Great snacks and delicious coffee drinks and good service always. Great location in Carrs read more

Starbucks - Yummy Iced Cinnamon Dolce - Coffee & Tea Near Me - Wasilla, Alaska

Horrible. No customer service I would not recommend. Starbucks more customer service training wasilla Alaska. Thank you

I am done with the store and giving them second chance after a second chance. The guy was completely rude to me today when taking my order and then they still got my order wrong again.! For a beverage they cost over $10. You would expect better quality service.. I have reported these guys to corporate multiple times this place is just trash. Do yourself a favor and just go to Fred Meyer's.. read more

In full disclosure, I only stopped here initially because I needed a clean restroom, but it turned out to be one of the nicer Starbucks I had been in. The interior was well designed. Very modern. There are about 3 other Starbuck's in this same shopping plaza: one in Fred Meyer, one in Target and one in Carr's, but this one is a stand-alone store. A cool Alaska "Been There Series" mug caught my eye, which I bought for $13 and added a quality double espresso for a quick jolt before hitting the road again. I wouldn't normally just chill at a Starbuck's, but I would at this one. read more

Ordered a venti Caramel Ribbon Frappe. No flavor what so ever. A waste of money on this purchase. Will just continue to support small businesses. read more

I want to say that my experience here was amazing, but I mainly came because no other coffee shops were open on a Sunday morning in Wasilla. They also have Perfect protein bars which are tasty! I ordered three shots of decaf espresso. I'm always amazed at how much smaller the espresso shots are at Starbucks when compared to the coffee huts I've started to frequent. And the price is sooo different. Starbucks still charges me an outlandish price for my tiny splash of vanilla sweet cream. I used to respect Starbucks, but I'm much more impressed with the customer service, flavors, and espresso at just about every where else. Also, this store is cold. I sat as far away from the door as I could find, but there were still drafts. I want me a toasty warm coffee shop where I can do my grading. They do have a tiny kids corner at this place. That's neat! read more

Starbucks - Starbucks Kid's Corners. Not much here, but better than nothing I suppose. - Coffee & Tea Near Me - Wasilla, Alaska

Spacious for a Starbucks with a cement floor and two small bathrooms. Coffee is fantastic- black elixir of life - order it, sip it, love it, worship it - fuel for living. The staff at this place are fast and friendly and spelled our names correct read more

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Starbucks get too much hate in this town even though they set the standard for what a high-end coffee shop is. KBC serves better lattes imo but Starbucks hits a home run in everything else they do, esp their cold brews! read more

This is the 4th time I have received a drink that is not full. The 3rd time I called and informed them and this time I am posting here. I have tried it with and without whip and it is still the same. I do not know why I am not getting a full cup. It is very frustrating as it has happened to all 3 sizes now. I will be taking my business to local shops from now on. read more

Starbucks - Tall mocha that has not had a sip out of it yet! - Coffee & Tea Near Me - Wasilla, Alaska

OK, I love Starbucks for many reasons, I only go here to get my green tea or a quad shot mocha because there are cheaper options and I'm spending money for somebody family locally not corporate food. But like I said, there's lots a reason sometimes you just can't find anywhere else to go and there's consistency but when I get a mocha and 20% of it is not even in the cup at the top and it cost me about six dollars it pisses me off. And I swear to God I did not take one drink of this! read more

Starbucks - Coffee & Tea Near Me - Wasilla, Alaska

Drinks were great but I ordered a last minute breakfast sandwich and paid. They told me to wait for it in the parking lot and 25 min later when asked about the sandwich it was totally denied that we ever ordered one It's only a few dollars but still. read more

I would love to personally shout out Tyler for his amazing customer service and southern hospitality. His generosity and kindness made me feel very welcomed at The Starbucks. I can't wait for my next Starbucks craving cause I know where I'll go!! read more

Since this is the only stand alone location in the valley I guess I couldn't have expected expedient and quality service. I am used to the Seattle Metro area Starbucks' that are quick and courteous. Unfortunately that is everything this location is NOT. They take forever in the drive-thru and the staff is anything but courteous. I went in the other evening around 5pm for a meeting and it took the staff a good 10 minutes to acknowledge that I was standing there. They were too busy chatting with their friend asking about someone's relationship than to acknowledge a paying customer. Once it was my time to order I was given the wrong drink at first and then had to wait even longer for a replacement of the correct beverage to be made. I cannot say I will request to come back here. I prefer Mocha Moose over this Starbucks any day of the week. read more

This morning's Starbucks experience was the best ever! I ordered a Praline Chestnut Latté and a croissant (oh yeah, and 2 small pup cups for the doggies in my car) and both were absolutely delicious. The staff went above and beyond to provide excellent service and the atmosphere was friendly and festive. A great place to go relax and read the morning paper while warming with a specialty coffee. Highly recommend! Added bonus, Starbucks uses arabica beans. read more

Starbuuuuucks!! Glad to finally have a stand alone SB in the Valley. Fantastic service. Have done drive through several times. Ventured inside today. Great natural light. Mellow atmosphere. Super friendly staff. Grab a coffee and sit a while. read more

Starbucks - Great location with nice sunny bright natural light! - Coffee & Tea Near Me - Wasilla, Alaska

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I worked at Starbucks and I have to say I'm disappointed with the store managers customer service. I like a couple of the baristas and a couple of their shift supervisors, but the rest of the staff is disappointing. I know my drink is a complicated one, that of a prior Starbucks partner, but it doesn't need a side of eye rolls to go with it. I know exactly how I like my coffee and I give the exact measurements, not because I don't think you know what you're doing, but because my drink tastes good. read more

Starbucks - Mmmm syrup - Coffee & Tea Near Me - Wasilla, Alaska

They felt I waited too long for my coffee and gave it to me for free. I'm impressed. I am a Starbucks GOLD card member. I will be staying with Starbucks! read more

Poor service will drive to Carr's in Wasilla or Palmer for my Starbuck's coffee in the future. The time from ordering and getting my coffee was unacceptable. It was not that busy except for the drive up window. So I wait while several cars were served and people picking up phone orders. I guess walk in customers rate last If they would have told me I would have to wait 14 minutes or longer I would not have ordered. Poorest service I have ever had at Starbuck's. The manager was present and doing interviews. Do not worry about correcting the poor service I will not be back. read more

This Starbucks location always makes my drink orders correct. They also give my dog a "puppy pop" when we go through the drive through-he loves it! read more

Usually, I love this place. They always make my coffees just right. The only reason I'm writing this review is because there is one woman who always has an attitude when my husband and I come through. I've called several times about her, they always tell me they'll talk to her, but the next time I see her, nothing has changed. So I'm hoping that they'll see this review and do something about her attitude. My husband and I are paying customers and I don't like feeling like I'm wasting someone's time just by ordering a coffee. I never catch her name because she always speaks so fast and then leaves the window before I can say a single word. She has red hair, glasses and a tattoo on her right wrist. This morning, my husband forgot his wallet. He realized this after we had ordered. So when we got to the window, he told her nicely that he forgot his wallet. She literally almost threw the coffee at my husband's face and said in a very bitchy tone "Just take it!! HAVE A NICE DAY!" and then slammed the window before my husband could even say that we were going to come back and pay for it or even say thank you. I honestly want to go back and throw the damn thing in her face. This isn't even the first time she's ever done this. Her and my mother got into an argument because my mom ordered a 20oz coffee and she gave her a 12oz coffee but charged her for a 20oz. This woman insisted that she was right, but of course my mother won the battle. She threw a free coffee coupon into our car and closed the window. Every time she is working and we go through, she never seems to have a good attitude and she makes me feel BAD for buying a coffee. Something needs to happen here. She obviously doesn't have what it takes to work customer service. read more

The staff is the best. EVERY SINGLE EMPLOYEE! I'm a manager at AT&T and am CRAZY about having a positive and upbeat attitude with our customers and they exhibit the same traits. I'd love more people like them to come work for me!!! Great people!!!!! I don't like going anywhere else. 5 stars!!!! read more

Incredible customer service here! I even ordered off the "secret" menu and they made it for me perfectly. They really got it going on at this location. I'm a big supporter of the small private coffee shops which makes me sad to say that this place is just kicking butt! read more

My favorite place to have a sit down with my white chocolate mocha and cheese Danish. They are also kid friendly!! I feel their service is good and about average pace on getting orders done. They have only once messed up my order since they opened up. I also love my Carmel ribbon crunch with extra extra Carmel crunch topping! Yumm! They would get the 5 th star if their location was better. They are in the worst possible spot for getting on the parks hwy, and coffee shops must have an easy route in and out. Most people want to get in and get out. read more