This is one of the good ones. The staff is always super friendly and professional. Remembering regulars and their drinks is a super plus. They are also on the quicker side. Drink and food wait is never too long. The drinks are always on point and made correctly. Also there is always a full pastry case and cold case. The store is always clean with a stocked condiment stand. Only downfall is the parking lot and drive-thru read more

The attitude of the staff and management has been declining for quite some time. As an avid Starbucks drinker and consistently a Baldwin store visitor I am disappointed in the service. I am seriously considering going to a different location regardless of distance. I look forward to your follow up. read more

The nicest Starbucks ever!! Very clean and busy drive-through all the time. The baristas work hard and are the friendliest I've ever encountered at a Starbucks. Love the new shaken chocolate almond espresso, slightly sweet and not too many calories. Thanks for the birthday treat! I will be back! read more

Starbucks - Iced espresso - Coffee & Tea Near Me - Baldwin, New York

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Horrible customer service, I showed up at 8:46 to get a coffee and the door was locked. The baristas inside sat on their phones and told my girlfriend and I that they're closed. Who is running this place? Get rid of them. read more

Customer service at the drive through is great! However, their iced matcha latte SUCKS. Not one single barista knows how to make it. They need training. I have to drive to the Rockville Center Starbucks to get it made properly. read more

Plastic found in the tomato / mozzarella sandwich I purchased from the drive thru . I am very unhappy with this read more

Starbucks - Coffee & Tea Near Me - Baldwin, New York

I have been here several times on my bike with friends on our way to a race in a nearby town. We like to pop in here pre-race for some caffeine. The staff here is very nice and the drinks are typical Starbucks product. I like this location as it is spacious and always very clean. There isn't tons of places to sit indoors, but there is a small patio area outside, where we like to post up. One caution is that this location has a drive-through and it seems that a lot of focus goes to handling that volume. As such, it takes a while to get your drinks if you plan to sit inside. read more

Starbucks - Coffee & Tea Near Me - Baldwin, New York

This has been my favorite Starbucks for a while now and I'm finally giving it its well deserved review. Almost all the employees that work here are so nice, but I want to give a special shout-out to Zach (supervisor I believe) and Gracelynn. I came here on my birthday and used my starbucks reward and unfortunately, the were out of the food item I wanted. Zac was quick to tell me that he's going to leave a note for his team and that if I come back another day and mention his name, I'll get the free birthday item. Fast forward to about a week, I drive up and mention this to Gracelynn and she was so sweet and quickly understood what I was referring to. Yes there is usually always a long line here, but they make everything fresh and it's my favorite starbies! read more

Order placed 35 minutes ago; literally drove from Shop Rite in Uniondale and my order is still not ready. Jaiden Smith lookalike should not be on food prep orders. read more

Starbucks - Order placed at 9:23 still waiting at 10 am - Coffee & Tea Near Me - Baldwin, New York

I don't normally go to Starbucks but when I do, I get a Venti ultra caramel frapp and live the whole day with caffeine anxiety and a sugar rush that will cause me to crash when I least expect it. Fairly new location and much appreciated, polite and efficient staff, A+ read more

Starbucks - Coffee & Tea Near Me - Baldwin, New York

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The staff there was great and my coffee was made perfectly!

Coffee is fine... this Starbucks is kind of dirty. Sat outdoors, parking lot is filthy and so is the sitting area. Just send sn employee out and fo a quick sweeping. No garbage can out front either. Inside could use some comfortable seating also. Rockville Centre one seems much more inviting. read more

Starbucks - Coffee & Tea Near Me - Baldwin, New York

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WORST STARBUCKS EVER! They are slow as molasses, slower! I don't understand why the drive thru is backed up 20 minutes or more! If you go in you can see the unorganized employees! Don't even get me started in the orders! As usual it's wrong! But who can wait longer for them to correct it!! Photos below what I ordered and what I got! read more

Starbucks - Vanilla sweet cream nitro cold brew - Coffee & Tea Near Me - Baldwin, New York

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This Ice Coffee water down if I wanted water down coffee I would've gone to Dunkin but if your gonna provide quality of product like so might as well. Very disappointed at the quality of this product read more

Starbucks - Water down coffee - Coffee & Tea Near Me - Baldwin, New York

I'm not a Starbucks guy..more of 7-Eleven guy believe it or not LOL but I had to pick up an order from my family during the coronavirus pandemic and the drive-through line was down the block, with nothing else to do I decided to wait and surprisingly the line moved pretty fast! I placed my order and pulled up to pick it up , It was ready in minutes and the barista was extremely friendly and accommodating contrary to the other negative reviews!This is a new location so maybe they had to work out the kinks but I really appreciated the efficiency and service and they got all the drinks right,As I pulled away she told me to be safe and stay healthy and I really appreciated that! Apparently during a pandemic everybody needs their Starbucks coffee and this location certainly delivered! read more

Starbucks - Latte and a couple Frappuccino's for the kiddies! no coffee of course! - Coffee & Tea Near Me - Baldwin, New York

Unfortunately I have to give the 1 star. This Starbucks is the worse that I have ever been too. The worst staff imaginable, rude and very unprofessional. They cane never gage your order correct even though order through the app. To top it off some little child there had the nerve to try and chastise me about how and when to place an order. They need to either train these people in customer service or hire people who do. This is the 3 rd time I called corporate to complain about the service at this location, will be the last. read more

Visit Date - A recent day in April 2018 (I don't remember the exact date) I was very excited for this Starbucks. I always prefer independent coffee chains first but if I need a coffee and I'm short on time, Starbucks especially drive through locations save the day for me. I prefer to get out of the car and not use the drive through but with an almost two year old I'm going to be a drive through mom for awhile when I can do it. The parking is a little limited but the location is great and there's a side street you can turn on to get into the drive through. The only time I visited so far I went into the store before picking up my son from my sister's because she watches him certain days I'm working. The inside of the store is sizeable enough to sit down in, they're pretty clean inside and have a variety of travel mugs available. I am obsessed with travel mugs but I have controlled my urges to buy new ones a lot and just look at them before I place my order. Sometimes I give in and buy one lol. They had my drink done fast enough when I ordered it was pretty good tasting and I appreciated the quick service. I hope this Starbucks does well it's very convenient for my way home if I need a cup of coffee and I'm taking Sunrise Highway home. I love that there's finally one in the town I grew up in besides the small one in the stop n' shop on Atlantic Ave. read more

We went in today for a few coffees. We were both taken aback at how dirty this store was. First it seemed like nobody wanted to even take our order. Finally when someone did we waited for our drinks. I couldn't help but notice that every single counter surfaces at the cashier, the napkin area near the door, and especially the beverage pick up area were absolutely filthy. I mentioned to the person who made the drink the surface she was putting my drink on was filthy. She said I don't get paid to clean. To top it off the beverage I ordered sucked. read more

Worst Starbucks! Drive through takes forever and they are always out of stock on everything. Go anywhere else!

Their service is just getting worse! 10am and they have closed their doors in front of us, stating that drive through service only. Meaning, if you don't have a car you can't order. read more

Starbucks Baldwin is probably the one they should model the others against. The people and the way they interact with the customer is beyond. I have always enjoyed going there and always leave feeling good. The Oceanside Starbucks closed for renovation and many disruptions in service. This Baldwin store has picked up the slack, which has been nothing short of an onslaught of customer's, graciously and professionally. Your tremendous service has not gone unnoticed. Thank you. read more

So happy they finally made a Starbucks on sunrise highway - with a drive-thru! The line is never out of control and the staff is very friendly. They're efficient and the drive-thru moves fast during the morning commute. Skip the Oceanside location and head this way! Drinks made perfectly! Will be returning! read more

Nice to see a brand NEW Starbucks on Sunrise Highway ! (Need one more towards Massapequa next, please!) Store is a nice size and the staff is friendly but the seating situation seems to have been set up by ...well...the people who deliver furniture and someone said "just throw it anywhere". Increasingly; these new Starbucks with Drive Thru windows - always seem to be catering to the drive thru MORE than the foot traffic INSIDE. There is a BIG gaping empty area in the center of the store. What's it for? Square dancing ? An indoor parking lot for one car? Hmmm... it just looks horrible and all the seats are shoved around the parameters of the place. Feels very unwelcoming. The too-high ceilings add to the "emptiness" factor. I hope the manager reads this and shuffles the tables around a bit. read more

I've been working here for about a year! One of my favorite places to be. We've definitely changed things around since COVID. But our team loves the customers and no matter how busy it can get it's been awesome being able to be enjoy some music and give people their daily dose of caffeine! read more

DON'T BOTHER! AVOID AT ALL COSTS! Can't get your order right even when you give them EXACT measurements! I don't understand how you're a STARBUCKS and don't even know how to make drinks! WTF read more

I would give 0 stars if I could, they do not go in order that they receive their mobile orders, they are out of everything and don't tell you (app wasn't updated) so they just made me a random drink. Thank goodness I don't have allergies or this Starbucks would have a death on their hands. 10+ people waiting on mobile orders. My order was ready 45 minutes after it was supposed to be read more

Starbucks - Entrance area - Coffee & Tea Near Me - Baldwin, New York

The staff here really is incredible. Whenever I go through the drive through, I always get an extremely cheerful hello through the speaker and it really brightens my morning. Now for the best part. If I'm extra lucky, I am greeted by a gentleman when I receive my coffee. He is extremely friendly and beyond funny/clever. He politely hands me my coffee and always has a great coffee pun to go with it (for example when I got my nitro cold brew - "have a great day and an even better nitro") These are the type of things we need right now. We're living in rather bleak times and sometimes I wake up in not the best mood. When this happens, I go to this Starbucks to turn my day around. Starbucks team, you are appreciated! read more

I AM SO ECSTATIC that Baldwin finally has their Starbucks in town. It is also IN A GREAT LOCATION, right off of Sunrise Highway, heading east (towards Merrick and Babylon). There is also a drive thru if you do not feel like getting out of the car. The staff are great and friendly and the place is very clean. If you can not find parking in the lot, you can park on the side street if needed. The one thing that I do suggest is that they make the entrance and exit to get into the parking lot one way and not both ways, especially the entrance on the side street near the drive thru. I think it would be best if that could be one way only, maybe. read more

This is the worst run Starbucks I have ever been too. The worst trained staff. They are the laziest bunch of workers you will ever see. They don't ask for names, don't look at the customers and seem to try avoid working at all costs! I waited 30 min to pick up a walk in cappuccino order! They should close this place or change the management and the staff! No one is friendly or apologetic Never again! read more

Just stopping by to talk about how WONDERFUL ROY is! I truly enjoy coming to the Starbucks in Baldwin because of him. He's great. He's always more than cheerful and just a great addition to your coffee experience. I personally think he's far too great to be there but I enjoy seeing him when I stop by! read more

Just about any hot food i wanted they were out of. Then everything took WAY too long. It shouldnt take 20 minutes to get a coffee and croissant read more

This is a very busy location however you have to consider the fact that this is one of the only Starbucks in the area. And when ever I have to wait on two occasions after using the mobile app I've revived a refund or a gift card. They are very friendly here and clearly working hard. Love their service! read more

They must be severely understaffed. Especially the drive thru.. Every time I run there on my lunch break, I spend my entire 30 minutes on the drive thru line with only 2 or 3 cars ahead of me. As I'm sitting in my car waiting, I'm watching each car ahead of me handing their order back because it's incorrect. Come on guys...it's coffee not rocket science!! read more

Everyone is always so friendly and the beverages are always great. They know what they're doing. Fast service and the restrooms are always clean. Definitely the best Starbucks in the area. read more

Mobil order placed, said to allow 11-14 mins. Arrived after 15 because I know they get busy, they had everything ready except there was two empty bags on the Togo Mobil rack for my two toasted bagels. Now I had to wait while my two other toasted items got cold for them to correct the order...how hard is it to realize oh crap empty bag let me go to the back and do my job.... read more

When you order a sandwich don't assume that they have all the ingredients or that said sandwich can or will be made for you if your a little girl with shy demeanor, who will hope you just go away read more

I just had the most pleasant experience I've ever had in a statbucks drive thru- and I go to a LOT of starbucks. A tall guy helped me and even though he was taking orders on the headset and ringing up the orders at the window he was still super personable and had great coffee jokes! Someone get him some recognition because seriously, star barista! read more

A brand new Starbucks in Baldwin, this is exactly what is needed here, the next one is about 2 miles away and has no parking. Very modern design, the staff are extremely friendly. It has all of the typical items that you would see in any given Starbucks. I'm simply thankful to have this new location. read more

This is the third Starbucks I've been to that didn't have pink drinks !!! I'm pregnant and craving and starting to get stressed out, this is ridiculous read more

when I went in the girl said my name was weird and kept saying she didn't have my order until I spelled my name out and then she continued to mispronounce and make fun of my name. As for my actual order she made all my iced drinks hot and gave away my croissant, when I asked her to remake my order correctly I was ignored several times and then given extreme attitude. Additionally, there was a nassau county security man who walked in and was glared at and ignored until he eventually left, I agree that cops suck but he's a security official he doesn't have much power and he was treated like dirt. Guess I'm a dunkin girl now. read more