This is a nice clean property with good service. They offer complementary coffee and tea throughout…read morethe day, and there is a restaurant on site. There is also a shuttle to/from the casino that starts at 5 PM. I rated it a three because the room accommodations were very dated. The bathroom was oddly designed and the shower was barely large enough for one person. For the rate of the room, I would've expected better accommodations. However, the design of the lobby was very nice!

The room was clean but I thought the bathroom would at least have a full size shower. They ran out…read moreof tea and coffee during breakfast and only had one server for the whole dining room. To me, it looks like a nicer place on the website. Not bad though for the price.

Great inn, we love all the rooms we have stayed in Keep…read morecoming back, always something to do between mystic and Watch Hill. Fall is my fave

Can I give a six star review?…read more We've stayed at expensive hotels this year in Philadelphia and Chicago and this experience is head and shoulders over those. Huge room, comfortable, quiet and cozy. 6 star The quiet, do we even have anyone in the Inn or the town? The insulation is top notch. The dark The ultra sleeping experience. I guarantee the owner slept in this room at least one night to get feel for the room and make those little touches. How many hotels do you go to where the shades don't keep out the light or that the various clocks and smoke alarms and power strips and wall outlets all have bright led lights on them? How many times have I draped a sock over something. Not here, even the clock has a bright, dim and off option. I love a blacked out room and very very rarely get one. The shower - powerful and hot and oversized. Wow. Massive bathtub with jacuzzi option, wow. A well hidden TV, a really nice touch. We don't want it dominating the room. Bed, I've returned 3 mattresses after purchasing them at my house so I am picky and this bed is elite. Huge comfy chairs, comfy robes, this room has it all and the a/c is powerful. Resort 6stars Wine and cheese and fruit and cracker happy hour, bring $5 to tip Susan, she is a cheerful conversatalist. Breakfast is massive, don't plan to go anywhere else for brunch or breakfast. Highly recommend it and the seating areas are many, inside and out. Staff - great recommendations and Beatrice drew upon her knowledge of growing up in the town. Plus they had a ready list of 5 places to eat to walk to, so nice. The town,what a find, a classic NE town, they filmed mystic pizza here. So quiet and so much to do! Good amount of folks walking around, plenty of sites to see. Love it here.

Hilltop gets one point for cost, best price during the summer in the area. And they get one point…read morefor location. Perfect midpoint on rte 2 between Westerly beaches and Foxwoods. And a free shuttle to/from Foxwoods Now the reasons why there are no more points: - the rooms: thin walls and ceiling, strange noises during the night (maybe a nearby compressor), a bed in a metal frame that made pinging noises when you moved while sleeping. And the worst- the smell! Some kind of musty smell, maybe a cover up for old cigarette smell. The smell was so bad we brought air fresheners which didn't help. The smell permeated everything we brought into the room- clothes, luggage, bags. I had to wash, clean, aerate everything when I got home. - and the advertised "deluxe continental breakfast" did not exist. The breads were stale, no yogurt and the y hot food was make your own waffles. Other than some cereal, that was it. Definitely not deluxe

Hotel booked through third party for Hilltop Inn and Suites. We checked in, went to the room it…read moresmelled a little off but we left for the evening. We came back and the smell was awful. It trigger my asthma and I went down to the front desk saying that I couldn't stay in the room and requested a refund. The person working the desk said I could get a refund and we left and went to another hotel. Refund was not processed. Contacted Expedia, they went back and forth and was told I didn't qualify. I contacted the Hilltop and no supervisor will call me back. I have sent countless emails. No response. Called no one will call me back. The room smelled horrible. I've been a nurse for several years and honestly seems like a health hazard. I'm wondering if it could be mold. I am sensitive to smell but the more I thought about it the more I wonder if maybe everyone cannot smell it which means they aren't aware of the danger. I let the health department know as well.

Average stay. For $300/night, I was not impressed. Everything was clean so I'll give them that. We…read morestayed in a king bed whirlpool room. The bed was on the firmer side and the pillows were terrible, super flat! The TV was sooo small (32 in)! The room had a fridge which froze everything we put inside. The whirlpool jets were weak and the tub took about 30 min to fill. I was disappointed that they didn't honor my Hilton gold membership because I booked through a third party. If you're going to Foxwoods it's super convenient, 5 min away. The restaurant in the lobby had a breakfast buffet for $16.95/person. Not sure if I'd stay again; pricey for what you got!

This is nice for the convenience being near Foxwoods, we paid ~$430 for one night 2 bed on New…read moreYears Eve. The Room was much bigger than I expected. But that's really all I can say. For a Hilton Hotel, I was pretty disappointed the colors, rug, and the furniture remind me of my grandmothers house/guest room. It doesn't really give me the upscale premium room I'd expect for a Hilton. Here's some things I noticed, - Grout around the edges of the tub is brown/black/green not white and is wet and the corners are slimy!! -The bed is slightly uncomfortable it feels like a cheap piece of foam - The TV is 32" 720p TV, sitting on a dresser that makes it look ridiculous, this TV is easily 8-10 years old if not more. I'm not expecting much for a hotel TV but I can't believe how poor quality it is. Overall 3/5 underperforming Hilton Hotel, only stay for purely Foxwoods convenience.

Very nice people. Love the jetted bathtub also very close to Foxwood and they have a shuttle on…read morethe weekends, which is actually a stretch Limo it will take you there and pick you up when you're done very convenient.

the pictures on their website didn't look anything like the actual room did. the tile floor was…read moredirty and the ceiling tile was falling out of ceiling. then when we went to give the key back after seeing the room they refused to give us our money back. they charged me over 300 dollars for the room and kept my money I wouldn't even think about staying in the room

I can't say enough amazing things about this place. The location, the staff, the food, it is all…read moresuperb!!! We go twice a year, for my birthday and New Years Eve. They have a salad called the OHBH, I could have it for breakfast lunch and dinner everyday!! It is amazing!! The lobster parceled with truffle sauce, to die for. New Years Eve is an experience, each year a different theme. Everyone is dressed to the nines, the champagne is flowing, music to dance to upstairs and downstairs and fireworks to ring in the new year. Yes it is pricey!!! But you get what you pay for and at the Ocean House it is all top shelf. Splurge and go, you won't regret it. You will make it a special occasion place for sure!! Can't wait to go back. Even if it's just to sit on the deck to have a Hugo Spritz and look out at the ocean or to get a glance at T Swift's house. Sorry no food pics, too busy enjoying it. Maybe in my next review

Why did they ruin the best brunch in RI? Oh my heart was broken today. Going to the jazz brunch has…read morebeen my favorite Sunday activity since moving to RI in 2022. We arrived 15 minutes before our brunch reservation and were told that they are clearing some tables and would let us know when the table was ready. When we checked back with the hostess 30 minutes later, she was so dismissive and basically said to wait or we can leave.. then we finally were led to a table next to a bucket catching water from the leaky roof and saw that the once amazing and decadent brunch was now a buffet of room temperature food.. we were do disappointed we had to throw in the towel and leave.

Very convenient location close to everything and about 15 min drive to Foxwoods Casino!…read moreWe only stayed here for about 2 days but had a very pleasant stay and would definitely come back here again! Our room was the deluxe suite with king bed which was just a few dollars more than the standard room but definitely worth it. The room was very very spacious, neat and most importantly very clean! The bathroom unlike other hotels had bunch of different size towels and small toiletries for the shower. Lot of bathroom counter space which is a must especially if there's 2 or more people staying in the room Our checkin was very pleasant and quick. In the lobby there's an ATM machine but was out of service and a small snack bar with prices clearly marked on each item. Their breakfast is ok could be a little better. It's not like a traditional continental breakfast, no eggs or any type of meats. You only get to make your own waffles and there some bagels, cereal, yogurts, fresh fruit, juice and coffee. Not that bad overall.

Rooms were clean. In fact, the whole hotel was clean. Lots of staff on hand and all attentive. The…read morerooms were clean. Refrigerator worked. Plenty of towels. Staff was friendly and the breakfast was fine. Wish they had more condiments for the shower.

Perfectly acceptable hotel. Located around the corner from Mystic village and the aquarium, this…read moreis fine if you're coming with a family. Technically can walk to the aquarium and village, however you're really better off by car. Traffic around here and pedestrian walk signs are not forgiving, and there is plenty of parking. Rooms are decently sized and it doesn't cost much to upgrade. Kind of unremarkable otherwise however for this kind of stay that's what you want. Would come again.

Very nice clean Hotel for over night stay . We felt safe and did not worry , room was nice and…read moreclean . We can not complain about anything except the quality of breakfast . All and all we would recommend this Hotel

I am so excited about this gem of a bed and breakfast. The house itself is absolutely beautiful…read more Approaching the house is a well appointed garden and steps up to a wrap around porch with a lovely gazebo that would be perfect for relaxing with a drink and listening to the birds in warm weather. From the porch, you also get a peek at the Mystic River and the Mystic Seaport. (I could see the Mayflower which was on a lift at the seaport for repairs-absolutely charming.) When you walk through the front door, you are greeted by artwork, books, and a parlor off to the right. There is a baby grand piano, tuned and ready to be played in the parlor. I just loved all the hand painted details by a local artist. It is a cozy, happy room. Walk straight through the front foyer and you enter the dining room which has coffee, teas, and water available 24/7. There was a plate of cookies on the table that were home made and out of this worldA scrabble game was set and ready to go. A well rounded breakfast menu was posted and you can order whatever you like, all home made including the granola. I am gluten free and Josephine was so accommodating. I even discovered a new GF bread that I thought was better than most I have tried. Josephine has a talent in the kitchen to say the least. Everything was delicious. There is a lot of local information on where to go and what to do. OK- now, the Mermaid Room This is not a large room but it has everything you need (including a little fridge) and the hand painted walls are an absolute study. To think one young lady produced all that art, a talent to be admired. There are 3 more rooms upstairs but I wanted to be on the main floor. I found the location perfect. It is not on the main drag so it isn't noisy but just walk a couple of blocks and you are right in the middle of downtown Mystic with all the glorious restaurants, cute shops, and a drawbridge over the Mystic River. 100% charm. See how many mermaids you can count‍. I will definitely go back. I would like to go on a river cruise next time. I am recommending the Mermaid Inn to all my friends and family.

Just had the loveliest stay at the Mermaid Inn! The inn itself is a beautifully maintained &…read moregorgeously decorated Victorian house. The amenities are top notch, still with a touch of sweet whimsy. The modern, granite bath/shower, in the Blue Room, was complimented by a beautiful mermaid mural. The mantle was decorated with a charming mermaid fresco. The soft shades of blue made for a serene environment & I slept like a baby on the comfy white, wrought-iron bed. Breakfast was delicious! Challah bread French toast with a medly of berries one day, a delicious lobster quiche on another. The Inn is Victorian, the theme is all things mermaid but, the heart of it all is the proprietor & hostess, Ms. Josephine! She could not have been more welcoming & accommodating. Thank you, Josephine, for a restful & rejuvenating stay at your lovely Mermaid Inn!

Second time at the Whaler's Inn. The Hoxie House really does have nicer rooms than the Main Inn…read more Our room has a comfortable king bed and a full bath and shower. It also has a gas fireplace and central air. It's spacious and has a nice river view. It's quiet at night. And, of course, there's the Shipwright''s Daughter restaurant downstairs. Like the Main Inn, the Hoxie House has no elevator. This time our stay is quite nice.

I stayed at the whalers inn last month and it was a horrible experience for me. some of the staff…read morewas rude and there was dried blood on the sheets and little spots of blood in the bathroom on the left side of the toilet. I will not be returning to this property.