We've lived at this complex for 6 years and loved it. The neighbors are great! The office staff…read moreare friendly and get back to you quickly. The maintenance man was amazing! We just put in a request through the resident portal and he would be there within 24-48 hours depending on what our problem was. He always wore shoe coverings and was very friendly! We've accidentally locked ourselves out before and didn't have the key, on a weekend, and the on-call guy was super quick and got in to open the door to our apt within the hour (which was awesome b/c I had our baby with me). Very convenient to everything, super close to I-405. New mall was being developed when we left. Trader Joe's, Whole Foods, and Chipotle were all within 5 min drive! Very close to the hospital! Just a great location! Would've stayed but we had to move due to job changes.

We lived in this community for over a decade & loved it! The grounds are beautiful and well…read moremaintained. The staff is friendly & always on top of any maintenance requests and are very accommodating to special requests. They even gave us a "congrats" bouquet of flowers and a card after we had our baby! The other tenants are friendly & chat outside with each other. Little touches like that make it feel like a community. We were sad to leave, and we only did so because we needed more space for our growing family. Highly recommend!

Inviting, appealing. The only model is the penthouse 3br (more like 2br with tiny office) that is…read morenot on offer for rent. Nice simple clean contemporary designs. quartz countertops in kitchen. This unit is considered premium because of the wine fridge, led bathroom mirrors, & heated toilet seat (not a toto). I would compare to non-premium units and the cost difference, those are small costs for a developer, & given the upscale vibe it is trying for...wouldn't'; that be standard at least in view units?!? Vela is right in heart of Kirkland, nice for walkability but can get noisy / Note: summer traffic into the heart of downtown Kirkland can take quite a bit of time. If you are new to the area, factor another 20 minutes to get there during summer and or festival/busy times. There is a gym and yoga studio, but you are charged a monthly fee on top of your rent, more like if you were a condo owner. As of this week (late October 2023), Tyler says they are about 53% occupied. Note: Privacy. So you want light & views but all blinds go from top to bottom, verses the bottom up, which is what you need at least for your Bedrooms...otherwise, you are in a fishbowl at a busy aquarium & you are the main attraction. Because you do not own, you cannot change this. Parking is extra; One spot per bedroom for about $175 each (while spaces last), small storage options for a similar fee, common area fee can be about $150 as well more or less depending on occupancy & sq footage. Add it up, it becomes quite pricy. Thus, you may end up another $500 on a 2br in charges plus of course your utilities/wifi etc as you would have anywhere. the unit below the one I saw would set you back about $5000 monthly. Asked about who they consider their competition, Tyler said maybe only two developments in Kirkland. I beg to differ, look at Carillon Apartments Residences, more like condos for rent with the western view, upscale remodels, common areas, easier access & more privacy, and most of those do not include extras for parking & common areas. (but always inquire) Also odd that Tyler said they are leases vs rent. Perhaps leasing sounds better to them...and when I asked about the difference he didn't' know. He seemed a bit confused about condo ownership vs renting at a condo in terms of paying for common areas....as a renter at condo or apartment, usually, one does not pay a separate common area, so they need to be very clear about this early on in their pitch Ie total price. It feels a bit less than transparent re: the many fees. The developer is Continental properties. I would LOOK at reviews for Continental Properties (they also own Voda in Kirkland & another one whose name escapes me, but Tyler can tell you). We are slowly exploring options for family. We own in Carillon area and have a long family history of owning condos, homes, apartment buildings and also being renters ourselves of all those types of housing. After the experience and understanding the value, I will be looking elsewhere. Note, all reviews are from people who do not have a yelp presence so feels a bit fake. No photos of their units and no longevity of renting, if indeed they are or become renters. Hopefully CP will do a great job, but my experience didnt feel so clean/clear. Oh yeah, Tyler D. knew the features of the model penthouse that made it premium but then seemed not to know answers to my questions re: the floor and countertop materials. Turned out he did know but was hesitant to share about the vinyl flooring. Given the large footprint they have in our sweet little Kirkland, let's hope the Continental Properties is a good neighbor.

We knew as soon as we walked in and talked with Tyler we had found our new home. We could not walk…read morethe apartments due to the construction but Tyler took videos of the apartments so we could feel comfortable with our choice. He has also been very quick to respond to our questions. That type of above and beyond customer service is so appreciated! We have stopped in on several occasions during the process and have been able to meet Courtney and Katie as well. The place is beautiful but the fact that the team taking care of the residents are so great to work with is a HUGE plus! We are looking forward to moving in and calling Vela home!

I've lived both here and Tudor Manor, and since I first rented with Muse Management three years…read moreago, it's gotten way better. Vision 5 has treated me well thus far. The size is perfect if what you're looking for is a room - it's doable with two people if you're low maintenance, but totally worth it if you're wanting to live alone and just need a space. The all-inclusive utilities / internet / electricity is great, paying one monthly bill and not juggling so many. As far as the apartment life goes, the rooms are close so you'll need to respect the quiet hours, but I rarely have had issues with my neighbors as most people seem to respect them. The community is friendly, most of everyone I've met has been pleasant. The management team has improved drastically as well since my time at Tudor, Ashley and Garrett are great and the maintenance crew is friendly and helpful. If you are low-maintenance and need a small space with no hassle, this is the place for you.

Individual parking spaces are limited and you will be waitlisted. Tandem parking is seemingly…read morealways available. Bicycle racks are available for free inside the parking garage. This apartment always smells like dirty socks because of poor building ventilation. If it's a risk you want to take like I did, be my guest and more power to you. I'm sensitive to smells and I can tell you I'm already dubious. Wait, I have more. The Muse crew painted my concrete floor in an attempt to prepare me for move-in day. I know the company meant well, but they didn't give me any option to decline. My room now reeks of noxious fumes. I would have gladly kept the old floor with all blemishes. It also delayed my move-in. I can't be in my own room without feeling grossed out by the putrid odor of new paint. I'm living with a friend until it gets better. I don't know when that will be though. The pre-furnishings aren't as great. I'm allowed to store them so that's good. I will for the following reasons: they stink, may be damaged, and are filthy. I was given a bed frame with two bent wheels which I will not use (storage). My included desk size is okay--no qualms with the nice desk. The office chair was not properly maintained/cleaned in months or years by Muse. I sprayed it everywhere with Spot Shot and black grime came off of it. The grime needed 10+ paper towels before it started to let up. Even so, the office chair still smells like an unwashed human in the summertime even after Spot Shot. This is going into storage with my bed and microwave. Speaking of the microwave, it had such a powerful, pungent odor that no one took the time to clean. It was also caked with dried food. I removed the unit from its cabinet space and detailed it on my own. Does Muse care about its brand impression and residents? Kelly, our leasing associate, is great. Thanks, Kelly!

I am very happy here for a variety of reasons. I really appreciate Alvero and the other staff…read moremembers. All staff I have encountered here are very nice and friendly and helpful. The garden style with at least some out door feel is better than nothing in a downtown apartment. It's better than feeling like my 7 year old and I live in a hotel. I love that there is a small pool we could use in the summer. My son loved it. It isn't used much by others so we almost had a private pool. :-) The workout room is modest, but if you are super serious about that sort of thing, there are tons of options very close by. I love that we are walking distance to virtually EVERYTHING we need. The transit center is close by as well. Because of the central location and being so close to transit, this is a great place to live if you by chance don't have a car. But if you do, you also will enjoy the covered, assigned parking. I like that the complex is not humongous, so it is easy to start to recognize faces of the residents. This makes it easier to spot someone who doesn't seem to live here for any safety concerns. But, speaking of safety, I feel very safe here. The complex is gated (not securely but it certainly sends a message). I have never had my car messed with, and I have never had strange knocks on my door from people selling things. The other residents tend to come and go and keep to themselves (typical behavior of folks in this area), but we might get a smile or wave here and there. Nothing unreasonable about that, and everyone seems quiet and respectful of others. I have not dealt with any loud noisy neighbors, no loud parties, no super weird smells, no drama in the middle of the night. The people here seem to be professional singles, young couples, a few empty nesters, and a few small families. The cons: As no honest review is perfect, I will add the rent is what it is for downtown Redmond. It's not a great deal, but it isn't unreasonable either. (Although parking fees are super reasonable compared to other places). It annoys this native midwesterner that the apartments do not have air conditioning, but again, not usual for this area. The parking lot layout is a different design that sometimes annoys me, but isn't a huge deal. Finally, it's be awesome to have a designated place for kids to play, but again, that is wishful thinking for this Urban setting. The good news is there are several parks within a five minute walk. There is some noise pollution here from the city: traffic, transit center, sirens, etc..... but that is what you get when you live downtown in any major city.

Not a secure community. Has a gate which is just a glorified security system because everyone has…read morethe code. They will force you to pay for internet which they give you 1 option to choose from and there is no way out of it. You better use their terrible Xfinity package or else! Maintenance is will try to mansplane an issue to you and still not fix it correctly despite you telling them the known issue. Guess I'll just hire someone to actually fix the issues in this outdated apartment complex with many serious issues starting at NO insulation that will hike your electric bill to double the price. Lastly, the buildings are going to be torn down so don't bother looking at this place because they won't even notify you of this prior to move in. They actually won't tell you much of anything other than make sure your door is locked. The apartments are highly outdated with several issues like plumbing, cracks through the whole entire wall, old appliances and terrible insulation. Such a bummer because the apartments are a great size and located in the heart of Redmond.

Lived here in a 2BR/2bath for 14 months starting in 2017, and ending only because I bought a place…read more I really enjoyed my time here. While the apartments are not as shiny and new as the recent taller buildings in downtown Redmond, they are comparatively spacious for the price and they are right by the Sammamish River Trail. Biking, jogging, walking, people watching -- it's all there. I'd walk 10 minutes to West Lake Sammamish to take the 545 to downtown Seattle. The apartments are within easy walking distance of shops by that bus stop, and downtown Redmond. I used to enjoy walking up the trail to Trader Joe's and QFC. With the connecting Central Connector trail, I could be in the heart of downtown Redmond in minutes. Covered parking, garages, and additional storage are available for a monthly fee. The security deposit was small, and only a portion was used for additional cleaning when I left. I originally had a 12 month lease, then went month-to-month knowing I'd be buying a home soon. The staff is great. Alia manages everything with Robert as assistant manager. She took care of a small noise problem from the kids upstairs. It has to be telling the the two fine former assistant managers, Jennie and Jaymie, were both promoted to full managers for the company, running other complexes.

I have lived here for over 4 years and I absolutely love living here. My apartment is right off of…read morethe Sammamish River Trail and I walk there every day. Redmond parks also put up a pop-up dog park there a few months ago and it's the highlight of my day to watch the dogs run and play. The staff is EXCELLENT. Shout out to Robert and Tania in the Leasing office and Anjelo in maintenance. He fixed my sink and toilet today and was fast, professional and friendly. Highly recommend!

Being one of the first few residents in this place, I couldn't be more pleased with this place over…read morethe first 6 months or so. It's still very good but I've some other observations since peak summer (see the not-so-great section below). The great: 1. The overall design and quality of the building and apartments is excellent - I love it. 2. Management and maintenance staff are very friendly and responsive to your needs. 3. The appliances are really good and it was good to use stuff no one else has used before. 4. The apartments are mostly quiet. I did have the apartment above me once decide to use a skipping rope in the living room for several days at night (sounded like someone jumping in rhythm). But this stopped before I decided I needed to go shout at somebody. A top floor apartment will never face this. 5. The location is great - so many things within walking distance. The Not-so-great: 1. Cold showers during peak usage times, probably because the shared boiler capacity is not enough- this is not okay considering how relatively expensive this place is. It wasn't a problem last winter but I'm assuming the building being new and mostly being empty helped. I'm not looking forward to when winter actually comes around this time. :( 2. There are a lot of nice, friendly pets in the building but in sufficiently warm/hot weather the enclosed hallways, stairwells and elevators (mostly elevator A) can smell a little like a zoo, and somewhat less than the classy place you expect it to smell like. Management is very proactive about cleaning up but it's still somewhat gross to have to step into an elevator and wonder what the liquid pool is or if dirt is actually dirt. 3. Previously, the (extra charge) secured parking used to have the security part of it covered with the garage door always remaining closed until activated by a key-fob. Since the Growler Pub opened downstairs very recently, some of the secured parking spaces were converted into public parking which had the unfortunate side-effect of every resident's previously secured cars being accessible to any one who wants to stroll in. They should at least install security cameras if this is what it's going to be. 4. It's not possible to install window-venting portable air conditioners because of how the windows open. Having had one of these in my previous apartment I was a little frustrated in the summer with my apartment trapping heat very well. 5. This is one for the city: Exiting from the secured parking driveway to the street has become a dangerous affair when anything other than short vehicles with no tint are parked in the street parking on the immediate left. It is impossible in other circumstances to see what's coming from the left more than 2-3 feet away without sticking your car's nose into the street (which is dangerous, because often people don't seem to follow the speed limit and may even be oblivious). The city should increase the buffer between the street parking (reduce the area) and the driveway exit.

I would leave zero stars if that were an option. The single star is for Nevin and Lance, who are…read moreconsistently kind, professional, responsive, and all-around lovely people. This is the second time I have attempted to communicate with the renewals office, and once again, the experience has been unacceptable. Despite assurances of responses within 24-48 hours, I waited over two weeks for a reply. On December 10, I requested renewal information for my current apartment so I could determine whether to renew or transfer to another unit in the building that was offering a 7-month lease at $2,175 effective 12/30. This request was made within the 20-day notice period. Had I received timely information, I would have transferred units, complied fully with notice requirements, and saved approximately $400 per month in rent. Instead, I was forced to repeatedly call, text, email, and leave voicemails with little to no response. There is no transparency in communications--you do not know who is responding, and replies routinely address only a fraction of what was asked. After submitting a formal escalation, the only response I received was essentially, "Thanks for your patience; we can't do anything," despite the delay originating entirely on management's end. Living in a building where residents are treated this way is shocking. My correspondence has always been respectful and courteous, but persistent non-responsiveness and lack of accountability understandably erode trust. I still do not know who to speak with to resolve this issue, and the overall conclusion is that resident concerns are simply irrelevant and ignored. I sincerely hope the incoming management team brings a greater level of professionalism, transparency, and respect for residents.

Last Sat. I had a tour with Eugene as I am hoping to become a resident at the 104 Apartments within…read morethe next month in June. I had friends with me for moral support. Eugene was amazing. Very friendly, answered all my questions & questions my friends had. He was very thorough, explaining everything. We were so impressed with the building, how well kept & the vibe of the building was awesome. I even called Eugene on Sunday to ask a few more questions & he remembered me & was just as pleasant.

Manager of the property is great. He and Eugine helped us to move in asap and without any issues…read more However, please make changes to staff of maintenance department. It's such a scam and unprofessional. You rent an apartment and hoping that everything will work in the apartment. But no, after the first use of the sink in our apartment, we found out that our garbage disposal needs to be replaced. Why would we need to find out the first night we stayed? They did change it, but only on the third day. We weren't able to wash dishes and use the sink in the kitchen, plus it was all stinking. They did fix it, but the maintenance person left track-in dirt from shoes on the floor. Will it be acceptable if it were your home? Days later we found out that our Room Darkening Vinyl Blinds were broken before us. And they fixed it by putting tape on it. Is it even normal? It's our second week in that apartment and I have no idea what to expect next. I do understand that it's not a brand-new apartment, but you can't let anybody rent it without fixing it.

Just moved to Wa for work and needed to find a place last minute. Looked at about a dozen…read moreapartments in the area and chose 162Ten and am so glad I did! Not only is this place roughly half the price of every other building in the area but the location is a short walking distance to all old town Redmond & the mall and it's literally less than 2 Miles from work. The building is nice and new with more amenities than I will ever use, and has 4 common areas that are each different themed and have beautiful views! With any apartment complex especially a high rise community the property manager plays a huge roll in having a comfortable problem free stay during the duration of your lease term. Kelly the on-site manager not only went out of her way to accommodate my schedule for viewings and answering my 3000 questions before I was ever a resident, but since then the only issue I've had since after getting my keys was with a third party internet Co. that she resolved literally on my lunch break! If you're looking for a place in the Redmond area I highly recommended 162ten!!!

Property manager Nick Ushka truly exceeded our expectations with his exceptional service. He went…read moreabove and beyond to help us find the perfect first apartment. Nick skillfully coordinated a schedule that allowed us to tour three properties--Vision5, 162TEN, and Tudor Manor--on the same day. His proactive approach ensured that we could apply, sign the lease quickly, and pick up the keys in just three days. Throughout the move-in process, Nick was informative and consistently available to address our questions and concerns, making the transition smooth and stress-free. While all the apartments are small they are clean and have community areas featuring a full kitchen, a laundry facility, an outdoor patio, and a recreation room.