During my visit, I encountered Chelsea, who is currently managing the team. While I understand that everyone has their off days, I was taken aback by her demeanor and the way she handled a mistake that occurred during my order. Instead of addressing the issue with professionalism and courtesy, I found her response to be quite rude and inconsiderate. It's important for managers to foster a positive environment, especially in the fast-paced world of fast food. Unfortunately, my experience left a lot to be desired. Not only were my breakfast sandwiches burned, but the drinks were also not prepared correctly. This reflects not just on the team but also on the leadership that guides them. I truly hope that Chelsea takes the opportunity to learn from this experience and continues to grow in her role. Management in a fast food setting requires a unique set of skills, and I believe constructive feedback can help her refine her approach. I appreciate your attention to this matter and hope that it can lead to improved service for all customers in the future. Thank you for your time! read more

I order a standard menu drink, nothing fancy or complicated and it is never made correctly. An ingredient will be left out, or you can tell it's not a full shot of espresso or too much milk. I've gone back and had them remake the order several times because I feel that it's wrong to pay that much for a coffee and not get it right. I've even spoken to the manager about it and they've been very apologetic but still consistently don't get it right. Even though it's the closer Starbucks to me, I've started going to the Starbucks at Target for this reason. I'm curious to know if others are having the same experience that I am. read more

I was at Starbucks today and this sweet girl named Skyla greeted me with a smile she made my drink perfect. I have not gone to this one in abt a year because the service was horrible and my drinks were never made correctly. But the past two times I have went I had the same worker/server and will continue to use this one if this service remains great. Win win. I don't gotta drive extra just for my Starbucks. read more

this is the slowest Starbucks ever and they always look angry at you when you order. Would probably be better to go 10 min out of my way to another location than wait here. read more

Came to this Starbucks for a good breakfast and some coffee. Received the coffee without any milk after I ordered milk. WTF

I ordered a mobile order around 11:36, My estimated pickup time was 11:42. I had to wait until 11:56 to get my drink. I have places to be, this is ridiculous. If you are understaffed then let your customers know to order 25 minutes ahead instead of 5-10. read more

Slowest service ever. Seriously, your never in and out. Every time I go there I wait over 20 minutes for my drinks, when people after me get them first. They have no system and just make whatever they feel like. Not to mention, my drinks are usually wrong. read more

Never really was a huge fan of Starbucks but my sister got me on to their coffee. Plus I like the fact that they recognize Veterans and give you a discount when you show up in uniform or show your Military ID. The staff that I had encountered at this location were very helpful and friendly and really know their coffee. I needed some help deciding on what to order and was a bit confused about the difference between the sizes and the types since I'm not a huge coffee drinker- and the employee helping me was patient with me and assisted me with a smile on their face- which you don't really get at other places. The coffee I now get is the blonde one and I like it iced/ since I'm not a big coffee drinker it's the one that seems to have the least amount of caffeine and won't give me the shakes. I also enjoy the cakes and muffins and cake pops they serve. read more

Here I am in between client visits on this road trip with some time to kill in Quakertown, PA. Even though this is kind of a rural area, there seems to be a good amount of strip malls, Dairy Queens, Home Depots, and Applebee's around here. Shoot me now. Please. But I did happen to stumble upon the only Starbucks I have seen driving around down here today. So different than in NYC where there seems to be one on every corner. This location is so quiet, mostly empty, and everyone is speaking in low whispers. Kind of "Children Of The Corn" strange out here. Can't complain though as bathroom was put to use, iced coffee tastes good, and I have a large table to myself. Free WIFI is always a Winning plus! read more

Starbucks - Coffee & Tea Near Me - Quakertown, Pennsylvania

i was told they have organic coffee if you ask. they will open a bag to do a pour over! simply asking pretty cool. why 4 stars, i guess because i'd like their price to be a little lower. I certainly don't go every week.but it's nice to have at times read more

Starbucks of Quakertown, your barista Tori deserves a hell of a raise. She has been the most pleasant retail worker I have experienced in YEARS. She was so happy and friendly and knowledgeable about the service and you don't see workers like her anymore. I will be coming back again because of her! read more

HA! Never thought one day that a person would cut in front of me and seven other cars in the drive thru after I waited patiently for my turn for thirty minutes. Great job crew and dealing with an everyday Karen! Starbucks employees were so nice to me and were sorry for the inconvenience with the person, that they left "Have a great day! : )" written on my bag that my sandwich was wrapped in. I am for sure coming back to these lovely people! read more

This is the SLOWEST DRIVE THROUGH I HAVE EVER GONE THROUGH. And, it's ever single time. Doesn't matter if there's only 1 or 2 cars ahead of me, it can take 10 minutes per car. Two stars because the staff are nice. read more

I waited 30 minute in line only for them to close when I pulled up. As others say, very unpredictable with hours. You'd think they'd use their brains and have someone come out to let people know they would be closing early. Huge waste of my time. This Starbucks is always so slow. Never coming back here. read more

This Starbucks was not the best experience I've ever had. Everyone working was too busy talking to each other to give good service. As I was giving my order the cashier and another person behind the counter just kept on their conversation. That's one of my biggest peeves. Stop talking about personal stuff while a customer is right in front of you! It's not that difficult. My drink was prepared correctly but it's a plain iced tea. Kinda difficult to mess up. read more

Unpredictable. Always changing hours, never know when the dinning area is open or closed. Months before orders took a long time to get even if you ordered online earlier. Might as well close up shop. Don't come here, get your coffee at Wawa which is about as good, cheaper, quicker and more predictable. read more

I've been frequenting this locations for 4 months. I usually go at 530am before work to get my coffee, and after work at 3. Recently, I've stopped going after work. Their mobile ordering is never available after 3 anymore so I just stopped getting it then. Recently after a bust day I really wanted my coffee, and I was lucky the mobile ordering was open! I put in my order and drove 20 mins to get it, only to arrive to a line wrapped around building and a sign on door saying the lobby was closed and to go through drive thru! I left. Didn't even try to get refund. Now this entire week the store changed its hours to 630am-2pm!! Thank you Starbucks, I've officially decided I'm done with you. This locations is horrible. read more

The men and women who work at this Starbucks are amazing. And I'm not being superfluous. This location is BUSY. I work at a nearby food place and stopped in for a pick-me-up after work. The line was long, as was the drive-thru line. I got in line, anyway. They dealt with the amount of orders with grace. If you go on the weekends, expect to wait; this is because they are BUSY and everything is made to order. I enjoyed my Irish cream cold brew immensely and it was worth the wait. I give the workers a lot of credit because it is not easy to work under this sort of pressure. The act of making drinks may be easy but with a long line inside and out, I know from experience it can be very stressful. But this location is doing a great job! Thank you! read more

Need your order done right with uncommonly swift turnaround and a staff that puts a real effort into anticipating your needs and keeping the cafe super clean and stocked? Go to this Starbucks. It feels confusing to me to be writing this review because I typically sidestep Starbucks for indie cafes, but the staff here has renewed my spirit as a Starbucks evangelist. A shout out to some of the staff who have made my visits here amazing: thank you Kevin, Tori M, Matt, and Megan. As a business scholar who has over 10 years invested in hospitality (boutique hotels and fine dining) and has been to Starbucks' all over North America, Asia, and Europe, it's easy to see the manager operating this branch is doing something right because my experience here this year has been nothing short of extraordinary. This branch undoubtedly stands out as a shining star among the rest. To be honest, I came here for the first time a few months ago as a desperation move, but my experience has brought me back literally dozens of times since. read more

So I have to head through Q-town once a year to visit my kid at summer camp. Can I tell you how excited I was when this place opened several years ago? It is always a bazillion degrees on visiting day in July and this place is like an oasis in the desert (not a mirage, thankfully). Nice, icy coffee drinks and clean bathrooms after the two hour ride from North Jersey. And as fellow Yelper Phil H. said below, this could not be more different from the Sbux in the NY area. The people who work here ARE really pleasant and helpful. You DON'T have to repeat your order three times. The store IS clean. People DO speak in hushed voices. Wow. With a drive-through to get one for the road on the way home, too. I've died and gone to Sbux heaven... read more

Starbucks - Coffee & Tea Near Me - Quakertown, Pennsylvania

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This Starbucks needs to adapt to current landscape. The distance between the drive thru order menu and the pick up window is insanely short, thus getting your drink takes ridiculously long. Come on Starbucks, you can do better!!! Many restaurants have someone outside taking orders which reduces waiting time! read more

I regularly come to this Starbucks during my work break, I order ahead online with my coworker so I pick up both our orders. This day was particularly busy and unfortunately at the window I was let know that one of the items we both ordered was out of stock. A barista by the name of Gavin was more than helpful, looking for an alternative replacement and refund. I got myself a replacement and my coworker a refund. Gavin was extremely polite and pleasant, ended up covering both the add-ons for free! I am extremely satisfied with his customer service even though things didn't go as planned :-) definitely will be letting the rest of my coworkers know to come to this Starbucks! read more

This is the closest Starbucks to me, in this area there are about six others well within reasonable driving distance. But this is the one I choose to frequent because of the smaller atmosphere. I can easily study in peace, with free wifi. Coffee is always made to order, nothing is ever wrong. Baristas are always sweet and great for conversation. If you're going to be stuck up on how small it is, just go to one of the many larger ones in the area. :) read more

Good service & coffee! Also they have added more tables and power for those of us with electronic devices. read more

Starbucks - Doing a little learning and relaxing.. - Coffee & Tea Near Me - Quakertown, Pennsylvania

Been to this Starbucks weekly for the past year, The baristas are always friendly. They have never messed up my drink. I've been working for the company for the past 2 years at a far away location in Jersey and i order some specific drinks. Keep up the great work Quakertown Starbucks!!! As far as running out of coffee.... If we don't have coffee brewed and ready at my store, We offer café Americano instead, An Americano is another way to brew coffee consisting of espresso shots and water... U can add cream and sugar or drink it black .... But it will definitely have caffeine and still taste great like coffee. read more

Starbucks - Coffee & Tea Near Me - Quakertown, Pennsylvania

Messed up my order and my wife's order. Person working the drive through had no idea what they were doing. Person in front of us had to hand their drink back and so did we. Then we drive away and my black iced coffee had a ton of sugar added. I couldn't even drink it. read more

The guy who gave me my coffee today (few minutes ago) was such a sweet heart. Really has such a good attitude. He was wearing a rainbow mask. Brightened up my morning. read more

i hadn't had a good pink drink in a month but this barista made it perfectly. the food was ready in no time and the service was friendly and quick. highly recommend!! read more

This is honestly the best Starbucks I've been to and I've been to ones in Korea and Hong Kong. The service is the best and my orders are never wrong. Shout out to Olivia Howe for being an amazing worker/barista !! Also shout out to her coworkers for being amazing people !! I usually order secret menu items and they've always come out amazing. I totally recommend 10/10 read more

Starbucks in Quakertown is like my third home. I work right next to it so I'm always there. The employees know me by name and are always so nice and welcoming. They are great at making drinks, and they all do a great job. I'd like to give a few shoutouts to my favorite baristas; Marty, Kelly, Haley, and Shannah. Definitely the best Starbucks around! read more

Takes forever to get a simple drink and they routinely run out of food before noon. Don't waste your time!

They ALWAYS make my coffee right. Yet, their drive thru is constantly backed up with no urgency to move it along. Sat in line for like 10 minutes before. People in the drive thru are just as guilty at taking their good old time. Move em along. read more

Well, this place wins the prize for the lamest store in the whole international chain. Walked in after a long car trip at 6pm on Sunday night to get a cup of coffee and was told--wait for it--they have no coffee. They have decaf, just no coffee with caffeine in it. This is STARBUCKS, right? No coffee. Really what do you say to that? When I recovered from my incredulity enough to gather my wits and asked why they can't walk across the floor, grab coffee beans they have on display for sale and brew me coffee from that, the clueless girl behind the counter said, "that's against the rules, that's for sale to the customers." Have I entered an alternate universe here in Quakertown? read more

Bought a coffee here and was summarily disappointed in the quality. I asked for a refund as it didn't seem to have been prepared properly and the manager promptly refunded the purchase without hassle and remade the drink at no charge. Nice to see some places still believe in meeting the customer's reasonable expectation of quality service. Store itself is nice, but the layout leaves the cashier counter a bit cramped. As a bonus, this location offers a drive-thru. read more

Very nice! Replaced my drink when drive thru gave me the wrong one. The girl with black hair and gauges is especially nice! I come here a lot! read more

I live in Qtown and this Starbucks location continues to get worse. The staff is friendly, but extremely slow to complete your order. Sometimes there are multiple baristas talking and only one filling orders. They tend to serve the drive thru first, even if you arrived inside prior. Twice in the drive thru they forgot cream/sugar and I had to go inside anyway. The sad part is, it's Qtown. So I'll continue to go there as there is no where else to meet up with friends. read more

They get my drink right. They get my drink to me quickly. The only drawback is that the baristas seem to enjoy talking with each other then answering my questions /helping me. But it's a good Starbucks, I won't stop going. read more

I really love Starbucks drinks and I actually find most of the staff pleasant. My one complaint is that this particular Starbucks never seems like they are getting anywhere with their orders. there will be a ton of staff behind the counter but there seems to be no urgency to get to people's drinks. They are often chatting or doing other things instead of just helping the clients and you end up waiting read more

The system here is insanely stupid. They only have 2 people doing drinks between the walk in customers and the drive thru for a store that is always busy. It's not their fault they are the only Starbucks in the area, but at the point the person working the drinks was taking the slips that came out first and putting them on the back of the machine and taking the second slip and putting it in front of the first slip etc. is ridiculous. We waited a half hour for a tall hot chocolate and pumpkin spice latte while watching at least 4 other people who were behind us to pay to get their drinks. The store manager needs to understand the amount of traffic this store gets and train the people accordingly. read more

This is a relatively good Starbucks however there are no others in the immediate area. Sometimes the service is slow and disorganized; and then other times everything is status quo with cheerful and friendly counter help. The layout in the front of the storefront could use some work to optimize space. The long cushioned sofa/bench at about 25' along the one wall is awkward most of the time. read more