I was enjoying my coffee from a mug when I decided I wanted a refill. A barista (heavy-set, BMA) helped me with it. I was about to place my used mug on the dirty tray area, but he insisted on taking it. I watched him take my dirty mug to the back area and then return with a mug. At that moment, I wondered why he did this, because I could clearly see clean mugs already sitting on the counter. I noticed he forgot to actually get my refilled coffee, so I had to remind another barista to grab my black coffee that was ready from the machine. Once I received it, I immediately noticed the mug felt cold, as if it had just been rinsed. I sat down and inspected it. There was a coffee stain on the lip of the mug. I wondered whether it was someone else's mug or simply poorly washed, unsanitary. When I turned the mug all the way around, I found a hair on the lip area. I immediately returned the mug and told the female barista, "No need to compensate me for the refill. I have to go pick up my family." I was so upset that I came back later to complain to the manager. The lesson here: Don't do a half-assed job. Speed kills quality--slow down and do things properly. read more

Starbucks - My receipt for black coffee. - Coffee & Tea Near Me - Las Vegas, Nevada

I was running errands in a side of town I usually just drive through, so when I saw this Starbucks on the corner of this shopping center (after grocery shopping), I decided to come in a get a little caffeine sweet treat. Walking in, the place is large with plenty of seating but it also feels stark and a bit empty. Hopefully, since it has such a large footprint, they will add more comfy chairs and some decor back one day. Ordering was easy, like most other Starbucks. Since there is so much seating, I sat while I waited for my order. I'm glad I did though because I will say, I think they work a bit slow at this location. This was probably the longest I've ever had to wait for a single drink and I'm guessing it was mostly because almost all of the people working were prioritizing their conversations. I won't knock them too much because they were conversing with customers/regulars, but it's still a bit crazy to not work while moving your hands. Thankfully, my drink (which I had never tried before, it's part of a new promotion) was good and I enjoyed it thoroughly. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

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Went in for a medicine ball and the barista acting like she had no idea what I was talking about Ended up getting a chai tea with vanilla and it was horrible read more

Perfect birthday evening drink I requested a drink suggestion with no caffeine and it was light and refreshing. Iced Blackberry sage lemonade I will get it again and again from now on. The barista was kind and all the the staff wished me a happy birthday as we left. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

Thanks so much jay you're the best Starbucks employee and made me feel welcomed. I was having a pretty rough day and jay made it better !

So I work in a medical field and as a concierge's owning my own business and I changed Starbucks because of the fact I work in the health District I started coming to this one because in the mornings they're open when I need to stop and get coffee at 5 AM But I've stopped in here a couple times on the weekend around midday morning, and I don't suggest that at all there's a girl in there by the name of Tiffany that's literally a playground for her. She's dancing up in everybody's face dancing like she's singing the songs it's actually kind of pathetic. I understand having a good time, but the poor young Latino boy that was trying to get to work done. She was all up in his face, begging a security guard to dance in the middle of the store. Wow, 5 to 6 of us are standing there waiting for our drinks to the point where a couple nurses said, can we please just get our stuff? I suggest not going in with this Tiffany girl working because every time I've been in there it is a disaster. It's a shame because this is a cute little place not in the best location, but they definitely keep it together in. It's definitely better in the mornings the staff Seymour, attentive to the people coming in seems more clean and organized On the weekends around 11:50 AM I was in there and there is seven people in the store, but eight tables filthy with dirty napkins and food all over the floor. Photos will be posted I suggested you see a young girl with black hair with a name tag that says Tiffany and I can grab her picture I will and I'll post it but if you see her, you'll be waiting for your drinks read more

This is one of the worst Starbucks in Las Vegas. I spent over 10 minutes sure. That's not long, but 10 minutes in line. Because there was an employee who was buying the whole entire store right was doing different types of discounts here and there instead of moving off to the side, and letting the customers go first. She decided to take up the whole entire spot. It's the worst place ever. Don't go go to other Starbucks. There's nicer people there too. They didn't even acknowledge me either. read more

This is hands down the best Starbucks in America. It's in a questionable area, but the staff makes you feel warm and welcome. Tiff, Sofia, Nev, Semir bring so much fun to work with them. They're all smiling, cracking jokes and making you feel happier than when you walked in. Starbucks should take notes from this crew on training. read more

So, I've been coming to this Starbucks because I have to take physical therapy three times a week so I'm always here before or after. The staff is amazing all of them go above n beyond to make sure guests are doing good. Not only only of them are friendly and attentive but their coffee is always on point!!! It's becoming my favorite Starbucks because of their service and their coffee. They also seem to have a lot of regulars... which says a lot about them. Will be coming back for sure ! read more

In different as I haven't been here yet tried to go this morning to get coffee before making Mother's Day breakfast but they still weren't open at 6am. Ike of the busiest days for people to get coffee for moms and not open during hours posted read more

02-01-2022 This review is for my barista Charles at this particular location for this particular night because honorable mentions are made for just that; honoring good service, quality work, and prestige customer handling. The establishment Always well kept with its open floor plan and open space for organized lines. There are two restrooms for perspective male/female categories. Bookshelves that carry Starbucks merchandise within view while in line. What's in your cup? Starbucks Nitro Cold brew Sweet Cream Always a cup of energy with a bold taste of bitter and sweet, creamy and smooth; it does the job to keep up my sleepy Yogi Bear, all the live long nocturnal shift! Medicine Ball Starbucks not so secret menu. Hot item menu; it seems to always be sold out. My go-to cup of tea when I feel a tickle in my throat. I highly recommend this item. A flavorful combination of sweet, tart, and fruity. Always served heaping hot so double glove the cup. Customer service My honorable mention goes out to Charles, the barista who provided excellent customer service! Charles greeted me with a friendly smile and provided excellent care! More often I have been experiencing poor customer service in many brick and mortar food chains even while in its slow customer traffic mode. I arrived at 18:00 h to an almost empty cafe, Charles brings his A-game to the hospitality industry with his extra attention by checking back stock for merchandise items, to his patience in handling service lines by suspending a transaction for me so I can log in to my Starbucks app thereby allowing the line to flow by handling the next customer. Kudos to you fine chap, thank you for your service! I shall return! read more

We stopped here for a couple coffees and I had to write a review because this Starbucks has the NICEST people working here! The service definitely stood out above any Starbucks we've ever been to! read more

I have gone into this Starbucks several times just to find out they're out of the tea needed for the medicine ball. I asked when they would be back in stock and they were extremely unhelpful and rude. I also asked if they had any replacements as I know other Starbucks will make it with existing tea but the staff behind the register was not even interested in problem solving the situation. I ended up walking out as as result of the unprofessionalism of the staff. read more

This is an older Starbucks, but it's been well maintained over the years. It's in a great location, right by many businesses including medical facilities. Their customers are frequently medical professionals so this is the place to go if you plan to choke or have a heart attack. It's also a tough part of town so you might see some less desirable clientele. As such, they require a secret code to visit the bathrooms. I saw a friendly employee (I think his name was Cliff) talking with customers as he was cleaning. They were quite busy, but always cleaned when they had a break at the counter. Bad news about Starbucks... they are getting rid of the light mix for Frappuccinos. This means venti drinks will go from under 200 calories to over 400. read more

Starbucks - The bar - Coffee & Tea Near Me - Las Vegas, Nevada

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This location never disappoints . Always someone nice in the front . The lady with the red hair even helped me figure out How to place my favorite drink to the app . 10/10 read more

Is it pathetic that my gold standard for comparison is through the Frappuccino? Yeah, it's pathetic. But it is the one item that I consistently order r different locations. Service is good. Speed is super slow. The Frappuccino's have a good ice to liquid ratio. I'm always satisfied with my order. read more

Came in today at around 1:20 pm and it caught my attention when i heard one of the managers tell their barista to continue their conversation to the back "where no customers could hear them" i thought it was weird so i stuck around and ended up hearing the same manager yell to their barista from all the way in the front. Im disturbed and unpleased with my experience at this store and how their workers are treated. read more

My all time favorite Starbucks location! Maybe a little on the ghetto side but the actual Starbucks location and staff are more than 5stars! Been going here for the past 5years and no matter what staff comes and goes they're all so great! And I get my coffee super quick which I love! Never keep a coffee addict waiting lol read more

Starbucks - Grande chai latte w/almond milk extra shot - Coffee & Tea Near Me - Las Vegas, Nevada

This guy Jake literally went above and beyond and his coworkers stepped in to help him so he could help me. Thank you for your kindness and helping me get gift card for all my volunteers at church. You all are really appreciated!! read more

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I'm going to put this at the standard of any other Starbucks - so they still serve the same coffee as the rest, which I like. But, they were really poorly run my last trip. Granted, they were busy. But when I came in, they were calling out all the mobile orders they had made, "Kelly, Clarissa, etc etc" so I figured I'd they didn't call my name, they didn't have my stuff ready. So I wait to be called. In the meantime, they're busy, running behind on plenty of stuff. A maskless woman comes in, complains that she been waiting, and of course, she gets served first. I guess she doesn't think the rules apply to her, and this Starbucks is happy to agree. As the maskless patriot walks out, she says "Tell your sister I said Hi!" to one of the employees - so I guess that explains the first-class service. Anyways, after a few more minutes, and seeing they've lost a few orders, I get a barista's attention to ask them about my order. I give them my name, they look down at the prepared orders (the ones I thought they were calling out this whole time) and she gives me my order, which has apparently been ready the whole time, they just didn't call out my name. I really don't understand why. Overall, just a frustrating trip. Poor quality compared to other Starbucks. I'll go down half a block to the next one. read more

Update: 9/7/2017 Dirty, sloppy, one slob kabob making drinks..... Had an issue with a young sassy girl... I watched her pour cow milk into my husbands unsweetened iced latte. She actually got super shitty with me to the point her manager came out of the office and remade both my drinks. She needs an attitude adjustment. Slinging drinks around in a sassy rushed way is not very Starbucks to me. She won't last long. read more

Starbucks - "Stop drinking caffeine..." they said... "Never..." she said... My usual Monday, normally just a Doppio :) - Coffee & Tea Near Me - Las Vegas, Nevada

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slowest Starbucks I've ever been to, it's not even rush hour avoid and go to Charleston and Decatur. they have it much more together read more

Very cozy Starbucks with lots of room and friendly customer service. This is a favorite haunt that I frequent a lot. The staff is friendly and bathrooms usually always clean. The only issue at this Starbucks is if you sit outside at the tables the security officers will make their rounds and mess with customers sitting out here. They will single out certain people so I don't know why but my only issue. I have simply told the security on occasions that we are guests of Starbucks and you would think that the Starbucks drink and usually a muffin would make that clear but after that it's all good. read more

Not deserving even 1 star. This is ridiculous. It will be my first and last time ordering from this place and will make sure I will post this picture everywhere so people know what Starbucks sandwiches are like. Very, VERY dissapointing! read more

Starbucks - Roasted tomatoe and mozzarella panini - Coffee & Tea Near Me - Las Vegas, Nevada

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Slowest Starbucks in the world. 3 cars ahead of me and I've been in line for 20 minutes. Just avoid this shit show.

Don't go and get your coffee here! It's 7:45am The Baristas all 6 of them where having a chatty time while I was standing there to purchase a gift card and order my coffee. I was ignored for five minutes...... not even a "will be right with you"! I left and bought my morning coffee at the Bagel shop next door! Friendlier! My money will be spent on good customer services! Even mediocre service when it comes to my coffee, this morning Rancho Starbucks was below the average customer services .. SMH!! read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

I have been coming to the Starbucks since the day it opened it used to be good not anymore I ordered a pour over Komodo they acted like it was a big deal like they're going way out of their way to serve me coffee at a coffee place like I have to tip more than they already ridiculously high price to get good service I have done that in the past and I still get the same crappy service I ordered an everything bagel with cream cheese they made it up in advance of the coffee and let the bagel sit on the counter and get cold boo Starbucks on your training I think Starbucks altogether needs a whole makeover I try not to go here as much as possible there's another place that is more upbeat with the initials DB read more

Decided to grab some coffee before looking at some homes in the rancho area. Walked in to this location and was greeted immediately which was awesome! Ordered our coffee with the nice barista girl. I needed to step into the restroom but when I did it was disgusting. There was a wet paper towel right behind the faucet handle and toilet seat paper on the floor. It had a funky smell, not pleasant. When I walked back out to sit down, the common area was dirty. Chairs were mostly pulled out and paper from the straws on the floor. Besides the cleanliness the experience with the staff and the drinks were good. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

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I'd probably say this Starbucks is the best in town due to the fact that the peeps who work here are always... I mean [always] friendly and they make it a priority to memorize your name and your drink. Now that's what I call true customer service, which existed back in the days when you knew your neighbors and the name of your grocer etc... but what do I know? I'm not from that era. I like the attention to detail from the staff and that they are super quick to fix anything that may go wrong with your order without question. I also enjoy this Starbucks because it's across the street from where I live and you can't get anymore convenient than that. Um, never mind you can... this local is missing a drive-thru and then it would be perfect. What else can I tell you about this Starbucks that is more amazing than the rest. No matter what I order they always have it, which means they have a good handle on their stock and they also seem to have more variety of goodies on hand, such as kind bars, 2 moms in the raw and prepackaged glazed nuts, which are my favorite. In a nutshell this Starbucks rules!!! read more

This is the closest Starbucks to both of my jobs so I come here all the time. The baristas are friendly and fast even when there's a line or crowd in the mornings. I have never waited too long on my drink and it's always made correctly. The seating area is spacious and there are no shortage of outlets to plug in your laptop or other device. This is probably the location I've been to with the most seating and outlets which makes it a great place to hang out or conduct a casual business meeting. It's located in a busy Smith's parking lot with a lot of other restaurants and businesses, so the parking lot sucks. You may have to park further back if you come during the lunch hour. read more

This is the place to go if you want to see the movers and shakers of Las Vegas, and Nevada Politics. Commissioners, Councilmen, hell maybe even the Mayor. This location is located near the Medical district and also classic Las Vegas neighborhoods like the Rancho Estates, Scotch 80's, and Naked City. The coffee at this location is always hot and fresh. I recommend grabbing a book or your IPAD and grab a seat to see who you can rub elbows with while enjoying a power cup of coffee session. read more

We were in the area and decided to stop at this Starbucks. The staff was super friendly and competent. It may the stop so pleasant. Wireless, of course, allowed to me to download their new app without using my own data time. Kudos to Starbucks for this freebie. read more

Updating review. All good here, clean store, friendly and fast service. They have really turned things around here in my opinion and I always get good service now. read more

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Very disappointed with drinks, tasted like old coffee that was left on a pot over night and burned. Have never had such a bad coffee. The service was amazing very friendly, but even the barista said the machine was taking longer then usual to make the shots. Very upsetting! read more

The baristas here are shady. Watch your change when you pay cash. This is the second time these baristas try to say "you didn't give us $10, it was $5" the first time it had happened we let it slide. Second time we called the cops! We got our $5 change back! Cop made them count drawer even our receipt didn't made sense! The only reason we go here it's cause it's close by to our grocery store. NEVER again. Watch your change..they're using the old trick. I hope they don't scam the old or disabled. read more

My boyfriend and I just passed through this Starbucks to grab a cup of coffee through the drive thru. It's early- around 6:30 am. I'm not 100% on my game. So when I ordered my chai tea latte I forgot to ask for a milk substitute. A part of me wanted to really just suck it up and drink it as to not be a hassle, but I know my body, I can't handle dairy so I asked her with sincere apology and did say it was my fault for the slip up, but all she did was stick her arm out expecting the latte back. Which I understood I was going to return for the one I wanted, she didn't speak to us anymore and her face got expressionless. She made me feel really awkward, idk if she was having a bad day but it transferred into her work ethic and left an impression on me. Sorry again. read more

Every time I go to this Starbucks EVERYONE is great!!! I know I know each one is like that but this is one is always in a good mood no matter what time I show up. Now I have frequented Starbucks many a times and of course it always taste and looks the same. BUT I swear the last two times I have been here Arturo has mad my coffee and it is so much better!! Listen I don't know why it just is. Weird I know but this girl will only have Arturo make her coffee when I go here!! Thanks again Arturo for GREAT COFFEE and to the rest of the team thank you so much for always being so amazing as well. Cheers and see you soon!!! read more

i always feel embarrassed ordering my drink with all of its add-ins, but heydy made sure to carefully take my order patiently and kindly. She was excellent :) thank you Starbucks read more

It's a shame the great people working here are overshadowed by an angry and disrespectful barrista named Travis. He can be heard cursing and making fun of customers in back, telling me to put on a sweater or leave because he won't raise the temperature and generally being combative with customers. Since nothing changes I have to believe it isn't his fault, it is the manager, Cliff's fault since he allows this circus show to continue. Since my last review credit is due. Cliff, the store manager, made the time to approach me and let me know he does care and that certain corrective actions have been taken. Kudos to Cliff for his professionalism and taking action. Cheers! read more

Update: Up to three and then to four stars from one. They got the one star initially by repeatedly failing to make an americano drink correctly. In last few visits it has been good and the baristas have been more pleasant without an attitude read more

Starbucks - Front line area - Coffee & Tea Near Me - Las Vegas, Nevada