I just had the worst Starbucks experience. If I wasn't in a hurry I would have asked to speak to a manager right then and there. When I first walked in the 3 people behind the counter completely, actively, ignored me to look at their phones. After 3 solid minutes another associate walked out from the back and told them to help me and the line of people behind me that had now formed. They didn't even apologize. They took my order then proceeded to take the orders of the next 13 people that showed up, before starting to make any of the drinks. Then they just randomly picked up cups to make drinks. I had to stand there while 10 people who came in after me got their drinks before me. There was no one in front of me. I should have been in and out but instead had to wait for over 10 minutes for my drink, a refresher, which does not take much time at all to make. I have never ever made a complaint about an experience at any place I have ever been. But this experience left me so irate that I could not stand by and not say anything. This is not the first time I have had this kind of experience at this location, but it is unfortunately the only one anywhere near my work. read more