Rude and snotty service at the Starbucks on Bank street in Ottawa. The woman gave me an attitude…read moreand I tipped her a generous tip. I am not going to support a business who treats their paying customers like trash and don't even thank them for a tip!!!!

I had such a great experience at this location. My barista was so nice and friendly. I found out he…read morewas is from Mississauga and going to school in Ottawa... The machine wasn't working very well that day so it took a few mins to pay, but my barista offered the drink for free if it didn't go through. But I said it's okay it will work and it did :) ... I tried the BLOSSOMING ROSE TEA LATTE it was delicious!!

The last two vacations that I've spent in Ottawa, I tend to find a Starbucks that ends up being my…read morecafe for my entire stay. For this trip, it was this Starbucks that was a three-minute drive from my hotel. Here's a first. I woke up staring at my go-to cafe from my room. It kept calling me for an icy cold tea every day. It was hot and humid for much of my stay. I dropped by a total of ten times. You'd think that staff would crack and do something horrible, which would end up in my review, right? Nope. Ten visits. Ten consistent levels of service with excellent drinks. I ordered food one time and it was a stellar experience. All visits consisted of hitting the drive-thru. It's located in a plaza, across from Best Buy, with a Canadian Tire nearby. Except for my first visit, I ordered drinks and food through the Starbucks app. This cafe never ran out of any drink or food item that I wanted. Staff were always friendly and nice. They never messed up my order. It was insane! Here's where staff shine. I find that whenever I place an order through the app, get to the drive-thru to indicate that I have a mobile app, and get to the window, staff think that I need to pay for my order. In other words, they lose me in the order sequence and are only keeping track of regular, non-app orders. My local Starbucks does it often. A barista will say, "That'll be $9.14." I'll say, "No, it won't be. I'm not paying again. I have a mobile app order." This cafe, when you indicate that you are here to pick up a mobile app, will acknowledge you. The staffer will proceed to print out a sticker indicating that you have arrived and stick it on your drink or whatever you have ordered. When you approach the window, staff won't and can't mess up your order because your items are in the correct sequence with orders from other folks. One word: brilliant! I don't care if you are killing an extra tree to add a second sticker on orders. You are providing a high level of customer service and order accuracy that I love. Starbucks locations in the greater Toronto area could learn a ton from this store alone. They need more staff like the folks that you find at this cafe. My drinks tasted great and hit the spot. They were cold and refreshing. I redeemed my birthday drink at this location. I got a grande chocolate cream cold brew with sugar-free vanilla syrup. It was heavenly! I loved it so much that it went down the hatch in five minutes. I still dream about how creamy it was with the perfect amount of chocolate flavour. On my final full day in Ottawa, I saw potato, cheddar, and chives bakes on the menu. I had to get them a try. They were delicious. I loved how savoury the cheese worked with the chives. The potato cubes provided a nice contrast. So good! I am going through withdrawal symptoms. I miss the great service that staff dished out here. The closest level of customer service that I get these days at a Starbucks in the GTA is the one by my workplace. My local Starbucks by my home sucks and I haven't been there for a couple of weeks now. I'm afraid to go back to mediocrity. For all the low ratings here, I feel that the stated beefs are incredibly minor compared to what I have experienced at various Starbucks over the years. You get none of that nonsense at this and I'm so thankful! The lineup at the drive-thru does get busier on weekends. The lineup moves fast, though. Staff apologize for the wait. It's all good because I'm ridiculously patient and I was in vacation mode. I loved this cafe by my hotel. When I return to this area again, I will be back here for my iced tea fix and likely more. (237)

Since some locations have been closed I go to this one and workers are great but they don't keep it…read moreclean, there's always loitering around the drive thru and management doesn't seem to care.

On a recent visit to Ottawa, on the recommendation of the concierge at my downtown hotel, I walked…read moremore than a mile more than once to enjoy the world class coffee experience at Little Victories! I'm a coffee geek and this place did not disappoint! Not only was service and beverage quality great, but last time I was there, my barista shared the narrowest of details in the crafting of my pour-over! On my return, I've enjoyed the perfectly roasted beans I purchased there and done a respectable job of making an above average pour over in my home! Little Victories will always be at the top of my list when in Ottawa!

Very cute little coffee shop with delicious coffee. I like the inside, very spacious but not much…read moreseating, but that's okay to me. Great views of the city and great to sit and watch. Everyone working there was very young which is cool to see. Got some beans as well and they were very awesome to have in a pour over/ aeropress at home! Coffee was reasonable as well. Worth a try if you're nearby!

When I travel to Ottawa from New York, I always get coffee at Bridgehead. The coffee is good, the…read morego-withs are satisfying, and the staff is friendly. I am one who likes to go to the coffee shop and stay to read and\or write letters. This Bridgehead location provides a quiet and calm atmosphere perfect for both. I can guarantee that when I return to Ottawa I will be at Bridgehead and make time in my visit for it.

I really like bridgehead, it's where I go if I want a good coffee served to me by the hippest of…read morehipsters. If you are looking for those sweet lattes sold at other places, this is not the place for you. The lattes and flavours here are not overly sweet, which is why I love it so much. However, if you are looking for something to fill that sweet tooth, I recommend the organic chocolate brownie; it's awesome! My one complaint about this coffeehouse is that their lattes are never hot enough. I personally love a super hot lattes (and no, I'm not looking to drop a lawsuit on you), and regardless of me asking for extra hot I often get luke warm at best (hence the three stars). Overall, the multiple locations have a consistent mellow vibe, free wifi, and gluten free and vegan options (Perfect for all hipsters and hipster wanna-bees).

Biscottis and cookies are Fabulous. Coffee is on point…read more Swift staff and superb place with indoor and outdoor sitting. I will definitely go back

Planet Coffee is a cute cafe by the Clarendon Lanes Courtyard. The inside is nice but I love the…read moreoutdoor seating along Clarendon Lane. Note that the address is on York St but the store does not front onto the street, you have to go down Clarendon Lane to see it. I've had several baked goods from Planet Coffee and overall they are good. I've had their vegan brownie (a bit on the dry side), chocolate crunch cookie (delicious) and carrot cake (pretty good). Service is friendly and quick. Street parking or paid parkade parking only.

Since 2020 I have been ordering a large cup of coffee every 2 weeks at BLAIR Station. On my way to…read morework. The space the employees work in is tidy, clean and organized. Their coffee and treats is truly tasty and the service is prompt.

I loved the coffee here and the service. I recommend this place , and the ambiance has a positive…read moreenergy

Great coffee shop inside the Ottawa train station. The coffee was great and the staff was fast and…read morefriendly. There is ample seating nearby as well as throughout the station. Prices were very reasonable. Totally worth getting their coffee even though they had some for us in the VIA business lounge. The name is very fitting for the city.

The matcha latte and bacon breakfast sandwich were decent nothing extraordinary, but they got the…read morejob done for a quick meal. The total came to about $16, which is reasonable given the location. What really stands out is the convenience of being right inside the train station, making it an ideal spot to grab something before or after your journey. There's seating available, so you can take a moment to relax, and the menu offers a nice selection of pastries as well as other breakfast and lunch options. It's a practical choice if you're on the go but still want something better than fast food. The service was great and the staff were very friendly and fast. There are many seats available on the left side of the cafe.

We went to equator coffee Saturday morning. It wasn't overly busy and the service was quite quick…read more There is plenty of seating and large windows for people watching with delicious coffee. We paid $18 for two large Americanos, one croissant and one apple fritter, which I thought was a tad pricey. The location is inside the National Arts Centre, and cannot be accessed directly from outside.

This location is inside of the National Arts Centre, so make sure to walk inside, there isn't an…read moreoutdoor entrance. The coffee was great and I was served pretty quickly, even though they were really busy! I would come here again!