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    Star Arms

    5.0 (4 reviews)
    Closed 12:00 pm - 5:00 PM

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    De Leon Pharmacy and Sporting Goods - This is what you call PROFESSIONALISM! WHAT A SHAME!

    De Leon Pharmacy and Sporting Goods

    3.5(13 reviews)
    16.6 mi

    This is easily one of the worst online ordering experiences I've ever had. Their entire system is…read moredisorganized, misleading, and the customer service is unbelievably bad. First of all, when you place an order, they don't even process it right away. Apparently they wait until they have a pile of orders before they bother doing anything. So your order just sits there while they take their time getting around to it. Then there's the shipping timeline. When they say 7-10 business days, they absolutely mean they will wait until the very last possible moment and ship it on day 10. Don't expect anything sooner because clearly there is no urgency on their end. To make things even worse, when placing the order the website clearly showed $0.00 for shipping. Naturally, anyone would expect that means shipping is free. Then after the order is placed, I get an email saying that if I want my item shipped, I'll have to pay for the shipping. How is that the customer's fault? If your website says $0.00 for shipping, then that's exactly what it should be -- not a bait-and-switch email afterward asking for more money. Trying to contact someone was another nightmare. I had to call multiple times just to get someone to answer the phone. And when someone finally did pick up, the experience somehow got even worse. The employee named Jackson delivered what is easily the most unprofessional customer service I've dealt with. Rude, talked back with attitude, and acted like the entire situation was somehow our fault for expecting basic service and for believing what their own website said. Between the misleading shipping information, delayed order processing, terrible communication, and unbelievably rude customer service, this company clearly does not care about their customers. I would never order from this website again and strongly recommend that anyone considering it take their business somewhere else. Save yourself the frustration and avoid this place entirely. And on the bottem of all of here are 2 emails that De Leon Pharmacy send me calling me an Idiot! And to answer your statement, There are plenty of places that will ship to California. Dont think your the only place that WILL! So Professional.

    Ordered some mags from De Leon a few years back with no issues; however, recently I ordered mags…read morefrom De Leon that arrived with the magazines in destroyed retail packaging being crammed into a substandard shipping box with no protection. The mags were, fortunately, OK, but the shipping was horrendous. Customer service has not even said they are sorry about the packaging. I'll pay a few bucks extra, if necessary, to never order from them again. Sayonara De Leon!

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    De Leon Pharmacy and Sporting Goods - This is what you call PROFESSIONALISM! WHAT A SHAME!

    This is what you call PROFESSIONALISM! WHAT A SHAME!

    De Leon Pharmacy and Sporting Goods - This is what you call PROFESSIONALISM! WHAT A SHAME!

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    This is what you call PROFESSIONALISM! WHAT A SHAME!

    Star Arms - guns_and_ammo - Updated May 2026

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