Super busy location- be prepared to wait for your drink orders. The location ne so, very loud, making it hard to work. Not a relaxing chill Starbucks but a grab and go or sit on the patio. read more

See all

Have never seen a Starbucks so staffed even at the airport. The customer service was ok. But the drinks weren't made properly and i thought i was the only one until i noticed people from the drive thru parking and coming inside like myself to have their drinks remade. Had it remade and it was still wrong. And i didn't even have a difficult drink but they just weren't even using all of the ingredients or properly making the drinks. Back to the Interlock read more

This Starbucks needs more staffing to get orders out on time. They always have people waiting for their orders past the time of their expected pick up. read more

Workers here are too harsh and they dont even have a smile on their dace when talking and they got my order wrong 2 times so in the end service was horrible read more

I was in the area and decided to stop by to grab a drink and a bite to eat. It was around 8 am on a Friday and there was decent foot traffic and a bit of a line in the drive thru. I placed a mobile order which said it would be anywhere from 16 to 22 minutes so I figured I'd park go inside and sit. I was welcomed as soon as I walked in and I liked that this location is spacious and not so small as many locations are. There was plenty of space to grab a table and sit and the pickup area was a good size so you didn't feel like you were invading others space. I grabbed a table and worked for about 5 minutes before I saw that my drink was ready (wayyyyy before the promise time so win) and as I said "thank you", one of the baristas said "have a nice day" which hey in the midst of their busyness they acknowledge me and I appreciated that. I sat for another few minutes and heard my name called and sure enough my food was ready. Again, ready wayyyyy before the promised time on the app so this was great. I thanked them as I walked away and heard someone say "your welcome"....I mean hey simple things can make customer service that much better. My drink was made just the way I ordered, the sandwich was good, service was wonderful and it was a pleasant experience. A good way to start of a Friday morning. read more

When in the area this is my go to coffee shop it. The City of Hapeville has some amazing little spots and this is one of them. A gem with a great staff and nice menu choices. They didn't have a flat white dial m the menu but they gladly made one for me. read more

Service horrible, waited literally 35 mins for an order. Place wasn't even busy... had to ask for the order and apparently they completely dismissed the order and "didn't see it" read more

ICK ON A STICK! This is such a beautiful location but the customer service was just not right. The mobile orders were piling up and curdling. The barista had zero knowledge on how to make drinks as if the particulars weren't on the stickers. Not once did she apologize for the inconvenience. She was very careless in her movements. Not to mention there was a broom on the counter near the coffee pots. Then an employee fell no one batted an eye or lended a hand to help her. Then there were homeless people coming in and out of the store and sitting on the patio that is designated for paying customers. This place was pure chaos. I really wanted to love this place. Whomever the owner is, they really ought to come take a visit to their store regularly. read more

This is Not 4 shots of espresso by looking at the color and differently dont taste like it. I order this same drink everyday at different Starbucks so I know how it looks and taste. You guys have the nerves to lye to a customer. This Starbucks is A NoNo buyers do not support this STORE!! read more

Starbucks - Coffee & Tea Near Me - Jonesboro, Georgia

Drinks aren't the same. I ordered online & had to wait 20 minutes once I arrived. I will never order a drink again from any Starbucks with foam because they use foam to disquise giving you less drink. I knew my cup felt lighter it was half full (venti) when the foam settled. read more

Starbucks - Coffee & Tea Near Me - Jonesboro, Georgia

See all

This was my first time at this location and it was a pleasant experience. My venti vanilla bean frap with oat milk was made to perfection, the service was great - workers were super nice and the vibe was nice. Lots of seating indoor and outside. read more

Starbucks - Coffee & Tea Near Me - Jonesboro, Georgia

Normally order from here sometimes the drinks that have milk hit wrong. I can only think it's because of the milk being spoiled or left out to long. I've order same drink everytime in Starbucks. This is the first location that's left me feel sick from the stomach with bubble guts and nausea feeling. It is usually a fast experience there and nice clean environment when I go in the mornings. Just won't be ordering any coffee there anymore read more

My personal experience from Starbucks has been extremely horrible. If you want to get Starbucks i would strongly recommend not buying it through Doordash or any other delivery service. The food for some oddly specific reason is NEVER complete. There must always be something absent or missing from the delivery. and some drinks look like they didn't even try. read more

Starbucks - Coffee & Tea Near Me - Jonesboro, Georgia

Takes forever, like forever. Ordered only 2 drinks nothing complicated and they took about 30 minutes.

Great art work very spacious location, Seems to be clean great ambiance. Slow in orders especially for DoorDash read more

Starbucks - Mobile order pickup station.. been here 5 min still no help from employees. No order - Coffee & Tea Near Me - Jonesboro, Georgia

Just all around slow. Every time I come to this location the line is extremely long, when you get to the intercom it takes a while for them to even speak. All you hear is shuffling. Once you get to the window they still take ages to give you your order. Based on other reviews this is an on going issue read more

This is the worst Starbucks location I've ever been to. They are extremely slow. I regularly have to have my order remade. The ambiance is very ugly. read more

This location is hit or miss. But unfortunately lately more misses than not . Some days they will get the line moving quickly but now it takes at least 30 minutes in the drive thru and that's only if there's no more than 5 cars. The worst has to be the communication from the establishment to the patrons outside in the Drive-Thru. I waited in line for over 30 minutes and when I pulled up to order by the time the lady came on the intercom it just hit their close time and they would no longer take my order. The young lady said it was because they were really backed up with orders and that was the most frustrating. There were at least 6 more cars behind me and not to mention once your in line at a certain point you're stuck in the line. So I waited and at no point did they come out and put the closing sign up after a certain car knowing they were unable to fulfill any more orders prior to closing. Also to note they recently updated their closing time to 5pm which is disheartening being this is the closest location to me but I can no longer enjoy a Starbucks fix after work and most of the deals that happen between 12-6 on a weekday have become irrelevant. Very disappointed in this location. I remember being very excited that this location was coming. But now they've raised the prices yet again and lowered the standard of service. Hopefully they can revert back. read more

Nice Starbucks! I enjoy coming here to do my work and get coffee/tea or a snack. Kind and courteous staff. Clean environment.

My personal experience from Starbucks has been extremely horrible. If you want to get Starbucks i would strongly recommend not buying it through Doordash or any other delivery service. The food for some oddly specific reason is NEVER complete. There must always be something absent or missing from the delivery. and some drinks look like they didn't even try. read more

I'm 98.2% sure this is the SLOWEST Starbucks in the state... waiting 20 minutes in the drive thru is just unacceptable.

Worst starbucks ever. They opened at 6 this morning but the drive thru was blocked off and the restaurant didnt open until 6:10 which is no big deal but all 3 employees in there didnt say one word to myself or anyone else in line we all waited there patiently while some text and others got tea prepared and then one girl in particular came up to the register said nothing and just stared at myself and others assuming we knew she was ready for our order. the whole time she was being overly rude and impatient. Worst customer service. read more

Starbucks - Bad customer service - Coffee & Tea Near Me - Jonesboro, Georgia

See all

Yo this has got to be the worst Starbucks in the United States, no lie. Legit waited in the drive-thru for probably thirty forty minutes before getting my food read more

This is the worst Starbucks in existence. I don't want give any type of stars to this location. Where is the staff? No one was there. We stayed in the drive-thru line for over 15 minutes because we couldn't get out. The parking lot is full of people who placed mobile orders. This was between 7:15-7:34 am. Just close the location and try again. read more

Starbucks - a view of a parking lot at sunset - Coffee & Tea Near Me - Jonesboro, Georgia

See all

Good service and friendly staff;) We like this new product - NITRO BREW Thx you guys;) read more

Starbucks - Coffee & Tea Near Me - Jonesboro, Georgia

LOVE this starbucks! I order pickup on the app and my coffee is always ready on time, hot, and delicious! thank you Tara Blvd Starbucks for your hard work!!! :))) read more

4th I'm line at the drive thru, yet it took us 40 mins from start to finish . The lady taking our order does not know how to type the order in. She keeps repeating herself. Got to the window , and still waited another 8 mins for our drinks . Not sure how they are managing this location but this is THE ABSOLUTE WORST STARBUCKS I have ever been too! There's no way it's ok for drive thru to be waiting this long for a drink. read more

Starbucks in Jonesboro is part of the company's ongoing initiative to support economic development in diverse, underserved areas of the country. The store also features pieces from local artist. I've always been skeptical of Starbucks because they destroy community coffee shops. But Jonesboro doesn't have any coffee shops , because the County of Clayton, is a very low-income African-American community that has a long history of been improvised. One positive things is- they do have one of the fastest internet options around Jonesboro. And it was nice. read more

See all

HORRIBLE service! Ordered a ham and Swiss baguette, when I got to there the bag was just empty, I decided to order again and instead of a ham and Swiss they gave me a cold ass biscuit! While I was talking to one of the workers telling them that there was nothing in my bag she just walked away. All workers seem to not care, still don't understand how the place is always crowded. read more

Starbucks - Empty order - Coffee & Tea Near Me - Jonesboro, Georgia

This is a horrible Starbucks. First, it is filthy. Next, the service is so slow. Don't even bother.

Just opened today! Love the decor and layout. They have a community room that seats about 10-12 that's free with reservation. Staff pleasant and accommodating (I forgot to ask for almond milk). read more

See all

I come here regularly because it's the only starbucks close to my house. Every time I have came they're rude & always get my order wrong. Also the drinks always taste like heavy syrupy & employees rather play around and stand around than help out. read more

My iced coffee never taste right & i order the same thing everywhere! I order, a bento iced coffee with 4 pumps of caramel, 4 pumps of Classic, two pumps of white mocha, and extra sweet cream. My iced coffee is always dark and I was told all the cream is at the bottom of the the cup and to stir. I stir and it was still dark. Went inside, got a cup of sweet cream and that didn't even taste sweet and poured in my cup. My coffee still taste off. I ordered this same coffee in California, New York, Tennessee, and Chicago and this is the only place that gives me problems. I hate it is now my closest Starbucks and wish they would retrain their employees. This sucks because I now have to drive to McDonough for their Starbucks on top of this location always running out of cream cheese and having long wait times. I threw out my coffee because it taste horribly. Waste of time and money. Spend your money elsewhere until they get it together. read more

I was in line and I had placed an order via mobile app and was in line for a good 30-35 minutes when I say this is the most ghetto and rude Starbucks I've ever been to. I got to the window and the barista asked me what my order was . I told her my order and my name and informed her it was a mobile order she said oh my and we gave your order to the driver in front of you it'll be another 10 minutes to make your order . The the shift supervisor was even rude when I asked for a manager. I was very disappointed in the customer service and with me being a previous barista in Bham Alabama for over a year 3 years ago I know this how Starbucks treats its customers. I will never visit this location. Poor customer service. Rude employees and poor management and rude shift managers!!! read more

One of the employees offered water as I was studying. I've never had that happen. Nice gesture.

This is a horrible location . Starbucks is a high end quality brand for coffee and beverages. That means it's a brand of high standards and that being said this location is at the lowest below standards. I am highly disappointed by this store it was dirty in this store . This store was disgusting. There was a highly unpleasant odor coming from the store when i walking in. It smelled like a dumpster I could not believe this was a star bucks I'm speaking about . There was a full staff and no cleaning absolutely no cleaning be done just whole lot of socializing of coworkers talking to each others of their personal lives ignoring customers needs. I ordered a vanilla chai frappe and matcha frappe thru the app. When I went get my order both of the frappes were thrown together with no love. A frappe is supposed be ice cold . My frappe was liquid melted and watered down as if there was no ice. Below standards of a Starbucks. I told employee about my drink being messed up and they didn't care and carried on with co workers conversations. The tables were dirty the floors were dirty and trash was full . You are supposed check the lobby and clean lobby every hour is part of cleaning job and none of that was being done that's why it's smelled so terrible in this Starbucks read more

I go to this Starbucks everyday because it is close to my house and convenient for work. I always order my drink around 9 am through the mobile app so that by the time I get there within 15 minutes the drink will be done. Somedays I get my drink as soon as I walk in. Other days I have to wait 40 mins for my drink to be finished. The inconsistency of the wait time and the baristas makes it hard for me to find the correct time to order my drink. It seems either the place is understaffed or they really do not care about how their customer service is. This location is honestly the slowest Starbucks I've ever been to. read more

My frappe is full of ice this is their second time doing this ! The drink tastes like ice . No flavor at all ! I'm never coming back . Then the straw is too small the cup . I shouldn't have to dig for my straw! Just ghetto . And the last time they claimed they ran out of whip cream and literally gave me a drink halfway full . Why would you make me pay if you ran out of a key ingredient!? Say you don't have it before I pay ? read more

Starbucks - frappe full of ice - Coffee & Tea Near Me - Jonesboro, Georgia

See all

So happy that there is finally a Starbucks in the Morrow area. Very pleased with the service and how my coffee was made. Not to mention the design and layout feels very tropical and is a refreshing feel. Will definitely return. read more

Starbucks - Drive through - Coffee & Tea Near Me - Jonesboro, Georgia

This is a super busy location so I understand the longgggg wait time . But this is like the fourth time I've had cold as in FROZEN breakfast sandwiches . read more

See all