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    Star Auto Service

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 week ago

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      3 months ago

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      Juan A.

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      3 years ago

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      Juan A.

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      Bert's Gene Brown Transmission

      Bert's Gene Brown Transmission

      4.2
      (19 reviews)

      The transmission in my wife's 2009 Cadillac Escalade ESV cratered after 223,000 miles. These guys…read morewere the first and only place I trust for them to work on her transmission. I previously used them in the past for a broken shifter cable. From that inital experience, we could have easily been taken advantage of and been told it was a bad transmission, but their transparency and and honesty is what brought me back. For this transmission rebuild, they called us for every step during the diagnosis, removal, repair, and replacement process. They even requested for me to come to the shop and view the components that went bad. I was not able to make it, so they sent detailed pictures with a phone call afterwards with a detailed explanation of what I was looking at, why it failed, including options for repair. As a "motorhead" myself, everything he described in detail was concise, accurate, and no misleading information was given. My wife and I could not ask for any more. For your transmission needs, please consider this organization to take care of you. Oh, they even washed our vehicle for both repairs and placed several paper mats not to get any grease or grime in the interior of our vehicle (it's the small things that make a difference. That pride for their customers goes a long way! Although we were not expecting to spend this kind of money during the holidays, the experience was positive and we are back on the road with no car note, lol. I'd like to give the service advisor "Tony" for his professionalism and patience, and the owner for approaching me to make sure we have been taken care of. Hands down, best transmission shop in SATX. #Trust #Transparency #CustomerService

      I requested service from Bert for service on my f150. The quality of work was amazing and the…read more pricing was top notch. We dropped the vehicle off in the am and we picked it up a few hours later. The staff was friendly and very professional. Tony was very upfront and he wasn't pushy or intimidating whatsoever. I felt very confident that when the work was done I wasn't going to get hit with different pricing. I totally recommend Bert's for all your Transmission service. Thanks Tony

      A Plus Transmission Specialists

      A Plus Transmission Specialists

      2.3
      (9 reviews)

      Thief's. This is whats going to happen. Your going to take your care their for a 19.95…read moretransmission fluid change. Their going to call you and tell you their something shiny in your transmission pan and it needs to be checked asap. Theres a $485 charge to pull your transmission that goes to the cost of your repair. If you tell them not to check it they will tell you "We hav to put the same transmission oil in it that we took out." Which contains other peoples dirty oil transmission which will do damage to your vehicle. They will tell you that they rebuilt your transmission but they will simply take it part and change minor items and put tit back together. Your transmission WILL FAIL AGAIN before the warranty is up. DON'T COME HERE. These guys will leave you high and dry. They do shotty work. Go to a reputable transmission company, this one sucks. READ the BBB complaints this A+ doesn't mean anything. Picture of the fake veteran is the one who will steal your money, with these horrible business practices.

      I took my vehicle here to get my transmission fluid changed - I called 4/5 other places and I was…read morequoted anywhere from $120-260. I found the most reasonable price BY FAR here so I was stoked. Not only were they very friendly and helpful, they got me in right away for an appointment with only about a day notice. When I picked up my car they gave me advice on some issues I was having without trying to sell me anything extra or recommend costly services I didn't need (which happens everywhere I take my car.) So I was very thankful to have people who genuinely wanted to help me rather than just make money off me. I will recommend them to everyone, they did fantastic work!

      Chad Miller Auto Care

      Chad Miller Auto Care

      4.5
      (207 reviews)

      My daughter is a UTSA student living away from home. She calls me and says her 2018 Hyundai Elantra…read morewon't start but she knows of a mechanic close to her apartment. She has her car towed to Chad Miller Auto Care and calls me to say she needs a new battery and is being quoted $645. I ask her to hand her phone to an employee, and when I asked why this is so expensive the employee raised their voice at me. I asked for a manager and was informed it was Chad himself I was talking to. I would NOT suggest this mechanic. He is unprofessional and perpetuates the negative stereotype of crooked mechanics preying on young women.

      So I read good things about this place. From what I read, they seemed like they knew what they were…read moredoing and maybe they do, but of the two vehicles I took there, both over 10 years old and with a variety of problems, they were able to fix some things,but not all. Mine has an oil leak at least 4 different places haven't been able to figure out. Chad's garage gave me some hope, but they were never able to fix it. I take pretty much all "guarantees" with a grain of salt. "Bring it back"...pffft why would I? You couldn't fix it the First time? More likely, I'll just be dumping more money in sonl you can "half fix it" a 2nd time. One mechanic even told my wife to "hit the dash when her A/C wasn't kicking on...AFTER they fixed it. GTFO... Really!? Cost wasn't exactly on the cheap side...maybe fair, but ONLY if they fix the problem. My impression is they had way more cars than they could handle and were trying to rush them outa there. Fair enough, but I will not be taking either of ours back. Fair warning to those that do.

      Star Auto Service - autorepair - Updated August 2026

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