Would give it minus stars if I could. I have had the utter…read moredispleasure of renting a flat from Dunedin as a student - it was not only the multitude of issues that came with the flat that made living there horrendous but it was also their disgusting response or lack thereof. I literally do not know where to begin - the plumbing was terrible and the toilet routinely blocked. There was only one toilet and they were aware of this but refused to help. Every time this happened, Dunedin refused to send a plumber out to help us citing 'tenant error'. Their emergency line even stopped picking up calls from our numbers and I cannot begin to describe how poor that is. Eventually when we got through to them (using another number), they sent a plumber (after a WEEK of no toilet) but maintained it was our fault. The plumber told us that we should just pour boiling water down the loo after we went otherwise it would keep happening, which is not a normal requirement of living in a flat whatsoever.Upon moving in, the flat was filthy and half the furniture broken and disgusting. We took it upon ourselves around moving-out time to hire a cleaner out of pocket, who left it sparkling - we took timestamped pictures and everything but Dunedin still dragged out the deposit process and refused to pay it all back. My bedroom had no curtains - two other rooms had broken beds and we had to build new ones. The list goes on and on. Never, ever rent from Dunedin unless you want to live in a flat that falls apart and gets mice.

Very poor service from Dunedin…read more A 6 month saga, the flat was meant to be cleaned and painted before we moved in, the oven was filthy, toilet was filthy, carpets full of dirt, there were no blinds on the windows, the painter had left drips off paint on the floor, a could not care less attitude, once they cashed my cheque and the lease was signed that was that, it took loads of calls to get them to do anything, they even tried to knock money off my deposit for faults that were there before I even seen the place, luckily this was all written down and signed before we moved in so I had records.

As a tenant renting from 1Let, I have received excellent service, with help available 24 hours a…read moreday. I would recommend them to anyone looking to rent from a reliable and experienced company.

From the owner: 1LET is an award winning Edinburgh based Letting Agent. We manage and maintain a large portfolio of…read moreresidential and commercial property and specialise in the purchase and sale of investment property.