I visited Diamon Beauty supply a year ago and vowed not to return due to poor customer service. A…read morebarber recommended I try again because he has such great experiences with the employees. Not so true about that. They have an extensive selection of products but perhaps he should invest some of the funds on customer service. The young lady at the register was rude with an attitude, so that's it for me.

Beautiful store! Well stocked. Has everything you need plus more! Great customer service also.read more

I came into the salon intending to use my gift card. This was a birthday gift…read more I spoke to a receptionist a month before to ask if my gift card was valid and they stated it was still on my account. Come to find out after my cut they would not honor this after all. I will not recommend their business and will go back to my salon. No thanks ‍

I came in today to have Yon cut my hair. She has cut my hair before and she is familiar with the…read morelength of my hair and how I like it cut. When I showed up for my appointment today (which I had made several days in advance) she refused to cut my hair saying her shoulder hurt too much to cut long hair anymore. That's fine but someone should have told me that when I made the appointment or, at the very least, let me know ahead of time so I wouldn't come in today. To wait until I was actually at the salon for my appointment to tell me is very unprofessional and shows little regard for their customers.

I always come to the store when I'm looking for accessories, makeup, or hair products. They have a…read moregood variety of items to choose from. They also sell fragrances, contacts, lashes, jewelry, and lots more.. The owners and staff are nice and normally friendly. They always have Christian music playing and its nice to listen to while shopping. They normally are pretty cool but on this occasion they followed me around which made me a little uncomfortable. I'm assuming people have been stealing. So to a point i can understand. But i almost walked out and didn't buy anything. It was just to obvious. I spend good money there!! That's my only complaint. They have tons of wigs and hair pieces to choose from. Most are lace fronts which are more expensive. I like this store. Check them out!

This store has lots of wigs, extensions and costume jewelries for ladies on a budget. Wanted to try…read morea wig but was asked to pay $1.00 cash. Their few postings make this a less customer friendly.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further explanation let's begin!. I am always in search of new beard products, so much that if I see a beauty supply store during my travels I will go inside to see what the store has to offer! I seen a few products I was interested in!. I will definitely return for more products!.

As usual, l came not knowing what I needed, haha! There are always enough staff members and hair…read morestylists in here to help me figure out how to DYI my last-minute hair styles. The free parking lot is big and right near the store. It is always nice and cool in the summer, great for browsing around. The quality, quantity, and variety of hair available keeps me coming here to keep up with my natural protective styles. I have purchased wigs, sew-in hair, and braiding supplies from her and I am always satisfied with my purchases. The customer service is top-notch. I always have to ask for assistance because YouTube never provides all the answers, bahaha. Anyway, you will enjoy shopping here and the prices are very fair and competitive. They feature some hats, clothes, and shoes on occasion that I like to wear, very affordable.

Absolutely amazing. I've been coming to them for over 15 years. I have never had an issue with…read moreanyone in the shop. They are all respectful and humble. I truly appreciate them. I will always come to them for all my braiding needs.

Originally came in to get stitch braids, but when they saw my hair they said it was too short and…read moremy only option was to get box braids. FYI, my hair isn't too short. Agreed to do box braids, but in the end was not satisfied with the work. When I called to let them know I wasn't satisfied, they put it on me and told me I got what I asked for. She stated that I got free parts, but I never asked for free parts, only box braids. No one asked to see my hair so that they could see what the issue was. The manager called me to see how we could fix it, but when I agreed to take some down, she stated my hair was too short... constantly giving me the run around. When I asked if a partial refund could be done, the manager scoffed and said "oh, no". Due to poor customer service, I will never step foot in or recommend this shop to anyone. A lady I work with got her hair done by the same lady, Lola & it looks completely different from mine.. it's actually perfect. $260 I expected way more. I couldnt even style my hair if I wanted to. I could only wear it in a bun. I didn't even want a full refund due to the time and effort put in but because of poor customer service, I'm fighting to get it back.

When I walked in the owner greeted me right away. He was upbeat and very friendly. I was only…read moreshopping for a flower for my hair, but I found some other goodies. The store has a lot going on and it was a little crowded. But they had a lot of products. They sell earrings, makeup, nail supplies, wigs, perfume, and more. The owner overcharged me on accident, so he gave me $3 off towards anything in the store. So I thought that was nice! I like their earrings because they're cheap and I won't freak out if I lose them. I like this store, mainly because the owner doesn't follow you around like I've experienced in some other hair stores. Check them out!!

Why haven't I heard of this beauty supply store before?!…read more Honestly considering making this my new go to. Randomly stopped here with a friend that has visited before and it was a good experience. The store isn't huge, but it isn't crowded inside. This store has just about everything you could be looking for! They also had a sale for wigs (2 for $50) which isn't a bad price. They also have various other items than hair that you definitely need in your life. On top of everything, the employee (owner?) was so welcoming and made us feel at home.

This store is HUGE! It is well organized with aisles big enough for you to look for things and…read moreallow someone else to use the space comfortably too. The service reps are attentive but not overly intrusive. I had to get some help with crochet weave products and these customer service reps KNOW their products. Multiple check out lines makes it quick and easy to purchase your items. I noted that they allow for some returns on unopened, unused packages of weaving hair so if you make a mistake with color or type, you can exchange without the stated time limits. That's cool. I love the lighting in the store, you can actually see the smaller writing on the packages and view the products coloring much easier than in most supply stores. They do have aisles of smaller clothing and accessories that look like they are made well. I might be back to look through their fashion items.

I really enjoy that they open earlier than most beauty supply shops nearby. Also, if you are a…read morelicensed stylist or Barber, they will give you your discount. You just have to ask and have your license. They do have a wide selection, everything from supplies, skin, product, hair, braiding hair, fashion, jewelry, and more. Everyone there is always kind, and I never feel like I'm being watched or perceived as a threat to their business when I walk in their establishment.

Located in the Wards Corner shopping area near Papa John's Pizza and the Dollar Tree…read more Parking lot can be congested at times and there are additional areas of parking a short distance away but many vie for a spot at the door. I have seen this small, black owned female business on the news and made a mental note to check them out. In doing so, I saved myself a 25 minute drive to the beauty supply I had been frequenting in Chesapeake. Fully stocked and reasonable prices for the items I wanted. A military discount is available with appropriate ID. I appreciate that they actually acknowledged customers as they come in. This holds a lot of weight with me. Capable of accepting cash, credit card and contactless payments. An overall pleasant experience and I look forward to returning and hopefully increasing this review to 5 stars.

Ok, i figured that when I seen this place that it was black owned which is where I prefer to go. I…read morewent in and was greeted. Theres no prices on anything but when i did ask the prices they were high. Why am i paying 6.99 for the same hair here thats 4.99 at an Orient owned store? The black lady seemed to have a "stank attitude" when i asked her questions about the weave hair she had hanging on her wall. Im not ur competitor ma'am you can tell me where you got the hair... obviously a vendor. Lol anyway. Support black owned businesses even when they act this way