Starbucks is a chain. It's hard to give a chain five stars, but still, each starbucks is a bit different. The character of any restaurant or coffee shop is greatly changed by the people who work there, regardless of the name of the place. You know exactly what you are getting when you walk in here, as far as coffee, ambiance, food... But the happy staff who take a minute to chat and smile can set the tone for your whole day. That's what happened to me today, so I am posting this to say thanks while I sip my grande americano. read more