Hi, on the 9th Feb 2024 i went to get a drink at the store on the grounds of the chapel field mail in Norwich, and when i ordered them i went round the side of it to look for my husband and my dog who was in the grave yard as i turned round i slipped back wards on the floor, i cant remember how i did it but i got up and went to the store and told the lovely young man what i had done, he saw that i had a big bump on the back of my head so he could security while i was waiting for them he gave me a bag of ice and i put it on the bump, and got me a chair to sit on, then he went to look for my husband he saw what i slipped on and that was moss grower on the slabs.The security man came Who's name is Matt. came and put me in a wheel chair and took me into the mail, then got a ambulance and they took me to the hospital, after 4 hours they said i did not need a scan, as i was fine to go home. Two days after we went back up there and there was still moss on the slabs. But yesterday i saw the man that was working on that day, and he said that he opened all shutters on the hut and he makes sure that the slaps are clean of moss. He was a very lovely young man and very helpful and caring. I saw security two days ago in the mail and they said that they look at the cameras and saw that i was out for about 2 minutes, i did not move, then i got up and went to the hut, nobody help me the public was just walking pass me and looking at me. I have no trust in the public now, but i would of helped anyone if i saw them on the floor. My bump has now gone down but my elbow still hurts when i lean on it. I have a photo of my bump when i did it. read more