After what feels like forever, I finally made my way back to Starbucks because I got the email I'd been waiting years to see--**the S'mores Frappuccino is back!** App members got early access today, and there was no way I was missing it. I treated myself to a Venti and asked if they could add an extra layer of the graham cracker crumble and marshmallow topping in the middle. They happily did, and it was every bit as amazing as I remembered. The marshmallow whipped cream is the star of the show, and the combination of chocolate, graham cracker, and creamy goodness is pure nostalgia in a cup. I also have to mention how pretty they made the drink. The chocolate drizzle coating the inside of the cup and the graham cracker crumble on top made it almost too beautiful to drink. Almost! The S'mores Frappuccino is actually what introduced me to Starbucks years ago. Before it came along, I wasn't a Starbucks person at all. Then I found myself stopping almost every morning before work just to get one. While those daily visits are behind me (my waistline thanks me!), it's still such a fun treat that brings back great memories with every sip. If you've never tried the S'mores Frappuccino, now's the time. It's definitely an indulgence, but one that's worth every delicious calorie once in a while! read more

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I don't normally get Starbucks because its pricey but I actually enjoyed my visit here, especially when I tried the grand Chestnut praline latte. I wasn't expecting it to be as good as it was. The latte itself was perfect not too sweet not too creamy just right. I asked for only two pumps of the chestnut praline syrup, which is perfect in my opinion and made latte itself was very enjoyable. Since I rarely go to Starbucks, I didn't know what to get, but the person at the drive-thru was very helpful and helping me choose something and eventually recommended me that drink which I chose and was satisfied with for sure. Again, I don't normally go to Starbucks, but if I do, I'll definitely visit this location if I do have a want for some nice lattes. read more

Starbucks - Chestnut Praline Latte - Coffee & Tea Near Me - Norfolk, Virginia

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I can't express enough how much I love going to this Starbucks location! I go thru the drive thru some mornings before work and they're always so nice. My drinks always taste great and sometimes I get a little message on my cup, it's such a cute way to start my day! Thank you to the Starbucks team on E Little Creek! read more

Starbucks - Vanilla Sweet Cream Cold Brew - Coffee & Tea Near Me - Norfolk, Virginia

It was some lightskin/hispanic dude taking my order and there was barely any customers in there (literally 2 people including me). Not only did he get my order wrong, he got my name wrong aswell after asking me to repeat it. I said LIV. With a v. I don't even have an accent and I wasn't even speaking low or anything. He put down "Lilith". You couldn't just ask me to spell it if you were unsure...? I even went in there with a nice attitude and smiled while ordering & everything & he seemed to be bummed out or just gave rude energy. Threw the whole drink away. Worse service than McDonald's. If you're miserable and don't want to do your job right then quit. I have a picture of my (incorrect) order as well. I don't have an add photo option though because I'm on safari. Might download yelp incase there's an option im missing. If so, I'll be back. Overall, bad experience. Please hire people that can actually listen. read more

One of my fav places to come too, they always make any drinks I like perfect!! Highly recommend this place

Coffee provides guilt free liquid motivation, fuel during these crazy COVID times. Though I'm not a 'bucks buyer, wifey drinks their koolaid er bean brews. Visited recently to redeem my birthday reward, my wife the beneficiary. Started to order via app, ironically after leaving Planet Fitness; decided I wanted to finalize in store to firm up sugar details. 0 issues, $7 drink (extra shot) for FREE! I went inside to pickup and waited what felt like an above average amount of time considering no one else was waiting. But hey, FREE! Drink was made correctly, just how my wife likes it: venti iced caramel macchiato with extra espresso shot, nonfat milk and light whipped cream. Note, dine in is prohibited and you will need a mask to enter based on current health policy. read more

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Location! That's what makes this Starbucks so great! It's conveniently located right outside Little Creek base. You exit the base, cross the street and it's there. I pull up in the morning, get in line in their drive-thru, get my grande Nitro Cold Brew w/ a splash of Sweet Cream, drive out on to E. Little Creek Road, and pass the intersection and right on to base. I've been frequenting here the last 2-3 months, and the staff haven't messed up an order yet! read more

Very busy and not attentive. Daughter's order was written correctly for no whip but came out with a big pile of whip. Staff was too busy to notice her request for assistance. My americano tasted like gas station coffee from the 1980's......ie made fresh every morning if necessary. Even the bathroom was substandard with poor water pressure read more

They are always super friendly at this location. However I do not like the design of the drive-through. To me it appears that the driveway was designed with the idea of people not leaving the line. Sometimes when the line is very long I must admit I do tend to change my mind and leave. Mainly because I'm on a time crunch and think I can get through it very quickly. These days I haven't got through any Starbucks location very quickly. read more

Starbucks - Coffee & Tea Near Me - Norfolk, Virginia

Yeah the shepherd is pretty extra and sounds like her leg is being amputated when we pull up...until the convented pup cup comes through the window then...silence. Sometimes it's hit and miss with the friendliness but its noteably improving with new, eager staff. It was pretty rough since the workers seemed really unhappy about 8mos ago, likely due to extremely short staffing. This location is by the base and not for the faint of heart when it comes to being a barista. Muy muy busy and the drive thru angers people when they realize they can't get out of the line if it takes too long. Be patient or plan to go inside if you're not so much that type However, definitely improving a lot and back on its way to being a quicker place with happier workers. read more

Starbucks - a dog sitting in the back seat of a car - Coffee & Tea Near Me - Norfolk, Virginia

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This location stays busy. But thankfully the line moves quickly and the drinks are always good. Again, it's always helpful to use the app. And honestly, by the time you get through the line, your order is already ready! Nice location. read more

Chris was by far one of the most personable and knowledgeable baristas I have come across! 10/10 customer experience!

I'm surprised this place has such bad ratings, I live down the street so I'm here all the time and they have always been great to serve me and my Doggos! I only occasionally go inside when it's busy and I've never had an issue but I also don't hang out at coffee shops. read more

One recent trip - 20 minutes for a mobile order... no exaggeration Prior trip we ordered breakfast sandwiches to go only to find out they were over microwaved tasteless hockey pucks... Another time too much creamer.... Yeah. I live very close and as a coffee lover they are my go-to in a pinch. In summary they are not consistent and the quality has declined. read more

We sat in the drive thru for 30 minutes. When I ordered I asked about the half off deal. The lady said it would come off at the window. We finally got our drinks, I asked about it again and she said check the receipt. When we got home I checked my balance and we did not get the half off. This location has been getting worse each time we go. Not happy at all!! read more

Terrible customer service. How about updating the menu instead of being rude about not having something in stock anymore. Sorry I was an inconvenience to you by coming to your shop. read more

Pretentious. If I had not missed my typical haunt this morning, I'd have bypassed this like every other day. $$$$ in contrast to nearly all other coffee bars. Staff never fails to make you feel like a non-regular by correcting your order to conform to the approved starbucks lingo. Recommend going somewhere else if you are planning on sitting with a friend or two to socialize.... these venues have been overrun by rude patrons, the internet hogger, "world wise" kids blogging on their i-somethings about how harsh America is, and the snobbish spouses killing time between palates and picking up the kid at pre-school. Finding a table will be challenging and your conversation will likely be disjointed, disturbed by gen whatevers (Called them beatniks in the 60's) loudly trying to show how much they know. Better to enjoy life and avoid the agrivation.. maybe get some coffee to go and enjoy it with a walk in the park instead. read more

Stopped in while passing through VA. Cashier was fine, although he took my wife's yogurt off the counter where I placed it to pay for it. My breakfast sandwich had a few cold spots in it. I ate it because it's a good sandwich and I was in a hurry. But, the barista. I ordered a triple machismo with oatmilk. Because of an allergy, I always watch them make my drink. She made it with almond milk, leaving about half ! Shot (of the 3 I ordered) of espresso in the %lass shot glass. Then called my name. I politely asked if this was oatmilk. She said it was almond (the label on the cup said oatmilk), so I said she'd need to take it back and redo it. She snapped at me. "I can't take it back!" So I repeated she would need to remake it. She didn't a sweet, but slammed stuff around, remaking the drink, again shorting the espresso because (it looked like to me) she put too much oatmilk in the cup and didn't have room). I took it and left. Life's too short, right? But not what I expect from Starbucks. read more

Honestly, I come here all of the time and have been for years. It's on my way to work and I stop almost every morning. I previously wrote a review about the terrible breakfast sandwiches being the only issue. I went this morning and ordered a nitro cold brew. The girl proceeded to tell me she didn't have a button for that and asked me if I wanted something else. I told her no. She then said "Well you're literally going to have to pay an extra dollar then" and I said ok... Then she said "Like, you're going to have to pay more". I said OK that's fine! Not understanding why, when I got to the window I asked her what she meant. She said they upgraded their system and don't have a button for a nitro cold brew. I then said well it's on your menu, can't you override the price for whatever you charged me for and charge me the accurate price for a nitro. And she said "No, I can't" So a drink that I usually pay about $5.00 for cost me almost $8.00. I will NOT come back to this Starbucks unfortunately. That is seriously ridiculous. I am still confused as to why she couldn't charge me what the actual drink cost. It's literally on the menu, how is it the customers fault there is no "Button". Not to mention the girl was completely rude about it all. Save your money and go to a different Starbucks that have their s**t together! And the irony on the Yelp page "About this Business" This is their statement: "We make sure everything we do is through the lens of humanity - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly." That's laughable at this point. read more

Can't ever go wrong with drive-through Starbucks. Didn't wait long in line whatsoever where is super fast friendly and nice. And I'm always satisfied with my drink. read more

Starbucks - Coffee & Tea Near Me - Norfolk, Virginia

I like the fact that Starbucks actually grew a pair and opened a location in/near OV. I'm not a frequent visitor to Starbucks but at least there's one less than 10 minutes away. I'm not a coffee drinker but I like tea, and their Teavana iced tea is good, albeit overpriced. But I guess they need to pay the wifi bill somehow, so I see it as a fair trade. Their staff is friendly here and they are helpful. Overall I have no problems with this location because whenever I visit a coffee shop (which is not often) I generally like to be left alone so I can get some work done (that's actually the only reason why I roll out to a coffee shop in the first place). Good job on being fast, efficient, friendly and non-bothersome (haha!). JV read more

This place is absolute trash. The last two times I went they made my drink with iced coffee instead of cold brew and it tastes completely different and gross. Went to try the new cinnamon caramel cream cold brew and it was absolutely awful and sweet. Had to spend $7 more to find out what it ACTUALLY tastes like. Never coming here again. read more

This specific Starbucks is AMAZING. The employees are so nice and when you have a "complicated" or long order, they're still just happy to help! The one girl, Dannon is the SWEETEST. She says good morning to me and my dog, Roxy, every single day. She deserves a big fat raise, and a promotion! read more

Ive Always loved this location and usually get amazingly kind and fast service from the staff, but today was rough. I was hoping to buy the reusable cup to put my iced coffee in, and I asked the barista how much it cost. She said, "I don't know" I asked if she might look it up for me, please, and she couldn't find it on the register. I said "maybe one of the other baristas knows?" Dead silence and a death stare. Totally fine, I understand technical difficulties and frustrations. I then made the mistake of forgetting to say "no classic" as I didn't want sweetener, so when I took a sip of the iced coffee and realized it had the classic syrup in it, I asked the lady who handed it to me, "hey I messed up and forgot to say no classic, I'm happy to pay for another one, would you mind making me one?" She didn't even look at me, so I didn't know if she had heard me or not, just quickly pushed a coffee to her right on the counter. When I hesitated, she looked straight at me super annoyed and barked "There it is" and then turned back around immediately as I tried to say thank you (though I'll admit I was slow and really confused about what I'd done to make her so angry). I know yesterday was really heavy for a lot of people, so maybe the staff are just having a really off day. They were nice in that they didn't all me to pay for the unsweetened coffee, but it was an incredibly uncomfortable experience. read more

This store lost my families service for forever solely due to the fact that the woman with the buttons on her hat and the woman with the large black bun on her head, corn roles and Michael kors mask didn't even have the decency to acknowledge me while I stood at the cash register for 10min waiting for a simple coffee. She actually proceeded to have a full conversation with someone laughing providing no one service right in front of me while I just stood there. Your store may be "under staffed" but that does not excuse common decency. Thank you for making me realize how much simpler it is to make my own coffee. read more

Closed their dining room without notice, but did not turn the mobile app off. Drive through line is now a traffic hazard with line going around entire building. Turn mobile ordering off if you are not opening your doors. read more

Worst Starbucks I've ever encountered. They're rude and never have anything in stock. How do you not have the simple items on the menu? You literally sell coffee... ridiculous. Don't waste your time. read more

I love his location-I am disappointed they closed the Shore Dr. One to move to this place-they should have kept both because the patio was fantastic at the Shore Dr. Location but Que Sera! The barista's are EXTREMELY friendly here and the lobby is actually roomy. I love the lounge chairs and there are plenty of tables if you need to meet with someone or want to come here for a study sesh. (I will probably come here before school one night) I definitely can't complain that it is right off base now and I can just hit it up on the way to work or after. Also-being right by my favorite on base gym and Planet Fitness is convenient for postwar loud snacks. Anywho-I have not had any problems with this location-they are accurate with heir orders and fast-and like I said, service with a smile is always a huge benefit! read more

Starbucks - The bar - Coffee & Tea Near Me - Norfolk, Virginia

This is a once a week place to get refreshed and a new drink. This week, I ordered a medium Americano. Nice and bold. The barista left plenty room for cream. Quick service. Great suggestions. Good menu. Nice place to work. Try it... you might like it. Just watch the parking; it's tight. read more

Starbucks - An Americano and chips - Coffee & Tea Near Me - Norfolk, Virginia

This is the worst Starbucks I've ever been to, they are nonchalant, do not let a customer know when they are out of a product (assume you are ok with a substitute). I do not recommend this location read more

The customer service at this store is horrible. What happened to the barista personality? Had to scream excuse me in order for them to actually say something even though they looked right at me. They were so rude and they weren't even busy. read more

I will be the first to admit my unhealthy addiction to a good iced coffee. I still cannot get behind spending $4 for it though especially when I drink it black! Starbucks is such a rip-off even though I do understand the need to treat yo self once in a while read more

I ordered a grande hot chocolate and upon arriving home I had realize how light it was and looked in the cup it was half full and wasn't even hot. The other drink I ordered as well wasn't full. Honestly disappointing especially with the prices that are at Starbucks for their drinks read more

Starbucks - Hot chocolate - Coffee & Tea Near Me - Norfolk, Virginia

Terrible experience, went to the drive thru but decided we wanted to go inside instead which was fine. When we got inside the cashier, Rooney, was nasty from the get go! When she asked to take our order she asked if we were ready to which we said yes and her response, in a rude agitated tone, was "ok, well then what's up". My husband placed his order no problem but when I place my order the response I got back was "no can do man, I don't have that", not oh I'm sorry or anything polite like that, just no I can't do that. She offered to put a lot of just the topping on but that was not what I wanted. When I followed up to say that I was good and just didn't want anything my husband decided he was ok and wasn't gonna get anything either, after that Rooney exclaimed "wow ok". There is a degree of professionalism I expect in any place of business and I do support that workers in retail and restaurants do have a lot going on but they also need to show a little bit of respect to customers if they expect to get respect in return. read more

I have the most complicated drink order, most Starbucks mess it up. The staff at this location was awesome! Not only did they make my drink fast but they gave me great service and didn't give me attitude. The drink was made perfectly! read more

Wow... Huge fan of Starbucks all over the country, but get your drinks go from this location as quickly as you can and leave -- after a very pleasant young lady instantly refilled the half and half, the more senior woman pouring my coffee was downright rude and made me feel very unwelcome when I asked her about the price of a beverage... Like I was trying to cheat them out of a cup with my Starbucks branded travel mug. And remember, this is it 7:30 PM with an empty café. Sheesh. Gold card member, but I'll be going to one of the many other friendly locations in Hampton Roads. read more

Usually a 5-Star experience went LIMP today!! I ordered a Short size (8 ounces!) Pike Place-- a real simple drink order! Whomever the Barista was on this order should set the table in their home. This very small cup was 1/3 FULL (3 ounces of regular coffee at best!). I called the manager. She DID NOT have an explanation for her juvenile worker's malfeasance. She also WOULD NOT offer me anything as far as a consolation. I am WAS NOT in the mood to drive all the way back from Central Ocean View for a second chance. I'm NOT EVEN IN THE MOOD for additional stars from your corporate office. If an adult human being cannot fill a coffee cup, they need to consult their parents, not their Starbucks boss. LIKEWISE, this store has a SELF-IMPOSED BAN IT SEEMS on Splenda being included in your drink condiment offerings. VA Nutritionists endorse Splenda--because of possessing more natural elements. The 757 has a multitude of veterans in our population -- GO FIGURE!! BUT THIS MANAGER REFUSES TO KEEP ANY ON HAND! I ALWAYS HAVE SOME! FOR STARBUCKS'S PREMIUM PRICES, I SHOULDN'T HAVE TO SUPPLY MY OWN! SHE'S LIKELY QUITE FRUGAL! read more

Every time I come here, my drink is not good. I'm really not that picky, but when I come to this location something goes wrong. Watered down, not blended enough, too much whipped cream. read more

My concern is not with wait times. Unfortunately, this Starbucks is not consistent with the standards of other area Starbucks. Example: When I go to all other Starbucks they have the new "cane sugar" sweetener. At Wards Corner they tell me they have it, but the launch of products that use it has been pushed back. When making drinks that have topping two associates in general very seldom use the toppings at all. Cascara latte and Caramel Macchiato comes to mind. I would call the DM to express my concerns but they keep the cards tucked away. Message to Starbucks at Wards Corner. Your company was founded on consistent quality drinks and service. read more

They're kind of slow here and the employees are typically rude and short. They have a high employee turnover rate, rarely give napkins, and don't give bags on large orders unless you ask for it. I give it three stars because they typically get my order correct. Most Starbucks I go to have extremely friendly employees, not this one. read more