It was time for the 5,000 mile service for my LX 700. We drove my car to Lexus and dropped it off…read more We could have waited but chose to run errands. Nick, our service manager, called and let us know my car was serviced and ready to be picked up. He said the time would be between 2.5 to 3 hours. It took a little over 2 hours. We drove to Lexus to pick up my car. Before we did, we stopped by to see Jeb, our salesman. He is always available to answer any questions and to show us old folks how stuff works. I knew the car seats have massage functions but I didn't realize I have a massage system as good as or better than any high end massage chair. I am glad we stopped by to see Jeb! If you are looking to buy a Lexus, Jeb is a great salesman. He is not pushy and has been truthful to us. Truthful means a lot! The service at Lexus is the best in town. We have owned a Camry and currently own a Ridgeline. Honda is just a notch below Lexus. Both dealerships wash the cars. Lexus vacuumed and cleaned the inside of the windows too. My experience was 5/5.

Called to get information on a new car. The older salesman that answered was short and arrogant in…read morehis responses. He must not realize that Lexus dealerships are plentiful. Good luck bud. You just gave a sure sale to another dealership. I have zero tolerance for ignorant and arrogant salesmen. My new car is being delivered to my doorstep! Got an amazing deal with a very happy salesman.

I brought my moms car in for with two minor issues. Not only did Daniel Suski work me in he found…read moreout the root cause of both issues and resolved them. Professional service and a great environment. I'll definitely return.

I had a disappointing experience with the service department at Smith Infiniti of Huntsville after…read moretaking my daughter's QX60 in for a check engine light. Despite spending over $2,300 on diagnostics and maintenance, the check engine light reappeared the next day. When we returned to the service dept, they indicated they received the same diagnostic reading but could only suggest running more diagnostics at additional costs. Seeking a second opinion at a local automotive shop revealed that the battery was corroded and the alternator was faulty--the battery supposedly was addressed by Infiniti and there was no mention of alternator issues in the multi-point inspection. Their lack of accountability and poor service in resolving the original problem is beyond frustrating and disheartening.

My husband had a great experience here. We were on vacation and drove by. We saw some real sweet…read moredeals and had to stop. We were greeted right away. Paul and jaquelyn were both very professional and they had a great selection of diesel trucks. We didn't feel pressured and there were no anxious salesmen walking around begging you to buy. We had a great experience. Great people and trucks!

I've purchased a number of vehicles from Hoffroad Motorsports over time. Paul and Jaquelyn are very…read moreknowledgeable and exceptionally professional. Both were so helpful and careful to guide us along the entire process, going above and beyond to ensure we had a great experience throughout. My trucks were thoroughly inspected, clean and ready for service. As a mechanic myself and towing heavy loads often in remote locations, that's important to me. Paul does an excellent job of keeping his fleet tiptop. I shop them first anytime I have a need. Even when they didn't have exactly what I was looking for in stock, Paul and Jaquelyn went on the hunt. They found the perfect car for my teenage daughter. Something fun and safe special for her. It's a great feeling to have such a trusted and reliable business to source the equipment I need for work and play.

I cannot say enough good things about Rocket City Motors! Dan and his father were amazingly kind…read moreand accommodating while purchasing our car. The financing was hassle free. The car seemed to have no troubles, until the sixth day (a Sunday). We had noticed that the car was having troubles starting and while at a family friends house, the car died and would not turn over. I called the dealership and got a voice mail (they were closed. I had the car towed to my house and was gearing up for a fight. Dan called me back completely apologetic, and offered to reimburse me for the tow to my house. That Monday he located a mechanic close to my home, (we live about 45 minutes away from Athens) and arranged to have it towed and fixed at his expense. The mechanic took longer then promised and Dan called me every day to assure me that he was doing every thing he could. In the end the issue was resolved with no added expense on my behalf. Dan has continued to go above and beyond and I will be buying every car from him from now on.

This is a extremely terrible TERRIBLE company to buy a car from. Today we looked at a 2003…read moreVolkswagen Jetta Wolfsburg edition that we've been in contact with them for about a week, maybe two on. Dan, the owner, was very nice and polite, at first, to talk to, his father was even nicer. All of that politeness coincidentally fell off when we took the vehicle to an actual mechanic. Dan noted that the car has no A/C and that they had parts coming in to fix it (not a big deal for me personally), they also noted that the vehicle had bad tires and they would get new ones the following day or so (which they did). Anyways, the first test drive I noticed the wheel felt like it was going to fall off, the brakes were decent but not good, the car had a faint smell of oil, there was a check engine light, and the transmission felt like it wasn't hooking properly, also a non working sunroof and no A/C but that's alright. We tell them all of these things, and they claimed that tires would fix the wheel wobble issue (it did kind of) and that the sunroof was a lot to fix and the A/C would be fixed soon, the other issues they blew off. Come a few days (today), we went as we were about to buy the car but took it to a personal mechanic because we're not idiots. So, we bring the car to our mechanic Phoenix Motors on HWY 72, and come to find out the vehicle had been in a wreck (you can tell by the difference of color on each lower control arm and spring) as well as a broken axle that is just SPITTING GREASE EVERYWHERE (this would be the reason behind the wheel wobble that never went away). An finally, the car was burning oil and leaking LOADS of oil out of the cars turbo, in-fact, the car was SMOKING after a short drive to Madison from Athens, and finally the brakes are warped on the car. So, we take the car back to Rocket City Motors where we immediately say that we were unhappy and that they had lied to us, and Dan suddenly became hostile stating that we should go back to a dealership that messed us over before and said, "Wow, it's funny how I just drove it today and there were no issues on the car besides a wobble, now suddenly there's all these issues from a drive to Madison." PATHETIC. That was just my mom talking to him as I'm only 18. I didn't wanna be rude or anything, but as I was following my mom out the door, Dan said, "Do we wanna be rude or nice?" and I was kind of confused so I just shrugged and said I don't know what you mean and told him I can tell him all of the issues on the car that we found (he didn't even listen to my mom he just kept being a complete ass) but he did the same exact thing to me and said I DON'T CARE JUST LEAVE AND GET SCREWED OVER AGAIN. This is honestly one of the worst bets of a dealer you could go too. I would go somewhere else if you'd like a proper working vehicle. Very childish.

I've taken my vehicle to Woody Anderson multiple times for oil changes, an engine mount…read morereplacement, an oil pan replacement, and other repairs, and every experience has gone smoothly. I've never had any issues, and the employees have always been kind, professional, and helpful. It's reassuring to have a dealership I can rely on for quality service. I definitely appreciate their consistency and would recommend them to others.

Ever since I have moved here a little over a year ago, I have always taken my ford vehicles to a…read moreFord Quick Lane for regular oil changes. When I moved, I was not to sure where to go for my oil changes and regular maintenance. I have found an AMAZING Ford Quick Lane Service Center. It is located on Hughes Rd, right off of Interstate 72 in Madison, Al. The staff there are Amazing, I personally want to Shout Out to Kasey Allen - Service Writer!!!!! Ever since I started going there, he has ALWAYS gone Above and Beyond with his GREAT Customer Service, he treats me with the Upmost Respect and makes me feel like part of his family!!! He always answers all my questions and is an AWESOME Listener!!!! He explains everything in detail and takes his time to make sure I understand everything!!!! I HIGHLY Recommend this Ford Service Center to Everyone!!!! You will definitely be treated with GREAT Customer Service from Kasey and everyone!!!! Thank you Kasey for always taking care of my vehicle and for being an OUTSTANDING PERSON!!!!

I highly recommend Christina whether you are shopping at Hiley Volkswagen or Hiley Mazda. She spent…read morea lot of time with us. She was personable and very knowledgeable and did not pressure us. It was a good experience and I would not hesistant to have Christina assist me again with purchasing a vehicle.

This dealership has no loyalty for Mazda customers and refuses to help anyone without an…read moreappointment.

This review is mostly for salesperson (Lee Jones). Lynn…read moreLayton Cadillac is a fantastic dealership with excellent customer service with or without the sale. They've serviced my son car that was purchased elsewhere and are top notch. Lee Jones took care of my sons custom build, my son recommended Lee Jones when I began my search for a new vehicle. Lee went above and beyond to track down the specific car I was looking for. I would recommend Lee to anyone looking to purchase a new vehicle.

Very rude sales staff and they do not have the customers best interest in mind. Becareful when…read morepurchasing a car from them and unless you just have to have the car. Please go somewhere else I tried to warn you!!! If and when you have a bad shopping experience you have been truthfully warned

I have purchased two.cars from Bentley Wholesale and they have both served me well. Any issues I…read morehad at the time of purchase were quickly addressed. Alex and Mr. Bentley have always treated me very well.

These folks are so wonderful. Rhonda is a wonderful finance manager, who explains everything to…read moreyou and is willing to work with you and your budget. Gary, the mechanic, and Alex, the sales manager are two of the most honest people I have ever met. I have dealt with alot of used car dealers in the past, so many that I learned how to work on cars to keep from being taken advantaged of, and I have never had any issues with these folks. Alex will tell me as soon as I point out a car if there are issues that I need to be aware of, to the point where he won't sell me the car. The first car I bought from these folks, I drove it off the lot and the transmission started slipping. I drove it back to Gary and he drove it and told Alex 1st gear was getting ready to die. I was immediately given my money back. I found a 2013 Ford Focus there that Alex and Gary gave a green light. Perfect car. I had reason to go shopping for a second car. Went straight there. Found a Toyota Prius. We thought it needed a new master cylender. They worked on it and worked on it. Found out it needed a sensor and they were going to take it back to the auction. Found a Toyota Camry there and again, perfect car. I wouldn't go anywhere else.