I usually enjoy Starbucks and order the Brown Sugar Oatmilk Shaken Espresso often. Today, while traveling from Las Vegas, I stopped at this location with my boyfriend and had a disappointing experience. My boyfriend ordered his usual Brown Sugar Oatmilk Shaken Espresso with light ice, which I know from many visits is typically filled with extra milk to make up for the reduced ice. In fact, earlier today at another Starbucks, we ordered it the same way and it was made exactly as we like it without any issue. The blue-haired manager here, however, refused to do this, saying it could not be done because they charge extra for that--something no other Starbucks has ever told us. To make matters worse, when he made the first drink, it wasn't even made with light ice as ordered. We asked if the drink could be remade with light ice and extra milk, but the manager still wouldn't do it. Instead, the very kind cashier (who seemed caught in the middle) had to make it herself after finishing another task, while we waited. What's especially frustrating is that I ordered a matcha with light ice at the same time, and mine was made exactly as requested with no issue. It's disappointing when one store's approach feels so inconsistent from the friendly, accommodating service we've experienced everywhere else on our trip. I hope this location can work on consistency and customer care going forward. read more

Stopped in about 1:30pm, 4 people working 2 in store and it took 15 minutes to get an order. They did not take care of business!!

Ordered two mocha cookie crumbles gave a $20 bill to the short pink hair girl and I waited half an hour. my name was not called out so one of them was just sitting there then they proceeded to not make two. I had ended up asking another lady if she would make my other one because I had only received one and she just had a terrible attitude. Decided to take her time and eventually got to me and made my other dang drink. I would put zero stars but unfortunately that's not an option. read more

Really can't complain - needed a caffeine boost while on a recent road trip and this Starbucks was the most conveniently located on my route. I arrived around 8:20am on a Tuesday morning in mid-June and did not have to wait long although I did walk into the store rather than go through the drive thru. The coffee was hot, similarly priced with every other Starbucks and I was able to use a gift card given to me by a friend. Overall, the place was clean although, like most Starbucks, the bathroom could have used some TLC. read more

Starbucks - Starbucks in Cedar City, Utah - Coffee & Tea Near Me - Cedar City, Utah

Had a great conversation with Dillion... super friendly! His "favorite female co worker" was great for coming back after her shift to help Him close. read more

If I could give no stars I would. Went through drive through for a latte. There were only 4 cars in line and it took 30 minutes. Horrible waste of time. read more

The Baristas were very nice but the atmosphere is what made me rate 4/5. I wanted a dark roast and I love Sumatra so I asked if it was already brewed, unfortunately it wasn't, but before I could say anything else, she offered to make me a pour over with a great attitude! I know it is a time consuming task to do a pour over but I appreciated her effort! The music was a little loud, some people want to come to study, to take a break, for a quick catch up with a friend, but the elevated music on top of the expected noise from behind the bar made it hard to focus. The seating is hard wooden chairs that are very uncomfortable. For a coffee shop, you know people are going to want to come study here, but it's hard when your rear is numb and uncomfortable. Also, the tables are not like other starbucks and don't have the chargers built in and some of the seating isn't even near an outlet. there also isn't even enough seating for some customers with how busy it got at certain times. Everything was clean and the baristas always acknowledged customers. read more

Asked for extra extra crunch and they delivered! They always go above and beyond on getting our drink right. It was most excellent today and they always go a great. Would recommend and we always go here when we come to Cedar. read more

Stop by for some drinks. Ordered inside instead of drive-through. The store was kinda messy, especially the bathrooms. The cashier was great. Super friend and sweet. However, the girl barista made my order wrong even though they weren't busy at the time. She checked my order several times while making the drink but still decided to ignore the modifications that I paid for. $7 for a wrong drink smh read more

Starbucks - Coffee & Tea Near Me - Cedar City, Utah

Love me some Starbucks! This drive thru is almost in the worst possible place since it blocks all of the businesses store fronts when the line gets long. This Starbucks definitely isn't the fastest around and I feel like the lady at the drive thru takes the orders first and then deals with the car at the window. I don't work in food service, so I can't say much, but I feel like you want to multi-task as much as you can. Anyways! The drink was amazing and once we got to the window, we paid and were on our way. Will be back when I am back in town. read more

Th location is awful. The drinks aren't always the best. When they heat food up they over due it. This is the only Starbucks I went to and they don't write on your cup, they only draw happy faces. Stop being lazy Starbucks! Do better, people spend good enough money to be getting stiffed. read more

Stopped in yesterday. Drive through wasn't busy, and they did a good job moving vehicles through when it was. Inside was clean, and service was fast and accurate. Kim was very nice. Lemon bars and cake pops tasted fresh. read more

Starbucks - Coffee & Tea Near Me - Cedar City, Utah

Closed at 12:30 in the afternoon? Really?! Maybe because they can't get employees due to so much government stimulus ‍ But Starbucks closing at 12:30 is sad read more

Starbucks - Everyday closed at 12:30pm - Coffee & Tea Near Me - Cedar City, Utah

They have nitro cold brew!! This Starbucks was a nice stopover on my way from Bryce back to Vegas. They have all your standard Starbucks amenities. A drive thru, and seating (both indoor and outdoor). As an added bonus they have nitro, which is always a pleasant surprise. Service was prompt and the barista was knowledgeable about all the crazy ingredients. There's ample seating and even a little bar if you're by yourself and want to feel hip. As an added bonus it's right off the freeway. Just watch out for all the new construction that might confuse your GPS. read more

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Twice I've come here while driving I-15 thru Cedar City and twice I've been super disappointed. The first time my order was wrong, but since I didn't realize it until St. George, nothing to be done (ordering plain black coffee and receiving hazelnut is very unfun). This time I ordered 1 dark black coffee, 1 plain iced coffee, 1 warmed pumpkin loaf and 1 water. Not complicated. 25 minutes later after watching seas of mobile and drive thru orders go thru, I had a cold slice of bread, the water and iced coffee and no hot coffee on the horizon. When I complained, I was told I could wait another 10 minutes for new black coffee. They truly need to figure out their expediting system in here. There were 15 other people waiting inside for drinks when I left - some had been there longer than me - so I wish them luck, they're gonna need it. read more

Your typical Starbucks. It seems well managed the employees seem efficient. The place is clean for being very busy. And the beverage and the food tastes exactly like they're supposed to. read more

I cannot say enough good about this location! The staff is always so kind, helpful, and go above and beyond! I would like to acknowledge Kim and say that she exemplifies what customer service should be! Thank you Starbucks in Cedar City for all you do! read more

Avoid this Starbucks if you can. We just came out of there and they were out of vanilla, hazelnut, and even whip cream. Like if you do not have the supplies don't even bother opening. Also, I don't know what drink they made but it was not salted caramel cold brew which I get all the time (see picture). Also, 4 people who were behind us got their orders before us, while we saw our drinks in the back just sitting there. This Starbucks needs to train their staff more. Unacceptable by all means. read more

Starbucks - Does this look like salted caramel cold brew?? No. - Coffee & Tea Near Me - Cedar City, Utah

Awesome Tunes at this location! I even heard some Nora Jones, Rem, Devo, Stones, Fixx, Madonna and U2. I like the Band Heart , give it a Try

Great location and many parking spaces. There was no line when we walked in and like ten people back there to help if it did get busy! Team members were really welcoming and pretty quick with my drink and food. I love seeing the difference between Starbucks in Hawaii and mainland. read more

Starbucks - Coffee & Tea Near Me - Cedar City, Utah

Food: venti black ice tea no sugar, chocolate croissant, and venti soy latte 3 equals. Service: quick, efficient, competent. Bathrooms: clean and maintained/unisex. Location: in plaza behind Cafe Rio. Drivethru available. Meets expectations! read more

Whoa. We have been in this drive thru for about 25 minutes on a Sunday night and 8:44 pm. We watched the only girl that was making drinks make drinks for cars behind us and not make our drinks. We were in this drive thru for 30 minutes. It took 5 minutes before we could even order. Tara the girl At drive thru was rude and short with us. I cannot wrap my head around what just happened. Like Something from the twilight zone. Also, when we finally got coffee it tasted awful and wasn't that warm although we watched her make it fresh. Again my head is blown right now. read more

Starbucks - This is a pic of the coffee they made for cars behind us. Not ours. - Coffee & Tea Near Me - Cedar City, Utah

Drove thru at 9:30 PM and waited 15 min to pick up a mobile drink order. There were 4 cars on front of me when I arrived. When the car in front of me finally pulled up to the window I saw a drink passed to him. They proceeded to spend 7 mins talking to the person in the window. I assumed he was waiting for more of his drink order. I couldn't imagine what order could take so long. Next thing I know, they slap a handshake and the guy drives away. I was absolutely floored! I drive up and the very friendly guy at the window says "hey, how you doing?" And i said "we'll, better before I had to wait in line for 15 min to get an iced drink"! He laughed (I couldn't tell if he was mocking, scuffing, or just plain stupid). He didn't handed me the iced drink that have been sitting to his right for 15 minutes. It was drenched with condensation and the ice was nearly completely melted. He handed it to me, with a smile (again I'm not sure if he was being salty or stupid) and said "have a great night". Why 2 stars instead of 1? We'll, you can't hold everyone in the store responsible For the actions of one individual. You have to wonder, though, where was the manager was all this time. read more

Was severely disappointed by our most recent visit this afternoon. Previously had only positive experiences at this location. Unfortunately, today the older, balding, thin man had a snooty attitude and was smacking gum while taking our order. It felt like he was talking down to us. Definitely not the usual Starbucks treatment. This guy needs politeness training. The 3 star rating is an average of the 5 stars I previously gave this location and the 1 star it felt like today. Felt bad after coming here. Hope this is not the norm now. read more

Starbucks - Coffee blends - Coffee & Tea Near Me - Cedar City, Utah

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Great location and easy parking. They have an indoor and outdoor seating area. I was helped right away and my drink was promptly made. But it took over 5 minutes to get my croissant and oatmeal after I reminded them I ordered it. I enjoyed my coffee and my croissant in their lobby area. It's pretty mellow and the employees where very friendly. This is a drive through location and from what I saw it did have a line but it looked like it was moving pretty steadily. read more

Starbucks - Coffee & Tea Near Me - Cedar City, Utah

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So impressed by their staff. I walked in and was immediately greeted. Then once I placed and order they complimented me. After I had received my order and was about to walk out the door 2 of the baristas said thanks for coming in and called me by name as I went out the door. These ladies deserve praise and recognition. Way impressed! read more

Starbucks - Coffee & Tea Near Me - Cedar City, Utah

Another example of the lack of Yelping in Southern Utah. No photo and the place has been open about 5 years? Come on people, let's get with it. The staff was very nice and efficient and I was on my way to St. George in no time with my quad espresso over ice. read more

Starbucks - Coffee & Tea Near Me - Cedar City, Utah

It's small and right off the exit there's not much seating but they have a little patio area with seats.drive thru always looks busy. My bagel and coffee were good the baristas are fast and efficient plus it right next to Walmart read more

Starbucks - Coffee & Tea Near Me - Cedar City, Utah

They were amazing! I asked for a surprise drink with lots of caffeine and Jake hit it out of the park! It was delicious! Haley & Jake helped me at the window and they were beyond amazing. I've always had amazing service at this location. read more

Starbucks - Coffee & Tea Near Me - Cedar City, Utah

We stopped by for a quick, late breakfast before hitting the road back to LA (Sunday late morning). Super packed drive-thru with cars lined up in the street leading up to the plaza where it was located. I decided to park in the lot (plenty of parking) and walk in to order. Great decision! Small line, but I stepped aside to order on the mobile app. My sister stayed in the line bc she needed to buy a mug. My hot sandwich was ready shortly after my order and the drink took longer. They are BUSY - they're working on the drive-thru, line & mobile all at the same time! but everyone was courteous and despite the amount of people going in & out, it never felt crowded, or unsafe, covid wise. Most people took their orders to-go. Every employee & guest wore a mask. Everyone, guests & workers, was pretty courteous too. We all seemed to stay mindful of distance and excused ourselves to navigate the space. Man, people would be so much crankier before their coffees in a big city The napkin/straw/sweetener section was sparse: only napkins available so I had to go back to ask for a straw (my guess is that it is a covid policy?) They had some tables & chairs next to the building (outside) which was nice to dine at before leaving. All in all, a great location right before hitting the 15! It is the only self-standing Starbucks in Cedar city to my knowledge so come with patience & you'll be fed & caffeinated before you know it! read more

Went in line today at Starbucks drive thru, I didn't realize I cut in front of someone but I was already stuck in line. When I get to the prompt the Starbucks lady was saying I cut in line I said I know now I didn't realize that the ONE car was in line (which was by the parking lot) not even close to the drive thru. The Starbucks lady starts being rude so I didn't even place my order I just said sorry and drove away, because I was being harnesses by the drives and the Starbucks lady. Just because of an accident. Horrible experience and the Starbucks lady did not help at all. read more

Extremely long wait time. Why on earth would it take an hour to go through the drive thru? Are they sleeping on the job? We looked inside and it wasn't even that busy. Absolutely insane. read more

A manager kicked people out of the shop who already were inside. I bet there could have been a better way he could have handled their situation than by doing that. read more

Unbelievably rude! If your RV is too tall for drive thru and you don't want to take the time to download their app. They suggested I get my coffee at the gas station. Covid is not a good excuse to be rude Used to stop here every trip thru but no more. I went to the shop in Lin's market and they were super nice. And received a very generous tip. Might as well close this one down, they will take the time to explain they won't serve you and that takes them longer than pouring you a cup of coffee! read more

Worst traffic area, slowest service ever, 30 Minute wait for coffee? You should tell your guests when they order that they're going to be standing there that long. Not sure how this place is so chaotic, nothing like it anywhere. Most intolerable and unacceptable service ever. read more

This Starbucks is fast, efficient and friendly. We enjoy coming here weekly! When I ask for light ice they actually do light ice! Yay!

We stopped in here this morning and we had a fantastic experience. I am not sure why there are so many negative reviews. The staff here was so polite and kind. They were efficient and our orders were perfect. Lobby was clean and tidy. The lobby was closed as we left around 11a but the drive thru was still open. However, as we have been traveling most Starbucks lobbies have been closed at all times. read more

Typical Statbucks, great drinks and friendly staff... BUT, could it be any colder in here? In the 80s outside and it's like a freezer inside. I had to go to my car to get a jacket and hat, but my hands remain near-frozen. Ridiculous! read more

A typical Starbucks with some wait time but it's about average. The store was clean and the staff was friendly. Drinks were made to order and okay. Each and every time I see what a few drinks cost, I keep telling myself I don't have enough bucks for Starbucks. Dunks is not an option in this area, sadly. When parking, I'd suggest parking at the front of the store. If the drive-thru line is backed up and you've parked at the side of the store, you could have a wait to get out of the parking lot. As with most stores, they have indoor and outdoor seating. Easy to find and close to several other businesses. I'd certainly go back if I was craving Starbucks. Seeing a small and medium Frapp with the Cedar City 7.05% tax set me back $9.10. read more

I love Starbucks, I go quite a bit. But this Starbucks was one of the worst I've been to. The inside is big and I like the amount of seating it has, and the employees are super nice. But, the garbages were all so full that they were over flowing with cups and garbage, the floors were pretty dirty as well. They have two bathrooms, and the one I went into had no toilet paper, and was out of soap. The floors were covered in paper towels and it smelled of urine badly. I was very disappointed in this trip to Starbucks. read more