Out of business. We needed documentation for our dogs spay. I called and went to the location. It's gone. Would be nice if they had someone who could get documentation of spay or neuter. read more

I have a good experience with my previous dog. Everything was good, specially the cost is affordable. Thank you, read more

I don't know how this place is still in business. My boyfriend and I rescued a dog last week from the corona animal shelter who had her sent to this place to be fixed and vaccinated before we could take her home. We thought it was a little weird that the volunteer at the shelter told us when contacting this place, to send a text because they don't answer their phone. You would think that most professional places would answer a phone call for a customer, right? So, we go to pick up our dog from the vet, and you can't find this place. There's a poster in a window written in sharpie that says "starlight animal clinic." Apparently, the clinic operates out of a grooming facility. This place just screams sketchy. We go in, and the first things I notice are how filthy this place is, the terrible smell, and how warm it is. There was an old pizza box behind the mess that was the receptionist's desk. The blonde lady at the desk, who I'm assuming is Linda, was somewhat nice to us, but extremely unprofessional. The small waiting room is not separated from the operating/grooming room. That's right, they groom animals in the same room they perform surgeries on them. Since it's so warm in there, I can only imagine the germs and bacteria. While we were there, one of the puppies that they had spayed didn't have a cone on and was able to get to her stitches and tore them out, and had her intestines coming out. Why didn't the dog have a cone on in the first place? After getting this poor puppy stable and calling the vet, who wasn't on the premises and didn't come to fix the stitches, Linda finally got around to helping us check out and take our dog home. We were not told to make a follow up appointment. Fast forward one week, one of my dog's stitches came undone. My boyfriend texted Linda since they can't answer their phone to see what to do. Since they didn't have us make a follow up appointment, we thought that her stitches were dissolvable. After texting Linda, she says that the stitches do need to be taken out eventually. It would have been nice to have been told that while we were checking out and collecting our dog last week. After letting her know that we weren't informed about a follow up appointment, she texts, "Consider yourself told lol Giggle xoxo." I just think if you're going to run a business where there's sick animals, maybe the facility should be kept cool and clean to help prevent the spread of infection. I'm not sure why they prefer texting to calling. The way Linda corresponded through text with my boyfriend was extremely unprofessional. I would never speak to a client like that. Not telling us to schedule a follow up appointment and that the stitches eventually need to be removed is unacceptable. I would never recommend this filthy place to anyone. I wouldn't even bring a pet rock to be in their care. read more

Starlight Clinic - Veterinarians Near Me - Norco, California

Currently this clinic is closed as it is being remodeled but on their voicemail it says you can leave a message or email them to possibly get your pets records. Voicemails, emails and even direct messages on their Instagram have been left but no one is contacting my boyfriend or myself. I left a comment on a recent video they posted on Instagram and it was deleted. I then asked why it was deleted and now they have blocked me. This establishment is so unprofessional and inconsiderate of the needs of their clientele. All I wanted was the vaccination record of my dog. read more

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Wow!! I'm absolutely blown away by the quality of not only service, but care that we received. Everyone in the office is amazing! From the moment we walked in our big guy was so curious about what was happening, and wanted to explore all the smells. They weren't upset one bit. They all fell in love with Tucker. He's a 61.9lbs pitbull. He's so very lovable! If you're looking for a vet that is going to take care of your baby/babies, and you're on a bit of a budget, this is definitely the place for you. The staff in knowledgeable, honest, and very kind hearted. I'll never take Tucker anywhere else! We love in Fontana, and there are tons of places between here and there, but as far as I'm concerned, there's no care good enough to surpass what he gets here!! read more

Starlight Clinic - Tuck is under and ready for his new life. Thanks Starlight! - Veterinarians Near Me - Norco, California

I work with a rescue organization. They took my cat back to test him and I asked for the medical record for his vaccinations. She said as a rescue group I should know better than to waste her time and threw me out for requesting it and told me never to come back. She had my cats blood and test and refused to give me the results. read more

I took my little boy Zitto here today for his rabies shot to get a doggie license I needed for him. I looked up many places on Yelp as simple vaccines can be expensive!! This place was super and I mean super cheap!! Rabies shots were only $5!!! Know that this place is a no frills place. It is very small, but a straight way off the freeway and located on a side street of the main 6th street in Norco. I have never been out this way before. There are sooooo many animal places in Norco! I never knew that! Maybe that's why they offer such cheap vaccines. Anyways, the clinic here is open 3 days a week only - Wed, Thurs, and Sat for limited hours - so make sure to check before driving out here! This place was not all that far from me, less than 20 miles and worth the drive for super cheap vaccines. The places near me were at least $20 alone for just a rabies shot!! I also got my 4 legged child his 5 in 1 shots to update. Both shots costs me only $15!! Elsewhere, I would have easily paid at least $50. There was no wait for me today. I am guessing Saturdays are probably their busy days. I am glad I have a job that allows me to take care of many errands on weekdays without the horrendous crowds. We were in and out in about 10 minutes, shots done, paid, and rabies proof in hand. Like I said, this place is very no frills. When you walk in, it is small and does smell like animals. There is a small waiting area with only a handful of chairs. They do mostly vaccines here, but some simple stuff like spaying/neutering plus basic grooming and housing your pets as well for a nominal fee. Everything here is very reasonable priced. The check in lady was okay, not too friendly, but not rude... just more of a whatever attitude. The lady who gave the shots to my littlw boy however was very friendly and told me about cheap flea medicine that I could buy for him as well. They do sell flea medicine themselves, but she did not push that on me. This place takes cash or check only!! They have a vet on hand that is available for walk in check ups as well. After my boy got his shots, they gave me a sheet with things to look out for and emergency clinics that I can take him to as well, if adverse reactions happen. Zitto is at home and his happy self, running around! I am a fan of this place and for sure I would come back for sure for vaccines. They are the cheapest you can get all around. I cannot comment on their spaying/neutering as my boy is already neutered... but their prices are the best around!! Quick in and out!! I will be back when it's time for shots again! read more

Friendly staff who genuinely love animals (especially cats:) No fluff charges or unnecessary personal information needed to get your pet taken. Straight to business and it's truly appreciated. Would most definitely come back read more

This place is amazing!!! I recently rescued two little kittens. Believing one was a girl and one was a boy, I was desperate to have them spayed and neutered so I wouldn't end up with a pregnant cat. My Vet refused to fix the kittens until they were 6 months old (even though Kittens can get pregnant at 4 months). I searched around for a different place and I am happy to report I found Starlight Clinic. After I left a message I received a callback and was scheduled an appointment. When I arrived I was a little nervous as this place didn't look like I expected. I met with the owner (Linda) who gave me a tour of the clinic and walked me through the process. I asked some very direct questions about the procedure and the tools used and she not only explained how they did it, she showed me the sterilized tools. When I returned to pick up my kittens Linda went over everything that had happened with me. Including that the kitten I thought was a girl was really a boy. The kittens ended up having fleas and she walked me through the most inexpensive way to get rid of them and where to buy. I told her I wasn't comfortable and she gave me the number of a holistic doctor. A tech went through everything that was done and aftercare for my kittens. With some of the options, she gave me less expensive options that weren't through the clinic. I was impressed. She also told me it is not necessary to vaccinate my indoor cats every month but why I should do it every three months. It is very rare in this world to find a company that considers your animal and your costs before their own financial gain. This place is amazing! Before I left Linda gave me a hug and thanked me for my rescue efforts. I just knew I have found the best people, doing the best work. Give this place a chance and I guarantee you will be changed. I am also excited to learn that they will be doing boarding!!!! And thank you Starlight Clinic for all your good work! read more

I have been looking for a place to spay my cat and found this as a nearby place with probably the best prices. Didn't find any reviews, but the person on the phone sounded pretty nice and thorough. They also offer vaccines and various other shots for both dogs and cats. This is definitely a small, but friendly place. The facility seems like it can only cater to a couple dozen pets at the most, but it looked well organized inside. By all means, its not a Four Seasons for pets, as I'm sure thats how they're able to keep their prices so minimal. It seems there are only two people on staff (possibly even volunteers), and they're only open on Wednesday from 10AM - 4PM and Saturday from 12PM - 4PM. Came in the morning to drop off my cat, and back in the later afternoon to pick up. Everything went smoothly and was given detailed instructions on care and what-ifs. Thanks! read more

I took my little girl cast there to get fixed the staff was very friendly and courteous the owner Linda was very nice and I was not afraid to leave her there to tap things taken care of thank you to the entire staff of Starlight for taking care of my little dog read more

Starlight Clinic - This is My Little Girl Taz - Veterinarians Near Me - Norco, California

I have been taking my dog and dogs I have rescued to this clinic for years .. I have ALWAYS had a good experience! I have helped Veteran friends with their dogs some who could not afford treatment, Linda always assists..Her priority IS the Animal. Her heart is for the animal as are the people who work and volunteer there! My dog is a PTSD service/support dog, and when he had surgery for possible cancer, I was a wreck, I could not leave him .. Linda allowed me to stay and wait for him. The patience and the kindness of the staff toward me and my dog was unbelievable! Turns out Praise God..it was not cancer!! It can get very busy there as we have spread the word to other rescue groups of affordable care for dogs so that more animals can be saved.. Just be patient if you go in, adaptable, its not about You its about the animals!!! read more

Starlight Clinic - My PTSD support/service dog Atlas ..Who has 3 legs ..Happy and Healthy! - Veterinarians Near Me - Norco, California

Starlight Clinic saved my puppy's life! I've been coming here for years for my Boston Terrier's shots, so when I got a new puppy (a 12 week old french bulldog/boston terrier) I took him as well. We did shots for both of them and then a puppy check up. Everything was fine until about 30 minutes later he started itching... I looked at his face and his eyes were swollen! I called Starlight Clinic and they answered instantly and said to bring him back right away. Luckily I was only about 10 minutes away, but in that time it got so bad he wasn't able to breathe! They took him to the back IMMEDIATELY, gave him injections of some sort and oxygen, and with in a couple of minutes he was stabilized, and a few minutes after that the swelling was going down. Turns out he had a severe allergic reaction to one of the vaccines :( I am so thankful for Starlight clinic. I really doubt if I would have brought him anywhere else that they would have leaped to action like that. If it would've even a minute longer he would've died. Thank you starlight clinic! read more

Love this place! I am glad I can review them! The nicest people. Very caring and knowledgeable. I have taken my dogs there for years. I am sad they are temporarily closed. They are so much cheaper than other places and they provide the same quality care. We aren't paying for the rent of the building. It's not fancy but awesome! read more

Not recommended at all. I recently adopted my kitten from a woman who has an account with this clinic. That is the only reason I brought her here to get fixed, because everything was included in the adoption. As many others have stated, getting ahold of this clinic is frustrating. I called and left 2 messages in 1 day and called 2 times without leaving messages that same day. I didn't get a response so I called again the next day and left another message. While I was at work they called me 3 times and text me (?) that they were returning my call. When I got off work 30 mins later and called back, again, no answer... When we finally finished playing phone tag I set up an appointment to bring her in. It seemed easy enough. Drop off between 8-9 pick up between 5-6. When I went to drop her off there were others being helped so I waited my turn to fill out paper work. I didn't understand a lot of what it was asking so I asked for the woman up front to help me understand what I was signing. After I finished she let me know if I didn't "accept" some of the info they wouldn't do the procedure. (Exactly why I asked for help). I was already nervous about taking my kitty to get put under, and the look and smell of the place didn't help. All the cages lining the wall freaked me out. Later on my mom went to pick her up because I was working, and when she did they told her that it was $85! My mom rarely has this much money on her but they told her if she didn't pay she wasn't taking her home. My mom had to pull change out of her purse to get the money together when it should've been free in the first place! They told her because they couldn't reach the woman I adopted her from that I had to pay it. They did not call me to let me know before hand, just surprised us with an $85 bill. Very disappointed with the customer service at this clinic. I am furious that they went ahead with the services and charged my mom for them without ever contacting me. Do not go here. There are clinics that will spay and neuter for free and will help you fill out paperwork. Beware! read more

This isn't a "bells & whistles" place, but who cares? If you want heartfelt care for your pet this is the place. I've taken 2 cats for spay/shots and 2 doxies for spay/neuter & shots. It's basic but clean so I don't understand earlier reviews. There's no smell at all (no dirty smell, no antiseptic smell -- more like being in a clean home). When I dropped my dogs off they were gathering bedding for wash. My male dachshund had a complication after his neuter (bleeding under the skin), but they're hyper dogs. I kept him and his sister quiet for 24 hours, but after that it was back to doxie races up & down the stairs and heaven knows what else! The bleeding wasn't the vet's fault. I continued with antibiotics and all was fine. Thee vet is a younger guy, very friendly and I can't imagine rough handling as mentioned in another review. After my doxies spay and neuter I got written health report and post-op instructions. The $3.50 fee to use a credit card is annoying to be honest. Just build the cost into the price of the procedure! But their spay/neuter prices are way less expensive than other places so I guess it balances out. read more

This was my first experience with a low cost clinic I've always taken my pets to be sterilized to my vet. The place is a bit scary looking, but the staff is extremely friendly and obviously are all animal lovers. My puppy's incision has been healing properly and he was back to his normal self the very next day after all the meds wore off. The only complaint I have about the clinic was that they misspelled my name on the neuter certificate, I guess that could happen anywhere. Honest mistake. After I came in to pick up my puppy they gave me detailed instructions on what I should do to help my little guy heal and stay safe after surgery. A big thank you to all the staff who was more than friendly and informative. I would of not left my puppy there if it was not for the friendliness of the staff. read more

Starlight Clinic - Veterinarians Near Me - Norco, California

This place was the greatest! First off, it was hard trying to find a vet that could fix my male cat during the hours I work (My job would not give me the time off). They were able to get him in on Saturday morning. They were a little hard to get a hold of but that was before I knew the number linked, is actually a cell phone to one of the vets. But they did respond to my voicemail i left the next day. Yes, the place is small and smells like animal, but honestly, I was so happy t get my cat fixed and get his shots, it wasn't even a big deal. its a clean place and you can see the vet techs back there cleaning as she takes care of the animals. On our way here, which is only like 5 minutes, my kitty was so upset, he managed to scrap his nose on the carrier and made it bleed! It freaked me out and was super upset when I got to the clinic. They assured me he was fine and that they would take care of it for us, which made ma feel instantly better. The lady was so nice there, Linda, and she explained the aftercare and everything. My little fur baby was well taken care of. When we got home, he must've licked it without me seeing it and opened up his incision! I immediately called and texted the number to the vet and they gave me instruction on how to take care of it, and said to come in again if it has not healed. He is great and healed up nicely. They even gave us some medicine to put on our baby's nose so that could heal too. Honestly, or the price i paid and the service I got, I will definitely come back here. The staff was nice and are passionate about the animals and how others take care of them. Love it and my kitty is all good, thanks to Starlight :) read more

I wish i could give a higher rating that 5, this place is GREAT!!! I wont got anywhere else! I have 2 dogs, brother and sister, that are a yr and a half. We got all of their puppy shots, Micro Chips, Spayed and Neutered, and Year shots done here! Every time has gone extremely smoothly, my dogs actually enjoy going in and getting all the attention from the staff (including treats). Best of all I have saved SOOOO much money! At 4 months old the girl, Bailey, started having seizures. I started paying thousands of dollars to Emergency Clinics (always seemed to happen on a Sunday night when Starlight wasn't open) to tell me she is the Healthiest dog! Last month the seizures got so bad we put her on mediation. We got the medication from the Emergency Vet but this time I went to Starlight to get the testing done a few days after and it was 1/4 the price!! Once again, Starlight saved me so much money! Linda, the owner, called the prescription in to Walgreens (by my house) and it was $15 out the door (I PAID $60 for the same medication thru the emergency clinic!!!) I knew i would save money but i saved way more that I thought was possible! The Vets here are sooo friendly. I have taken Bailey in 2 more time since the testing and the Vet looked at her for free! Linda, the owner, is even more amazing! The 1st time i went in there i was almost in tears because i was so upset and zlinda was able to re-assure me Bailey would be fine. They are able to save everyone money because they work so hard! Each employee does the job of 5 people and do NOT stop all day- so please keep that in mind! I have always been in and out of there but I would wait hours just to get the low prices and professional & caring staff! THANK YOU SO MUCH STARLIGHT!! read more

Starlight Clinic - My Little cone Heads, after getting fixed at Starlight Clinic! Bailey & Chipper at 6 months old! Thank you Starlight!! - Veterinarians Near Me - Norco, California

While I was waiting to get my dog checked in, the owner of the clinic (Lynda) had a complete mental break down. She started cursing at the customers because they were questioning if their dogs surgery was botched. I've never seen someone talk to customers like this. It makes you wonder if they treat their customers that way, how do they treat our animals. If you love your animal, go some where else. Someone from mental health services needs to check on this lady, she is probably a threat to herself or someone else. I should have just gone to Dr. Butchko's office. Well worth the wait than deal with someone off their meds. read more

today i took my sick dog in which i thought was good clinic after taking my 2 aninmals in the past.. and because i told linda a gentleman had cut line in front of 10 people she threw me out.. and my sick dog out..the sad part is i spent 100s of dollars last year and two weeks ago to get my dog ?neutered.linda is evil to animals very cruel to turn my sick dog away ..i thought th ey cared about dock animals obviously not....just because i told her a man cut in line of customer's. and the employees were scaredto give me here name she then jumped up and threanted me to leave just because i asked her name so i coukd teport her..she then told me sue me call the beytet buisness bureau do what you want. . read more

We have been taking our pets here for several years. Linda and her staff are the most caring people on the face of this earth. Linda knows her stuff and she isn't afraid to be totally honest and forthright with what you pet needs. I not only trust my pets with her, I would trust my kids with her. read more

Took great care of my cat Steve & his nuture, vac's & micro chip. Friendly caring staff answered all my questions with patience & a smile. They were up front about cost & possible costs, excellent sevice for both pets & their owners. Keep up the good work guys!! Thank you!!! read more

Starlight Clinic - They even placed a heart next to my cats name..awww. Steve Stone has fans!! - Veterinarians Near Me - Norco, California

Have been here twice for vaccinations. The prices are unbeatable. The staff have been nothing short of spectacular. We couldn't be happier. Their hours are also good for those who work. Not much of a wait. They make it so easy to keep your pet current on their vaccinations. read more

Took my cat Karl in to get neutered. It is a small but very friendly business. In my opinion, I don't like going to the regular "fancy" vet clinic; most of the time they try to talk you into things you don't need, which is a waste of money! I like this business- I took my cat in for a neuter and that is all I wanted, that is what I got! If you want an affordable, no pressure, friendly experience go here! Other vets will rip you off, this place won't! Very friendly and experienced! read more

Came here to vaccinate my 7 month kitty. Prices are very good and the staff are friendly. No need for appointments for shots just walk in and the wait is about 10-15 minutes depending on the day. Pros: -inexpensive cost for vaccinations (as well as neuter/spay) -good staff -efficient service -they print out a copy of current records each visit Cons: -the parking lot is not the biggest but I've always found a spot Overall I really like this clinic better than Mary S Roberts. More friendly and approachable staff members and you can't beat the prices and discount specials on services for your pet! I pay for good service at a cost I can afford (college student haha). Will return for future needs for Nalu! read more

**UPDATE Once again, I have nothing but good things to say. My puppy, Lilly, was spayed and had her surgery here. She is a VERY active dog and was very difficult to keep quiet while she healed. Her incision started to separate so I took her in and had her examined and re-stapled. I was told to bring her back in a week for staple removal. During that time; my mom ended up in the hospital and I lost track of time. I thought for sure it was a Tuesday that I was supposed to bring her back when infact it had been Monday and I missed it. So Monday night Lilly got really rambunctious and managed to turn one of her staples inside out and was quite uncomfortable. Tuesday morning I set out bright and early driving from Seal Beach to Norco only to get there and find out they were CLOSED!!! I of course was in a panic because of Lilly's turned staple. I knocked on the door anyway and even though they were closed, Michelle let me in and took the staples out herself. I was SO grateful because I would have had to pay a different vet an exam fee plus staple removal. Michelle not only took care of me when they were closed but didn't charge me anything because I'd had her surgery done there. Again, it's not pretty on the inside but the heart's of the staff are downright beautiful! read more

I was very happy with Starlight Clinic. I worked as a vet tech for 10 years and know the ins and outs of the industry. Starlight was able to handle my Very fractious (upset and mean with claws and teeth) cat for his neuter. He had actually been sent home from two clinics because they couldn't handle him. Thank you for the service you offer. Very reasonable prices! Other vet clinics can be such crooks! read more

Was referred by Norco Animal Shelter for rabies shot/license renewal for just $5.00. Probably the cheapest price around. No waiting in lines for Saturday clinics. They have them during the week, no appointments needed. They even came out to the car to give my dogs their shot so I didn't have to take them in. In and out in about 10 minutes. Cheap and fast. Not sure about their other services but for a quick rabies shot, 5 stars. Thanks a bunch read more

First pros: This place was great! Took my kitty to get spayed, she got dropped off and then picked her up at the end of the day. The reviews had me second guessing it but most of the bad ones are off or maybe outdated. The front desk lady was nice, she even offered coffee. The place isn't a top notch brand new bldg but they do get the job done. Cons: the biggest reason why this place didn't get a full 5 from me was because of the way the go about contacting them. It is frustrating when I have a question and there is no one to answer my questions. I called and left voice messages, emailed them but I guess I won't get answered till they are actually opened. Other than that this place is awesome. read more

I came here reading the reviews about how rude the staff were and to go some where else. For a person on a budget I went and try it out. I went on a Wednesday for the shots. Went in and I checked in they were very very friendly and out going! I was surprised that they give free nail trimming! Else where it would of costed me ten dollars! Anyways it was a in and out place. I waited like ten mins and my dog got her shots and nail trimming all for 45. The only thing I think was over price was the deworming pill. Half a pill for 20 bucks. I think with 20 bucks I would of gotten a whole bottle of it at a pet store. That's my only complaint. But their shots ranged from 5 to 10 dollars very cheap! Worth the money! Also they take credit and debit cards here with a 2.50 to use it. I didn't have a cash on me so the next bank was like miles away so I wasn't bothered with the extra charge! I don't know why they have all those bad reviews but I was happy with the service! Very nice people! read more

I just want to say thank you so much to Linda she is the kindest good hearted lady, she was so helpful in a very hard decision that I had to make with my fur baby, she prayed with us and gave me all the info I needed for what I was gunna have to do. God Bless read more

Starlight Clinic provided excellent care for our puppy when they spayed her and put a chip in her. Their pricing is very reasonable, the place is very clean and the staff extremely friendly and helpful. I definitely would recommend them to anyone! 5 star in my book! Ray read more

All these employees are awesome, Summer, Chelsea, Karen, Dr. all staff & volunteers. I have had 3 puppies spayed and nuetured, AVID chips, Shots. I will be taking the Momma in 3 weeks for spay and AVID chip. They are a busy place but have time to talk with you in depth, they really care about the animals in their clinic. On a moments notice they were able to give a Health check & cert to an 18lb. cat adaopted at the Riverside Shelter that was to travel via airline to TN. Really good place. Thank You, Shirley read more

I had to do this review today only b/c I just tried to call them and straight to voice mail. I tried getting in their website but is actually a porn site. Not sure if they are still in business, I have been there before that is why I was calling now b/c my dog needs shots. If they are not in business, they should state so. read more

My baby girl bell is 15 and had surgery here. I have never been so happy with how they treat animals. Sommer is a amazing employee that works their and treated bella like her own. My baby girl got her surgery and is on her way to recovery thank you all so much for being so amazing to our dog, I didn't have one worry while she was under. When bella was done with her surgery they called us right away to let us know it went smooth and she is awakethank you thank you! read more

I adopted 2 cats from the animal shelter who automatically sent them here. Should have known this place would be bad, since the worker at the animal shelter winced when she said they'd have to send them to starlight. (it was the only animal clinic still open) The place was extremely unsanitary and smelled like piss. The service was god awful, so rude an unhelpful. The real kicker was we didn't get our cats for FOUR days---longer than it would have been at any of the other clinics. And they NEVER answer the phones. Had to call animal control just to find out where we could pick them up. read more

Excellent experience! Very knowledgeable and informed of everything I needed to know, and more. It's nothing glamorous, but the staff are professional and they seem to really care. I never felt pressured to buy into any additional options. I believe they took great care of my feline friend. I'll be back for all future services. read more

Having a large number of pets, vet bills get pretty pricey. I stumbled across Starlight when we rescued two feral kittens. A total of $80 to neuter them vs what my vet quoted which was over $300. No the place doesn't have a seating area with magazines for you to read. But they are straight to business and do not overcharge you. Always polite when I walk in and always willing to address any questions I have. We truly appreciate this place! Oh and $5 rabies shots?! Their low costs is what allows us to save so many animals. read more

Facts: This is a low cost neuter/spay clinic. The costs for neutering are run from $140 and upwards. $120 for the surgery +$15 for the e-collar +$20 for the outpatient antibiotics/pain medications. They are a cash only/check only operated business and there is a $2.50 fee for credit cards. 8-9 am drop off, 5-6pm pick up. My experience: I came to Starlight because it was conveniently located down the street and prices very competitive. For surgical procedures I would advise against convenience or cost, and recommend thorough research. It is surgery after all! I dropped off my puppy at 8am and was advised to come around 5-6 for pick up. I received a phone call at 4:40~ from the clinic advising I come after 6pm because of delays. I arrived, checked out and was brought to the back of the office because my dog still had active bleeding but was reassured it was a mild skin bleed and that it should resolve soon. I was concerned so I photographed the site in case things worsened and wanted a baseline of my dog's normal structures. Overnight, my dog continued to bleed and was actively dripping blood and into his scrotum. 6am, my dog became pale, his gums definitely lost color. Concerned, I immediately drove him to the ER. They ran a series of blood tests and diagnosed my puppy with a scrotal hematoma, likely a surgical complication after they ruled out any bleeding abnormality after all the tests came back normal. They advised me to see another vet if he still bleeds or things worsen. Next day, I see bruising progress upwards to the shaft of the penis, near his abdomen, inner thighs, and his scrotum is very tense and full of blood, so I took him to Banfield. They received all the records, labs/tests, did a thorough history and physical exam and attributed the immense bruising and hematoma to rough surgical handling from the neutering procedure. After seeking multiple opinions, I learned scrotal hematomas are a known complication from the neutering procedure. It is generally advised to go to veterinarian who has a low incidence of this complications. Extreme cases of scrotal hematomas with scrotal necrosis usually require another surgical procedure called scrotal ablation which could run upwards to thousands of dollars I was told. Luckily my dog did not need this. Also, most veterinarians do not perform the neutering procedure without doing a history and physical and lab tests to rule out any underlying bleeding abnormality that could complicate the surgery, which my dog did not have. The only other variable in the equation that could cause scrotal hematoma from my experience was operator handling. I am a bit dissatisfied with my experience here as I had expended lost days of work, hundreds of extra dollars to the ER, lab tests, and extreme stress and anxiety for a complication that should have a very low incidence. The people were very nice and concerned for my puppy, but that at the end of the day, it all comes down to expertise. read more