Wow! I felt bad for the ONE guy working doing everything. Not sure where the other employees were. However, he did work as fast as he could while juggling all the tasks and made the drink perfectly. Maybe just bad timing when short staff?? Five stars for the one barista though! read more

I have been two different ones . Very unfriendly now I re8 what I stopped going. Took ten minutes to get a coffee. read more

I love Starbucks Gouda and bacon egg bites, their mozzarella and tomato pesto sandwich as well as their ham and cheese croissant sandwich. Every fall I look for to the pumpkin coffees and pancakes from OHOp. My drinks recently have been so bad I can't support anymore. Disappointing. read more

it was 90% ice. I drink three sips and it was already gone horrible at least 50 55,000 ice cubes. It disappeared in five seconds. It was horrible. Service was good though service is all right read more

I absolutely love love this Starbucks I come in a few times a week and order the venti honey citrus mint tea and they make it perfect every time. I sometimes get the Turkey bacon sandwich and chocolate chip cookie warmed but I didn't get that today but when I do it's delicious. The service is always great and the team is very friendly, knowledgeable and understanding. They keep this Starbucks looking clean and well organized. I recommend them to whoever is in the area and wants to stop by :) read more

Starbucks - My Tea in the cup - Coffee & Tea Near Me - Riverview, Michigan

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This is always a busy location but the girls here are fantastic and very fast and accurate read more

Starbucks - a coffee shop counter with wood paneling - Coffee & Tea Near Me - Riverview, Michigan

I go to this location often, i never have issues with the early morning crew.. there is this one girl named trinity there who is SO incredibly rude every time. i will not be returning to this location. Terrible customer service. read more

Terrible customer service every time I come here. Today was exceptionally bad. My wife used the mobile app to make an order and wanted to use the BOGO offer for the pink drinks. It stated on the app that the pink drinks were unavailable. We ordered a couple drinks and a couple bacon wraps. We get to the speaker and they say they are not sold out of pink drinks, weird? We order the pink drinks separately, get to the window, go to pay, and the employee did not even care to use the stars toward the order or apply the BOGO offer and then after she took payment, we mentioned it and she said it is too late because she already took payment. She is lazy, because all they have to do is refund the order and re process it properly but, I get scammed out of money. Then they say they do not have the stuff to make two bacon wraps, after I have already paid. So now I was forced to order something else. In conclusion, I received my items, the wrap was made extremely poorly, it was crunchy, overcooked, messy and all around unenjoyable. I will never come to this specific location again and I do not recommend it to anybody else. read more

Waited over an hour for 1 latte and was met with unbelievable rudeness by one of the baristas when I asked if she would be able to tell me where my drink was in line. Other customers saw the exchange and were flabbergasted. This particular employee is never welcoming or friendly when I visit the establishment Placed my order at 10:14 AM, had an estimated time of 10:26 AM...was handed my drink at 11:14 AM. For ONE drink this is a bit ridiculous. It wouldn't have been that big of an issue had the employee not been rude on top of everything else. She needs to be let go. read more

Luke warm nasty coffee , dirty table. Some dude with a tank top kept his arms up , ugh. Way over rated. Won't be back.

I had been gifted a Starbucks gift card earlier this month and decided to stop at this location on my way home. I asked the barista if she could check what type of sugar is listed in the nutritional value on a breakfast item because the app is not specific & I am on a strict diet because of recent unexpected health concerns that have came up. I used to be a barista some years ago. I know there are books that list informative information about the products they sell. I understand it is tedious to check something like that and you may need to ask for someone to cover or ask someone for help but I bet I was the only customer that day who asked that specific question and it would have only taken her a few more moments of her time while she was at work to do work. Instead she gave me an excuse, she would been better off asking for a supervisors help. Like I said with serious unexpected health concerns and as a former employer who has worked many customer service jobs, it is the employees duty to fulfill their job which entails doing everything they can to help a customer with their concern of course within reason and capability. I will make sure that it's noted I don't want any Starbucks gift cards for now on or to trade them with other ppl. What a shame, I probably won't even do business with Starbucks after I'm allowed to have added sugars again because of this. read more

Best Starbucks Downriver! The staff is so efficient and friendly, a few of the employees know my dogs names by heart and make the experience so personable even through the drive thru. The inside is always so clean as well. read more

Our favorite Starbucks! We now drive out of our way to go to this one. Staff is great, drinks are always correct and their drive thru is very fast. 10/10. Glad this location exists read more

I went with my boyfriend and his niece today and ordered an iced matcha brown sugar and otamilk three cake pops and a cookie crumble crème frap, all of our orders were messed up. an employee named Megan put lavender foam on my matcha, watered down my boyfriends frap, and gave us the wrong cake pops, not only did everything taste disgusting she was extremely rude to all of us and impatient which made us feel unwelcome and like we weren't wanted. she also was extremely snotty. safe to say we will never come back here again bacause of Megan. read more

Purchased two large drinking cups for Christmas presents, two sandwiches and a Frappuccino. When I got the sandwiches I asked if I could have a bag for my purchases. I was told, "just a minute." When I got my Frappuccino I asked the same girl if I could have a bag to which she replied, "just a minute." she immediately reconsidered and said I would have to go ask the girl at the cash register for a bag. Which means I would have to go back and stand in line. Are you kidding me? The bag was right behind her and she couldn't give it to me. this Starbucks has absolutely lost a customer read more

Talking to customers isn't important apparently. I walked into an empty store and five people are working. Not one person said good morning. I stood at the register and waited. If I am paying $5 for coffee I feel like the service experience should be outstanding. read more

We got the Caramel Frappuccino ULTRA. Very good. So glad they built a starbucks near us and it's a great location. read more

Starbucks - caramel frappuccino ultra - Coffee & Tea Near Me - Riverview, Michigan

i am so very upset right now. they said they were open online at about 6:00 so im there at 6:10 and theres no workers in the damn building i am severely dissapointted in the punctuality of their workers and their way of not opening on time my daughter had a cheer competition do not come here for any early mornings they will severly dissapoint multipule times i wish i could say this is a first for my family but it is not. read more

always closed during peak business hours, when they are open line moves extremely slow compared to other Starbucks in the area. Also messes u p my order refuse regularly read more

Horrible experience! I ordered my drink online and pulled up and called the number and was told to wait for my drink to come out. 15 minutes pass and I see other people getting their order. At this point I know my drink has been sitting on the counter for some time so I called to have my order canceled and was told I needed to come Into the drive through line to get a refund. I have now been waiting in the long drive through line which what I was trying to avoid. It has been 25 minutes I have been here at Starbucks just to get my refund. read more

Great customer service, food and drinks! Try a grande red eye with 1/2 & 1/2, and a warm butter croissant!!

This is absolutely my favorite Starbucks! I always mobile order and every time I get there they are just finishing up my food/drink. I order a pretty complicated iced tea and they nail it every time! I went there this morning and noticed the barista making my tea so I thought I would watch. She carefully blended the honey with warm water so it melted before she put the ice in. Seems logical but this is the only location that has ever done that. Usually I grab my drink and notice all of the honey stuck to the bottom. Not here! The dining area is always clean and the barista's have smiles on their faces. It's a good place to go first thing in the morning to start your day because you know you will start off on the right foot. Bravo, Starbucks! read more

I ordered 3 venti iced white mocha with cold foam and caramel drizzle and all three of them taste like they dumped a whole bag a sugar Into it with just one single drop of coffee to each. They taste terrible. read more

Good customer service; however, moves very slow. I wait at least 10-15 in the drive through every morning.

I just came from the drive through a few minutes ago, with a terrible experience. As a partner who works for Starbucks, I don't want to place blame on the full team but after the experience I just had I'm not sure I'll return because of a certain barista. My brother has crohn's disease and dairy can cause extreme health issues for him. I ordered him a vanilla bean Frappuccino with matcha powder, and happened to forget to say with Soy milk and no whipped cream. I got to the window and asked nicely if they could quickly fix it, and immediately was met with attitude and rudeness. I was told they cannot change things at the window and I informed the barista of my brothers severe allergy. She consistently cut me off and told me she can't change it. I kindly informed her I'm a partner, and that it's possible. The barista slammed the window on me, and gave me the "remake". I'm pretty sure they just scooped the whip off and gave me the same drink. My brother took a few sips and already is having stomach problems since we've gotten home. If you have any allergies or issues, I'm not sure i'd recommend going to this location. As a partner i'm extremely disappointed. read more

Awesome! Good people, great coffee . I'm able to sit there and work in the morning, and they seem to have great camaraderie. They treat all the customers well. It's always clean. And great music. You should try it read more

Never thought I would see a Starbucks close to me. I recall when the closest one was 40 miles away in Ann Arbor, but that was in the 90s. I am happy to report this location is as good as the first one I visited. In fact this one is cleaner than some locations. The coffee was fresh and hot. The pastries were fresh and tasty. Lots of seating but not many people for a Saturday night. I do hope Downriver supports this place. I appreciate that they opened here. read more

Great Starbucks location with great coffee and good service. They, like other Starbucks location, make their coffee like art. It gives you confidence and makes you feel good. read more

On the first visit to this location ordered tall Caramel Macchiato with 7 pumps of vanilla and tall extra Caramel . And Caramel Macchiato with extra caramel; both were a bit watery. Decided to give location another try; this experience was a bit better. But, this location still seems to lag behind in comparison to other locations (Woodhaven/Allen rd. And Taylor/Eureka rd.). When enter and approaching the counter as I stood there waiting to be serviced; I was not greeted ( although there was four employees at the front counter and no other customers waiting inside to be served). Once the initial cashier did approach counter to help; she asked," how can I help you". I said," good morning" to which there was no reply. Placed order for two tall Caramel Macchiato's; one with 7 pumps of vanilla and extra caramel. The second with extra caramel; as she rang up the order; I added one tall black coffee. At which time the cashier turned around, poured the black coffee , turned back towards me and dropped the coffee (with out stopper) on counter like it was an inconvenience to her‍. Paid for order and proceeded to order pick up counter. At which time the cashier had made her way to that side to place something on counter. I asked if there was any stoppers; without a word, she grabbed 3 and handed them to me and walked away. Now, the ladies on the order end were as most Starbucks employees usually are.... friendly and courteous. Maybe the cashier working the front counter ( who's name I do not recall/ 5'2; curly dark hair) was overwhelmed with absolutely nothing. Because, I was the only customer at the counter . It is a toss up as to if I will give this location a third try. read more

Starbucks - Carmel Macchiato - Coffee & Tea Near Me - Riverview, Michigan

Lovely staff, high quality drinks. Never had a problem with anything here. Always greeted, order always correct and even when slammed the staff get my drink out fast. Best starbucks around read more

First time at this location and will never return poor customer service 2 ladys standing around at register and one making drinks and the 4th was at drive thru window totally ignored me need i mention i was the only one in line waiting got the impression I was not welcomed here And yes I AM AFRICAN AMERICAN baddd customer service here and once I ordered my drink the lady through the drink on the countertop away from me and I wasnt sure if it was my drink or not I wasnt sure if it was to one of the patrons in building or what never even called my name let alone said a word to me !!!! read more

THIS STORE IS A JOKE! Shut it down maybe? Get other people? I can't remember one single time I got my drink right and YES they will give you an attitude when you ask for a remake. read more