I've taken my vehicle to Woody Anderson multiple times for oil changes, an engine mount…read morereplacement, an oil pan replacement, and other repairs, and every experience has gone smoothly. I've never had any issues, and the employees have always been kind, professional, and helpful. It's reassuring to have a dealership I can rely on for quality service. I definitely appreciate their consistency and would recommend them to others.

My son was looking for a vehicle after he had wrecked his previous car. He looked around and found…read moresomething he liked at Woody Anderson in Madison. Josh did a great job throughout what could have been a stressful situation to make it comfortable and relatively easy for him. A few days later I decided to trade in a vehicle for a pre-owned truck. Josh, again worked very hard to get where I needed to be and made the transaction as seamless as possible. Overall, it was a really good experience for both of us and I will not hesitate to return when I am in the market again! Great job by Josh and the entire staff!

I bought a car here 3 weeks ago car now have some electric problems had to spend about 2000 more…read morejust to get it run right I will not buy here again I should have listened to all the reviews on here only got about 5 days of driving out of it now I'm out of 2000 dollar more and it really sad when people do you like that

DO NOT BUY FROM THIS PLACE! They sold us a car that broke down 2 days after we bought it. And is…read morenot repairable. We contacted them and got no where. They would not even answer the phone. Our only recourse is to try to sue them. And we still don't have a car. Absolutely the WORST car experience ever. They need ZERO stars.

I am interested In purchasing a car here. Please contact me via email …read more.. Desiree.cordinatoreer@gmail.com

I purchased a vehicle from here and they were very nice Courtney and Kevin. I had several issues…read morewhen I purchased the vehicle and they got it fixed. Although, Brandy was very rude and nasty and does not like to address situation and very rude not to mention she over talks her customers and she hung up on me!!!! So my advise if you purchase a vehicle from here do not deal with Brandy she is terrible!!!!!!!!!!!!!!!!!!!!!!!

Today, I had a great Experience with Ben and the young lady in the rental area…read more They were so patient and professional with me. I appreciate them! I'll be back tomorrow. Hopefully,the technician can duplicate the issue. We are preparing to travel for Christmas.

EPIC SERVICE FAIL…read more Bought a CERTIFIED USED 2022 Highlander from Bill Penney at the beginning of March. Getting close to 2 months now the entire entertainment screen has been BLANK. All I get is 'part is on order no ETA'. Basically telling me to go away - they'll get around it when they feel like. Good thing I paid a premium for a CERTIFIED vehicle with a 12 month bumper to bumper warranty. Problem is if they don't stand by the warranty its worthless. Already been in twice - 1st time it was 10 hours for them to send me a 10 second video that basically said 'yep it doesn't work'. Ordered part which I had to call them to find out if it arrived since they didn't bother to call me. Set up 2nd appointment for 8:15am. Arrived, they knew what had to be done so I I waited on the car. At 3:30pm - more than 7 hours later I'm getting impatient so I inquired why a 2 hour fix (I looked it up) took so long. They talked to the service department and they HADN'T EVEN OPENED THE VEHICLE UP YET!!!! Why take a 8:15am appointment if you aren't going to get to it until 4pm? Turns out the part wasn't the fix and after 10 hours got sent home and I'm still waiting on yet another part which they can't seem to source. Before the fix I could at least try use the android auto through the car speakers but them attempting to fix it they broke that too. Can't say I'm impressed by how any of this has been handled. Every time I get in the car its aggravates me that can't use the screen to change climate, GPS, or any of the other tons of things this seems to have complete control over.

Took my car in for service on a Wednesday after several idiot lights lit up and threw my tiguan…read moreinto limp mode. I was in town working and had been planning on leaving town by Friday. Max M. was my service advisor and made sure the work was covered under my extended warranty, and helped me out with a loaner car. There was quite a bit of repair work needed, and he was able to get the parts overnighted so I could be back on the road by friday. If you're anywhere remotely near Huntsville, this is a great place for service.

My daughter worked with a salesman and confirmed the car she wanted was available. She told them…read moreshe was three hours away and on her way. When she arrived they said the car wasn't there and tried to upsell her. VERY UNETHICAL! Don't use this dealership

I highly recommend Christina whether you are shopping at Hiley Volkswagen or Hiley Mazda. She spent…read morea lot of time with us. She was personable and very knowledgeable and did not pressure us. It was a good experience and I would not hesistant to have Christina assist me again with purchasing a vehicle.

This dealership has no loyalty for Mazda customers and refuses to help anyone without an…read moreappointment.

Ask. For. Ted. Ted…read morewas kind, professional, helpful, and worked H A R D to quickly get me answers to questions I needed to make an informed decision. He was texting me back answers nearly immediately. Speaking to him Saturday evening, I knew I wanted to be at the dealership first thing Monday to buy that car. I wanted a Honda Fit, and that was an excellent Honda Fit where every question I had, he either knew or found quickly. I show up Monday, he was again kind, professional, and friendly. I had some service related questions he gave me time to talk to them, never felt rushed. That Monday we got everything we could do finished. There was some things I needed to sort out on my end that took until the next Saturday morning to trade in my car and buy a new one. Saturday I show up with my cheque book ready to pay. He was ready to help with a smile. He helped me move my possessions to the new car, double checked to make sure I didn't forget anything, and answered a few last minute questions (setting up CarPlay, some of the settings on the dashboard, and ensuring I was able to transfer my satellite radio subscription to my car, I knew I could but was unsure about the process). They even detailed it for free, it was already pretty clean to start with. However, free is a good price, to be honest their complementary detailing was better than detailing services that I've paid hundreds of dollars for. My previous car buying experience in 2017 in Virginia (different dealership chain and different brand) I GOT RIPPED OFF HARD. So I bought my father who has lots of experience with buying new and used cars. My father was with me the whole process and told me, I got a good deal on a good car. I trust him more than anyone, so I drove off the lot Saturday happy and confident. Also Steve the financial guy who did the paperwork was a top notch professional. Finance is where I was ripped off last time, he was patient with me as I read everything. He did offer an extended warranty however when I said no all he said was "okay, sign here saying you are declining coverage." Zero pressure. Also he answered all the questions I had about making sure I get my car registered and titled properly as Alabama does things differently than Ohio or Virginia. Basically, he helped answer questions that weren't even his job. He just answered them out of kindness.

Made an Appointment to see a car. That car was sold. The salesman did not text or call me to say…read moreit's sold but we also have similar and etc. I felt unwanted, like I wasn't good enough and he seemed to think I was ignorant. I won't ever go back there and I plan on telling everyone I work with and my family how this went. My money spends other places and it won't be there!