1. Star World Amusement

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Kalamazoo, MI

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Star World Amusement

5.0 (2 reviews)
Open • 9:00 am - 5:00 pm

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Jim's Place - Employee in question with shirt

Jim's Place

2.0(4 reviews)
38.2 mi

I am writing this review based solely on my firsthand observations during a visit to this…read moreestablishment on August 14, between 9:00 PM and 12AM Upon exiting, I witnessed an active situation involving a customer attempting to de-escalate a conflict. The customer was then harassed and verbally confronted by multiple individuals, including the bartender, the owner, the bartender's boyfriend, and others present. This customer just wanted to replace his buddies drink that he spilled while saying goodbye to him and the bar refused. Mind you it was not closing hours and sir was legit about out the door. The situation escalated further when the same group followed the customer outside to their vehicle, where a physical altercation occurred in the parking lot. During this incident, I also observed a 16-year-old child being called upon by their guardian to participate in the altercation. This 16-year-old child appeared to be under the influence of alcohol/drugs and poor guardianship. Inside the establishment, I observed a young child, approximately 6-7 years old, present behind the bar during late-night hours. This 6-7 year old also witnessed the altercation and his parents were involved. Wow is all I can say. I also witnessed alcohol being served to customers without any identification being requested or verified, including individuals who appeared to be under the legal drinking age. I was one of these customers as well as my whole group. Not a single one got identified when being served alcohol. This review reflects only what I personally observed during my time at the establishment. Based on these experiences, I have serious concerns regarding safety, supervision, and responsible service practices at this location. I do not and would not recommend this place. They have very poor practices for de-escalating situations. They made the situation worse by far. Very disappointing. Contemplating, if I should file a report based on my experience and observations during my time spent within the establishment.

It started with a run in with an employee of theirs in Tennessee. The guy was yelling at us in the…read moreparking lot of buckees because we accidentally took his parking spot. Then he followed us into the store and kept staring us down and wouldn't stop harassing us. He was wearing the shirt. We confirmed he worked there a couple weeks later by walk in at the bar. Owner lies saying he doesn't work there on social media. Then replies unprofessional replies online toward negative reviews and posts toward his bad business. Not only that the prices are bad from the menu I seen and the place was dirty. Avoid them.

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Jim's Place - My original review

My original review

Jim's Place - Rude response from owner

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Rude response from owner

Sportsman's Warehouse

Sportsman's Warehouse

4.0(4 reviews)
4.4 mi

Love to wander around this place and think of wonderful things to do with the cools stuff for sale…read morehere. I got a new sleeping bag online cyber Monday and picked up at the store. Good deal and staff had it to me in minute or two once i verified my is and order. Store is big and well stocked and staff is very helpful in finding stuff if needed.

Steve at Sportsman's Warehouse, 5215 Century Ave, Kalamazoo, MI 49006, is a terrible person who is…read moretarnishing the reputation of Sportsman's Warehouse by promoting discrimination and abusing power. November 25, 2025, was one of the most humiliating, degrading, and disrespectful experiences I've ever had! Upon arrival at Sportsman's Warehouse to pick up my order for a Rose, a limited-edition firearm, we walked past a man we later found out was Steve. Several other people were in the department at this time while Steve began helping other customers. When it was my turn to talk with Steve, I let him know I was there to pick up my firearm arm. He asked for my name, then went to the back. He then returned and said, "We have it, but I'm not selling it to you because you two smell like weed." My significant other and I assumed it was a joke, so we laughed it off. Steve kept a straight face, and at that moment, I realized he was being serious. I asked him to repeat himself, and he did, saying he had walked past us twice and that we smelled like weed. I immediately told him he had to be joking and that I did not smell anything like weed. He insisted we smelled like weed and wasn't giving me my order. Thankfully, a customer in the department overheard Steve's accusations and intervened, stating that it was him and that he works at a dispensary, and that he just swung by to purchase ammunition, which is why the department smelled like weed. Steve did not do his due diligence to determine where the smell was coming from, but instead assumed it was coming from my significant other and me. We thanked the man for speaking up. Had this man not spoken up, we would have remained the victims of Steve's power trip, lack of professionalism, and ridiculous accusations. Out of everyone in the department, why were we singled out? Why were we discriminated against? Of everyone in the department, he blamed us, and I was upset, so I expressed my frustration respectfully. I had every right to be upset. However, according to Steve, if I were upset, he had the authority not to give me my firearm unless I agreed to let it go. No law requires you to have a good attitude or tolerate disrespect to receive your firearm, but it may be in Sportsman's Warehouse's policy and procedures. This is the primary place to purchase ammunition for our firearms due to its affordable prices and inventory. Unfortunately, I can no longer say this after spending over $1,000 on a firearm and being disrespected, threatened, and humiliated by Steve. Steve's word against mine, I think not! You don't have to take my word for it; listen to it for yourself. The audio recording can be found at https://youtu.be/fQE0u0UrqJg Sportsman's Warehouse needs more people like Andrew and none like Steve! Andrew overheard Steve's nonsense and immediately came to apologize for Steve, attempting to de-escalate and diffuse the situation. He provided excellent customer service and apologized for our experience. We are aware of the laws regarding substances and firearm purchases. What's even more important to me personally is that I pride myself on being one of the few individuals who have never done any substances other than an occasional glass of wine, so hearing that I smelled like weed was a slap in my face and an attack on my character. I have wanted this firearm since it was released, and unfortunately, my excitement and joy have been taken from me, never to return, thanks to Steve. Every time I go to the range or show off my new firearm, I will be reminded of the horrors of Steve. You can record a conversation in Michigan because it is a "one-party consent" state, meaning you can record a conversation if you are a participant and have consented to the recording, and I have consented.

Star World Amusement - sportgoods - Updated November 2026

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