This was actually a nice Starbucks. They are one of those renovated cafes that has a very clean aesthetic with the most modern of seating configurations, but lots of empty, negative space, concrete floors, and nothing cushy so it suggests, "Yes, we are a third space for you to linger, but it is very uncomfortable because we don't actually want you to linger." The barista who rang us up was very nice, asking about our plans for the day and I liked that he was trying, but I kinda resented Starbucks for making him interact like that because corporate things that if you have a personal moment with the customer, you'll want to come back. No my dudes, we are but tourists and we are coming and going so you will not be the place where everybody knows our names. Just give me my coffee and let's leave each other neutral. That's a perfectly fine way to interact with your customers. read more

Something changed very negative visit this morning. They seem not to care at all about getting order correct a was very lost. They also were very rude read more

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This location has been pretty good lately. Before when we would order, drinks would be a hit or miss. Coffee would either be very bitter and we would end up throwing it away or simply delicious. Employees are always nice. Interior is clean. Parking is plentiful. Hope you decide to check them out :) read more

Starbucks - Iced Pumpkin Cream Chai :) - Coffee & Tea Near Me - Las Vegas, Nevada

I love to sit down and work at Starbucks, but I'm not sure I will visit this one again. I was very disappointed in its cleanliness. The bathroom had toilet paper on the floor, the floor of the lobby was unmopped, the trash cans were overflowing, and the bar was a mess. I mentioned the problem with all the splashes on the bar to one of the baristas and she said that it was splashes from the syrups. No kidding, Sherlock! When I returned to the inside of the store, about 45 minutes later, it was still splashed. I sat outside and the tables were dusty. I can understand this because it is in Vegas, but one of the tables had a dirty cup on it from before I arrived to after I left. Also, the bathroom doors didn't lock. read more

Don't confuse this location with the one inside Albertsons. I will always prefer to go to a stand alone location over one that's inside a supermarket. This one is on the northern end of the Craig Marketplace. I stopped here to get a drink and pass some time while I waited for my Tesla to finish charging at the nearby supercharger station. The employees that I interacted with here were all friendly. My salted caramel cream cold brew was on par with any Starbucks that I've visited elsewhere. This was one of the more spacious and clean Starbucks that I've visited. read more

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Coffee was fine. The drive through was a drive through so can't speak to ambience much but the team member taking orders over the intercom was very rude. Didn't get his name but he was definitely the most disrespectful person I've ever had my order taken by at Starbucks. read more

We got there at 6:48pm on Sunday, and their drive thru automated system said they were closed. Cars in front and behind us. Closes at 7pm. So is it at 7pm or earlier? If so, can you just update your hours online so we don't all waste our time. Thanks. read more

The girl with the septum piercing is so sweet! She said to me the other day she is going to try and remember my order It's totally okay if she doesn't. I will be amazed if she actually does! It was the thought and her genuine interest and friendliness that was so sweet. To be honest I've only had really good experiences at this location with all of the employees. Great team here. read more

Went here once again and they were pretty much out of everything. They didn't even have whipped cream for the drinks!! This is a very common occurrence at this location! Always out of supplies! The Area Manager should be fired especially if they don't know how to keep their place of business stocked up! The inside is also dirty at times. The friendly staff have left and now they have rude employees!! I highly recommend finding another location!! read more

Just went through the drive thru. It was an insanely long wait despite there only being one car in front of me, and then they messed up my order. The order was coffee with milk... Not great read more

I needed to use all of my points so that I can stop patronizing this company due to the recent email that came out for the lack of respect to their Black or non-Black staff that have a heart for racial equality. My visit at the Craig & 95 location drive thru at 12:40pm on 7/1/20 was just what I needed to solidify my decision. One girl started the order (Destiny) and as I was asking her questions about a roast, another girl jumped in mid-sentence. Apparently she didn't get the memo that I was asking questions. She tried to quickly hurry my order along with a chipper voice as if that isn't what she was doing (we all know this type of personality, passive/aggressive...also there was no one else behind me, mind you). She ended up getting my order all confused. Out of frustration I just placed a regular coffee order (not even sure if I received the roast I was inquiring about), and a Impossible sausage sandwich. Once I approached the window. Destiny was there and I asked if someone else took over my order and she said yes. I told her that she was quite nice, but the other girl frustrated me into ordering something I didn't even want. Destiny apologized for her coworkers actions. To top it off when I got the items home, the bottom of the sausage was burnt and the cup of coffee was over-filled and spilled all over me & my countertop. All I could think about is what would have happened if I tried to drink this in the car. It would have spilled all over my clothes and possibly burned me due to the temperature. I'm very disappointed that I spent money at this location today, and I should have just chalked up my points as a loss. Needless to say, I won't be going back there. read more

Starbucks - Overfilled decaf coffee - Coffee & Tea Near Me - Las Vegas, Nevada

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First time at this location. Right off Craig Road so you cannot miss it . Opted to go in because the drive thru line was so long. All tables have signed that you are not able to utilize them because of covid. The store was clean and we were greeted with a hello. They had a large variety of pastries which I loved because some Starbucks sometimes are limited. They were pretty quick with service and making our drinks. Would definitely return read more

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I usually go to this location and have few complaints, but the amount of ice in my grande iced coffee seemed a bit ridiculous. Starbucks is already overpriced and I usually go only if I have a gift card or for something special. This seemed like a rip off even at my "free" gift card price. This was the ice after I waited in the drive through and finished it so there was probably more to start with. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

The place is clean. The customer service is nice. The bathrooms are clean. But sad to say the water is unappealing read more

Starbucks - The store - Coffee & Tea Near Me - Las Vegas, Nevada

Stopped by in the drive thru and they have a long and spacious lane for potential cars. The order was taken quickly and service was friendly. My drink came out fast and tasted great! read more

Starbucks - Venti hot caramal macchiato, extra caramel, stirred - Coffee & Tea Near Me - Las Vegas, Nevada

I would give it negative 10 rating if I could.This place is utter shit to be in.Overcrowded and to be hones ,staff is drowning in a glass of water.Baristas are crap and they don't even know how to make a proper cup of coffee.Orders are mixed and wrong but its too late to go back to say WTF guys !!! Starbucks is garbage of a coffee place ,same as McDonald's is for food but they depend on you....your morning fix.I made a mistake once....never again. read more

Ordered a Matcha Latte and got half foam...tried calling the store since I was on my way to work but their phones are turned off. read more

Starbucks - Ordered a matcha latte and got half foam..... - Coffee & Tea Near Me - Las Vegas, Nevada

Friendliest employees at this location. Every interaction has been pleasant. I don't remember the drive through guy's name, (he's got brightly colored hair) but he is the nicest person there. Always cheerful and not irritated if you ask for a change at the window You know how that is.. when you forget someone's order. Even when items are seasonal and off the menu, they still make them for me. Place is always clean too. read more

I've been feeling little under the weather. I always try to grab some medicine ball from starbucks cause I always feel a little better after having a sip of lemony tea with a hint of sweetness from the honey. Unfortunately, there are a lot of starbucks that are always out of the tea bag. However, this location has not failed me ones. I stopped by at this location, and I got to grab my medicine ball drink with the impossible sandwich to go with it. The sandwich had soft bread, and the meat was tasteful and not salty, but the cheese was everywhere when I opened it. Overall, it both made me feel better and was able to get through my 12-hour shift. read more

Helpful hint: when someone leave a bad review, go look at the rest of the type of reviews they leave for other places, if they're ALL negative reviews... I think we know who the real problem is.. I LOVE THIS LOCATION! They are the sweetest, connect with their customers on personal levels & genuinely care about getting to know them. They take making drinks very seriously and won't let you leave if you're not satisfied. LOVE LOVE LOVE this location and their partners! :) read more

I went to this starbucks this morning and not only did they mess up two drinks, they forgot about one drink that i had ordered. additional to that I had ordered a cake pop only for the cake pop to be smushed inside and not even edible! read more

Starbucks - what kind of cake pop is this??? unacceptable - Coffee & Tea Near Me - Las Vegas, Nevada

Ordered online, and this is what I got. Is this how you really do it Starbucks?!! Is this even a venti??? What a way to start my morning read more

Starbucks - Ordered online, and this is what I got. Is this how you really do it Starbucks?!! - Coffee & Tea Near Me - Las Vegas, Nevada

Horrible don't go to this location! I got a ice drink this morning and there was a long strand of hair at the top of my cup! I took it back in the store and the manager on duty I believe his name is Daniel with a long beard refused to help he was " too busy giving water at the drive thru". Then a different associate assisted. Asked if I wanted a new drink, I was so upset I just wanted my money back, he gave it on a gift card. So I had to go to work with no coffee! Horrible location, Horrible leadership! read more

Usually the best location I frequent because the lines are crazy long always at the two locations nearby my home. Today line was long but not bad. The guy taking orders at drive through was strange though. Not a great customer service person. He gave me my order and asked if I wanted anything else. I said I want my credit card back! He was nonchalant. And I did not receive a straw, which frankly I don't understand why now we have to remember to ask for one when you used to just give us one when we ordered a cold drink. read more

I stopped here after breakfast this morning following a hike at Mount Charleston. I've been here numerous times in the past, but today was the first in a fairly long time. Service was quick and pleasant. When I'm in the area, I won't hesitate to come here. read more

This is my "go to" Starbucks and I am usually here at least twice a week. Sarah is a great GM and very personable. Sadly, John M. no longer works here and has moved on to a new career and greener pastures in CO. I agree that this place gets a bit crowded & I have chosen to sit outside on marginal weather days. There are a dozen or so seats outside with umbrellas for the tables not under the awning/breezeway. Drinks are consistent though & they know what extra-dry actually means. I have been here right when they open, when it is busy, and just before close and service is fabulous. What else can you say about the most widely visited coffee chain in the US? Starbucks tips: 1) Use a registered card in order to get free items for every 12 purchases 2) Buy & use a reusable cup (save on the landfills) 3) Get to know your barista(s) read more

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This spot used to be my go to every morning before work, running late or not, I still stopped here to get my morning coffee...until I started noticing the inconsistencies in their coffee. It's as if they all took different coffee making courses, by different teachers, from different countries. Although most employees are very helpful, there were some that didn't even know what ingredients contained within the specialty drinks. Perhaps that's the reason for the inconsistencies. There's one guy who is always in the drive thru that always seems to be having a bad day. I want to tell him everything will be okay, but then his attitude and bad vibes just make me push on the gas pedal. But overall, I think I'll just go to the Rebel gas station for their coffee from now on. read more

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Hi everyone this is Vegas Fletch here at The NUMBER 1 Starbucks in The Valley, Located at 1001 South Rainbow Blvd. Inside albertsons grocery store the Northwest corner of Rainbow and West Charleston. It is managed by James who is a great guy. He's very fast and efficient. And I want to give not only a 5 STAR shout out to him but his amazing employees: Adriana, Nadia, and Bee! A super job all of you. All of you get 5 STARS For your fast and efficient service and being a Professional Adult BARRISTA! I always get a Venti Caramel Machiata. When I was working I would always come in and get a breakfast item they have there. I have been going there every day for a good number of years. On a side note if you like their service please be kind and tip. After all they are NUMBER 1 in The Valley. Again thank you and 5 stars from me definitely! read more

Apparently when you ask for light ice, that means 7/8 of the cup has ice... The flavor was good or I would've only given 1 star. Usually don't pay for coffee but had a gift card from Christmas & just wasted it. read more

Starbucks - "LIGHT ICE" lol - Coffee & Tea Near Me - Las Vegas, Nevada

I'm sick and tired of showing up here and they randomly change their operating hours. Pick a schedule and stick to it! I'm calling corporate tomorrow because this is the 5th time it's happened! Stop wasting my time the other two locations up the street don't pull this nonsense. Then for your barista having attitude about it doesn't help either! read more

You need a different manager. This location seems to be closed more than its open. And when you are open you turn off the order ahead feature way too much. Most of the starbucks in this area are far busier than this location and seem to be able to stay open. Absolutely ridiculous. NEW MANAGEMENT!! read more

One of my favorite Starbucks. Never had a problem with my order here. I usually do mobile ordering and it's always waiting for me even if I ordered it a few minutes before. The baristas are always friendly. Store is clean. Tad bit chilly in the lobby but other than that it is good. read more

They're open super early, never too busy in the mornings and offer prompt service. Everything I've received here was correct. The drive-thru moves swiftly. Perfect en route to the desert at 5.30 am. read more

Joseph is amazing he is sooo sweet and completely helpful... I went to another store and they refused to put my drink in a larger cup because I didn't want the dome lid but still wanted the whip anyone with a toddler knows why I wanted a flat lid lol... I simply called to ask him why it is against policy and he went above and beyond he told me to come on in and he will fix me up with a new drink the way I wanted it.. I absolutely love this location and the workers here!! read more

I don't even know how this place even has 3 1/2 stars... worst Starbucks I have honestly ever been too never have anything/always out of stock. It's unfortunate that this is the closest one too me. I don't understand how there can be another Starbucks a few miles away that has everything they need to complete my order but this one never does. Make it make sense or just shut down for good. read more

It's not the best star bucks and I found it peculiar that there was only one worker there. We even sat inside and he was running both drive thru and tended to whomever was ready to order inside. The fraps had large chunks of ice in them but it's hard to keep up with only one guy doing every order... read more

My biggest issue with this place is that an employee, the GM, is the current Duke of this place! Unfair, checking into a place you work! D: ANYWAY, Aside from that grumble - This place has bomb staff. The GM Sarah and Jon in particular are two powerhouses that remember names, drinks, and current events in their customers lives. Starting the morning off here is nice as you get a great view of the sun light scraping across the sky and some great conversation. It's also a great location as it's right before you take off down the 95 highway. I usually stop by here on my way to/from the Tenaya Barkin' Basin Dogpark with my Golden Retrievers, who are very popular with the morning staff. :) But the place is clean, efficient, although small so this is not a great Starbucks to lounge and study in the middle of the day due to how crowded it gets. One small group of book club or Republican Wives or whatever who meets every so often here just swallows the place whole with a mere twelve people. Also - WiFi is kinda slow here. I suggest heading East to the Craig in the plaza with the Lowes. They have a larger Starbucks with a slightly faster WiFi. Doesn't quite has the warm social aspect of this location, but great to get work and projects done. read more

This is my Nieghborhood Starbucks, therefore i know a few of the Baristas by name, almost all but one take care of me and understand my drink order. A single one, always hassles me for what turns out to be 3 oz of extra milk. I'm not a Rocket Scientist but I know this, I'm already overpaying for coffee by over 1000% so Lady in the morning crew who is always having a bad time, find a new job maybe? Where you won't be bothered by a few ounces of milk, I've spoken to other locations about this & it's not a big deal anywhere else. Everyone else keep doing a great job at being Normal cool Human Beings! Alex the LIGHT ICE DOPPIO EXPRESSO guy. read more

This is by far the best Starbucks in vegas. The morning crew no matter how busy it is are awesome and have a great attitude. They are friendly and even remember my drink. Sometimes I go there just to get my morning started right. I love the morning crew read more

Ordered iced green tea latte. The few ounces of the actual drink were great, but it was filled to the top with ice. What a waste of nearly $6.00. read more