2 stars for the friendly service. We ordered a double double shot cappuccino and a latte. The latte was stronger than the cappuccino. Could've been a simple mistake on their part but this is an honest review. read more

no ice got extra ice then my drink today was over half foam, it use to be good, they've went do n hill

Yet another Starbucks COFFEE that does not have Brewed Coffee ready. Have to wait seven minutes for a cup of coffee. Pretty bad when somebody ordering a specialty drink gets theirs faster. Yet another reason why I go to Dunkin' more often now. When the barista is making drinks and taking drive-through orders. That is a order mishap waiting to happen. This Starbucks management is horrible. read more

Love my Starbies wherever I go! These are always perfection in a cup! Check out the special recipes online if you haven't already.

Everyone there is so kind and curious. The drive thru is a hit or miss on time depending on how busy they are,which is understandable. I have had to have my drink remade before b/c my specific instructions weren't met. They have never given me any attitude or act frustrated. Thank have had horrible experiences in another nearby store and I refuse to go back there. This store is by far my first pick!! The staff have gotten to know me and are always very friendly to say hello!! read more

We checked in on the way back. They were even more confused and were making drinks out of order. I guess wearing socks and sandals (Seattle style) is not hip enough when there is Birkenstock next door. Yelp would not let me check in because I was too far away when i had time. Am I supposed to do this while driving?? Whatever. Eat well, tip well read more

Starbucks - Just a cup. - Coffee & Tea Near Me - Barboursville, West Virginia

Yet again they are closing at 8pm. Do not go by the hours online or the people who answer the phone as we've learned to call before we drive 30 minutes to make sure they aren't closing early again. We were there at 755 and made it to the order screen at 801 and we were told sorry we are closed. never fails, do not recommend! read more

This is a joke. I'm sitting in the line right now and I've had the chance to literally complete all of my inbox emails and have a 20 minute conversation with my mother read more

Love my local Starbucks! I've been coming to this location since it opened in November 2003. They have always had the friendliest baristas, and amazing drinks. I have been there since the mocha malt Frappuccino to the cold brews and everything in between. The drive through can get bogged down sometimes with larger orders, however I just mobile order mine, go inside and pick it up, most times bypassing the line entirely. Awesome location, easy parking. read more

somebody left a huge load of jizz in my pink drink would not recommend and it had a hint of strawberry in it

This Starbucks is AWFUL!!!! Service is subpar and they are sooooo slow! Jesus guys! Get it together! You make me not even want to come. Human Bean is soooo much better! read more

Starbucks store front located in a strip mall setting. Service was good/friendly. I'm not sure what all these complaints are about long waits. I waited maybe 5 minutes. That may seem long, but when you consider that it's the fault of Starbucks in general. If you allow all these ridiculous mobile orders to filter in and disrupt the queue for people who aren't even in the store, you're going to increase the wait. The store was clean. The bathroom was a little messy. Like "you haven't had a chance to tidy up after guests" messy, not "truck stop" messy. As someone who spends way too much time and money in Starbucks, you can trust me when I say it's worth the stop. read more

Not a bad experience but sometimes one location does a little better than others. But still it's always a great place for that hot latte'

Service is absolutely horrible. .. Im not a starbuck alcoholic but I am a gold member. So I do frequent quite often. Was in the area for a few days and all 4 times the service was terrible. . read more

i've had some very nice and fast trips to this starbucks, and some very not-nice, very slow trips. unless you are cool with waiting 15+ minutes in the drive through or in the store, i would suggest using the Starbucks mobile app to order ahead. they run out of food fairly often too, because i think it's such a busy location. read more

Starbucks - Iced Caff Latte - Coffee & Tea Near Me - Barboursville, West Virginia

Insanely slow for what it is. They need a training in the entire order-to-delivery process from any of the DC Starbucks locations. And they weren't even busy when we stopped. Also, there were no napkins to be had, and the bathroom was out of soap. This location needs help. read more

Friendly staff but the drive thru is slowwwwww. If there are more than 3 or 4 cars behind the speaker expect to wait at least 15 minutes.

This Starbucks has a drive thru, so it's my favorite one in town. The staff here is really friendly, too! The drive thru can back up a lot at busy times, so expect a wait. read more

This store has recently been through a renovation. Overall the new design is modern and tasteful. The only complaint: seems like they added more bar style seating than regular table seating (which could be an issue if you have a small child). I do enjoy their new food items, and this crew is still one of the best around. I love the atmosphere and the employees (coffee is great too)!! I never have an issue here and I will continue to stop in the morning before work and soccer games. Keep up the great work, and always keep the coffee flowing. read more

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The wait time at this store is ridiculous. Most of the time they mess up my order. When you wait 20 minutes for a drink you expected to at least taste good! I've always been greeted by rude, unfriendly servers. The one at Pullman square is much better if you ask me. read more

This starbucks trip took a little longer than expected but not too long. Noah was amazing and very friendly when he rung me out at the register and showed me the West Virginia mug. Great visit even if it was a longer stop. read more

Drive thru is atrociously slow. Even small orders seemingly take 3-4 minutes per car. This location badly needs new management that understands how to move a drive thru at an appropriate speed. read more

This location stays busy but their staff is always able to handle it because they always seem to have hard-working folks that are superb behind the counter. I love their drive-thru option at this location and their menu offerings. Once ordering their area where one waits for drinks can get a little congested but it's a minimal price to pay for their endless delicious offerings of treats and drinks. read more

It's Starbucks but I like the setting. They also serve sandwiches and it's close to the mall.

Slowest Starbucks around. This is the second time I'm leaving with no drink because it took so long to have my order taken. Go somewhere- anywhere- besides here. I shouldn't have to wait 10 minutes to have my order taken and another 10 to get the drink.. something's gone wrong at this place. read more

The staff here are always the most courteous and seem to enjoy their job genuinely. I am treated very respectfully and polite. This is my favorite Starbucks in the country and they always make the best drinks without getting them wrong. They even go out if their way to make me something new if I can't decide. read more

Better than average Starbucks with friendlier-than-normal staff. The drive-thru is the pro & the con. It's great that they have one, but I've passed up this place more than a handful of times because the line was so dang long. read more

Slowest drive-thru ever! There were 8 cars in front of us and it literally took an HOUR to get to the drive-thru window..... If I could have gotten out of line I would have read more

Quiet, friendly, with areas to sit back & relax : p

This place was good and had fresh coffee. My only suggestion is when someone says leave room for creamer, please do so and don't fill it so high coffee spills out when you walk to the condiment bar read more

Worst Starbucks ever. Slow and grumpy. Asked for an extra cup and was told that they "can't do that!" I would avoid this one. The woman at the register was nice enough but the manager in charge was rude and kinda angry. UPDATE: angry manager eventually gave us two(!) extra cups, but he made sure to let us know that it ruined his day because there is no way to ring up extra cups. read more

Cool lime refresher has old slices of lime - they were dry, old, pieces I wouldn't use at home much less in a business. 20 minute wait for drive through. They offered to remake the drink, no thanks. Just make it right the first time and give me what I'm paying for - undercover boss needs to stop by read more

They make coffee. The mermaid on the cub used to be all women's lib running around topless. She's mellowed out a bit lately. Still makes ok coffee. read more

I am new in the area and have been to this Starbucks now three times. Each time, the service has been comfortably quick and friendly. The coffee (mine are always a little complex and easy to get wrong) and sandwiches have been perfect. On my first visit to this location, I was in and out - great service regardless. And, on both occasions in which I stayed, the staff could not have been nicer to everyone in the place - and to each other. As I left, all wished me a good evening as nicely as they had greeted me. I would have given this one five stars if the place were roomier. It is comfortable enough, in any case. Given all this, I am a little perplexed by the negative comments I read here. I can only guess it may be due an employee who is no longer there. My own experience to date has been nothing but positive. read more

This is the slowest Starbucks I've been to anywhere in the country. On top of the snail pace, two of the three drinks I ordered were made incorrectly. Drive the extra 10 minutes and go to the location in Huntington. read more

What do you want me to say? It's a Starbucks, if you've seen one you've seen them all. This one is no better or worse than any of the other Starbucks I've seen. read more

Another horrible visit waited 35 min with three cars in the drive thru, I guess the 17 employees working were overwhelmed. I thought that paying 5 bucks for a coffee was a treat but after going to this location several times its more of a rude awakening to young people today. All the young barista's were texting the entire 35 minutes I waited and we're getting annoyed with people for stopping by to get a treat. After getting another grande in a venti cup I was going to ask for a remake but I understand the challenge of texting and making coffee at the same time. read more

Absolutely terrible! Waited almost 20 minutes in drive through with only two cars ahead of me. I ordered the most basic of all orders - black coffee. When I got to the window there was nobody there and nobody came to the window for nearly 5 minutes! The girl making drinks ignored my calls of 'hello' and avoided eye contact. When someone showed up she tells me they don't have any brewed! The name on the sign is Starbucks COFFEE!! Totally pathetic. I drove off in disgust with the line now up to 8 cars deep! Starbucks is doing harm to its brand allowing this store to remain open read more

I love this Starbucks! Sometimes the drive-thru line is a little long, but its definitely worth the wait! I have never had a bad experience. The food always tastes fresh, and don't even get me started on the drinks. The staff is always very friendly! read more

This has become the slowest-moving Starbucks in the United States of America. Drinks are fine, but what are these employees doing? "I'd like a venti coffee." [10 minutes pass] "Here you go, have a nice day." Come on, dudes, it's grab cup, pour, put cardboard sleeve on the cup, hand over. This is not a difficult or time consuming in the realm of normal thought. read more