Perez did a Paintless Dent Repair on my truck, and they did an amazing job. It was very close to…read morethe seal edge on the back door, and it is totally gone. Would recommend them to anyone!

This body shop has the most friendliest staff and great work ethics! Xzilah the front desk girl is…read morejust the sweetest friendliest person ever and Hector and Danny were very professional and did an amazing job on the paint and body work! I 100 percent recommend this body shop!!

I purchased a 2017 Sierra All Terrain here a little less than a week ago from (I believe his name…read morewas) Cody and I had a GREAT experience. My wife and I were counting the other day... we have purchased 19 new vehicles of just about every make since we have been married, and I will say this has been the most pleasant experience to date, which is actually surprising because we had a trade to deal with and all of the fun that comes along with that. They gave us more for our trade than any of the other dealers we had visited on the same street (might I suggest staying FAR away from a certain nearby Chevy dealer), and it wasn't even a haggle. It was quick and easy and I didn't get ripped off. I didn't even have to FIGHT to not get ripped off. Imagine that! Our salesman, finance guy and the woman who helped us set up the truck with Onstar service were all just wonderful. I will say I really thought that having a dedicated person to go over the vehicle with you and help you deal with the annoying account setups and such is a GREAT touch of service. Now I haven't experienced the service department yet, and admittedly that is where a lot of dealers lose the repeat customer. We traded in a Toyota and their service department is the sole reason we swore to never step foot in a Toyota dealer ANYWHERE again. It was that bad. I don't expect anything but great service here though based on my experience so far. Bottom line... we feel like we lucked out by coming here and getting the service we received. This dealer is, in our experience, a diamond among the dirt along 36th street.

Rodney and the team will tell you whatever you need to hear to make the sale, but unfortunately,…read morethey don't seem interested in standing behind what they promise. Before purchasing a used car, I specifically asked that the vehicle be within the lower-state sales-tax range. I was assured that it was. The same day we purchased the car, I got home and saw that they were running a "sales tax paid" promotion on ALL used cars. I called to ask why we didn't receive that promotion and was told our sales tax would only be 3.5%--roughly $315. I was also told the cost to repair a part on the car would be around $500. Based on that information, we moved forward. Unfortunately, we later discovered that what we were told about the vehicle qualifying for the lower sales-tax rate was not true. We are now out substantially more money than what we were told we would be paying. I called and spoke with Rodney on Wednesday. He told me, "We'll make it right. I'll call you tomorrow." He never called. I called Friday morning and asked for Rodney. I gave my name and was put on hold for 14 minutes, only for the call to eventually disconnect. I called back and spoke with Joey, who said Rodney had just gone to lunch and would call me as soon as he returned. Five hours later, there was still no call. I called back using a different name, and suddenly Rodney answered immediately. When I explained the situation and what we had been promised, his response was essentially, "We can agree to disagree." He then said, "It's all under camera in the finance office." I explained that the conversation about what we were being promised happened in his office, where he and Joey/Jody had us agree to and sign the paperwork and credit approval. Rodney then admitted they apparently don't have a camera in that office. What makes this especially disappointing is that Rodney came across as extremely Godly and trustworthy during the two hours we spent with him while purchasing the vehicle. Unfortunately, our experience afterward did not match that impression. I am extremely disappointed--not just because of the additional money we are now out, but because of how this situation was handled when I tried to get answers. **My recommendation: look elsewhere if you want a dealership that will stand behind what its employees tell you before you sign.** I would not want another customer to go through what we did.

Heath and Miranda were amazing! They treated me like a human not a money machine. They were fast, I…read moreknow what's wrong with my car, I have a reasonable quote, and will definitely be seeing them in the future. Thank you so much!

Great local repair and service shop as well as local dealer with a local feel and not like a big…read morebox dealer without personal care. I enjoy doing business here.

Chris was very courteous and though. They did an amazing job for a very fair price. For body work…read morein Fort Smith, there is nowhere else to go!!! Auto Plex is IT!

We totally love this car wash. They take every effort and make sure the vehicle is ready to be…read morewashed and also checked our vehicle after it was completed. The price for a car wash has several levels but overall the price is great. The location is very convenient and the vacuums work great.

Orr Chevrolet has been my choice for Chevy service since they have been in the Fort Smith…read moremarketplace. There is a service representative named Harold Dean, who is a fantastic customer service rep, He is prompt, thorough and professional in his work. A few years ago, I had an older truck that had an engine issue. Harold went out of his way to make sure that I had all of the options possible to make the best decision for moving forward. If you need Chevy or GMC service, I highly recommend Harold at Orr Chevrolet

Heather Snow is the person at Orr that you can genuinely trust. She does what she says she'll do…read more She's an excellent, honest salesperson who will tell you the truth, work hard to make the best deal and support her customers. I recommend her 100%.

They performed a miracle cleaning on the car my husband's daughter drove. She and her friends…read morespilled coffee in it, there was pet hair inside of it, and when we got it back, I knew I couldn't clean it after trying without professional tools and products. Brothers Car Detailing have given us a new car again! Next I'm bringing in my car and then husband's truck.

They do an amazing job! Hard workers, professional, reasonably priced. Would recommendread more

They did a great job repairing my truck. Very friendly and reasonably priced. I highly recommend…read morethem.

Josh handled my claim with professionalism and expediency. He handled the insurance paperwork and I…read moregot to leave with a great sense of peace. Thank, Josh!