This is my go-to Starbucks location. Early this week, I ordered a drink that was made incorrectly. The staff member apologized and quickly remade the drink. I appreciated how fast and professionally she handled the mistake. One suggestion I have would be to double-check customized drink orders before serving them to help prevent errors. Overall, I had a positive experience because my drink was remade quickly and I was provided with excellent customer service. read more

We came in for our free tall coffee/ iced coffee Monday February 10 and our experience was brief but wonderful. Many staff greeted us and it was refreshing because sometimes no one notices or cares that you walk in the door , not just Starbucks but anywhere. Quick service and we enjoyed our time inside talking and drinking fabulous coffee! read more

Starbucks - My free talliced coffee! - Coffee & Tea Near Me - Nashville, Tennessee

There is a "Contributor" (homeless person) that begs for money from every drive through customer post coffee order. I told the staff and they did nothing. It has been a couple of months... I guess Starbucks thinks this "Contributor" drives business to the coffee shop. Starbucks made the ambiance worse post remodel. There is only one spot to sit in that is comfortable. I guess they don't want you to stay and drink your cup of coffee. read more

I love this specific Starbucks store. Super chill vibe and really awesome staff every single time. Well at least the evening crew cos that's when I come through here. Today one of the crew suggested I try this crazy wild drink when I couldn't decide and he practically created a new Berry Matcha Frappe. Another staff member was singing along to chill music (About You -The 1975) while making drinks.... Everything here just flows. Love it here read more

Starbucks - a starbucks drink in a plastic cup on a table - Coffee & Tea Near Me - Nashville, Tennessee

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Club music blasting so loud. Terrible attitudes/employees. Won't turn the music down. It's as if they really don't want customers inside, or even on the patio. Gone are the days you can do a loan signing, meet a friend, catch up, read a book or catch up on some work at this store. That's why folks are now flocking to locally owned coffee shops -- where they are actually welcome. read more

So I have been here before throughout the years and it has been a hit or miss. This last time was a total hit. I decided to come to this location even though it was a bit out of the way from where I needed to go but not by much because the one closer to my destination has being a failure every time. The one on Charlotte. I ordered the same, a venti caramel Frappuccino and boy was my craving met with a cherry on top! The staff was super friendly and the drink was made almost to perfection, and when I say almost to perfection is that they need to remember that when you add an extra shot a few extra ice pieces should also be added to keep the slushy texture but it wasn't a pull of tasteless dirty water like the one they keep making at the Charlotte pike location. Other than that it was perfect! They did the extra caramel sauce all around the cup and I asked for no whipped cream this time so they added caramel on top but do not give me the awkward top that takes your caramel away so a win/win for me! Also, it took no time for them to roll the drive-thru cars so I wasn't there just waiting. I did not go inside this time but for the looks of it, the place still have plenty of tables for you to come in and work/meet or just enjoy your coffee. They have their parking even though big for the location, it is till limited so I bet it's packed at peak hours. read more

Out-of-towner here visiting for the first time. Fast service. We ordered via mobile to get BOGO drinks! This is a new and modern Starbucks that has a super-cool covered patio, plenty of seats inside, and a fun vibe. I wish the Maryland/DC area had patios like this one does. I'd be here all the time. Our drinks were made quickly and tasted excellent. Caramel frap always wins my heart. read more

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3.7 Stars! Drive through was quick. They made my friend's green matcha tea latte so hot - 130 degrees. Her tongue was burned! She had asked for it to be warm and children's temperature. I brought her latte back and the manager made her another latte at 100 degrees. She said if it was too hot that she would make another at a lower temperature. Great customer service! Despite my friend's tongue burn, I was very impressed at how they fixed the issue! read more

Typical Starbucks! Has a drive thru, some outdoor seating outside (not a lot), and minimal inside seating. We were walking by and needing a cooling drink, so it worked. But just another Starbucks! read more

This Starbucks location is absolutely beautiful. I especially loved the outdoor seating area that had fans to keep you cool and chargers. There were plenty of seating options and charging location. The staff was ver courteous and the bathrooms were clean and well maintained. The only downside of this visit was that they were out of most food items. read more

Starbucks - Seasonal drinks - Coffee & Tea Near Me - Nashville, Tennessee

Service is good, venue is clean, and the location is prime. The drive thru is also really nice to have so close by to where I live. That being said, my only qualm is that the drive thru is always mobbed--to the point where the line often backs up onto West End. Still, it's a great location. Cheerfully, Clayton Cohn read more

On my way to Vanderbilt I stopped by this Starbucks location directly up the street from the school. It's the perfect spot to study, meet with friends or colleagues, or just relax and enjoy the scenery. I beat the early morning work crowd and was able to be in and out in minutes with an iced coffee in hand. The staff was very friendly and quick in taking and making orders. My favorite aspect of this Starbucks location is the outdoor seating, it's very upscale with a covered top and lots of table options. This would be a great place to work on projects on a nice day. I will definitely be back! read more

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First two weeks open - it was great. Now - quality has gone down drastically. So disappointing!!...Just when they thought they had me hooked - I will have to break my Vanilla Sweet Cream Cold Brew habit. read more

I love my coffee & double smoked bacon so visit your local Starbucks I get you a hot or cold drink read more

Starbucks - I love my Starbucks - Coffee & Tea Near Me - Nashville, Tennessee

I can deal with flies... we can't control them. I kindly let the (obvious) new barista know of the TWO dead flies in their food display case.... Shortly after, I overheard the manager (no name tag & a black t-shirt) saying something like, there's nothing they can do about the flies... as I'm coming back up to place another order... I told her, but you have the flies in your case. She RUDELY said, "I'm sorry,but there's nothing I can do about flies".. So, I told her.... They are dead! You have two dead flies. I know it happens. It's a BAD look, you should probably remove them.. Oh!!! I didn't realize they were dead.. I let her know, I told her barista, kindly.. I'd shed looked, she'd have noticed they were dead! I'd also asked why, she had such a rude tone? I'm just trying to help! She (matching the original rude tone), told me she didn't have one. She actually walked over to look at the case, after I'd told her they were dead to deal with it. I'm on vacation, now. At home or vacation.. I'm getting my Starbucks, 4-5 times a a week.. this was the worst service I'd received at a Starbucks. A couple dead flies, aren't a big deal.. but, when your customer kindly (and in a low voice) tells you about them, just do something about it. read more

Wonderful Starbucks location. The parking lot can be very congested due to the slow moving drive thru and it is frustrating that people stop traffic to wait to get in but that is because people are not willing to just walk inside to pick up their order... the outdoor patio at this location is what truly makes this Starbucks different and. Eternal then most. Drink quality is consistent and staff are kind. read more

I hate to say it because I've been to this location quite a bit over the last two years... It really declined about a year ago to maybe six months. They've improved a little since then, but not enough to make the rating average. You have about a 50/50 shot of your drink being made correctly. Today I got whole milk instead of soy and unfortunately I have lactose issues. That's not the first time that's happened. Sometimes you order something cold and it comes back hot. This is definitely a location where you need to stress the details and make sure you mentioned everything you want. They've been out of stock a lot in the last year. I think it's due to COVID and the fact that they're a popular location. The worst it's ever gotten is when I have to take the drinks from this location to Harding because they're just bad. There was one chai latte I swear was straight up just water and soy milk. Not my favorite location, but I think with the right team they have a lot of potential. Just wish I went in with certainty that I'd get the right thing every time (or almost, mistakes happen). read more

Just like any Starbucks, you can find the kind of Starbucks coffee here. The service is great, but sometime when they get too busy, nobody clean up both the table and the restroom. Whenever I see a lot of college kids inside, I will go someplace else. Otherwise, this is the Starbucks where I can enjoy my coffee, read the paper in peace in a clean table and room. read more

Starbucks - Coffee & Tea Near Me - Nashville, Tennessee

I do not like to burn my tongue. I specifically asked for matcha tea that is "kids temperature". They gave me my drink and I burned my tongue. I made sure they heard me to make it not as hot. Burning your tongue is the worst thing ever. read more

Starbucks - Matcha tea - Coffee & Tea Near Me - Nashville, Tennessee

I go to this location all the time and normally receive good service and products, you have to wait because the parking lot is a disaster but they make it work! Today, I had to have a brand new barista. I swear they gave me brown sugar milk. Any time I've ever ordered the venti shaken espresso it's a medium shade of brown. Even fully stirred this drink was white! Tasted awful, way too sweet, and again, probably half the amount of espresso. Very disappointed. read more

Starbucks - venti Brown sugar oat milk shaken espresso (stirred with my straw, not yet drunk) - Coffee & Tea Near Me - Nashville, Tennessee

This place is a zoo at peak hours (Anytime from 6:30am-8:00am) and parking is VERY limited. However, they are efficient for being the 2nd busiest Starbucks in the ENTIRE state of Tennessee. Crazytown. If my car can fit in the drive-thru, I will get coffee here because they really do move along the line quickly, but I've also seen the line with people sitting on busy West End waiting to even get in line at Starbucks. No thanks. Overall, this place is fine if you don't want coffee during peak times. read more

Don't come here unless you are using the drive-thru! I have been here twice in the last 3 days and both times I had to wait over 20 minutes for a toasted bagel! Terrible in-store service. Coffee also inconsistent in quality and flavor. I observed the staff frantically getting orders out to drive-thru customers while ignoring in-store clients. Bad form , Bux! read more

Why you guys have to have a bad attitude? The amount of loyalty I have to Starbucks is ridiculous but I am brand loyal. This store may have been having a bad day yesterday but seriously...? Each barista was surly, curt and didn't have any people skills that the service industry expects. I can forego being accosted by a smoking homeless guy as I try and enjoy my coffee outside... but you guys have jobs. If service and being friendly isn't for you... get out. Plenty of other great Starbucks stores to choose from fortunately. read more

Caetlin was so kind!!! Stopped in before work they were out of some milk substitutes but she was so sweet about It and honestly made my night with her kindness!!! read more

This store is just about the same as any other Starbucks however they have an outdoor fireplace in the outdoor seating area. This is a plus! The girl who took my order was pleasant and quick filling my order. I give this location 3 stars because of what I mentioned above but I would have given it only 2 stars because the bathroom was just nasty. I understand I came in close to closing and the bathroom should be getting cleaned before closing but there is still no excuse for the mess the bathroom was. Besides being filthy there were no more paper towels to dry your hands with. I guess the male employees didn't notice. Maybe they don't wash their hands after they go to the restroom or maybe there weren't any males working tonight. I guess I will be back again sometime I just tend to judge "food" places by their bathroom's cleanliness and the staffs attitudes and the quality and taste of the food. So in conclusion, the staff was nice and competent, my coffee was what I expected and the cleanliness was well below par. I suppose 2 out of 3 is not bad but still not good enough. The thing is Starbucks is not my favorite coffee as they always over roast the beans making the coffee bitter. Only went as someone had given me a gift card so it was free. If I were paying for my coffee I would probably just go to McDonalds. read more

Starbucks - Selling Versimo V here. - Coffee & Tea Near Me - Nashville, Tennessee

I'm a fan of Starbucks. I am a huge fan of the new feature in the Starbucks app for ordering ahead. You just order, go to the location, and get yours off the counter. Efficient. Here in #Nashville, a couple of local #Starbucks spots have AWFUL lot designs. Starbucks (West End) and Starbucks (Dominican). West End has a massive and dangerous drive-thru line sitting in the road all morning. Dominican has not nearly enough parking, creating a free-for-all need to invent solutions on the fly. Sometimes, this results in a cranky customer yelling at another, like I was yelled at this morning. Surely causing your customers to bicker was not part of the brand promise, Starcrack. This lot also has a dead-end into the oncoming drive-thru traffic, complicating the discovery of the lack of adequate space even more. (Starbucks Smyrna is also guilty of this one.) I realize the previous Councilwoman from my area of town is credited with securing the Starbucks (and neighboring Lexus) deal, but clearly the planning was poor. Kinda what you'd expect, given her reputation. I was actually going to take this issue on if I had run for Council, especially the West End part. So the question is, what are you guys gonna do about it?? read more

Starbucks - So how about we address the terrible parking and traffic dangers, #Starbucks? You're better than this. - Coffee & Tea Near Me - Nashville, Tennessee

Although the drive-thru line routinely spills into main thoroughfare during peak hours (6-10 am), going inside saved me tons of time. Took less than 5 minutes to order and receive my drink. Fully staffed with friendly folks! Very clean and cozy atmosphere inside. read more

Starbucks - Iced green tea! Refreshing! - Coffee & Tea Near Me - Nashville, Tennessee

Great location, right next to Rumba. We came here to have a drink while waiting for Rumba to open. As I stood in line, noticed a fly inside the cake cabinet next to the counter. It was going to town, taking turns landing on all the cakes. I mentioned this to the cashier, who opened and closed the door to the cabinet several times. He did not reach in to try to get the fly out, and the fly ended up untouched and unbothered. The cashier walked away and started mopping the floor. I picked up my receipt from the printer as the buffoon cashier forgot to give it to me. However, my drink was good and satisfyingly cold. read more

Okay, I've been coming here for a few years now and I guess its only fair to say that from a staffing perspective everyone is very nice. The LOCATION suffers a bit because of how crammed it is onto West End and in the morning the drive thru line easily backs up onto the street. However, the staff generally keeps the line moving along pretty well. It would be nice if it had more parking, but overall they will treat you right. read more

Had to head out one evening to get a fair amount of work done and found this spot packed wall-to-wall with students working on projects and studying. Find your spot, get you coffee, and get working :-) read more

This review is for the drive thru only... This Starbucks is very fast and the staff is so friendly! I have been several now and the staff remembers me. I just think thats awesome! The Coffee is always right and perfect every time. There are other Starbucks close by, but this one is the best by far. I would suggest this one over the others! read more

Starbucks - Verismo - Coffee & Tea Near Me - Nashville, Tennessee

This location is always very friendly and accommodating. However the last couple of times I've been and gotten a Pink Drink, it's looked like this. Sort of hard to see in the photo, but it's not mixed well such that the coconut milk is sort of floating in pieces inside the lemonade stuff. The first time I thought they were just in a hurry or something, but today it was not mixed well again. Highly recommend the drink! But it tastes much better when it's mixed smooth. read more

Starbucks - Pink Drink - Coffee & Tea Near Me - Nashville, Tennessee

Yay! The Starbucks at 30th and West End is open again! The staff is still in training, but my patience was rewarded with a hot, delicious mocha given to me by a smiling barista to warm me on a cold and dreary evening. The interior is contemporary and utilitarian with clean, uncluttered lines and an open, upscale feel. I am not sure how I like the wide backless bench running along the western wall instead of chairs. Outside on the patio, is a conference table which will be great for groups. The fireplace is no more. read more

Starbucks - Renovations in progress at one of the busiest Starbucks in Nashville. - Coffee & Tea Near Me - Nashville, Tennessee

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I was never a Starbucks person, but I always was asked to use this location to pick up drinks for coworkers about five years ago and would begrudgingly arrive at the drive thru line to wait for something I was not going to enjoy. And even though my times at this location were not my favorite use of time, I cannot recall a single bad experience. In fact, I can only think of times that they exceeded my expectations. So flash forward to now, I have found myself with a rapidly developing coffee addiction and have been using iced green as a catalyst for a positive attitude. This all began in Boston, where there were several local coffee shops conveniently located near my places of employment and apartment. Since I've been back I have found a huge disparity in places that have prepared green tea, so I find myself, again returning to this same location on the way to work. I've always been happy with my experiences, but it wasn't until I realized not all Starbucks are created equal, that I realized how impressive this location is. I don't know if they scout out the best employees from other Starbucks, the management is just top tier, or what, but this location is a well oiled machine. If I pull up and the drive through line is wrapped around the building, I know I'm still going to get exactly what I ordered, in a timely fashion, handed to me by an employee who values my business. I am impressed by and admire the staff here and want them to know that I appreciate their dedication. read more

Thank you. Doth such a place share such an idea with a complement reader? https://twitter.com/DwKleckner seeks a very refined, polite, female acquaintance who may further an incomplete Introduction to Society, though discreetly. BACKGROUND... https://www.google.com/maps/contrib/103051966613676983821/reviews/@33.8243044,-114.1629745,4z/data=!3m1!4b1!4m3!8m2!3m1!1e1 read more

Never fails. Every time I'm there the drive thru window line is insanity. But most times I wait and order the same thing a large unsweet green tea lemonade. The last 7 times I've been there. 5 times the order has been wrong. They charge for a GTL and I always receive a watered down green tea Today I decided to go inside. 8 people were working. No one was in line. It took 13 minutes to get my beverage. Ummmmmm.... read more

This Starbucks location is the gold standard. I have been to many others in Nashville and in small towns and far bigger cities, and this West End location provides the friendliest and speediest service and most consistent quality. Have I gotten a wrong order once or twice in my history of going there at least 2x/week for years and years... yes, maybe so, but really... what do we expect, fellow Nashvillians, if our vehicles are lined up for a block and half on West End and we get thru the line in ten minutes. read more

My first time visiting this Starbucks was 2006. I've been back a few times since (although my "home" Starbucks is a few miles down the road), and like what they've done with the outside seating (design wise). unfortunately, that outside seating has also become a sort of homeless camp. I don't mind being around homeless people in general, but when I am trying to enjoy the taste of my latte, but I'm instead being overwhelmed by the smell of fecal matter and urine, it isn't good. The drugged out behavior also was making some of the female clientele uncomfortable. I ended up retreating to my car to finish my drink. Sad what this place has become. read more

I can honestly say that this is my favorite Starbucks in Nashville, if not, my favorite late-night coffee shop in town. While most shops close at 10 or 11pm, are dimly lit, have poor Wi-Fi capability, and blare loud music, this one is definitely a work-conducive environment. I come here quite a bit just to get work done late at night, and am always happy with my productivity level. On a downside, due to the location, it may be difficult to find parking at times (note: the neighboring back parking lot seems to be fine passed 9pm, when the other businesses close). As far as seating goes, I've rarely had issues finding a place to sit. The one time I did, I plopped myself right in front of the fireplace outside, and basked in the fiery heat. It was pure awesomeness. The bathroom, however, could use a little more upkeep. Tonight, I went in twice in the span of a few hours, and both times, the toilet paper roll was merely sitting atop the dispenser, not inside of it. I tried not to think of all the hands that grazed the toilet paper roll... (sigh). But at least the soap and paper towels were well stocked in order to have some level of sanitation. Other than that, the staff were friendly, helpful, and extremely service-oriented in getting your order to you as quick as possible. So far in the six months I've been in town, in my opinion, this is Nashville's best late-night work spot. read more

Drive thru- closes early ... would like to get coffee before my night shift... oh well... guess they don't need late night customers anymore... read more