Starbucks is pretty typical overall for the service they provide as well as the beverages. Today, my iced caramel macchiato tasted a little like burnt coffee. Also, I chose a non-dairy option and the sediment was quite a lot at the bottom of my cup. The staff was extremely friendly and they were not busy.We gotta order quickly, which was nice. We will always frequent Starbucks as this was probably just an off day. read more

Starbucks - Inside - Coffee & Tea Near Me - Gaylord, Michigan

I have gotten a lavender matcha latte twice now and it didn't have the lavender cold foam AND it had chunks of matcha powder and it wasn't blended correctly. read more

Starbucks - No lavender cold foam and lots of powder chunks - Coffee & Tea Near Me - Gaylord, Michigan

Very friendly and fast drive thru. Had great experience on a Wednesday afternoon (not rush hours)

Staff is always very welcoming and inviting. Drinks are always amazing and always fast service! -Air Force Recruiter read more

Starbucks - Coffee & Tea Near Me - Gaylord, Michigan

i ordered a vanilla frap and they forgot the vanilla like howwwwwwwww it says it in the name yall are so bad at reading names that yall cant read vanilla??????????????????????????????????????????????? read more

Ok, so obviously everything there ought to cost about a nickel but does cost 5-10 bucks. So why the five star review? Because I'm a smart ass and I pointed this out while I was going through the drive through. I'm also hella funny - although that doesn't mean that everyone gets my sense of humor. But as I tore through the Starbucks menu, berating it line by line, the guy on the other side (who could have told me to get the hell out of there and never come back) played along like he was Scotty Pippen (if you're under 30 and don't know who that is, I don't care about you anyway, and you're damn right I'm MJ in this little story). When we pulled up all the baristas (what my parent's used to call Soda Jerks) were cracking up and Mike (might have been Mark or Matt) gave us a big bag of free cake pops (whatever the hell that is). The girl I was with was so happy! I tried to explain to her that it's about .47 cents worth of actual cake, but she insisted that this little brown bag (which they were going to throw out at the end of the night anyhow) had like thirty something bucks worth of cake on a stick in it. I tipped Mike, but I did so very cheaply cause that's who I am. I did however, eventually, write this good review. First, and likely only, time I'd ever do that for a Starbucks. Gas station coffee is just fine for me, or lord forbid you make your own, still Ava had a huge smile (and cake on a stick) for miles, and that's worth something. Although, as I think about this in retrospect, I don't think I ever got a single one of those cake pop things from her... read more

Pumpkin spice/fall drink buy one get one free day, and the store is out of pumpkin spice at noon!! Plus when told me he could order any fall drinks, they only honored one buy one get one free. Ridiculous. read more

Ordered an iced coffee tonight and found a chunk of what looked like meat at the bottom of my drink. Very gross and disappointing.

This will be a short one. During a long road trip from the UP, a Pink drink was all I wanted. I'm very picky with the amount of ice and it was just perfect. Also the cashier was super friendly and pleasant. Drink was perfect! Keep it up! read more

Starbucks - They have a drive-thru! Yay! - Coffee & Tea Near Me - Gaylord, Michigan

If you don't have items available, take it off your menu. Don't let me order, pay and then tell me it's not available.

This was a dirty and unkept store. Not what I expect from a Starbucks. Employees were good but the one bathroom they had was filthy! Will skip this one for sure. read more

I have no problem with waiting longer due to short staff or new staff but i can't handle a total lack of care. My drink was made wrong which it happens but I'm lactose intolerant & my drink was made with real milk not almond milk as requested. As you could guess it derailed my whole day & i could tell from the drink presentation it was half assed. Also, they had milk open and sitting out on the counter the whole time i was there... probably not the safest practice. read more

You pretty much know what to expect when going to Starbucks. The best coffee around for one. My Frappuccino addiction is emptying my pockets quick! I like to patronize smaller shops but I can't help myself once in awhile splurging on coffee that's consistent and dependable to get me going! The service here is exceptional and friendly. Was closed the last time I came here but could be the virus scare. I hope it's still open? read more

Pulled in and decided to go in instead of my normal drive-thru. I'm parked next to a mini-van with a child (assuming 2yrs old) strapped into a car seat ALONE. Go inside to complain only to find out it's an employees child, who had spent a good 20 min before returning to the vehicle, very sad anything could of happen even in a small town such as this town. On a good note the service was great this morning, can't complain. read more

Was so excited to finally see a drive-thru Starbucks open in Gaylord! Previously there was just a stand in the local grocery store. Located adjacent to the Aspen Dental on M-32/Main Street. Great stop on the way up to the UP or when the hubby drags me into Jays Sporting Goods! . Every girl needs some good read more

Great location. The drive through lady even asked if I wanted to have my pumpkin bread warmed. Coffee was great as well; no burnt beans for me. read more

I love coming to this location. The workers are always very nice. One suggestion I have for you guys is to bring back the butter scotch. Besides that I love coming here. Will recommend to all my friends. read more

worst starbucks ever. i don't know if they've switched staff or what, but it's awful. my first bad experience was with a teenage guy who i always see working the drive thru. i order my drink and hand him the money, he gives me my money back but it falls on the ground. i can't open my door to grab the money because i'm pulled up next to the window. he refuses to give me the change even though he was the one who dropped it on the ground. keep in mind that there was plenty of other change on the ground. my second bad experience happened a few weeks after. i ask for my usual drink, i proceed to the window and pull away. i take a drink and something isn't right. i notice that the milk is expired. it's thick and unable to be properly stirred at the bottom. the whole car smells like rotten milk. i take it back and the barista is very rude. she tells me that milk is supposed to be thick. i got my refund and went right over to biggby. never again. read more