I always get the same thing. I'm a creature of habit. Grande white mocha. I can tell when the barista mix it/stir it oppose to just pouring in the cup. This location was a bit noisy, I'm wondering if it was the time of day. But overall my drink was pleasing, staff were friendly. read more

This Starbucks is either busy or they're not. I come through the drive-thru almost once or twice a week when I'm in GA. Honestly, SB always taste the same anywhere. It's the service that differs. The ambience differs. You can sit and study at this SB on a weekday. You can't just do a quick pick up at this SB during busy mornings, expect some delays. I asked a barista if they can throw a cup for me inside, since I don't have an available cup holder to hold my drink, one day a barista said "absolutely" and another day one said, "no". read more

I went in and ordered a drink. When it was ready it was wrong and I said the order was wrong and I told them my correct order. Instead of remaking the drink, they just poured it in a blender and gave me the same drink. read more

Barb,Barb,Barb AMAZING! give this awesome woman a raise! She's empathetic and has amazing customer service! Me and my sister both got pink drinks and they were also great! read more

I want to give a BIG SHOUT OUT to "Ice " ( Nick Name) She has a FUN personality! I ordered her signature drink and it was Fabulous. She has great energy and engages with her costumers . Best Starbucks experience ever. Thanks So Much! read more

Starbucks - Ice's Signature Drink- yummy - Coffee & Tea Near Me - Hiram, Georgia

I would like to start off with they got my order wrong and I went inside to get it changed I would've payed them still and then they tell me they don't have my order and that it's discontinued and then i proceeded to call a different Starbucks and then they said that,that drink wasn't discontinued and when I left the workers were being rude read more

Service good. They always get my order right. You been to one Starbucks you been to the all,

I wrote a review for this location about just under a year ago, and as I've still been visiting this location on and off, I figured I'd update my review as I feel this location is deserving of a little more slack than I originally gave. This location is just alright. staff are usually very kind and welcoming, but service can still be incredibly slow with wait times upwards of 20+ minutes, even for mobile orders if it's a particularly busy day with staff that aren't prepared for the usual rush at this location. as a regular at this location I always try to be as patient as possible, but I'd be lying if I said the wait times here didn't grind my gears a bit at times, even a year later. I genuinely think this location is just a victim of the space it's confined to, honestly. one of my biggest gripes with this place has become the absolutely absurd size of it. if you visit during rush hour (usually the hours of 9AM-12PM) you literally will not be able to move inside at this location because it's so small, and because orders take so long to get out, you often times get a queue of people waiting by the counter for their orders. the mobile order pickup is right by the front door. you will not be able to enter this store during rush hour without accidentally bumping into somebody or having to repeat "excuse me" about forty times before reaching where you need to be. if this location were larger and in a better place not only would the inside atmosphere be better, BUT the queue of cars in the "drive thru" would not back up onto the street and impede traffic. every negative factor at this location just plays off of one another to create a subpar experience. hit or miss staff in terms of drink creation and a small location blend to make a 3/5 experience at BEST. if you want the honest advice of a regular, place your mobile order several minutes before you even arrive at the location and ALWAYS pick up inside, not drive-thru. the app will give you an ETA on your drink, this is often wrong. depending on the staff you get you'll need to add an extra 5-10 minutes to that time. do not wait inside the store, wait in your car or outside. when it's been a couple minutes over the expected pickup time the app gives you, THEN go in. if you drink isn't ready by then it should be a couple minutes later, and I promise you the last thing you want to do is wait inside this location for longer than needed during rush hour. you may think you're outsmarting the system by using the drive-thru, you're not. between people taking hours to order, ordering 3+ drinks at a time, and the time it takes staff to churn each drink out, I've had 30 minute waits at this drive-thru EASY. save yourself the stress, order ahead INSIDE, get in and get out. that's going to be your 3 star experience at this location. overall it's unfortunate there has to be such a specific process to make the experience at this place bearable, and I wish this location were larger and had more hands to help, but this is just a hit or miss location truly. if you can I would go elsewhere, but if this is your local store, I would take the advice I gave. read more

The line toke 1 hour outside and inside too it toke 30 minutes so I give this place 1 star

All other reviews said this place was slow and rude but we did not have that experience. Caleb was very nice, we got our drinks very quickly and they tasted great! No complaints! read more

I've been to this location on several occasions. They're ALWAYS busy. Today's visit was great. The Barista was great! Very nice and welcoming. read more

Starbucks - "Medicine Ball" - Coffee & Tea Near Me - Hiram, Georgia

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Horrible experience at the Starbucks Hiram GA location today due to the extremely rude and unprofessional behavior of one of their "shift supervisors" Raven. She acted like she had zero interest in fixing a simple issue from the moment our interaction began and then had the audacity to become hostile and rude when I didn't accept her poor customer service and asked again for my problem to be fixed. She needs to be fired. read more

TERRIBLE SERVICE. Employees were extremely rude and had no respect for us and didnt allow us to use restrooms after buying products

What service ! Ordered online and it was sitting there five minutes later when we arrived! Well done! And it was SUPER busy as it's Christmas Eve! read more

Starbucks - Coffee & Tea Near Me - Hiram, Georgia

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34 minutes to receive a mobile order. I was there exactly at the time the order was due. There were 8 people working behind the counter. 2 of the came out during that wait to offer water and said the order would be right out, but that was it. 6 other people were waiting. read more

Always busy but I understand they're the hot spot and by the road. They're always super kind and hardworking.

I placed 2 mobile orders on 2 separate dates and received incorrect drinks. The first time I ordered a creme based white mocha frappuccino for my daughter. The barista handed us a drink with a red topping. We handed it back. She then made the drink incorrectly a second time, this time giving us a coffee based white mocha frappuccino. The following week, I ordered the creme based white mocha again. I didn't check the drink but as we drove off my daughter said that it tasted wierd. We were given a vanilla bean frappuccino instead. I just drove home and called the store. I explained my frustration because she initially got the drink as a birthday treat that we do every year. Way to ruin her experience twice. The guy I spoke with wrote my name in the book and said they'll remake it but said I should come tomorrow. I stopped by alone and spoke with the shift lead who was very polite. I told her that we'll pick the drinks up on Saturday. We went back to Starbucks on Sat after 2pm as she requested. We received 2 venti sized drinks one of which my girls split because they can't finish a whole one alone. Yes, we got 2 drinks but thr experience was frustrating and took away from my daughter's birthday experience. (She's 8) I usually go to Starbucks inside of Target and I think I'll continue to do so. The barista that made our final venti drinks was very polite and patient. She had a unique name that I can't remember. read more

Starbucks - I was given a white mocha frappuccino but I ordered a creme based one. - Coffee & Tea Near Me - Hiram, Georgia

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service is AWFUL!!! their drive thru is always super slow no matter how many cars are in front of you. i don't think i've ever waited less than 20 minutes in this line once. one time they decided to close early due to poor staffing (which i understand) but i had already been waiting in the line for 20 minutes and there were NO cars behind me. an employee put a cone in front of my car once the car in front of me finished ordering and then proceeded to walk away with no explanation. i had to roll down my window and ask him what was going on. awful awful service. would give this location negative stars if i could. read more

Horrible service. There online is never available, if you place an order it takes longer than what the app gives, you wait an additional 10-20 minutes. Also, this store is always out of stuff. read more

Ugh. I feel conflicted writing this review! The drinks are always perfect. The employees are always so kind and willing to help make your order perfect. But the drive thru service is so slow. Like unexplainable slow. The cars will stretch outside the parking lot into the street and a typical wait at the drive thru can easily last 20 minutes -- and that's not an exaggeration. It's incredibly frustrating and makes me choose other coffee places instead stopping at my beloved Starbucks. Something has to be done to improve how busy this location always is. The wait times at this location are out of control. read more

I love starbucks! But this location continues to try my patience. The barista promise here was broken. I made it all the way home and opened the lid to my triple venti Carmel macchiato only to find it was 3/4 full. I didn't even notice it until I got home because I had gloves on I guess. So the next day I went up to the store and showed them the picture I took of my less than full beverage and they said I would have needed to come in right after it happened. I'm a gold reward member. Meaning I spend a good bit of money on my starbucks. I know this is something petty but when I buy an extra shot and I come up short in my cup of joe I get kranky. Lol. For now on I will just go to the one off powder springs. Where they treat me like the gold member I am. Lol Ps had the flat white a couple days ago. Didn't taste sweeter, however I loved the flavor read more

Starbucks - Coffee & Tea Near Me - Hiram, Georgia

Walked to Starbucks for a plain black coffee and were turned away due to the drive thru being "busy". Didn't have a car so asked if we could walk through the drive thru and were told no. Very rude when all they had to do was scan my app and pour their burnt dirt water in a cup. Won't be back to this location. read more

The people here are so nice but my drink sucks every time I go . I've tried the Mocha it was trash like they put no mocha at all and the same with the Caramel Frappuccino. It has no caramel my drink almost is the same color as the whip cream on top. It's extremely disappointing. read more

This was a really bad Starbucks experience, it took fifteen minutes to get a refill on a lemon mint tea, they did not have any lemonade or honey for which they never mentioned until after I asked, it took three people to complete one order, the level of incompetence was overwhelming. More training desperately needed at the Starbucks Hiram, Ga read more

My sister watched the lady make my drink and she dragged a wet wash rag over the silver prep cup and the dirty water got in it. I got the drink and threw it away immediately. Haven't been back to any Starbucks since but I wanted to post this just to make sure other people don't get sick visiting this location. read more

It's just like any other Starbucks, except slower for some reason. Hillbillies gotta drink too! My gf and I avoid this location when possible because you can drive a little further and get the exact same product more quickly. read more

This location used to be great! Now they don't take the time to read the tickets and can't seem to get any creme frappuccino's correct. read more

the drinks don't disappoint & food is regular , but wait time is TERRIBLEEEEE if you're in a rush DO NOT come here. you'll be waiting 20+ minutes it's ridiculous. I waited an hour and my order was wrong. I paid for a Grande and he did not tell me they were out of Grande cups so they gave me a Tall instead when that's not what i paid for read more

The worst service I've ever had, costumer service is horrible they are slow as can be.. here is my experience.. get there 4:15 ordered two Frappuccinos and two sugar cookies.. get the cookies wait 50 min while people ordering after me are leaving still no drink my daughter took a bite of her cookie because we waited so long.. asked for a refund for my order, with attitude she wouldn't refund my whole order bc my daughter took a bite in that 50 min wait which you would think anyone running a business would have the courtesy to give the cookie for free. Not wanting handouts it's the principle we waited 50 minutes for 2 drinks!! I will never be back! read more

I miss you so much . I can't wait to see you again. Iced white chocolate mocha just perfectly made for me. match made in heaven.

Do you want to find really great atmosphere was a really great barista's where they get my drink right every time then look no further than the Hiram Location a Starbucks I have been coming here every day five times a day literally for over a year and they very rarely ever get it wrong there have been a couple times but it's been new people that really didn't know my drink and that I was a regular so I don't hold it against him. LOL so I want to let the staff here know that I appreciate them and all they do for me there are a couple people in particular they go above and beyond to make sure I'm happy however I feel like a horrible customer because I cannot remember their names and I know they remember mine so with that being said you know who you are you complement me every time I get a haircut and highlights anything you guys know when something in my life is going on before I even do LOL which makes me feel really good and like you guys really care thank you for being so wonderful it had everything you guys do read more

Starbucks - Coffee & Tea Near Me - Hiram, Georgia

I love the people that work here! I'm not sure what's going on with the straws but everyday this week the straw had holes in it and I could not even enjoy my frap.... read more

Great staff here and seems to be really calm...not a huge crowd. Tables/chairs always available. read more

Starbucks - Coffee & Tea Near Me - Hiram, Georgia

Best Starbucks ever both times my amazing girlfriend has brought me here it has been so delicious and a great experience with the workers and they are very nice read more

Worst service. The drive thru line was all the way around the corner at 2:30 in the afternoon. I went inside because line was so long. Then once inside the cashier was rude and I ask for cold brew with foam and was told they didn't have it. WTH? You're a coffee business and you don't have you're product! I walked out of store without ordering anything. I usually get good service with Starbucks and feel it's a good company but this one was a waste of time. read more

The drinks are fine. The service is quick. But there are waaaaay too many flies in here. I can only assume that this is not usual, but it's never nice to see that many flies in a place where something that I am eating and drinking is being prepared. Nothing negative to say other than that. read more

99% sure this is the slowest Starbucks in the entire state of GA. My guess is that there is too much turnaround in staffing at this location... The wife & I will continue to buy coffee from Starbucks but we do our best to avoid this one. read more

Literally the slowest Starbucks drive thru you'll see. Wait time is minimum 20 minutes.

Great Starbucks!!! Fast service they took my order right away and the coffee was amazing!!! Highly recommend it and great location!!!

2 weeks later and the service is still slow, if not slower. I was waiting for at window for 5-7 minutes after I paid for 1 chai latte. In that time, I noticed that my drink wasn't made until the last second. That was the last time form that store. read more