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    Starbucks

    2.7 (64 reviews)
    ModerateCoffee & Tea
    Closed 4:30 am - 10:00 pm
    Updated 3 months ago

    Order Starbucks Takeout or Delivery

    Starbucks Photos

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Good for working
    Dogs allowed

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    Double blended probably NOT
    Rebecca S.

    First off as soon as I pulled into drive thru the employee taking orders was rushing through our order of 4 drinks. Midway of us saying each order he's asking "WHAT ELSE? What else?" Bruh. Hold up. I'm not finished. ‍‍ Then he repeats our orders and everything sounded great until I get my drink. This drink is always the same and looks the same every time I've ordered it at any austin locations. My "regular" drink was a completely different drink today at this location. Tastes nothing like my drink. Pay attention to what people are ordering and let them speak. Stop rushing your customers.

    a cup of iced coffee on a desk

    This starbucks has gone so downhill. I stopped ordering from here because they constantly messed up my orders and took way longer than promise time, but today, I decided to give them another try, and they failed. I ordered a vanilla bean Frappe with cinnamon and coconut milk, and I have no idea what they made, but surely is not a vanilla bean frappe. It looks just like a regular cold coffee with cinnamon, and it did not even come in a frappe cup. I will not be getting drinks from here anymore because they don't seem to care to get my orders done correctly.

    We ordered two mobile orders today around 10:05am and 10:13 am and were told the orders would be ready within 4-7 minutes. We arrived around 10:20 am and only one order (egg bites and bacon Gouda) and part of the other (egg bites) were ready at the time. My partner waited about 8 minutes before asking one of the employees for help. At this point, it's around 10:30 and the food was ordered 20-25 minutes ago. The male employee was very nice and relayed his order information to the pink hair employee at the ovens. The male employee informed the employee at the oven of his name, his order, and pointed out where he was waiting for the food. The person working the oven proceeded to ignore this and complete several other orders before my partner's, not acknowledging him each time she dropped off an item near him and he tried to wave her down. Even a very large order that came to pick up after him was completed. I understand these orders could have been placed first, but the issue was brought to her and there was no effort to resolve it and he was completely ignored by her. After this went on for 8 more minutes, my partner went to address her again. She immediately had attitude and was very rude. He tried to tell her the orders as she walked away from him, instead asking the previous employee what the orders were. When she did begin making his, I believe she deliberately burnt his sandwich and smashed his egg bites (I did not witness them being smashed, but the mangled eggs in the picture say as much). The ovens are set for exact cook times for each item and should not result in burnt bread. The two sandwiches we ordered are in the pictures, one under my name which is perfectly cooked, and one under his that is burnt. I find it hard to believe two of the same sandwiches, cooked by the same person, in the same oven, in the same time span could look that different if cooked on the correct setting. My partner then requested the food that was originally ready to be remade since it had been sitting on the counter for at least 20 minutes, getting cold. The combination of these events are unacceptable.

    Decent place to study.
    Annie F.

    EDIT: Okay, to be fair, I might have just come at a bad day. I've been here 5 times now and the staff is really nice. They're just SUPER busy so they don't always see that you're standing there at the counter. They still only offer half-and-half at the sugar counter. You have to ask them for 2%, 1%, etc. Kind of inattentive at the counter, BUT they let me sit here forever (6+ hours) and study so... A+ to them for hospitality and patience. Also subtracted a star because they only offer half and half at the sugar counter, they were out of napkins for the longest time, and I didn't see them wipe down their tables even once.

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    6 months ago

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    10 months ago

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    6 years ago

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    4 years ago

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    11 years ago

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    4 years ago

    Trash. Caramel macchiato? More like hot water with a splash a caramel that we waited 25 minutes for. Adios.

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    6 years ago

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    9 years ago

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    14 years ago

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    13 years ago

    The only Starbucks who can make my drink, no water soy chai with 2 shots of expresso, without tasting burnt or lacking an expresso taste.

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    Page 1 of 2

    Ask the Community - Starbucks

    Review Highlights - Starbucks

    EDIT: Okay, to be fair, I might have just come at a bad day.

    Mentioned in 2 reviews

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    The Cheesecake Factory

    The Cheesecake Factory

    3.2(157 reviews)
    0.4 mi

    I came here for my birthday dinner, they were pretty busy but the waitress was ok she seemed like…read moreshe had a lot of tables which isn't on her - she did refill the waters regularly and helped identify a dish I had walked past that looked good. I normally only get and always have only got the da Vinci and I tried something new which was amazing ! She did tell me tho they no longer offer a free slice of cheesecake for birthdays which was surprising they only offer a bite size Sunday which was mostly chocolate sauce - maybe if they are concerned with the cost of a free slice showing an ID for your birthday month should be a thing to allow a free slice still. I only come here maybe once a year its a real treat.

    We were seated immediately then waited for 15 minutes to be acknowledged by a server and this place…read morewas almost empty. Finally ordered and then she comes back 5 minutes later to tell us they don't have what the hubs ordered. Ok, he asks her to give him a minute to look over the massive menu again and then she disappears. Shows back up in 5 minutes again. When we got our food which was almost 1/3 more than we were charged the last time we noticed that everything was about half the size portion as it used to be. I mean I know prices are up but either raise your price or lower the portion but both??? Dang. Anyhow good was good as always they have always had good food but service and pricing is now out of my budget.

    Photos
    The Cheesecake Factory - From the front door

    From the front door

    The Cheesecake Factory
    The Cheesecake Factory - Thai Chicken Salad

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    Thai Chicken Salad

    Starbucks - coffee - Updated May 2026

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