Not sure how Starbucks cannot serve drip coffee. They then proceed to charge you the espresso price for drink when it was their lack of regular coffee. Second time in a week they are out of normal drinks. Before they had no cold brew coffee. For such a busy location they should have the normal things such as drip coffee. read more

One star because the drive-through is like a 40 minute wait feels like and when you go inside to order they're trying to convince you not to order certain drinks because it'll take too long because have like 20 people to do OK so maybe this place needs to hire some new people to help because they're acting like it's just too much to handle I get it at the same time the wait is like crazy. And then the Frappuccino machine went down so then there was no Frappuccino. read more

Prepare to wait in drive thru line for 30+ min everytime. Long waits make it not worth going.

Rude as hell for no reason, if I'm paying close to 10$ for a drink it'd be nice to have it made correctly & not have such a sour attitude once brought to the baristas attention that it is made wrong read more

Being the only Starbucks on the entire base of Fort Stewart, this location has the important and enormous responsibility of caffeinating an army, literally...haha! C'mon! You knew it was coming! If you've never been, you can only imagine how busy that location can get! I stopped there in the morning before heading to a retirement ceremony and just waiting in line and watching their process, you gotta give it to them, the staff handle it the best they can and do a pretty good job doing it. - Parking - It's attached to the PX. Center lot. - Vibe - It seems that the location had been recently renovated. The store is the standard size, and no means small, but when you have a whole troop in there, one can feel like sardines in a can. One thing that I found interesting and stood out was the artwork they chose for this particular location which was a military theme. I thought that was pretty neat. If you read the plaque below the art pieces, it was created by Jennifer Ament, an artist in Seattle who comes from a military family. - TLC - There were about 7 staff members and not one was standing still. There were service members everywhere and some were probably sent after losing a game of rock paper scissors to go for THE Starbukcs run at the only Starbucks on base! The staff seemed to have a pretty good flow going to serve both people in the store and the long line of cars I saw driving up to the drive thru. The lady making the drinks for the in-store purchases was pretty robotic, but was pretty efficient. She looked like she could probably do it in her sleep, welcoming customers as soon as they walked in the door while slaying the barista game. - Eats / Refreshments - Iced Chai Latte - I always get this with whole milk. Tastes so much better! Ham and Swiss Breakfast Sandwich - Please note that they seem to have a ham and cheese croissant too, which was the first thing one of the staff members gave me, so it can be confusing. No big deal though. She apologized and heated up what I had ordered which was the Ham and Swiss Sandwich that comes on a bun that is kinda like a croissant. Pretty standard and one of my go to items. - Heads Up - Did I mention they have a drive thru? I don't think one is faster than the other from what I could tell. Just depends on how lazy you feel. Also, one thing to note about Starbucks locations on bases in general, is that, I believe they are licensees of Starbucks and although you can use the rewards program like you would any other location, where you can add money, accumulate points, you cannot redeem the points for any free food or drinks. For a location that is that busy, I think they handle themselves pretty well. I just wouldn't go there if you're trying to get your first cup of coffee of the morning because you may need to wait like the rest of them. read more

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Only rating 5 stars because of Irish. She was nice and helpful when my drink was made wrong and incorrectly. Her coworker was no not nice and Irish swooped in and fixed my experience. read more

Irish is a very sweet girl and she has great customer service! My only complaint is whoever does the ordering at this location , they seem to be out of food items often. Otherwise it's the same as every other Starbucks but Irish does make it an even better experience! read more

This location gets pretty busy in the morning but the ladies behind the counter are machines! They work hard and produce great tasting beverages. If you go for a week straight, they tend to remember you and your drink order. The staff is friendly, helpful and striving to ensure your order is right (remakes it if it isn't). I prefer this location to the one off post, especially since they recently started allowing mobile ordering ahead and star redemptions. read more

Wow so while giving my order was thinking about get a croissant when I saw 6 flies inside all over the food. I was so disgusted that just took my coffee. The lady just came by saw me didn't say hi or anything just said what would I like. Definitely would not recommend this place. I'll continue my business in the Hinesville Starbuck's. First the px food court is disgusting with the cockroaches now here. So sad that this is our base. read more

Starbucks - Flies all inside the closed case of food. There was 6 flies. - Coffee & Tea Near Me - Fort Stewart, Georgia

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This is the next McDonald's in the way that they Will Get Your Order Wrong every single time. The way my Expresso drinks tastes you can tell they let the shots die because it is bitter and just not good unfortunately! Also, if I am paying 5+$ on a coffee you best believe I will say something if it's wrong. I WILL ask for it to be remade as it is one of Starbucks customer promise "if it's not perfect let them know to remake it", but Everytime I do these people have attitude ! You can tast it in the coffee. I will just take the extra trip to go to the one in Hinesville, better yet go to the one in Richmond Hill!! read more

Horrible pickup system!! They just have a bunch of orders sitting out and I asked about my order the woman was rude and snapped at me said if they called your name it's there well my name is sara they called Tara (someone else's drink order) and I ordered 4 things and only one was sitting there after 10 mins not even our drinks! For the price of the items this place should have better service! read more

This is a Starbucks like any other. The drinks are very consistent with those from other Starbucks. The service here was not bad, but they weren't as friendly as others. If you're looking for a place to get your caffeine fix and you love Starbucks then this is a perfect location for you. read more

For being the only coffee joint on a VERY busy and packed military installation, it's alright. Yes, busier times of the day, be prepared to wait. I went in at 4:15 on a Monday and had my drink within a few minutes. Decent Customer service in this area in general is majorly lacking anyway, so don't set your expectations too high for that at most places around here. I haven't had a "bad" drink from here, so if you're just in it for the Starbucks coffee and a place to sit for a bit, go for it! read more

Starbucks - Iced caramel macchiato. - Coffee & Tea Near Me - Fort Stewart, Georgia

Being from Washington where Starbucks originated and visiting many others over my life time I have to say this one is a little disappointing. I'm glad one finally opened up in Hinesville because if you're accustomed only to the one on post and have never visited another one you're missing out. One of the biggest flaws with this one is service! And I know people have mentioned it before but come on, you're getting paid to work, having a pleasant attitude while working will take you so much further, it really doesn't hurt to smile and I get some days are harder than others but anytime I've come here it's been the same thing, different workers all looking miserable. Drinks too are not the greatest here even though it is a Starbucks half the time the workers just can't get it right and if you say something it's like you're offending them but for the prices Starbucks charges per drink I want my order correct. It's nice they offer this on post but whenever I have the option o rather take the extra 15 minute drive and go into Hinesville where I feel like a valued customer and where I can actually get my Starbucks rewards. read more

Worst customer service ever, waited for about five minutes for someone to take my order and they were just looking around and doing other stuff . Maybe they treated us like that because we are soldiers. I will never come back. read more

This is probably the worst Starbucks I've ever been to. It really upsets me it's the closest one and the only one on post because it's just awful. They RARELY get my order right. They can't keep my order straight with someone else's in the drive through. And then when I'm handed the wrong drink they act like it's MY fault they got it wrong. They repeat my order back to me when I want a hot latte and 8/10 times I get to the window and it's cold. One time I ordered a hot coffee and somehow she got a white mocha out of that!?? Idk it's just awful. They are slow as molasses too. One of the males is awful at making drinks. One of my lattes he made tastes like straight coffee..: not that I don't like it but that's not what I paid for. Then when I actually did just get coffee I ordered it with almond milk and he charged me for it but never put it in my drink... they need to get it together here. The last couple times I've been here I had to sit in the drivethrough after ordering for like 20 min. Yesterday I sat at the window and stared at my coffee for prob about 5 min sitting by the window. Luckily it wasn't cold yet, however the day before when I waited my coffee was not even warm by the time I got it. read more

One downside: you can't redeem any rewards here. If you have a birthday drink, you can't get it here. Free drink? Not here. You can, however, rack up stars with purchases at this location. I don't really understand why they can't give you the free drinks, but I'll deal with it by going to another Starbucks for that. The ladies here are always pleasant and I've never had a bad or wrong drink. read more

Literally it's not my fault you hate your job. It's horrible customer service. The lady would cut me off every time I was trying to tell her what I needed. Then she said she was gunna charge me for asking for extra creamer??? I get that some people have shit days but every time I come in there they have this attitude, and before I'm done they always total up my order. I have worked fast food I get sometimes you just have a crappy day or someone yells at you for no reason but suck it up. You're getting paid to provide good customer service. Go to the one outside of base! Whispering about asking for some more creamer read more

If I could I would give them a zero!! I am in town for business! They are the only Starbucks on base! They are super slow! The employees do not know the menu at all! I did not order anything special. I ordered something right off the menu and they had to go get someone from the back to make it be no one knew how to make it and even then it still took me 20 minutes in there and I was the only person in there when I walked in and ordered. Also my drink is similar to an older drink but has one different ingredient and I always have to correct them and tell them that's not what it's called and don't put that extra ingredient so pay attention read more

Thank you so much to the employees at Starbucks this morning 31AUG2020. Whoever is working the drive thru and even the employees working hard inside to serve everyone coming there. You all are awesome and thank you for the great Matcha Latte! I love it. They make it perfect every time but today was extra special! Thank you for the kind words! You all are awesome! Great customer service really goes a long way. Today started rough and as soon as I left the driveway I completely shifted gears! Thanks y'all! read more

Starbucks - Iced Matcha Green Tea Latte - Coffee & Tea Near Me - Fort Stewart, Georgia

This little place gets BUSY! It seems deterring to walk in and see the long line, but those little ladies behind the counter must have some magic powers because they pop those drinks out. When it comes to my Starbucks coffee I'm picky. I'm not going in ordering grande soy latte 1/2 chai with an extra shot, 2 pumps of vanilla, a dash of nutmeg, and whatever crazy combination you can order, but I've got a very particular way I want my coffee done. I used to work at Starbucks so I want them to make it as good as I would. The key with Starbucks or any restaurant is knowing exactly what you want. Don't get your drink back and it not be what you wanted then get mad at the staff. Communication is a two way street so tell your barista what you want and make sure they write it on the cup it's correct. It's also essential that you try your beverage after you get it. If it's not right inform the staff and have them remake it. I've had to send two drinks back and every time they were able to make the correction without me having to wait or holding up the line. Again I tell you these girls work magic. read more

Not sure why this place gets such terrible reviews but it's a basic Starbucks on post. Only downside is the no wifi available otherwise the staff are friendly and the drinks taste good. read more

Starbucks - Coffee & Tea Near Me - Fort Stewart, Georgia

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It's a normal Starbucks as far as looks, feel, and products offered. However, it is run by AAFES or "The Exchange," so it has its issues. Personnel are friendly for the most part with a few that obviously don't want to be working, just want the pay check. And it is slow, so long lines at the normal 0745-0900. My biggest issue and the reason for the 3 stars is consistency. It all depends on which employees are making the drinks whether you get a good Orr bad product. There are some employees of I see they are making the drinks, I just leave after walking in because I know it is going to be bad. This place is hit or miss, but all there is for a variety of coffee items on post. Would much rather go to Way Station Coffee in Richmond Hill if I had the time. read more

Not quite sure why this place has been getting such low reviews. I've been here on multiple occasions and each time I've had a positive experience. Depending on when you go there, you may have a wait, since it is the only Starbucks within 30 minutes and it is on a large military base, however, they get the drinks out pretty quick. There is usually plenty of seating, either at a table or on comfy leather couches, but again, depends on when you come in. The atmosphere is pretty relaxed and quiet, so it's a perfect place to do some work. I will say, the only downside (& the main reason I am giving 4 stars) is that there is no Wi-Fi, which is a real downer, especially if you need the internet for work/classes. I was told by the employees that the PX food court offers Wi-Fi, but I prefer the coffee shop atmosphere over a noisy food court. I guess you win some, you lose some. read more

Tell me why this Starbucks does not make espresso frappacino?! So they offered me a coffee frappacino. Which should be the same. As soon as I got it, I did not taste any coffee. It tasted just milk and full of sweetener!!!!!! read more

Bad review for Starbucks from me today... I had planned on taking advantage of all the extras that Starbucks usually offers, only to be disappointed on multiple levels by this location. *The employees were unsure of which drinks they allowed free refills on for Gold members. *This location does NOT allow you to redeem any rewards, unless it's a printed offer with code clearly legible. *The first employee asked, didn't even know if they offered internet and didn't even bother to ask another employee. I waited in line again to ask another employee and was informed that they DO NOT provide WiFi. *The seating area was dirty and not cared for. read more

The slowest Starbucks I have ever been to. There could be literally one car in the drive thru and you could be there over 20 mins

This location was surprisingly empty in the morning! The baristas are so friendly and fast and our drinks were made perfectly. This will be my go to spot when I'm on post. read more

Probably one of the worst customer service I have ever had. I am a barista and no one should be treated like this. Not only did it take my drink 20 min but when I was explaining the drink to person at register she didn't even know what it was. I wanted a nitro salted cream cold foam and she cut me off saying so the cascara, no I want the nitro. As she rolled her eyes multiple times. She left the register while i was still waiting to pay and she started making drinks. Took her 10 min to make a drink and said here you go cascara I said no that is not what I wanted then she said well I don't know how to make yours so I told her how. The biggest attitude and when the manager finally came out to help she yelled crossed the room saying what was it you wanted ? In the end my drink was never right I ended up with a cold brew and foam with no flavor and I was just fed up as it was and left and threw it away. My husband looked at me and said he has never experienced that before and it was uncomfortable. On top of everything the coffee was made weird watery and sitting too long read more

Manager, train your employees on customer service...PLEASE! Your employees need a major attitude adjustment. Employees, you are not God, stop acting like it! You are in the service industry...you have ONE JOB, I suggest you do it. read more

If I could give this Starbucks a 0 stars I would. This place sucks, the employees suck and there's like 7 of them working but it takes forever to get a iced latte?! They're rude on top of that. I asked for a grande in a venti cup with extra ice and the old lady told me they didn't have any venti cups so I was like fine grande is fine. Was waiting for my drink and I saw what I though was a venti cup but apparently it was a trente cup. And I asked the girl working and she gave me so much attitude. I told there was no need to give me attitude and acted like she didn't hear me so I repeated myself and she quickly apologized. Never again. This place needs new employees. If you're going to give attitude then you shouldn't be working here, find another place to work. read more

I'm normally a fan of Starbucks. I am not, however, of this one. I stopped in here when we first relocated to Fort Stewart in early May to get my fix. Being that we were the ONLY customers in sight, which is strange for it being on post right next to the busy PX, you'd think that service would be pretty quick. You'd THINK. There were three employees in the store, pretty much doing nothing, we stood there for a good five minutes without acknowledgment from ANY of the employees. One of the girls stocking the cold case up front glanced in our direction, but that's about all we got. Needless to say, we left. I didn't need a fix that bad, especially from rude assholes. I def won't go back to this location, I'll stick to my Kuerig. read more

It's the only Starbucks around and they act like it. WiFi never works here. You cannot redeem your free drink rewards. You can't use your passbook card (they have to manually type it in). read more

I hate this location. Rude staff and drinks are never made right. They know they are the only location close and treat customers like they know it. I would rather hit up a McDonald's for my coffee needs than to go to this location. read more

Went to Starbucks yesterday afternoon and it was not busy. I thought to myself "great". I ordered 3 drinks and there were fairly quick all all 3 but only gave me two because the third one was given to their SPC friend who was sitting with another employee. I had to get up and point that out to them and didn't even get an apology. No customer service whatsoever from that store and they are stealing anyway. read more

Horrible horrible customer service!!!!!! Seriously, I just called up there and the lady rudely asked me what I needed and why I was calling and then I told her and her response was "okay bye" WTF read more

Not only are they slow they have no personality. Just moved here from California where we have a Starbucks at every corner, that's not the case here. This Starbucks is the only one in the area. This sucks!!! But I continue to come here with my husband since we are stuck on Starbucks. read more

Why doesnt yelp let me give 1/4 of a star... Tell me why they put up signs for the tomato mozzarella sandwich and they don't have it. This is now the second time in 2 weeks that I have waited in line just for that sandwich and they don't have it. They said they won't get it in for a while... they think they are smart... knowing that I'd I wait in line and they don't have what I want I will settle for something else since I already waited... read more

The workers here are very nice but I agree they can be kind of slow, so if you're in a hurry, you'll probably just end up frustrated. Glad to see they finally got the breakfast sandwiches but you won't find the cold sandwich and food items you'll see at a regular Starbucks. I'm a regular because, well, it's the only Starbucks around :) read more

I'm not sure who thought it was a good idea to open a coffee shop so late on weekdays and even later on weekends, but they sure need to evaluate their decision. As far as the staff, overall, they are ok, but not your normal pleasant ones at other locations. While this store stays in business due to it's name and being the only coffee place on base, outside the gate, it would see much lower sales. Just not a typical store. read more