Stopped here yesterday afternoon. The location is convenient as it's right off the freeway. The drinks tasted good ( although the java chip frappuccinos hadn't been blended long enough as they still had large pieces of java chip stuck to the bottom). Where we became unhappy was when the girl handed us our drinks dripping down the sides with coffee. It got all over our hands, our car and our clothing. Had to come home and scrub coffee off the cars upholstery. Needless to say we weren't very happy. Good customer service would have been cleaning the cups off before she handed them to us. read more

Modified review: I still love this location but wtf can't they make up their mind on whether or not they're open lol. One day it's all good even a big sign and the very next day they have a temporary closed sign up. This has been on and off through this Pandemic. read more

How stupid that they don't allow people to use the restroom! What happened with the lawsuit about people being allowed to sit and not eat but use the restroom. I'm done with Starbucks. I can't be bothered with their inconsistent and idiotic rules. read more

I am working with a client, when the manager comes over to speak to us. Just pleasant small talk. A few minutes later, we were gifted complimentary croissant. Super sweet! She did not have to do this. If a go to a Starbucks, I am definitely coming here. God bless her and her customer service. read more

Starbucks - Complementary! - Coffee & Tea Near Me - Hesperia, California

Why does this place always close early? Your hours on Instagram say 9pm, your hours on Google say 8pm. I'm here today at 7:30pm and already closed for the day. read more

VERY RUDE!!!! The girl closing today was horrible rude not letting us even finish ordering and she was almost screaming asking what Size , extremely rude, corporation need to check their employees attitude towards customers read more

I typically come to this location when I'm on my way to Orange County which is very often. The staff is always super friendly and up beat which I love. They always ask how your day is going and try to make conversation. The last thing I want is an awkward money coffee exchange, so I love how the staff here is always engaging. The line is also never too long especially for its location. My drinks are always made well and of course with my fav extra extra ice. read more

Starbucks - Dirty Chai. Yes please. Extra extra ice. - Coffee & Tea Near Me - Hesperia, California

Stopped To Use The Bathroom Here. They were a complete disaster, but when you got to go you gotta go. 8 employees working and nobody acknowledged us. As a fellow barista this store was a bit embarrassing. read more

this is my go to place every morning from Victorville to Fontana california. I stopy by this location between 6:15-7am. All the ladies are AWESOME!! omg!! fast service, friendly and coffee is always perfect. They take the time to ask you " how is your morning going" wish you a good day and that is hard to find nowadays. Friendly staff the ladies in the mornings are so nice and they keep the line moving fast. every visit there has been a great experience . To the manager at this location you have a great staff of people working there - LOVE THE COFFEE ALWAYS PERFECT - LOVE THE AMAZING CUSTOMER SERVICE - THIS LOCATIONS LOOKS PERFECT EVERYDAY -THE LINE MOVES SUPER FAST Most important is how friendly the staff is all the time!!! ** my review was based in all my visits during this year!! 5***** place to drink your coffee or on the go. read more

My friends and I walked into this store and was greeted by no one, we had a lady Sophia approach us after 10 minutes, she actually had to be told to help us. This store seemed like everyone was in a horrible mood and it was just an overall unpleasant experience. To be specific we came on Thursday 9/8 at 3:34pm and every single person on shift was very rude read more

Took longer to get coffee inside versus drive through!! We weren't asked if we needed any sugar or sweetener , no straw or napkins offered! Seriously felt like we were "Interrupting " !!Very disappointing . PS ... I totally understand the overall shortage in staffing, especially in the Food Service business. With that said a Patron in your presence is just as important as the drive through patron!! read more

I come here to study often. Usually late mornings. Always calm and maintains a clean environment. Thanks to Tyler for the complimentary drink. The employees here have great customer service. read more

Starbucks - Not one, but two starbucks - Coffee & Tea Near Me - Hesperia, California

Worst customer service from a Starbucks I have ever experienced. I stood at the register with anyone acknowledging me for a few minutes when finally the drive thru barista acknowledged me and started my order. It then took 15 mins for 4 drinks to be made (3 frapps and a cold brew) 4 baristas behind the counter.... Filling drive thru drinks first and 1 stocking inventory. Avoid this Starbucks read more

Thought I'd mobile order before church and be on my way! the inside is not open for mobile orders. There's a long line , please open the inside so that we don't have to wait. What's the point of mobile ordering if we still have to wait in this long line? read more

Did a door dash and they forgot straws and I asked for extra Carmel and there wasn't any and they charged me for it and then when I called them the guy that answered was very rude and hung up on me. read more

Excellent new Starbucks located in Hesperia, CA. Friendly staff, drive through service and easy off and on freeway access. If you need a quick cup o' joe in the high desert you could do worse. read more

This is a new Starbucks, how can it be so dirty?!?! It was so dirty I was afraid to order anything. Turned around & walked out. Yuck! read more

This Starbucks recently opened up and they do not disappoint. Every drink is made correctly they honor whatever specials they are having without and hesitation and even let you know when there is a promotion. I waited just a tad to long one time and the manager came out and personal apologized with a 4$ giftcard. Very pleasant experience every time I've gone. I go to this Starbucks at least 3 to 4 times a week and my man the same as it's on his way to work every night and he needs his hit of Starbucks. Thank you Starbucks for being so consistent I love it. read more

Went there at 6:00 am and there was a line of like 10 cars finally got through just to realize no one was there. Waster like 20 minutes.

I do not recommend this Starbucks location. They deny service to those who do not have a vehicle or a smart phone with the app installed on it. I had been walking because my car was broken down and I was in need of something cold to drink, and they said "if you don't have a vehicle to go order via the drive-thru, or if you do not have the app, we can't take your order." Unfortunately, I do not have the Starbucks app and don't want to download it and add a credit card payment, etc. just to order one iced latte. Just needed something caffeinated to drink, and had planned to order inside and take it to go. read more

Love the customer service here ! SINA was able to accommodate me even though there were some items that were not available. She recommend a new drink that I absolutely fell in love with. read more

This is by far the slowest Starbucks I've ever been to. Do not stop here if your going for a quick stop smh.

I absolutely love this Starbucks, but I took the time to mobile order a large order, because mobile order is for when you are in a RUSH. And when I went to pick it up they told me I had to go through the LONG drive thru to pick my mobile order up. What is the POINT in mobile ordering if you still have to wait through the long drive thrus? We asked if they could just hand us our order through the door and they sat there at the door and said they couldn't hand us our order. Don't have mobile order option if you can walk in and grab it. read more

Raenah is the sweetest barista here. I was not in the greatest mood when I stopped by here for my dose of caffeine before work but her customer service was beyond exceptional she made my day and totally changed my mood. Thanks girly. Keep being awesome. read more

this is the best starbucks in the high desert hands down! not only are my drinks always perfectly delicious the employees are so friendly!

In the drive thru this morning, I was asked if I was headed somewhere fun. I said I was headed to the hospital bc that's where my husband is. The lady helping me wished me all the best and gave me a protein box with water. This is what sets people apart. Listening and caring. Her thoughtfulness touched my heart read more

There's nothing less than a 1 star so I guess a 1 will do. I went through the drive thru and when placing my order I asked if they still had the red cups the girl taking my order said she had the last one and that she got me. I said awesome thanks, by the time I got to the window the guy said they ran out, I asked how is that if she just told me she had the last one for me. He said some else must of given it out. To say the least that was rude of her to not put the cup aside for me when she told me she got me. I won't be going to that Starbucks ever again. read more

Slowest Starbucks around. 15 minute line wait , must be lack of staff or qualified people

I go to this Starbucks almost every morning and they are my favorite. The staff is always friendly and they remember my order right when I get to the drive thru. My drink always comes out perfect. I definitely recommend this Starbucks if you are in the HD. They are exceptionally consistent and always provide a great start to my day read more

Beautiful new location conviently located right off the 15 freeway. Drinks are great. Staff is friendly. Drive thru line is always quick and easy. I come here all the time and never have any complaints or issues. Great customer service from mark he deserves five stars alone! Thanks for being a great store in Hesperia! Just what the city needed. read more

This Starbucks is always clean and super fast. The baristas are always cheerful, helpful, and quick. I was running late to work one day and I was in and out of the drive thru in FOUR minutes. Amazing. read more

Okay so I love myself a nice chai latte. I've had many experiences with many baristas, but Hannah is so for the BEST. She always makes my drinks perfectly and I love that she's so sweet. 10/0 Hannah is really out here! read more

My husband and I Love to come to this location because it's so close to us. They always get our orders right and we are always satisfied with our drinks! read more

This Starbucks is a very nice, clean and neat building! I luv that its right off of the freeway so its super convenient! Nice crew, fast service both inside and drive-thru. They always make my Caramel Macchiato (upside down) Perfect! Overall, this establishment and its crew are very nice and professional which is why I return here all the time! read more

Cashier was a bit rude and condescending but coffee ended up great and the barista was super sweet. Weird location but convenient

I ordered 2 strawberry açaí, they let me know they had no strawberries which was fine. I got my drinks and they were a light pink color, I thought maybe it was due to not having strawberries but when I got home, the drinks tasted watered down as if they didn't have enough of the açaí mix either. So disappointed. read more

Drinks are so enjoyable here! Not like other Starbucks in the HD this one is worth the drive. Coffee is brewed so well here and service is pleasant as well read more

Nice team but you have to shut off the mobile ordering if you're going to force everyone thru the longggg drive through. What should be quick and efficient is twice as long as it should be. Just bad business. read more

I come here once in a while and get the impossible breakfast sandwich every time. The sandwich is always cold in the middle. Every time. Please toast/heat the sandwiches more so I'm not biting into a cold egg and (fake) sausage sandwich read more

HANDS DOWN the best location in the high desert! I was thrilled when they first opened because several of the best baristas transferred to this location from another one I would visit often. Everyone that works here is wonderful and so sweet! The manager seems to be there a lot and must take excellent care of her employees. It shows! The inside of this Starbucks has a great vibe and very modern feel to it. It's always VERY clean and a nice, quiet location to study in and get work done. The few times I've been through the drive-thru have been just as pleasant. They get orders done fast too! read more