I went to starbucks for a break during my road trip and my trip was not pleasant. I watched my brother take his order in which he got a (venti caramel ribbon crunch frappuccino and a birthday cake, cake pop. He's total came out to $10 and some change. Then i went up and the workers switched and i had a diffrent person then my brother did and her name was Denise. I got a grande sugar cookie almond milk latte, blended with as well a birthday cake, cake pop. I got a smaller size then my brother but same cake pop and mine came out to $11 and some change. I was not told about any up charges that might have happened that i wasn't aware of. Yes i paid and got my drink, yes i am going to drink it, but i want to bring the attention of unknown up charged are not okay to do especially when i have a job and worked for my items. Again Denise please tell your customers if your going to up charge them for anything cause my drink and food was not $11 compared to my brothers (who had no know discounts) read more