I'm writing this to warn other parents about this "hell hole" they call daycare"!! My 3-year-old son, has come home multiple times with bruises and scratches that were never explained, documented, or reported. The worst incident happened on October 20, 2025, when he had visible scratches on his face, head, back, and side. The staff gave inconsistent explanations and refused to show me the full camera footage. According to the police report (OCA: 25-070182), the daycare claimed another three-year-old child assaulted him --but no one stepped in to stop it.
This was not the first time. My son previously chipped his tooth on September 26, 2025, and that injury was also never properly reported. There have been at least two other times when he came home bruised with no explanation or incident report. When I asked to review footage, I was always denied or given vague excuses.
What's even worse is that the regional director admitted--on the police body camera during a FaceTime call on October 20, 2025--that they were understaffed and working to hire a third teacher for the 3-year-old class. She apologized and said she'd follow up with me the next day, October 21, 2025, but I never received a single call from Princess (the owner), her mother, Denisha her daughter (the director), or Darius (the assistant director).
They have a very high turnover rate, and it shows. One major question still haunts me: if two teachers were on the playground, and Darius was in the office watching the cameras or Denisha offsite reviewing footage and sending it to DeQuanna at 3:45 p.m.--how did no one step in when they saw the first wood chip being thrown? Why didn't anyone de-escalate the situation? No one can answer that.
They also lie about simple things like runny noses and illness exposures. Over the summer, there were seven RSV-positive cases and fifteen COVID-positive cases on August 15, 2025. They sent my son home claiming his nose was running, yet his nose was completely dry. When I asked for proof or footage, they never provided it. It's always an excuse or refusal, as if they have something to hide.
The environment is chaotic and unprofessional. The parking lot is unsafe and overcrowded--employees park in the front, leaving parents to struggle with drop-off and pick-up in a storefront lot. The facility is dirty, carpets are stained, and the staff seem overwhelmed and disengaged. They even have older elementary-aged kids mixed in with the 3-year-olds, which is completely inappropriate.
To make matters worse, they don't have a real kitchen. They use aisle stoves to prepare food and falsely claimed to have a "chef." I personally witnessed kids being served ground beef with milk and a teaspoon of vegetables--completely unacceptable for growing children. They would always loose his socks, face dirty, shoes full of wood chips, teachers with long nails, teacher with pink hair seemed highly medicated and disoriented often times in 3 yr old class. Class is always filthy, trashed piled up, bathrooms nasty, parking lot trashy, kids allowed to be picked up over the gate during pick up until they finally added some extra grate to the top of the fence. I reported to Denisha, one time an older child was throwing wood chips in a smaller kid face, and he look like he was struggling to breath between the wood chip being thrown excessively. She responded oh that's his cousin and kept doing what she was doing in the laundry area.
If you value your child's safety, hygiene, and emotional well-being, do not send your child here. Star Light Learning Academy is unorganized, dishonest, and unsafe. They care more about money than the children. I'm speaking up because no parent should have to experience the pain, frustration, and heartache that I've been through. I'm just trying to save another parent from the same nightmare. They deserve no stars for their poor quality of care and service they offer. IT'S SO DISHEARTENING TO TRY AND SUPPORT BLACK OWNED BUSINESSES BECUASE THEY ALWAYS WANT TO CUT CORNERS AND PROVIDE THE BARE MINIMIUM. read more