This branch of Starbucks is located inside Ostbahnhof Train Station in Berlin, with it being a Sunday and of course all shops are forced to close in Germany on Sundays, I called via the station to go to the Rewe Supermarket and then onto this branch of Starbucks, with it being my last full day in Berlin before I flown back home to Manchester the next day, I didn't want to travel too far with a day of travelling back ahead.
This branch of Starbucks is quite poor and I also think it is a franchise store, because it seems more expensive than the regular Starbucks stores in Germany, even for merchandise with some mugs a couple of euros more expensive, luckily the mug I bought of Munich / Munchen from the "You are here collection"
As with all Starbucks stores in Germany, the prices did seem quite high but this was on another level, considerably higher than what it would cost in the Uk once the currency is converted, mainly down to how Starbucks is run in Germany by a company who own their stores, hence meaning UK and US Starbucks cards can't be used here.
I ordered a Venti Iced Vanilla with Whipped Cream, this came to about 5.39 euros as I recall, the guy who served me didn't really acknowledge me, he was really unfriendly. He wouldn't give me a receipt for my mug and drink, he wouldn't even offer me a bag for my mug.
When my drink was served, I found they got my order wrong and forgot to add on Whipped Cream, the woman who served my drink just left and walked off, leaving me to stand there for a few minutes waiting for someone to come back and sort my drink out, only to be told I'd have to pay a further 89 cents to get whipped cream, I felt outraged as my drink was expensive enough already and I had to end up paying more for something which is free for me in the UK as a Gold level Starbucks member.
My drink ended up costing about 6.28 euros, I can't remember the exact figure but I'm pretty sure it was more than that, this would have been at least 20 cents more expensive than the same drink at another branch, and equal to 5.74 pounds which works out nearly double the cost of my drink would have been in the UK, which is normally £3.10
This Starbucks store really is a huge let down especially for service and it takes the already expensive prices of Starbucks in Germany and adds another levy of them, you can't even use the 20% offer here or get it from saving a receipt, which means it will also end up costing me more in the long-term as I visit another branch of Starbucks this evening. This is one of the worst branches of Starbucks I've probably visited during my time in Berlin sadly, mainly down to the pricing and really rude staff, hence is worthy of a single one star rating. read more