Didn't honor my government discount after I got to the hotel and price went up. Just stayed one…read morenight and left.

What a great day did we have front desk? Staff is super professional. Had a great little breakfast…read morethis morning. We stayed two nights thank you Kyler as well as Destiny.

Typical holiday inn, clean with friendly staff. What's very cool is at the entrance road there…read moreseveral gas stations that each have multiple food trucks, they are packed with locals at night. Went to a Venezuelan place that was outstanding. Was after 10pm and was packed, even with families with little kids. So a safe atmosphere. Only complaint with hotel and parking lot was full of construction workers and the breakfast area at opening was packed. The area has a lot of road construction. Photo is of the food truck.

The room was dated but clean. The staff is amazing. Each and every employee was kind, courteous and…read moreout going. The breakfast was good and Jessica was really sweet and accommodating. The gentleman, Enrique (I think that was his name) was the best part of the hotel. So sweet and personable. For this reason alone we will make this a place to stay when we're in the area. Aloha!

This is super close to ChampionsGate. Check in was quick. The hotel was clean. My room was…read morespacious. It had a kitchenette (though no stove), a couch, and desk/tables. The desk lamp did not have a bulb when I got in; it was quickly replaced by Tatiana who was very helpful and friendly. Bed was comfortable and nice. There was a fitness center and a small pool. There is a water refilling station outside the fitness center. Hot breakfast is available and has good options: oatmeal, eggs, waffles, breads, cheeses, potatoes, sausages, chicken patties, brioche buns, cereals, fruits (apples, oranges, bananas), etc. Service was great. Enjoyed my stay here.

Stay here. The rooms are lovely with comfortable beds and great amenities. The breakfast bar is…read morespectacular with waffles and oatmeal and yogurt fixings along with egg sandwich ingredients. But the staff. Holy cow! We have had great help from the front desk. Bladen was wonderful when I needed toiletries and Tatiana was wonderful when we needed help with an email. You can't say enough about the friendly hospitality staff as well. And the wrapped Granny Smith Apples. Oh my goodness! They are the best. Book here. Stay here. You will feel rested and have a whole new lease on customer care after your stay.

Housekeeping about to break my door knocking at 7:58AM on a Sunday morning, check out is 11AM, they…read morecare so little about their guests that they purposefully wake them up early to hurry them out. Plus, towels, sheets, toilet paper, basically everything in here is from the dollar store. This is a terrible place to stay.

I informed them of situation no one ever got back to me or offered anything to say or return my…read moremessages back

Stayed here during a short trip to Kissimmee area after having to change plans last minute. I…read morebooked a king suite, where I stayed for 4 nights. Pros: I was happy with the size of the room, comfort of the bed and pillows, and the fact that breakfast was included in my nightly rate of $89. Breakfast options were decent, but there was almost never any fruit. Options included: 3 variations of cereal, oatmeal packets, waffles, danishes/donuts, bagels, hard boiled eggs (not fresh though), and yogurt. Cons: The place was not well maintained nor clean. I recognize Covid is causing staff shortages and possible other challenges. I arrived late to my room, and was disappointed to find hair in the sink, remnants of trash and soap in the shower, stained towels and bedding, hair and other debris on the couch, and a poorly vacuumed carpet. Complaints to front reception next morning were met with an offer for housekeeping. I returned later that night to find all my problem areas still untouched, except the hair in the sink. Staff offered another room, which immediately also appeared as if not vacuumed - I opted to stay in my room, so reception gracefully spot cleaned my areas of concern. I often opted to use the stairwell, and the carpets there remained filthy from my arrival to departure. The hallways had a distinctly musty odor. What made me most uncomfortable about the cleanliness, especially after direct and repeat complaints, was the fact that it was unlikely the room was actually "sterilized" between guests.

It's a clean hotel I used to pass through. It's nothing fancy but it was CLEAN and quiet. It's…read morereally cheap and the staff was nice! I saw no since in spending a lot of money on a room that I was going to use, for just a few hours of sleep. It was not far from Animal Kingdom. It was by a lot of things; gas stations, Chick-fil-A, grocery stores, dept stores, etc. Now, the area was a bit difficult to get around. Roads were very aggravating because there were one way streets and no U turns accepted. The room was spacious. The bed was comfy. AC was good. I was not there long enough to eat their breakfast or use their t.v.

Clean rooms. Professional staff…read more That warm pool though! Their immaculate heated outdoor pool was so nice! The weather was a little cooler the in evening so it was very nice to have access to the clean, heated pool to swim a few laps. Exercise room was great too. Easily more equipment that most hotel gyms. The breakfast was pretty typical of Hampton Inns. WE appreciated that the fresh fruit was fresh. They served scrambled eggs, ham and a variety of baked goods as well as cereals. The coffee was good and hot and they kept it full. The hotel was probably at capacity the night we stayed but as busy as they were all the staff was nice and the whole place was kept very clean. Walking distance from Outback, Red Lobster, CFA as well as a few other places. We had a nice stay here.

Very nice friend and help and staff. Pool is very nice and heated convenient to outback steakhouse…read moreto walk. I was surprised how small the rooms are because they always say it's Hampton Inn and suites. I guess we got a small room and we're Hilton honor member so I was kinda shocked. The room is small but clean and very updated sohappy with all of that except for no upgrade.

I've stayed at this newer Courtyard a few times and each time has been great. New, modern and sleek…read moredesign and property is very clean. Check in is always smooth. They have a nice fire pit area. This location also offers a Starbucks. I don't like that there is no free coffee other than what is in your room. They also have a full bar area and bistro for dining and drinks which is very nice. They also offer a small market with snacks and basic travel necessities. The rooms are spacious and well appointed. I love that the rooms have a refrigerator and a microwave. Legoland is right across the street so it's definitely convenient if you're visiting the park. Restaurants and limited shopping options are nearby such as TJMaxx. Overall I feel this property is a great value and offers comfortable accommodations so I will continue to return.

At walking distance from Legoland was a great location for a few days stay and to start our…read morevacation. The check in and the cafe staff was pleasant. The room was spacious and had a keriug, mini fridge and a microwave. Cafe serves breakfast and dinner.

Beautiful hotel/resort, with an amazing staff. I was recently staying here for a work conference…read moreand had a very nice stay at the Omni, as I usually do when. I stay at Omnis. Check-in/out was very easy, my room was clean, nice and spacious, with a beautiful view. The bar and pool area is huge and so much fun! We all had a blast and really enjoyed each others company down at the pool bar. If I had one thing to note I wished were better, most of the nights there was only 1 bartender at the pool bar, and with our large conference and also probably other guests out there, it was hard to get service. But that guy was working amazingly so it wasn't him, he just couldn't be in multiple places at once! Was pleasantly surprised at how much of a hit the lay river was with us, but we had a blast! Lastly, the party that was put together by the staff was 10/10! Really do appreciate all the hardwork and how much fun we had! Wish I'd thought to take pictures, but I guess I was too busy enjoying myself!

I enjoyed the resort 100%. From entering the building and seeing the different amenities. I had…read morewent for a conference. I would've enjoyed to stay the night but was still excited to take advantage of all the views . The parking attending was very nice. They directed me to where to park and provided more information on the conference. Entering the lobby there was plenty of seating to sit down or relax from arriving. There wasn't anyone bothering you. From the start of the conference they wad constant support with snacks and making sure everyone was hydrated. The shops that were inside the hotel had very nice souvenirs. Clothes , jewelry and etc. I will definitely be back at this hotel. Can't wait to try their golf course , pool and extra amenities

Stayed 2 nights at this hotel and we were recommended by some friends. We love the calmness of the…read moreproperty and felt our kids were very safe. It had a sidewalk that goes around the entire property so it's nice for a morning jog before the kids wake up. The pool is fun and my kids enjoyed staying here. The breakfast was good and all the staff is very accommodating. Overall, the room was clean, however our room in particular had a really bad odor and when I called, maintenance arrived and said they didn't notice anything wrong. Also housekeeping came and cleaned the area that I said I thought the smell was coming from. No other investigation was conducted and the problem seemed to be downplayed by staff. They were not able to move our room because all the rooms were booked up. I ended up going to Publix to buy my own cleaning supplies and air fresheners, but nothing seemed to help. I was disappointed because I really wanted this trip to be relaxing and not always in the go, but we really didn't want to hang out in our room due to the smell. I'm looking forward to going home. :/

It's the second time I stayed at the Legoland Beach Retreat and I enjoyed my stay both times. My…read moreson is a mega Lego fan so he loves that it is all Lego themed. It is the most economical one from the three Lego hotels but it is also on the other side of the park. There's a shuttle driving guests there and bringing them back but only until an hour after park closing. Since I usually like to enjoy dinner and activities at the main hotel, I always take the care as parking is included. The Beach Retreat is very charming but it is not really a full service hotel. You have to take your owns bags, and there is no water or body lotion in the room. You can text a number and request certain things but I'd rather come prepared. The rooms are in a cute little house that are Lego themed and include free Legos. There's also a nice pool with s'mores. All in all, it is a lot quieter than the main hotel and has less activities. So it depends on your personal preference which hotel to pick.