6- 13-24 8:45 AM Was in the area and stopped by here for a jolt of caffeine. When I went to order on the app was surprised as it was the first time I see a size smaller than a tall. Well I am in! Unfortunately you get less but pay what a tall used to cost. This inflation is crazy expensive! I went inside to pickup and you could have knocked me over with a feather as it was sitting there and ready. Thankful for their quick service. I saw no one so it was like people less. Took my cappuccino with me so can't really advise what it is like inside. read more

Starbucks - Coffee & Tea Near Me - Montgomery, Alabama

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The sweetest people, the person who took my order and also the person who made my order, asked if I wanted whipped cream because I asked for soy milk you go anywhere else, usually they'll rush but not Starbucks. you can tell the managers care about there employees bc it shows !! Also was very tasty. read more

Starbucks - Coffee & Tea Near Me - Montgomery, Alabama

I'm a huge Starbucks fan. I love their drinks. I love being able to customize my beverages. They be so delicious. read more

Starbucks - Strawberry Crème Frappuccino - Coffee & Tea Near Me - Montgomery, Alabama

The service at this location is not so great. Some days the drive thru employees roll their eyes , they answer the speaker box with an attitude, and not to mention how slow they are. I ordered online today because the line was long in the drive thru and my one drink was finally ready 10 minutes after the already 10 minute time it said it would be ready and there weren't many people inside. Even on the days when the line isn't super long in the drive thru, they are still slow. I think I'll start driving down a little further to the East Chase location from now on. read more

Please spend some time teaching the baristas how to properly pull an espresso shot. I'm tired of bitter coffee

This is the only Starbucks in Montgomery that I will go to. My order is almost always right and the wait time is not bad. read more

Starbucks - Coffee & Tea Near Me - Montgomery, Alabama

The Service at this location has really gone down. I used to be able to order on my app and they would hand me my coffee when I walked in the store. Now they won't even acknowledge my presence and I've had to leave because I was going be late to work. The coffee tends to be lukewarm and far from hot. When I complain they give me the money back for the undelivered items. They promise to get management involved but nothing ever happens. Needless to say I do not patronize Starbucks anymore. read more

My Husband and I were traveling for the Holidays and decided to use our gift card a Very dear friend gave to us. We pretty much knew what we wanted and ordered in the drive thru. We were not in a hurry since the line was fairly long. Surprisingly the line moved quickly (which in my experience at Starbucks doesn't happen when the line is long)! We pulled up to the window, the attendant scanned my Birthday coupon and our card on the Starbucks app and off we went. He was super pleasant and cheerful. Definitely recommend stopping by this Starbucks if you have a chance. read more

Starbucks - Coffee & Tea Near Me - Montgomery, Alabama

7790 Vaughn Road, store is so nasty every time I go inside that I will no longer use the location! Boxes are stacked high just inside the front door, crusty dirty stains along floor where it joins the counter - have to be months of build up. I see spilled drinks left on the floor and crumbs, spilled milk on service counters every time I go inside. My advice is to choose a different location. read more

Starbucks - This store is filthy! Floor is nasty, counters appear dirty, boxes stacked high just inside the front door, safety issue! - Coffee & Tea Near Me - Montgomery, Alabama

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Every time I visit this Starbucks I am given great, courteous service by friendly employees. read more

Starbucks - Coffee! - Coffee & Tea Near Me - Montgomery, Alabama

The staff was very nice and welcoming. I was very pleased with their sanitation/safety measures they were taking in between customers, and the bathrooms were clean. They were also very efficient in managing the drive through, indoor pickup, and sanitization. read more

I was on a road trip with 2 of my kids, when I decided to splurge (aka cheat on my diet) with a fancy coffee. I had my heart set on the current special, cherry mocha. What are they out of? Cherry mocha. Ugh. I opted for my standard iced coffee, no classic, sugar free cinnamon dolce, and cream. My daughter had a triple mocha frapp and my son had a chocolate milk and a brownie. Store was clean but bathroom had a malfunctioning toilet. read more

Starbucks - Venti triple mocha frap - Coffee & Tea Near Me - Montgomery, Alabama

Folks here are friendly. I'm always impressed when I do not have to explain what a London Fog is, and they got it right. . . Yes!! read more

So much is the same from one Starbucks to another -- it can be hard to say what makes one location stand out. But Taylor/Vaughan is a cut above. Recent renovations make it attractive and efficient, and the place is always clean and tidy. It draws a diverse crowd -- and everyone seems comfortable here. This comes down to a crew of baristas that is friendly and caring. They generally want to serve you the drink you want and to make you feel welcome. So whether you want something from the food case, a sweet cream cold brew, one of those super-colorful super-sweet special dragon-unicorn frappacinos -- or just the best short flat white in Montgomery, drop in and sit a spell. The baristas will go out of their way to make your drink right and to make you satisfied. By the way, things have improved dramatically since the remodeling. They seem to have cut away some of the dead wood. Give them a try! read more

This was the slowest and least neat Starbucks I've never been to. In terms of quickness of ordering: after paying I waiting nearly 20 minutes for my coffee and then left without it not wanting to wait any longer. In terms of neatness: There was at least twenty drinks from mobile orders left adrift on the counter which made it impossible to determine if your drink was there or not. Although it didn't matter because after you looked through them all you would find that none of them were yours. read more

Unlike a couple other locations in Montgomery, this Starbucks has plenty of seating and outlets. The WiFi is reliable and the staff is friendly but respectfully quite which makes this a perfect place to work on school. As a grad student, this has become my go-to spot to get writing done. I've also NEVER had a drink made incorrectly and sometimes I have 4 or 5 mods! read more

This Location is one of my least favorites. I'm finding more and more issues anytime I visit this establishment. My guess is that it suffers like many businesses in Montgomery.......poor management! Today's visit ensured I would no longer use this business for coffee. Two of some popular items: Cold Brew & Birthday Cake Pops were not available. The Barista even said that they didn't have any cold brew being prepared for future use. She made some excuse about the Cake Pops, but I couldn't understand what she said. The Barista was not warm and friendly and lacked any customer service skills. Short of just offering a refund, she didn't even try to retain my business. Now, I know that this may not sound like an issue but I have visited this location several times and it has always been issues to include, luke warm coffee, weak Americano Coffees and often lazy customer service. The hot water tap was broken in a few past visits and it remained like this for several months. I complained three different times. I'm not even sure at this point if it had been fixed. The store is usually dirty and dirty utensils lying about (very evident on today's visit) and just plain nasty. There are other Starbucks stores in Montgomery and it would have been worth the extra 2-3 mile drive down the road to the busy East-chase business. This store is not a true depiction of the Starbucks name. read more

Love my coffee from Starbucks in the morning. They are quick to get their orders out in the drive-thru. They have a great rewards program too. read more

I normally drink Starbucks everyday but at other locations , for the simple fact every time I visit the Taylor & Vaughn road location its a disappointment, I waited almost 30 minutes in the drive through to place my order because of how slow they were moving just got me to get to the window and my coffee is not what I ordered . I was polite and informed the cashier that my drink was not made correctly, he had it remade for the SECOND time for it to be still made incorrectly. I did not have a complicated order by far , I told him once again it was not correct , he gave me a look like "oh well" and handed me a straw , not once did he apologize or tried to offer something else . I will never return to this Starbucks location . read more

Conveniently located in the Publix Shopping Ctr off Taylor & Vaugn Roads, this is one of the nicer and cleaner Starbucks I've been to. It's a stand-alone building facing Vaughn Road with convenient drive-thru and pleasant outdoor patio seating. As I do with all my coffee shop reviews, I am grading this one on the following 5 qualities: 1) good, strong espresso (check); 2) availability of Cuban coffee and it turning out well (nope); 3) nice, knowledgeable baristas (check); pleasant and aesthetically pleasing locale (check); and proper utensils for espresso such as demitasse cups and spoons (nope). Therefore, this particular Starbucks earns 3 of 5 stars. My advice to management is they have to-go demitasse cups available for their espresso shots like many other Starbucks do. Serving espresso in big, cup-o-joe type cups cools the espresso too quickly. read more

They ran out of chocolate chip cookies :(. But the server was pleasant and polite. I think after 12pm most Starbucks run out of chocolate chip cookies. I wish they'd bring back the toffee-doodle cookies. read more

This store is always crowded but sevice is always pleasant and efficient. It has a drive thru and seating area inside and outside seating. They have a large community table - which is often doubling as a mini child care area on weekdays with regulars who bring their toddlers and carry strollers. They have a cozy lounge area with a large couch, leather seats and coffee tables. They have several small tables for two ppl - definitely taken during peak times. Oftentimes it is diffucult finding a place to seat inside. Electrical outlets are in ceilings away from reach. Baristas are friendly and know their trade - it's a treat watching how main barista takes pride in his trade hand-making and mixing teas and expressos. Place is clean and tidy. read more

Starbucks - Always crowded - Coffee & Tea Near Me - Montgomery, Alabama

My husband and I are moving to Orlando today after living in Montgomery for over a year and a half, and this is our favorite Starbucks in the area! We are going to miss it! Montgomery customer service overall is awful, but the employees at this Starbucks always have positive attitudes, and always get our orders right. They are amazing!! We live in East Chase but drive a little bit out of our way to go to this Starbucks because it's worth it! 10/10 would recommend. read more

Baristas are friendly and courteous. Coffee tastes on par with most other Starbucks locations. It is difficult to hear the barista through the drive-through speaker. read more

Starbucks - Coffee & Tea Near Me - Montgomery, Alabama

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Their frappes are always watered down & I had ordered a mocha frappe, but didn't even receive the drizzle? Go to the Starbucks on Chantilly. They're the best! read more

I gave specific directions on how I would like my tea. This barista couldn't even make a simple tea with careful directions. I just left it there. It isn't rocket science. I understand you are following covid recommendations but when you are unable to satisfy a customer's request truly then stop working at customer service industry. I would never recommend this Starbucks. read more

Every time I come to this location my drink is made incorrectly. I tried them again, since they are so close to my work. This time they made my drink wrong three times and argued with me that the menu was wrong. Will not be going back. read more

Look at the world of coffee through the eyes of Starbucks: People have celebrated this magic bean from the time of the first brewing experiments with wild coffee beans in ancient Arabia. The brewing methods and roasting techniques may have changed since then, but our love of coffee for its invigorating effects and satisfying flavor has continued to grow. Atmosphere: Casual Wi-Fi HotSpot: AT&T Wi-Fi read more

I typically order through the app and come in and pick it up. Normally it's ready when I get there (I live 3 minutes away) and I haven't had any problems. Last time I went they gave me the wrong mobile order. I didn't realize it until I was down the interstate and tried to drink it. Good thing I'm not allergic to cinnamon. Anyway I came went back to the store about two hours later and told them what happened and the barista (didn't get a name) replaced my drink with no questions asked. She was kind and apologized to me for the mistake. I will keep going to this location. Plus it's always the least busiest of the Starbucks around me. read more

This has to be among the worst Starbucks stores I have ever visited. I visit this location often because it is the most convenient. However, they are constantly out of many items, the staff is not very friendly and they are slow. I order the same thing everyday but it may taste drastically different from one day to the next. I usually order ahead on the mobile app so I don't have to wait so long but my order is usually not ready when I get there anyway. I keep thinking it will get better but so far it hasn't. read more

Usually, I am a big fan of Starbucks and what they have to offer, but I believe that this location's customer service is less than par. To skip the line, I usually order through the app. Last time I went to this location, I placed a mobile order almost 20 minutes before I got to the store. When I got there, there were few customers and I actually saw my mobile ticket just sitting there and no staff noticing it. Eventually, I had to go up to the counter and they started it right away. Another time, I had a free tall drink coupon on the app, so I went to the counter and scanned it but it was not processing in the system. I tried showing the cashier my offer, but instead of the cashier helping me figure out the problem, she was very rude and kept repeating that it was not working. With that, Starbucks does offer a variety of drinks and small foods, and I would recommend it to any coffee or non-coffee lover, but I would not recommend this location. read more

This location is very convenient. I get coffee every morning and since moving on this side of town I have been visiting this store. The ladies here are always nice and helpful. I get my coffe to go most mornings so the speed is good thru the drive thru. The interior is clean and has a very comfortable atmosphere. I recommend this Starbucks. read more

Don't waste your time here. It's awful. We stopped in and ordered three standard menu items and WAITED for 35 minutes. After 25 minutes, I mentioned something to the barista and I thought she was making our drinks but instead ignored me and proceeded to make others drinks, even after she admitted the labels to my drinks never printed. I got the manager involved and she immediately made my drinks and apologized. I'll never stop at this Starbucks again. It was a disgrace to the company. read more

It's Starbucks...hello....you can always count on the same quality & consistency at ever location & that's what keeps me coming back & back again! Service is always attentive, fast & friendly. read more

This is usually my go-to Starbucks in Montgomery but today my barista was extremely rude. She didn't greet, was short with her words and after reloading my card and ordering my drinks, she didn't give me any sign of indication that she was complete with my order. Instead she looked at me like I was an idiot and said "you need anything else?" So I told her I needed my receipt and she responded "I can't print at my register, I'd have to go to the one by the drive thru." And that is my problem why? I'd rather have someone with better customer service and eager to work take her job. What a waste. read more

So, yesterday I went through the drive thru. I went to hand my money to the woman. My arms are not very long and I know I was reaching as far as I could. I noticed she wasn't making much of an effort to reach any further because she was pregnant. Which was fine, I tried to accommodate. She obviously thought I had an issue with how far she reached because she laughed and rolled her eyes. I thought, " Oh, I don't want her to think I think any thing of it, so I made sure I said thank you. Which she replied, "Yup." Now I have a problem. Enough to revisit the situation in my mind and type this. I don't want to call and complain, I don't want any one fired. However, if you are that rude or irritable, maybe you should reconsider working the drive thru. Plus, don't assume you know what some one is thinking. read more

Friendly staff and efficient drive through. Typical good old starbucks.

workers aren't too friendly. put in an order and after we paid they said they no longer sold Carmel macchiatos and didn't offer a refund. my least favorite Starbucks. read more

Favorite Starbucks to shop from. I usually get bacon & gouda egg sandwich and a cool, refreshing blend of juice. This location however seems to constantly be out of strawberry base and sandwiches, so I have to order something else which isn't all thaaat bad considering most things are pretty good on the menu . read more

At each entrance, there is a sign that says "Starbucks is a smoke-free environment." So is the outdoor seating area not part of Starbucks? If it is, why do I see three Starbucks employees lounging and smoking RIGHT NEXT TO THE DOOR?? They also have ashtrays on three of the tables, just inviting people to blow second-hand smoke into my face, should i choose to sit outside and enjoy my Americano in the sun. No thank you. read more