great customer service: the employees are always so kind and my orders always done right read more

There are 6 people waiting inside, they only concentrate on the drive thru customers, their drive thru is too hard to get into if it's full but if u come in you wait 10+ minutes , priorities are wrong here read more

Starbucks - Dining room - Coffee & Tea Near Me - Cape Coral, Florida

I highly don't recommend going inside when you see that there is a long line in the drive thru. I waited 30 minutes inside for an iced grande vanilla latte, a bagel toasted, and a single shot of espresso. 30 whole minutes as I counted 30 cars go by in the drive thru not even kidding. That's ridiculous. There were people that ordered at the register about 20 minutes after me and got multiple iced coffee drinks quicker than me. Stop prioritizing the drive thru and prioritize the people inside as well. From 9:28am to 9:55am read more

On November 8th at 7:10am I went to Starbucks at Chester street in Cape Coral I asked for a tall pike roast coffee I was told bye clerk they are out of hot coffee and I could order an Americana or an iced coffee. Needless to say I left without my hot pike roast. I asked again why they couldn't answer my question. I feel being a well known coffee establishment should never be out of hot coffee. Anyways not a happy camper to say the least. And maybe lost my business in the future read more

Usually don't have a problem with this location however I don't think I will be back. I ordered a small matcha latte and I waited 20 minutes and still didn't have it. I understand places get busy but the workers were running around hardly making any of the tickets. When I asked a worker (Madi at this location) nicely how much longer she responded very snarky with a bad attitude. Never again!! read more

I just ordered a Venti Carmel Macchiato and got it 3/4 of the way filled up and it tasted awful. not the usual sweetness that I get and I got it real quick which tells me that it was already made and reheated on the machine. no caramel taste at all. I'm very disappointed and upset. my email is romd44@aol.com if you can please contact me read more

Busy Starbucks on Cape Coral Boulevard, it does have a drive through and a small parking lot. Seating inside and out. Mom wanted a coffee so we headed here and she had her latte while I had a simple drip. Service was good and the restaurant is clean. For a Friday morning, there were a surprising few people using their laptops and tying up the tables. Nice to see! [Review 10506 overall, 273 of 2019.] read more

Starbucks - Starbucks on Cape Coral Blvd - Coffee & Tea Near Me - Cape Coral, Florida

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This Starbucks is super close to our airbnb so we've been here daily on our vacation. They're super nice, you can order on the app, has drive through and it's well stocked. read more

Food was soggy! Got diarrhea after the food and coffee! Coffee tasted a little sour! Everyone was all over the place very disorganized! Find local and put you're money where it belongs!! read more

Horrible service by the younger female and mid 30s male with long hair. Coffee was terrible and made completely incorrectly. The cup was broken and dumped all over me scalding my lap. read more

This store has new hours. 2:30 to 9pm Why bother? This store is horrible to begin with! They never get a drink right ever! The help inside are a bunch of burnouts they don't pay attention because the music is too loud and you have to repeat your order several times because of the volume of the music. And 90% percent of the time the order is not correct?? They should do us a favor and close. Two coffees is equivalent to almost a bag of groceries at Publix! I'm done with Starbucks! read more

Starbucks, Chesters St., Cape Coral, Fl. Here is my 2 cents on the food and chatter. Alright Stars is good for service and for other drinks. BUT it is the ABSOLUTE WORST for just a plain cup of coffee. I have been to 5 different Starbucks using a card for each . I am glad I never used my own money. BUT each place has the most horrible plain cuppa Joe with out exception. 7-11 or even *unkin is better. Plus it is way over price. read more

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This is the world's worst Starbucks. I'm staying a block away on vacation and have tried to get coffee here three mornings in a row. Two of those mornings they gave me stone cold coffee. Like is the burner broken kind of cold. Like is this from yesterday kind of cold. Today, going through the drive thru they said they were just out of all brewed coffee. It wasn't even 7am and literally no one comes here. One to two people in line at max at any time. Insane. read more

Everything was great at this Starbucks. Place was clean. Staff friendly. Beverage tasted great. Only complaint was the parking lot and drive through configuration. Seems to be a theme with most Starbucks. read more

I really enjoyed my visit to this Starbucks this afternoon. I just needed a place to crash for an hour or so with a good cup of coffee before my next appointment. The location was convenient, parking adequate, outside of the store looked nice, the inside was normal sized and clean, the employee who served me was friendly, my coffee was served quickly and was delicious, A/C and WiFi worked well, seating included different number of chairs, tables, including comfortable chairs, and music was playing not too loud. read more

I ordered a egg cheese bacon sandwich! It was cold so I asked for them to reheat it and they had such a stink attitude! I waited in line FOREVER AND MY COFFEE TASTED BURNT! Find local and put you're money where it belongs! read more

This is one of my favorite Starbucks to go to in the area. I would rather drive to Cape Coral from Fort Myers to get a good iced coffee, because they make it right every time. I came here to do homework while waiting for a shop to open down the street. I ordered my drink and went to continue my homework and they instinctively brought me my drink. I was impressed, and very thankful. This Starbucks will not disappoint. read more

Starbucks - Coffee & Tea Near Me - Cape Coral, Florida

The service wasn't good. The woman that took my order had straight up attitude and was completely rude. Coffee and cake pop was good though.

I've been going to this Starbucks daily while in town. And I've never had any messed up drinks or wrong orders. Very good customer service, quick on drinks, and they all taste amazing! read more

We stopped in here because my parents had shut off their internet in their summer condo. We were entertaining ourselves with some shows on my computer through the Apple TV. A summer storm came through and shut the power off to the place. It popped back on a fried the Apple TV. I'm 30 years old and didn't know that you had to plug things into a power strip. Anyway, we plugged the Apple TV into my computer and tried to reinstall the software but needed internet. Enter Starbucks on Cape Coral Parkway. We stopped in & got a couple drinks. I only get fraps because I'm not a huge fan of coffee or hot drinks. The vanilla bean was the usual. The Internet was pretty fast here which helped when downloading files to try & fix the Apple TV (it didn't fix it & we had to order a new one). The staff here was friendly enough but a little boisterous, I wouldn't come here to study/read. It was also pretty cold inside. I'm glad they have ac when it's 93 outside but 60 is pretty chilly. I'd think the older customers would complain. read more

Starbucks - *fingers crossed she ain't fried* - Coffee & Tea Near Me - Cape Coral, Florida

I come to this Starbucks almost every week to study for my classes or grab a drink before I go to work. The staff at this location is absolutely amazing. If I was the General Manager at this location I would be very proud! It's a clean and well organized store and every barista always gets my drink exactly how I want it, they make me feel at home, and I know it's a weird thing to comment but the AC is always at a perfect temperature to help me concentrate and study. I also want to thank Nick, Tiffany and Stephanie; I hope I spell their names correctly, because they are always helpful and make my and my significant other feel amazing. If you come to Cape Coral and want to go to Starbucks choose this location! read more

Starbucks - Coffee & Tea Near Me - Cape Coral, Florida

Ross and Andrea are always cheerful and friendly!!! Best Starbuck's in the Cape!!! I've been to the other Starbuck's. This one is King!!! read more

Came to this Starbucks and let me tell you THEY ARE DOING SOMETHING RIGHT. Staff was very helpful and attentive. My girlfriend was feeling sick and wanted a Ginger drink. On the menu they only had them iced. After hearing our disappointment the person taking our order (Wish I remembered his name) spoke it over with other team members and said that they would make it for us anyway. When I tell you my girl was happy she was HAPPY. Customer service over everything as I always say and this Starbucks and staff embody that 10 fold. Great experience read more

Worst experience of my life at any starbucks. I ordered 2 drinks inside and it took over 30 minutes. Absolutely awful customer service. After I watched many people report their drinks were taking entirely too long the employee snapped at other customers. Will never return to this location. read more

Starbucks has finally won me over. Let's not get crazy though. I am still not a fan of their coffee. That burnt taste and smell is something that I will never ever grow to like, but their new handcrafted Sparkling Teas , Iced Shaken Teas, and Refreshers have made me their new long lost customer, and have kept me coming back this week wanting to try more. Personal favorite, Pink Drink. It's not on the menu, but this drink has become a very popular thing over the internet so, I had to go in and see what all the fuss was about . Its a Strawberry Acai Refresher(made from Green Coffee extract) with added Coconut Milk. I'm an Instant Fan . They're lightly caffeinated with 55mg of caffeine which is perfect for someone who is trying to quit coffee like me, or for someone who just needs a little pick me up. It's iced to keep you cool because, I don't know about you, but I definitely have not been interested in drinking hot coffee in this near 100 degree weather we've been having here in Florida. Just ask for it, the staff knows what it is. The Iced Passion Tango Tea also great, and another new Favorite that I just tried yesterday, The Berry Sangria Tea. I had them make that one on the Fizzio machine instead of shaken for a little bubbly carbonation. That one made the wheels turn a little bit . I thought hmmm , you know what would be good in this??? Brandy. Just Sayin' ;-) and you know damn well , it will be done . read more

Starbucks - The Pink Drink :-) - Coffee & Tea Near Me - Cape Coral, Florida

Love the staff at this location. Terry is an excellent manager. You always feel welcomed in this place and they are ready to answer any questions you have. Haven't been here in awhile as I go to Del Prado daily, but was welcomed with open arms. read more

This Starbucks is by far one of the best I have ever been to. The friendly staff, the clean facility, and the open modern design of the building is amazing. Shout out to Brandon, one of our favorite baristas, for being so kind and funny. It is always great to start your day with a smile and a nice coffee and this place does just that. Great job guys and keep up this good reputation. You are the best location in the Cape and I talk about you all the time. read more

I am a visitor here and i stop to get a coffee, great place clean and welcoming. Folks are friendly but the person that prepared my coffee was no paying attention. Because as soon as I sat in the car the lid was leaking and because of the leak a lot of coffee spill out and burned my leg. I suggest that you pay attention so this doesn't happen again to anyone else. read more

Good Starbucks. Looks new and plenty of employees there to get work done efficiently.

Fast & friendly Starbuck's, coffee always right . Drive thru small but at least they have one always address me by my name very friendly for being so early . Need my coffee too early for waking up . But this is a clean establishment as well read more

Let me begin with the pumpkin spice nonsense. I liked the PSL at the beginning, it was a fair taste. Cloves, nutmeg, allspice... it's not bad. The fad is ridiculous since the drink doesn't taste like pumpkin at all. There are places that offer dessert drinks that contain actual pumpkin puree, but not the Starbucks PSL. This Starbucks is just a block or two away from my apartment. Definitely a treat for a local. While nothing is outstanding about the menu, of course, I cannot complain about the customer service. I like to learn and ask about all of the different types of drinks and the Reserve coffee beans. My usual go-to coffee is a hazelnut cappuccino. While I wish Starbucks offered more natural flavorings, the unknown chemical syrup will have to do. I do dabble with the caramel macchiato, but I admit; taste and coffee strength is not much different than an average cappuccino. My boyfriend usually gets the javachip frapp. Any frapp isn't exciting to me. They are just slushies. The staff is always very nice and helpful before they must go on to the next customer. All four stars are for the staff of course. :) Really tempted to try the food? Had a bad experience with a Target Starbucks' food once, pretty reluctant to try again. read more

Surprised that this Starbucks doesn't have any reviews. I'm visiting Cape Coral for a few weeks, already been to this place almost every day. I usually (not always) go to the drive-thru, always get super quick service and the staff is very friendly. Plus, the coffee tastes good and the place looks real nice and well-kept. I've been to a few Starbucks places here in Florida, and this one is my favorite so far. Good and fast service, friendly staff, good coffee, with a drive-thru. Pretty much all you could ask for. read more

Always delicious drinks & snacks but not at your local 7-eleven prices either! Depends what ur looking for. Want a supreme espresso machines W/sweet crème on top or u want a decent cup of coffee? Sometimes we just need to treat ourselves. read more

Sage and Mitch and Enrique are the kindest, most generous humans. I forgot my debit card and scrounged up almost just enough change for them to give me their free coffee for the day. I have been coming here for years and will continue to back yo their smiling faces!! . I will pay it forward and continue the kindness train. They give me hope in this world. I'll sip to you all! Much love!!! read more

I am, admittedly, very particular with my drink order. Lauren made my drink EXACTLY how I wanted it, turned us into their turkey breakfast sandwich, and was so nice the entire time. I had a terrible morning and Lauren really helped turn it around. Would definitely go back to this location read more

Just came in to the drive through and from the first second the drive through attendant was the most adorable and sweet person in the entire world! She took our order and I couldn't wait to get up to the window and tell her how nice she was! We found out her name was Tiffany! She was super friendly and welcomed us to Cape Coral when we told her we weren't from this area and gave us a few quick fun ideas we could do! Best Starbucks employee ever!! read more

Worst service ever today going into this Starbucks. Went to go in and ask for a suggestion on a iced coffee preferably something sweet and got nothing but attitude from the barista and then got served a coffee that was unsweet and wasn't offered anything else. Told me that was as sweet as it gets and sent me on me way. Horrible rude service and I love Starbucks so this was disappointing spend a lot of money here everyday. read more

Way over priced! Horrible customer service! And they took 10 minutes to make my coffee with just two other people in there and multiple employees super disappointing. read more

Great friendly staff and location. Not too much inside seating, but plenty outdoors. Nice and clean...the management here cares. Not sure who's responsible for the landscaping, but the bougainvillea next to the drive thru desperately needs plant food. read more

This Starbucks is just OK..I agree with poster below, the employees, not all, but some need to be retrained on customer service, which is surprising b/c that is what they are supposedly known for. Place is always COLD, the air while it feels great when you walk in, but when you want to sit and read or work for a little bit it gets cold quickly. Wi-Fi is slow, this is just an OK Starbucks, could be much better.. read more