The price is not worse than my hometown and even though less people but still not slow

Typical Starbucks. The ONLY standout feature is that they charge OVER TWICE as much as you would pay at any other Starbucks. Go somewhere else read more

12 dollars for a large coffee is absolutely insane. Please anyone in the area make a better non corporatized coffee shop. There was no clear alternative so I had to begrudgingly pay the Starbucks tax this morning. read more

The prices are outrageous. Service was fine. Acceptable cleanliness. There were no tables or even a bar where you could enjoy your coffee. Not sure if there was a bathroom for customers. read more

Not sure how they ever got better than a 1. Worst Starbucks I have been to and I visit them all around the world (from India to Germany). 15 dollars for two cups of tea that took 4 people to make after a rude cashier. Don't waste your money! read more

Very disappointing. Everything was super overpriced to the point where a grilled cheese was over $10. Cashier was very rude and put in two of our orders wrong, only kind staff was there one barista. read more

Starbucks - Grande Dragonfruit Lemonade Refresher that was supposed to be a Venti with no ice. - Coffee & Tea Near Me - Mackinaw City, Michigan

This Starbucks was just bleh. We paid over 22 dollars on just two grande drinks. It was basic coffee we got. There are other smaller coffee shops throughout the city to get coffee from. Save your money and go there!! read more

Starbucks - Coffee & Tea Near Me - Mackinaw City, Michigan

The coffee is very expensive at this location. $22 for two grandes is insane. It would have been a bit cheaper to order on the app but they only allow you to use giftcards on the app for this store (pretty scummy). The cashier initially ignored me and then seemed frustrated that I wanted to order coffee. Didn't give me a receipt despite me asking. Very terrible experience. read more

Very cute but deceiving. Overpriced and slow service. I wouldn't recommend but if you REALLY need starbucks then be prepared for a long wait. They had about 6 baristas working and it still took a while. read more

Horrible service. 4 servers. No I should not call them that. 4 employees 3 of them on the phones. Dead flies on the window sill overflowing garbage. First time I got hot chocolate without whip. Overpriced with horrible service. One star is a generous review. read more

Terrible service. Slow but unnecessarily so. Great location but needs faster service. read more

I have to agree with every other person here! This place is horrible! So filthy! It's so packed with people, and they have very minimal staff. When I ordered our drinks, all except one was awful. They tasted like water instead of espresso. No flavor whatsoever Please do yourself a favor and find a local coffee shop here and completely avoid this SB location! read more

Paid $21 for two coffees and they messed mine up. Got a venti and she put only one pump in it. WTH. Taste like crap. Didn't even give me a receipt or the points. read more

Starbucks - Coffee & Tea Near Me - Mackinaw City, Michigan

It's simple... take your family somewhere else. This Starbucks absolutely abuses its customers loyalty by charging over 50% it's standard pricing. Milk alternatives - sure they have that there for an additional $1.70. Be prepared to pay over $12.00 for a subpar drink made by their disorganized and dirty staff. One employee was playing on her phone on the line. read more

Female worker was holding another female's hand WHILE taking my order. The other female looked like she was just visiting, not working. It was very uncomfortable. Additionally, no music and awkward environment. Old furniture. Poorly kept. read more

Horrible! Way over priced. Drinks were not made right. Workers were very unprofessional. Was nothing like typical Starbucks. Go to a local owned shop instead!!! read more

What a cute, touristy location! The line was long when we came in, but it gave us time to look at the fully stocked snacks and cups this place offers. We got Shannon as our cashier and she was awesome and very fast! This is the perfect walk-in coffee shop while making your way through this tourist destination. read more

See all

My family and I were looking for a place to eat lunch and because we knew starbucks we decided to go here. However the food and drinks were WAY too over priced. There was no information in the store that reasonably displayed the pricing. It's a financial trap, don't make the same mistake we did. read more

The staff is always nice and trying their best, and the second-story seating area has an absolutely phenomenal view. You will inevitably enjoy both of these perks as you sip on your overpriced drink (about double the typical prices of other Starbucks locations) featuring burned, acidic coffee and erred drink orders. A seasonal store, it shows as there's little customer service, experience, or quality of product for the inflated price. You're better served driving to Sault Ste Marie and paying the Mighty Mac toll than pulling off at this poor excuse for a Starbucks. read more

I would recommend avoiding this Starbucks. The building is really cool and the inside is 3 levels, although only the first and second are open. The first level is jam packed and doesn't have an easy way to maneuver. We ordered one grade blonde (received Pike) and one Venti black iced tea. Our total bill was $12.65. I have never paid that much for two basic, very basic, drinks. The store wasn't able to scan by barcode app and instead had to manually type my Starbucks card into the machine. I feel like I was being scammed and overcharged. I would not recommend. read more

See all

It may not help that we visited this Starbucks location around the time that Covid safety policies were put in place, but this store seemed to be a mess. I had to wait in a really long line on the sidewalk outside. My husband parked across the street in a lot as I waited. They were only allowing 5 people in at once. For some reason, they were taking a really long time to make drinks. There was only one person I saw making them from the window, and one taking the order. Another gentleman was standing around and moving stuff for some reason. When I finally got inside, the employee at the counter needed my order repeated 3 times. She then said "with lemonade" when repeating my order. I specified that I do not want lemonade in my refresher. I paid and walked over to the pickup counter which had empty paper straws and coffee spilled on it. It was really sticky and gross. I understand it was busy but it was odd that the gentleman "cleaning" the back counter did not at least clean the counter where we get our drinks or empty the overfilling trash cans. Also, fun fact... my drink had lemonade in it! I had to wait for them to remake it and the lady told me I should ask for regular next time. Not my favoritr Starbucks experience, I am hopeful it was only this bad because of the new restrictions. read more

I have been in Mackinac City for the past two weeks for work, and the first four days I visited this Starbucks they did not give me the correct drink. It was so bad I had to modify how I made my order. I used to order "Grande Latte with Breve", now I say "Grande Latte with Half and half instead of milk. No other Milks." I have never had to specify this yo any other Starbucks in the nation, only this Starbucks. An employee didn't even specify my order on the cup and I asked if this was the correct drink. She insisted it was...It was not. I've been drinking this drink for eight years now. I know what the difference in taste is. I suspect that some employee added regular milk and then just a dash of crème as extra. This is a failure of management, because it means they're not training their own employees on how to make drinks properly. In fact that's who I have an issue with. I suspect store management (not shift management) is falling asleep at the wheel and delegates their job to employees down line. I have to leave for my job at 7 am, and am given a very small window of time in which to buy coffee. They were late about opening up one morning, but there was an employee in the store. But this morning is what caused me to write this review. It is currently 7:13 am, and the store is closed. I looked up every resource online to find out if the store opens later on Sunday. Every sign says it opens at 7 am. 15 people have come and gone waiting for the store to open up. If they are going to have modified hours they should certainly post those hours on their door. In regards to the store during COVID-19. While they are observing social distancing and mask wearing, they have not organized the store in a manner that is efficient and facilitates social distancing. Many people crowd the store and they have not set up a system that is organized and it seems employees are working over each other. The back part of the store looks gross and disorganized, which really suggests that management had not put an efficient system into place that helps streamline the employee performance as they work. Also management up charges for drinks because they can technically classify this as a seasonal Starbucks. Which is a load of crap, because they are the ONLY Starbucks store in town. The employees for the most part are friendly and nice, and try to do their job as quickly as possible. read more

Starbucks - It's 7:13 am and this Starbucks in Mackinac City, MI is supposed to be open at 7 am. This is the only coffee shop in a 30 mile radius. - Coffee & Tea Near Me - Mackinaw City, Michigan

A fun Starbucks with convenient location by Mackinaw Crossing Shopping and boat docks. This location is a must stop for Starbucks enthusiasts. Very cute 3 floor building with a large but cozy 2nd floor lounge. They do provide free WiFi at this location as well. This location was busy when I visited on Saturday morning but the main lobby is a good size and if you want your morning bucks, then you know the drill... This location does have a full menu and limited retail. The grab and go cooler was a bit limited but did offer a snack and bottled beverages. read more

See all

I ordered 3 trenta pink drinks and got 3 venti pink drinks keep in mind this order was $29 so you can see why I'm upset about it

This is a very unique Starbucks location. It is in a two story log structure. The free wifi area and restrooms are located on the second floor with a beautiful view. The retail space is downstairs. They have everything every other Starbucks offers - high priced coffee, tea and specialty drinks made by trained baristas. My chi tea latte was weak - I think they rushed it :( but it was fun to see the unique venue for a Starbucks. read more

See all

Wow, super slow & never seen a Starbucks so dirty and uninviting quite like this one. We had to wait outside to enter due to COVID and this was horrible to look at as we waited. Why is nobody NOT CLEANING this? This is a huge tourist place, it should be visually appealing. There were 11 people in front of us, we waited 40 min for coffee. I'm sorry but this is not Starbucks service like any other. The staff was so un-organized. One girl was only working with one hand then every once in a while she'd use the other. It was hard watching the slow motion (lazy) service as you could see the huge line out the door and there was NO leadership to get orders done in a timely manner. Management here needs a reality check. Pictures of the nasty entrance doors we stared at for 20 min are attached. read more

Starbucks - Nasty, dirty exterior entrance full of cob webs and spider eggs. - Coffee & Tea Near Me - Mackinaw City, Michigan

The absolute worse licensed Starbucks ever. This place was disgusting and dirty and I'm still not sure why we stayed. Messed up our drink order and the food tasted old and my scone was stale. Never again.... read more

As a Starbucks regular, do not go here you're being ROBBED. I paid almost $17 for a tall caramel macchiato and a butter croissant. How? I'm still wondering. That shouldn't have been more than $10. Staff is rude and impatient, avoid this place at all cost. Would give 0 stars if it was an option. read more

Ordinarily Starbucks is my last choice for coffee. But with few choices in the city I decided to try my luck with it again. The staff were very friendly and my drink was super yummy! read more

Starbucks - Coffee & Tea Near Me - Mackinaw City, Michigan

This location has the friendliest staff of any location I have visited! Despite almost always having a wait- what Starbucks doesn't?- they are patient and great here. The location is perfect to grab your coffee before catching a ferry to the island. There is also a cute lounge upstairs. I love it here. The only downside is they don't take gift cards or allow you to use your app. read more

$10.60 for a drink is unreasonable. The Starbucks corporate office needs to review this practice.

Over charged us for 3 coffees when we ordered 2, they said this doesn't happen at all, funny 2 people right after us had same overcharge problem. Watch your bill. Sad it's the only coffee shop open early. read more

We visited here in the off season (June 1) and on a Friday evening and had a good experience. It wasn't busy and the staff was nice. I sat on the second floor while my husband and daughter played mini golf, which is located just outside. I loved the unique look of this Starbucks, inside and out. My only "issue" was that there is a long bench to sit on upstairs and it is covered with a microfiber type cloth that looked filthy, so I told my daughter not to sit on it. It also smelled a bit like urine right by it so I'm not sure if it was the bathrooms or the seats. read more

See all

Got 3 coffee's, two grande and one venti and they were all each $10. who the fuck priced this shit.

This is probably the nicest Starbucks location I've been to. It's a logging style type of building. You order downstairs and they have seating upstairs with a beautiful view over the marina. They can get quite busy in the mornings but they seem to staff accordingly and the wait is definitely acceptable. They have both pastry and hot dishes which is nice. They only downside is that they are not a corporate Starbucks which means they can't process star rewards. It's not their fault though, I wish Starbucks would change this policy. It's always a pain when you're travelling and want to use your star rewards because it seems like when you're on the road you rarely run into a Starbucks location run by the corporate Starbucks. read more

Starbucks - Starbucks - Coffee & Tea Near Me - Mackinaw City, Michigan

This is a unique Starbucks but it is not a corporate Starbucks. I knew this before they said no to my Starpoints. I usually don't write about bad service specifically but in Starbucks the drink (usually) is the drink and the service is what makes it. When I came in, it started to pour, so people rushed in and they had a busy spell. I ordered (eventually, there mobile app was down) three drinks, all custom and all decaf. There was one employee that was loud, abnoxious, and rude, that started complaining about the decafs and kept messing up. After a hilly fit, she handed the task over to a nice young lady who was only a week employed. All of this was while I was standing there waiting and listening. At one point she started YELLING because the beans were low. It was not an enjoyable experience. I thanked the young lady for not being rude and working through the problems. One bad "bean" messes up the whole pot if coffee. (The brand new employee kept this rating from being lower.) read more

One of the things that we like to do when travelling is to check out the big corporations as some of them are decorated with local themes. This Starbucks is in a two-story lodge overlooking the Straits of Mackinac. The bicycle seats are true to the revolutionary times of Mackinac Island. This Midwestern style Starbucks is something different to see for people like me from the southern states. read more

Starbucks - the lodge in the sunset - Coffee & Tea Near Me - Mackinaw City, Michigan

See all

Probably the most disorganized Starbucks I've been to. I've visited twice over the weekend (Memorial) so it's very busy. For some reason they don't put names on the cups. Because of this, each time I've been here, random drinks sit on the bar unclaimed, and customers take the wrong drinks. Let's be honest, Mackinaw City isn't a sprawling metropolis, so most customers don't even know what they ordered or what it looks like. Just now someone asked if the hot mocha was iced with coconut milk, for example. Because of the lack of consumer knowledge, names on cups is an absolute must. Also, they are completely out of breakfast sandwiches at 10:30am. Sounds like a lack of managerial planning. As I'm finishing this review, this poor Mocha is still unclaimed. read more

Starbucks - A sad, lonely, nameless Mocha. - Coffee & Tea Near Me - Mackinaw City, Michigan

Covering half of the menu prices to charge more? Cups cost 50% more than other locations? Loud and busy. Slightly rude employees.

Orderer 3 of my normal drinks and the costs was twice as much and they had to manually type my Starbucks gold card number in....is this place even affiliated with Starbucks, and why the price gouge, I understand the convenience of it but to double the costs? read more