If there were a minus rating available I'd use it here. Three plus years storing our 5 year old…read more41ft Cardinal 5th Wheel trailer at this site. Never a late/missed rent payment of $160 per month. Today I received a voice-mail telling me to get my RV off the lot immediately. No reason was given. Upon calling the business number I got voice-mail explaining that Rim Country Storage is "now managed by Professional Services Management." We have always dealt with the owner not a management service. Possible change of ownership, don't know. Couldn't get the "professional manager" to return my call ... MAYBE LOOK ELSWHERE if not you may be thrown out/off the property with NO NOTICE along with anything you may have in their storage facility.

We called this company this am desperately needing an rv spot for our travel trailer. We needed to…read morestore it to insure it wasn't stuck in the heavy snow on the rim. Cindy was unbelievably helpful! We were able to get a good site with no stress. Cindy was friendly, organized and so helpful!

Manager was very personable and friendly. Made my experience easier. Facility was very clean and it…read morewas easy to get in and out of the unit. I would definitely recommend this facility to anyone.

Russell at McLane Self Storage was one of our first contacts in Payson, AZ. He was so welcoming,…read morehelpful and made our storage experience stress free. McLane Self Storage is a clean and safe place to use if you are ever in need of a storage unit.

Great service, very friendly staff, clean storage unit…read more Would highly recommend this place.

Would this have been 2 years ago, I would have given this place 5 stars for customer service and…read morecustomer treatment. Since the new manager took over, it's nothing but attitude and disrespect. I live out of state and have had a unit here for 6+ years. Any issues I would email management and the old manager was beyond understanding and polite and helpful. God forbid you have any issues now, cause the new managers couldnt careless and couldn't be more disrespectful. Do yourself a favor, use a different storage unit. They aren't worth the headache.

Great storage facility. I have been a customer for several years and need regular access to my…read moreequipment. It is always clean and very accessible. People are nice too.

From the owner: We have a Special for you! Our 10 X 20, 10 X 35 and 20 X 35…read moreStorage Units are 1/2 Off for the First Months Rent. Until Sold Out! Tenant Access Open daily 7AM-7PM.

I really like the storage units, but some of the front desk people are incredibly rude. I called to…read moreask a question about my payment and the lady was very dismissive and had a very rude tone. As soon as my question was answered, she hung up the phone. I never write reviews but this felt necessary considering the amount of money I pay for a storage unit. I shouldn't call and feel like I'm bothering someone, this is literally your job. Customer service needs a revamp ASAP.

I have been a customer for 3 years and would not go anywhere else! I have stored my high end cars…read morehere and I know they are safe and secure.love the management!

Can confirm the quality and current condition of this place. I was looking for a unit with 24/7…read moreaccess, and I saw this place online, and also called them. Because I live here in town, I decided to swing by there. It is how they say - anyone can walk in or out the storage unit area, and I did notice the door to the indoor units was open. The "office" door with the mentioned QR code is now torn off and sitting against the railing outside the front door. The interior of the 'office' is extremely small and looks to be under renovation. The units themselves are fenced in with steel fencing and to be completely honest, I don't even know if anyone can access the doors - its looks abandoned - but the cars parked (or stored inside the unit area would suggest otherwise. Compared to other storage places in town, the value is low and does not justify the price. I'm avoiding this place simply because everything about it rubs me the wrong way. I do not recommend this place to anyone and would kindly advise against dealing with them.

A S Flagstaff has zero security. Everything is online. There is no one located on site. The only 2…read morecameras are near the office (which only has a QR code on the door). All the gates that should be locked and closed are wide open 24/7. Bad guys as well as tenants have 24/7 access without needing a gate code. 4 units were burglarized one night. The bad guys went into an open unit and climbed over unit partitions to burglarize other units. They cut off locks and unit partitions using a battery operated reciprocating hack saw. This storage area is next to the railroad tracks. Trains make much noise which makes it easy to cover up the sounds of burglaries. Snow plowing in winter is terrible. Look for a place with people on site, security cameras, locked coded gates, and better partitions between units. This place is not that place.