Cancel

    Search

    Star Bookkeeper

    5.0 (1 review)
    Closed 8:00 am - 12:00 pm

    Request a consultation

    You can now request a consultation from this business directly from Yelp

    Services - Star Bookkeeper

    Bookkeepers

    Payroll services

    Star Bookkeeper Photos

    You might also consider

    Recommended Reviews - Star Bookkeeper

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Star Bookkeeper

    Affordable Accounting & Tax Services

    Affordable Accounting & Tax Services

    (2 reviews)

    BEST tax service around! Previously my husband and I used H&R Block but after 2 years of horrible…read moretax advisors and over $500 spent on tax filing we said enough was enough. After some research and calling around several places in St Charles CO. I called Affordable Accounting and Tax and I'm so happy I did! We scheduled an appointment and we had amazing customer service through and through! Jane was personable, knowledge, professional and kind. Tax service was efficient and reasonably priced, we saved time and money (plus frustration!!) compared to H&R Block!! I would and have recommended this tax service to friends and family!

    I will never use this company again. I filed my federal and state taxes with them. Several months…read morelater, I received a bill stating I had not paid for their tax preparation services. I contacted the office with payment confirmation information. Less than a week later, I received another bill, of which I had to again call with confirmation. That is not so horrible - I understand mix ups can happen. However, I received a bill from Missouri saying I did not pay my taxes. After staying on the phone for an hour, it turned out my taxes were filed under the incorrect SS#. I ended up correcting everything with the state myself. Unfortunately, the federal government is a bit more challenging. In January of this year, I received a letter from the Feds stating I never filed my taxes (I owed $3900, so this was very alarming). To make a long story short, my federal taxes were also filed under the wrong SS#. I called Affordable Taxes to tell them about the letter and that I looked at my records and saw an incorrect SS#. I spoke directly with Jane and she claimed that her office caught the mistake before it went. She became very irritated with me when I asked for details - even if I was upset (I really wasn't, but I did ask a lot of questions), I have every right to make sure I have everything I need. She was terribly rude, and after more research on my part, it turns out she did in fact file my returns incorrectly. Finally, I went into the office to get the corrected documents. When comparing my document (originally given a year prior), I saw certain papers not included. When I asked for them, she became upset stating the extras were not required. I asked for them anyway, and she became even more upset by slamming papers and yelling about my bad attitude - both now and when I called in. Clearly, I wasn't happy, but I was in business mode and simply wanted information. She actually kicked me out of her office and told me I could not review the documents to make sure they were correct. I am shocked and completely dismayed by her mistakes and lack of professionalism. I have never in my life been treated with such utter disrespect. I work in the customer service industry and have a deep understanding of how to speak to people, as well as how customers should be treated. Again, had I been treated with any modicum or respect, I likely would have given them another chance. Please take this review to heart and avoid Affordable Taxes and Accounting at all cost (and, it will cost you!).

    Star Bookkeeper - bookkeepers - Updated May 2026

    Loading...
    Loading...
    Loading...