They served me cold coffee and didn't give me my change. I had to ask for hot coffee and told the young lady she could put my change in her tip jar. People forget the customer and are more worried about fast service instead of GOOD service. Just saying. read more

VINCENT IS THE ABSOLUTE BEST! He deserves a coffee master certificate, every drink he makes fills my tummy with delight. And Melissa is dope she made my day by remaking my drink when I dropped it at my sons appointment read more

Update: I got the names of the morning employees who are fantastic, Red and Vincent! Say hi to them. They are seriously wonderful!

Vincent. The employee you want to take your order when going through the drive thru. This is my second visit to this location and I can't believe I failed to leave a yelp review about Vincent after my first visit. Today while with my husband and our baby, we made a quick stop for coffee. I couldn't remember his name and told my husband about this darling, super sweet, friendly, fast & efficient employee I met last visit. To my luck Vincent was working the drive thru again and this time I made sure to ask for his name. I introduced him to my husband and told him how amazing he was my last visit here. Vincent is the Starbucks barista you want to take your order at EVERY Starbucks. If you are having a tough morning or day, he is the person you want to cross paths with while getting your coffee fix because he will lift your spirits and you won't be able to help yourself from smiling :) Way to go Vincent. The manager who hired you knows good energy & talent! I will stop at this location each time I'm in the area. Thank you!!! read more

What can i tell that everyone dont know or said already . Im addicted to coffe and addictive to starbucks cofee. Is such a great taste. Place is great read more

They never fail me with any drinks or coffee. Staff is very friendly and welcoming. Love the pumpkin spice latte

This is one of my favorite drive through Starbucks. I'm generally there around weekday mornings/early afternoons and the wait is either short or nonexistent. The baristas I've come into contact with have been really friendly and attentive. Also I appreciate that this location clears the espresso machine regularly (some locations don't and it makes the espresso taste burnt). It's really close to the freeway and there's a decent amount of parking available. read more

Normally I love this Starbucks I've been coming here for over 5 years but recently a lot more. The service has normally been great and they're usually so kind and happy. We'll today was something else... Allison was the one working the drive through and taking orders. She rushed my order and didn't take it down correctly missing that I said blonde espresso. When I noticed that It was wrong I let her know saying it's suppose to be with blonde espresso she had attitude and said ok. I pulled forward to the window and notice it was made incorrectly with the foam which I never order with foam so I knew it was wrong again. I let her know as she was going to hand it to me and she threw the drink away and walked away again with attitude and the whole interaction was just not friendly or a good experience as it normally is. Maybe she had a bad day idk but Allison, remember you work in customer service and choose to interact with customers so please don't take out your personal life or day on others. I also wished her a good day as I was leaving, but that did not change her attitude. Starbucks please make sure your employees don't rush orders and make us feel rushed so orders are correct from the start and that they know to be kind. I'm always there so todays interaction definitely made me not excited to go back. read more

Best Starbucks ever!!!! Love the staff, friendly, fast, and makes you feel like family! Mark, Cindy, India, Monica, and Dora are the best!!!

Sad face... It's Halloween and they don't have any pumpkin spice. Other than that it's not too crowded at noon on a weekday. Perfect atmosphere to come study or chat with friends read more

Starbucks - Coffee & Tea Near Me - Colton, California

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I have been going to this Starbucks for my daily dose of caffeine for years. I like how the baristas get to know you by name and the drink you tend to order. They almost always display a smile and a cheerful attitude. The only criticism I can give is that mobile orders take a bit of a long time because some forget to keep checking the mobile order receipt machine. Otherwise I'm a happy woman and this is my go to Starbucks! read more

Gotta have my Starbucks and I love compliments she loves my coach purse she said it so pretty. So friendly this morning yum extra whip cream. The really know the meaning of that. Yum just one little complaint too much vanilla sauce in the vanilla macchiato read more

EDIT!! Had a better experience these past couple times. They move up a star! TURN DOWN YOUR COUNTRY MUSIC! IT'S FREAKING LOUD! Alright... you wanna know most people study/order at the Washington Starbucks across the street, even though this the Mount Vernon SB is bigger? From my experience: 1. The staff is less attentive. Multiple times I've seen the staff just talking on their phone behind the register while I'm standing there waiting to be helped. 2. It's fcking cold in here. I dunno why there is an Alaskan draft that hits the bottom of the floor. I'm wearing pants; legs are still freezing. I really want to leave after being in there for 30 mins of studying because I'm about to get frostbite. Really, those two reasons make me not come back to this place very often. The only times I do come here now is because the Washington SB is packed. read more

They are the best . The staff is amazing . This my happy place because of it. The manger is such a great person she treats her staff with love and kindness as well as all the customers . when ever I'm feeling down and I come here I'm treated with such warmth and kindness , I instantly feel loved when I walk in . I live a block away so I come in often and when I do even if its busy , I still receive the same level of quality customer service. Most of the staff remember me by name . Carlos,and William are so good to me. read more

This is usually my favorite Starbucks to come to but today they had to make me 3 frappuccinos and couldn't get a simple caramel frap right I hope they get it together maybe some people need more training. I saw a girl laughing like it was a joke when I gave them the drink back to make another. The fact that she thought it was funny was really hurtful people pay for what they want they should get what they pay for. read more

My first visits to this location were not great. But I've returned to check them out and was pleasantly surprised. The staff was friendly and more importantly, I was able to get my drinks quickly. Good job guys! On a side note, I'm not a fan of being moved over at the drive thru so that drinks can be given to people behind me. I am all for moving the line along, but it seems as if drinks are being prioritized by level of difficulty. How about turning out drinks in the order in which they are placed? I hope to see this practice minimized! read more

I came here to get a strawberry açaí and a couple strawberries were GREEN they were green and brown and just looked nasty so I said nicely " hey the strawberries don't look good they look bad is it ok if I get a new one I'll even pay for it " and they lady said " no they're just dry " and I said are you sure I can't get a new one and she refused and it got me sick. So thanks for that. read more

I like this Starbucks, its lager than most.the staff is always so friendly! They greet everyone with smile and a hello. .i often go to use their Free WiFi.. they never trip if you dont purchase something .Its very spacious..one of the biggest Starbucks I've ever been to, with comfy seating. .bathrooms are always clean..which is a very big deal to me. I'm not a coffee drinker but they have this caramel drink I can never think how to order it. .and every time I try ordering it they seem to know what I'm talking about And make it better every time I get it! read more

So from the outside this place looks a little sketchy because of the area it's in, but it's been remodeled and looks nice on the inside. Plenty of seating area inside and out with a view of the street . Lots of people in here studying or on their laptops, and staff was pleasant. read more

Employees are fun and wonderful. Perfect place to get work done while sipping on some bomb coffee

Don't really ever go to Starbucks but it was ok service is a little suck up but my drink was good

What can I say I love Starbucks coffee and have been at this store at least 20 days of the month thru the year the baristas know my name and my regular selection is really cool to walk in and hear them greeting me by name best Starbucks store on my neighborhood. read more

Today I called this location and Melissa answered I believe she is a supervisor or manager, she was very nice and helpful, I then arrived at the store and she helped me in the store and was so personable. Melissa's customer service was awesome!!! read more

Its reputation precedes it. I'm not a huge coffee drinker but I do enjoy coming here for its chill vibes and refresher drinks in the summer. The mango dragon fruit will not disappoint and is a very pretty color. Just ask for them to be light on the ice for almost all your drinks so you can get more bang for your buck instead of a cup of melted ice. This specific location is a great place for university students to study, but you've got to come early and claim your spot because it's a popular venue to hit the books. And if you have a furry friend, don't forget a puppuccino! read more

For only having a short line during the morning rush the service was ridiculously slow. Mostly due to the cashier chitchating with "friends" who were ordering, while the other people in line were trying to get their drinks and leave. To be honest for a business to run efficiently, take care of your customers first and socialize later when you actually don't have a line. All I wanted was one drink, and waited about 15 minutes in line with only 2 customers ahead of me. read more

The staff here is super friendly and really take the time to get to know you. I love coming here! The drinks are always made deliciously and accurately. The snacks here are also delicious! If you're looking for a sweet snack or a healthy snack, they've got you covered! The seasonal drinks are so good too! My favorite item to enjoy right now is the ham and cheese croissant! read more

This Starbucks is terrible. They get my drink order wrong every single time. I have a simple drink order "venti coffee with light cream and sweetener" and there is always way too much cream and sweetener, none at all, or it's the wrong size! They get it wrong 99% of the time. Starbucks, please train your employees on how to listen to customers. I will no longer come here to purchase the coffee, instead I will be coming here to take my 8am early morning dumps. read more

Rude. Only thing I can say about this starbucks. Only reason they got 2 stars is because they were able to make my drink within the time frame the online ordering app estimated. First of all, I ordered an iced mocha with no whip. I put no whip as an option when I made my order. Something must be wrong with the app because this is the second time the baristas would not get the no whip part. I kindly asked the lady to just remove the whip cream. I could have asked for a whole new drink because if it isn't made the way I want it, starbucks policy is to make it until I do. The barista at the other location was SUPER nice, offered to make me a new drink, but instead took off the whip with a spoon and changed the top for me. But not the lady at this location! As I attempted to nicely tell her the situation she continued to cut me off and say "it's doesn't say no whip cream" and continued to show me the sticker. She cut me off twice and I just asked her once more to take off the whip. She stared for 3 seconds, removed my cap, continued to use it and a spoon to remove my whip, got my mocha all over my cup, slide/threw the cup at me, and walked away. So I asked her for a new cup. Again, stared at me for 5 seconds and in the worse attitude ever, said of course you may!!!! All in all, rude, terrible service, the mocha sucked, and she wasted more time doing it wrong than if she did it right from the beginning. She seemed to be in a rush but there was a total of 10 people in the store, 5 of which were employees. I will be contacting starbucks next. Don't go here. The baristas at the location 30 seconds away are a million times better and would love to make their customers happy. read more

Barista Allison is very very nice. They are all very friendly they don't look all stressed out. April 9th 2017 I love this Starbucks with the lead of Monica they are all happy, friendly & get along with each other. I took my grandson there today Monica made him a special Frap. He loved it. And that Monica as really nice. read more

Online order fail. I placed an online order. Got to the store and waited. The woman made three drinks started on a fourth, then asked if I had a online order and my name. She asked someone else and it was at the drive thru window register. Other locations it's waiting to be picked up and go. read more

Too bad I have to give u guys a star. I gave this place way too many chances because a couple of the baristas are good, but 99% of them are crap. They don't listen, they ignore you and give you what ever they think is what u want. I thought paying top dollars for coffee at least I would be able to get foam with my cappuccino... That's why I don't order a latte. Anyways... Worst service ever! read more

My favorite Starbucks in the area. Staff is always super friendly and the managers actually try to get to know you, was kind of weird at first but then I realized they were pretty genuine. There's usually always seating available although sometimes you have to wait for a bigger table (if you even need it). They ALWAYS make my drink correctly so that's a plus. The few times they have messed up my friend's orders they happily, and I'll emphasize this since other Starbucks moan and groan that you want them to make your $5+ drink over again, they happily remake your beverage. read more

I look forward to not only my quad shot espresso every morning but the friendly baristas that have mastered the art of making it. I am a regular customer that drives past the Starbucks that is closer to my home to visit this location. Aside from being warm and friendly on a regular basis, the baristas at this location in particular are always upbeat and seemingly happy to serve. They continue to surpass my expectations with exemplary personalized service, so much so that I even visit them on weekends read more

By far worst Starbucks. I've been here few times and I keep going back like an idiot. The drive thru is the worst. Waiting at least 20 plus minutes the last 3 times in a row. Just goto the one just on the other side of freeway. Much faster and they make it right read more

I'll never go here again. Incompetent workers, bad service (if you get any at all). They ignore drive thru customers in the early morning

Thank u Mark for making my Friday morning a great start to my day. He went the extra step to make sure my order was complete . Thank you Mark read more

The coffee is better than the other Starbucks around the corner. The one reason I didn't give five stars is because of one driver thru person that just makes every encounter super uncomfortable. Just consistently, every time. She's nice but it's just very over the top, so much so you can tell it's fake. It makes me cringe. I'm probably just weird, but it bothers me a-lot. Besides that they're great. read more

Very rude manager named Monica who has no decency to talk to customers. Great baristas! guess it's time for the manger to learn something from the them. read more

Mark is And his manager is amazing they really made a special Birthday for my sister thank you for caring!!! And going above and beyond!!!

This Starbucks has a lot of seating room. In fact, they have a long table near a wall to floor window that is perfect for studying. If you're not into sharing a table with other customers, there are also individual tables along the wall near the entrance. If you're looking for a place to study, this Starbucks may be the place for you. Otherwise, there drinks are your standard Starbucks fare. read more