "rooftop pool" went under construction last summer 2020 and they sent an email back in feb and said it would be done by the end of the month. However, every month we would get an email that they have experienced delays. Guess what, it's still not done and they keep telling people that it will be done every month. I went up there before I moved out and it looks exactly like it did back in February. But a maintenance guy told me that they had to go through several contractors to find one who finally agreed to build it because the foundation of the building has shifted. So maybe that's the ongoing delay.. who knows. Sounds safe!! 6. We had homeless people living on the roof right above our unit and we could hear them every night and it scared us. But Nothing done about that of course except put a lock on the door, which was easily broken. We also have a lot of vehicle break ins that was never properly addressed either. 7. There is construction 24/7 so if you're working from home good luck if you have to be on a call because it's the most distracting noise and it doesn't go away. Just don't live here. Any good and respectable property would have done anything to keep their tenants happy, but by look of these reviews I can tell I'm not the only one that has had issues. They even have to get their employees to write the good reviews, it's comical. They don't even take these reviews serious because if they did, something would change. I know all apartments have their own issues, but it has to be better than what I went through. Here are some other options in the neighborhood that I've heard great things about if you like the location of state Thomas Ravello: - the taylor - Modera Howell - 2828 - post worthington read more

Ownership AND Management have never taken care of the property. Only after emergency situations do they finally spend money, I e., Flooding of residential units due to malfunctioning sprinkler systems, HVAC units that are 25+ yrs old & leaking freon, poorly maintained garage, elevators and grounds. Elevators do not work every 4 weeks & are out of service for 6 weeks. Mold has also been an issue in units due to malfunctioning HVAC systems. And to mention, the staff are unethical and deny when they are responsible for injury or loss. Management believes by posting signs everywhere that you and your property is "at risk" is doing a good job. Basically saying they will not help residents is there is a problem or do anything to correct a safety issue. Oh - and how about their BS responses on YELP. "So sorry you had this experience". Ratings have been going down on YELP for at least 2 years and they give residents points for posting positive reviews on social media. LMAO!! Advice to all - rent elsewhere in a safer neighborhood!! read more

Even though I just moved in, I already feel at home. I was able to join one of the Resident events in September and met a couple of other residents, had a smooth move in process (so grateful for elevators!), and the package lockers are a lifesaver. There has been some unexpected work on the property recently, but at least we're receiving regular updates from the office. My previous community had a lot of similar issues with construction and elevators, but we never got updates. I think issues are bound to happen regardless of where you live, but I'm glad they're at least acknowledging it and taking action! read more

Been living here for a year and love my apartment. Yes there is construction but they will eventually finish. Really like that most of the walls have concrete so you don't hear your neighbors much. Beautiful clean finishes and will most likely renew. There is a price increase but everywhere also has increase and apartments aren't renovated like these are. Maintenance and current staff are nice. Parking might be full at night but it's parking and other places make you pay. Location is GREAT!!! read more

Kirsten in the office made my move seamless! I moved from out of state and was not able to visit the complex before move in, however Kirsten sent me videos and told me all about the area via phone. When I arrived to pick up my move in packet, it was smooth and I was pleasantly surprised the area and complex exceeded my expectations. The complex is walkable to everything and if you have a dog, this is the place to be. read more

I really wanted to like living here. The location is great. However, the management and ownership are not responsive. The property has been under renovation for almost a year promising great improvements. However, they have fallen short on delivery. I moved into one of the renovated units and the renovation is woefully cheap...laminates...old cabinets that are just painted over and the cheapest "new" appliances possible. The ongoing renovation has been a nightmare with a lot of noise and disruption. There is no security with the construction crew going in and out. Car break ends are common. The parking garage is a death trap because of the turns and corners being so tight. The best plan for this valuable real estate is to knock it down and replace it with a nice building in keeping with the neighborhood. I can not recommend. You can definitely much better for your money elsewhere. My lease is up in a few months and am actively looking. read more

Move on in your search for your new apartment. Ravello looks nice on the outside, but wait until Friday and Saturday night. Last night at 145am the fire alarm went off, and I lost another night of sleep at an apartment complex I originally felt was safe.. No on-site security, locked gates propped open by irresponsible residents, allows anyone in to browse the parking lot and your apartment for things to steal. Cars have been broken into last week. You'll pay extra for parking garage maintenance, but I walk over filth every day to get to my spot of level.2A. Give me a power washer please. You will feel good sitting in the model apartment and listening to the charming front office staff, but once you are here good luck. The staff has no ability to make problems go away. Do you want to wake up to a drunk person pouding on your apartment door, or your neighbor's door. It happen to me two months ago. Do you want to wade through trash because residents are too lazy to use the chute? Are you ready to step over dog waste because residents are busy talking on their cell phone while their mini horse of a dog takes a crap on the sidewalk inside your complex? (of course it is not picked up) Are you ready for the 2am closing of the bars where intoxicated people scream down Allen St? You will hear them like they are sitting next to you. Gables does not offer security, nor do they care. I recommend any place but this. Do not be fooled by the pretty exterior, it is all show and not what you think. read more

State Thomas Ravello - Dallas - Fellow residents lump their trash,cant pull the chute handle - Apartments Near Me - Dallas, Texas

Terrible experience trying to lease an apartment. Called and made the last appointment in the evening on a weekday. Rushed from work and navigated the crazy traffic to find no one at the leasing office? Really!! How do you expect people to give them a good review when the management doesn't care about new people moving in? Unacceptable! There is also a lot of construction going on near the building, which is pretty noisy. Roads are narrow and there is no future resident parking. Negative signs all the way. Renter beware! read more

I just moved from the State Thomas Ravello and feel it is my duty to warn everyone of the dishonesty that exists in the leasing office and at Gables. First off, my apartment was filthy upon move in! After some months of living there, I received a notice on my door that the rent was late. I have never paid late so I contacted the leasing office. I was told that I was being charged a $100 late fee because I did not submit my payment by 5:00 Eastern time. I complained because we live in Central time. I was then told that this was stipulated in the lease. I went over the lease and it said nothing about time zones. After this fight, they refunded my $100 late fee. Amanda Fertitta in the leasing office is always incredibly rude. Other residents at the Ravello have told me that they have had the same experience with her. Because of the ongoing lack of consideration and professionalism at the Ravello, I decided to move after my annual lease was up. They require a 60-day written notice to vacate, which I happily wrote and delivered. I was honest about the reasons I decided not to renew my lease, and wrote it on my notice to vacate. I contacted Kirsten in the leasing office before my move-out date arrived, to let her know that the water heater blew up in my apartment. She then informed me that I would be required to stay an additional 2 months at the Ravello for failing to submit my notice-to-vacate. I was shocked and quickly checked my past emails. I notified the Ravello by email AND in writing 60 days before my lease renewal. Kirsten said they never received it, which is a complete lie. My attorney sent a letter to them with evidence that I did in fact inform them I would be moving. Gables owes me a refund for rent that I overpaid during my last month at the Ravello. I have sent numerous emails and have left several messages and no one will respond. I have even contacted the regional manager. This is ongoing and has not been resolved as of yet. In addition, the property is disgusting! Residents allow their dogs to urinate and defecate in the hallways and it stays there for days! Parking is a complete disaster. If you don't pay for a spot, you won't be able to park your car. Maintenance does the cheapest work possible! My dishwasher was filled with mold, layers of debris, and hair from probably every past resident. I was told to "put some bleach in it." Residents leave their rotting trash in the hallways, and college kids party and make noise all hours of the night and morning. Finally, consider that in addition to a nice property, we all deserve to live in a place that cares for its resident. Unfortunately, my experience with Gables has been a complete nightmare as they have proven their lack of consideration for the people that reside at their property. read more

I lived hear for a year, and it was horrible. Pros: 1. Location: location is great, please find any other apartment complex in the neighborhood. 2. The maintenance men are good and hardworking. Cons: 1. Management: The management is horrible and never takes responsibility for any problems in the building.They will lie straight to your face. When I toured, I was shown the rooftop pool which would be opening soon. It opened 9 months into my lease. 2. Broken elevators: In the 12 months that I lived here the elevator in my building was out for 8 months. The freight elevator was out the entire time. Any time I would ask management for an update, they would tell me that the elevator would be back up by the end of the week. 3. Flooding: my apartment flooded, and management did nothing about it. 4. Gates/Security: The gates were ofter broken and homeless people come in and hide in the parking garage. Multiple cars have been broken into and management will do nothing about it. 5. Mailroom: Packages can only be delivered mon-fri 9-5, so there have been multiple times where amazon can't deliver a package. Multiple packages have also been lost by management. By the end of my living here, I sent all of my packages to a friend's building 6. Garage: The garage is tiny and there isn't enough room for two cars to pass each other. People frequently scrape their cars on the side walls of the garage. The lay out is also terrible, it takes about 10 minutes to get from the bottom to the top. 7. Parking: My roommate's car was towed from his reserved stop that he pays $50 a month for. Management refused to cover the cost. 8. Double charge for rent: I have been double charged for rent multiple times while living here. 9. Building cleanliness: The building is always dirty, covered in dog pee/poop. The carpets in the hallways smell foul, and there are holes cut out in the dry wall. I was embarrassed to bring people through the building. My unit was filthy upon move in, it had not been cleaned. 10. Fire alarms: Fire alarms would go off randomly throughout the entire building and not stop for at least 45 minutes, so good luck if you WFH. read more

Great location! the staff is friendly, apartments are newly renovated, and you're in the perfect location near museums, restaurants, and parks. read more

Cheapest amenities possible, unhelpful staff/maintenance. My shower feels like it's lightly drizzling and my full blinds (probably 30 pounds) just fell completely out of its fixture. If I was laying down it could've sent me to the hospital. AVOID AT ALL COSTS read more

I can't imagine that people have to deal with the attitude or customer service on the daily. We came by here to tour an apartment for lease. We are from out of town so we stopped by and we're told to stop by an hour later since they were touring. We were happy to come back even though there were two additional people sitting there in the office. We came by later exactly at the time we were told to stop by... they told us they were under construction and to go across the way to another office, no one walked us there even though the doors needed a fob access. We had no idea where the office was and someone saw how lost we were and pointed us the right way. We got to the office and the lady said internet was down and they were not showing homes for the rest of the day. Wish we would've known this to not drive all the way back here. Also had to to wait for a resident to come back through so we could walk back to the office area. We probably toured over 20 apartment complexes and did not have this kind of customer service or interaction any where else. So rude and thoughtless . We didn't get to see the apartments but wouldn't want to live with this kind of customer service every day. read more

I stayed at Gables Ravello over the past year. This was my first year in Dallas, and it was a nice apt to get acclimated. Ultimately you're paying for a great location and generous space. Location: great for working downtown, bar-hopping, eating in uptown (since you could walk/trolley and not worry about parking). I saved on parking (which is at least $60 with monthly parking pass in downtown). Trolley comes every ~20 min and the trolley route is expanding; however it doesn't consistently come on time. I waited 50 minutes once, but it's a fantastic mode of free transportation and has a/c & heater. FYI there is a graveyard across the street. Fri/Sat night driving faces traffic from the bars. Parking: a pain. Parking lot design is narrow and accident prone. Lots of big trucks/SUV's speeding up/down the parking garage. On a typical weekend night, you'll likely be parking on the seventh floor. On a typical weekday night around 7-8 pm, you might find parking on the third through fifth floor. Parking availability itself was never a problem, but remembering where I parked last was.. Reserved & unreserved parking spots are randomly placed. It would make more sense to have all parking spots facing the inside of the garage reserved and all the outwards facing unreserved (since there's exposure to nature elements). Instead, finding parking requires checking every empty parking spot you drive by to see if it is reserved. I bet many empty reserved spots are vacant because no one bought them. Getting visitors into the parking lot is troublesome. There's a system at the entrance where visitors can call you and you can grant access, but it doesn't work all the time. Visitors can only park on the seventh and eighth floors. Process is not very intuitive and sometimes the calls to grant access don't go through. The elevators have broken a few times. You can use another elevator. If the up button doesn't work, try the down button. The garage connects to six buildings of apartments. I have gotten frustratingly lost trying to find an exit to walk out of. It's not easy for guests to navigate. Apartment: model room looks amazing. Swooping arches across the living room and bathtub makes the apartment look high class. In reality, construction is made of not so high-end materials: plastic-y kitchen counters, plastic kitchen appliances, laminate plank floor. The white bathroom counters get dusty easily. Shower surfaces turned pinkish-orange within a few months, indicating poor ventilation and material. Functional, but I'd like nicer construction materials to match the facade. Many walls are concrete so you can't pin posters. The apartment is huge. The space is plentiful and generous, especially for uptown. Huge closets! I faced the court yard, so it always sounded like it was raining due to the fountains. On Fri/Sat nights, drunk tenants whoop in the courtyard in the wee hours. I was on the second floor and hated how dim the apt was. Windows were plentiful and large, but the apt building across the courtyard blocked my natural light. Rooms stayed at a comfortable room temperature (75-80 F) in summer w/o using a/c, which is likely due to the apt location not getting any sun. It was chilly in winter (65-70 F) but still bearable w/o using heater. Carpeted rooms were noticeably warmer than plank floor rooms. Leaving a/c & heater off saved on our energy bill! Staff: I had strained relations with staff over billing questions, but staff have since changed. I had difficulty reaching the office by phone, so I left work early at times to speak to them. The PoYo team is in charge of community events. They're genuinely interested in helping you get adjusted and creating a neighborhood of familiar faces. They hold events a few times a month where you can meet other residents, eat free food, watch movies, make chocolate strawberries together. Price/Fees: We paid $60 application fee per tenant and $250 administration fee. I believe these application/admin fees were already discounted for walk in. I didn't think much of these fees until I noticed I didn't have to pay any application/admin fees with Lincoln (Village/BLVD) due to their preferred employer program. For those with pets, fees include a high non-refundable deposit and monthly payment. Following trends for other uptown properties, monthly rent seems to increase ~$100 every year. Gables benefits for continued loyalty are scanty for staying in same property & room and/or transferring to a different Gables property. Maintenance: they promptly come to fix within a day or two of your request. If you provide light bulbs, replacement service is free. Else, they charge inflated prices for light bulbs. They entered the apt about every two months for inspections/pest control. They usually leave a notification letter in your door a day or two before. read more

After living at State Thomas Ravello for nearly two years, here are my top 10 tips for new residents and potential new residents. 1. Sleep with noise cancelling headphones next to your bed. On average, the fire alarms go off weekly, sometimes in the middle of the night. Warning: if the fire alarm is ever indicative of a real fire, you might burn to death, but at least you'll die well rested. 2. Buy shoes with rigid soles. The property has been under construction for years and material fragments are often left for months untouched (see courtyard photos). Rigid soles will protect your feet from the metal and stone shards that you and your shoes will inevitably encounter. The same advice applies to your pups. 3. Wear a construction hat during any encounters with management. Why you might ask? Not because of the ongoing construction but because you will be bulldozed by management and will need to protect your noggin. Always remember that it is NEVER management's fault. If you question that, property manager Kirsten and assistant property manager Nicole will demolish you on site, and if you didn't remember your hard hat, you may be in trouble. 4. Don't waste your money on swimsuits. The rooftop pool was supposed to be completed by February 2021 per management (see photos). Despite the inherent structural concerns with building a pool on top of a pre-existing property garage and minimal progress since the start of the project, the rooftop pool is still management's go-to selling point when trying to seal the deal with potential new residents. Save your money on the swimsuits. 5. Wear a mask. Not because of COVID but because residents leave their trash and their pups' urine and feces all over the property. Management does not enforce any penalty for such action, nor do they clean it. The mask will help. 6. Carry mace at all times. This will help you ward off the homeless people living on the roof. Management is aware and reports that the homeless people have cut through at least three pad locks. These are not your average homeless people, so you may need heavy duty mace. 7. Leave your car unlocked with no valuables inside. This will prevent car thieves from having to break your windows to steal your belongings. No locks and no belongings means a win for you, unless of course the thieves hot-wire your car. This is a great time to circle back to Tip #3. It is NEVER management's fault. 8. Keep your bike inside your apartment. Bikes stored and locked on the bike rack in the parking garage are often stolen. Will management check the security cameras to see who stole your bike? Negative ghost rider. Return to #3 for more details. 9. Invest in a hammer drill. Many walls are cement and require specialized equipment when hanging pictures, TVs, etc. on the wall. PS: At move out, you will be charged for all holes in the wall at move out, even if you spackle the holes. 10. If you need help, the maintenance men got your back. In all seriousness, the maintenance men are fantastic and are always willing to help. They are hands down the best people on staff. Good luck! read more