If I could give a - review I would. Used dirty rags to do the windshield. When the sun hit it on the way home, I could barely see out of it. Back windows not cleaned. Didn't take mats out and didn't vacuum back hatch as I asked. It was still dirty in the back of the vehicle. For $40+ dollars, very disappointed. I ended up running it through the Kwik Trip in North Branch when I got home. Now at least the outside is clean read more

I haven't been to this car wash in over a year. So I tried it today hoping that it would be better. Nothings changed it's still terrible. And stupid me bought four diamond car washes for $200 read more

Zero Stars be their name. biggest joke of a company I've ever dealt with. Horrible operational hours, and when they are open they choose to shut down early. Pay $60 a month and get 1 car wash. Waste of money. read more

Pay 45.00 for the Diamond package get into my car and it's still dirty! I had trash left in my passenger side door dust and filth still all over in my car!! I most definitely will NOT be returning!! Horrible service!! read more

First of all I want to say that I am a picky person when it comes to my cars appearance. I've heard arguments about Star 95 being on the Pricey side. I would agree that they are more expensive than local washes but you get what you pay for. They do a wonderful job on the exterior and are consistent at doing so. You will get a clean car that will restore the shine. I try to get here at least weekly but I noticed that If I don't make it back the shine stays much longer than with your ordinary wash. I would guess there are using top notch products. Yes there is a difference just like the oil you put in your car or the food we eat. The customer service has always been exceptional. The owner is often there to greet you with a smile and had been known to throw in extras to ,"Try and see how you like it". If he is not there to greet you you will most likely see him running around working his tail off. I think this place is a gem in our community and they go out of there way to show their appreciation for our Veterans! I've tried all washes in the north metro and they have never let me down like others have. read more

Just had the interior of my Equinox detailed. Wow! Nice job! I couldn't be more pleased. My every hope and expectation regarding the outcome was certainly met. Well done, Star 95! read more

I came in with a muddy truck looking to have it washed expecting to pay more than just a normal wash and from what the lady said she was selling me I thought I was. I then got to he was bay and from what I learned the manager/owner was running the pre wash pressure washer. He threw a fit saying I need to pay more next time due to my truck being a little muddy and I completely agreed explaining I fully expected to pay more and all while he is spraying my truck he continued to cuss and throw a fit about it. And also didn't even completely get the truck clean. Learn some customer service pal. read more

So I was 1 of 2 cars in the wash, and it took 20 minutes to wash wipe down and vacuum and wipe down. Slow, plus you drive in to the vacuum area, then they take your car over to the wash, they don't vacuum then. They wash your car, then wipe down, didn't blow out mirrors, or doors, the. Bring it over to the vacuum area again where they vacuum, wipe down and wash floor mats. The floor mats where full of water then I wiped them down, the car was still dripping all over. Ridiculous, will never be back, oh and it cost me $33. read more

Great staff that really takes care of you. Came in late on a rainy day to see if I could get my interior cleaned. I think they were close to closing up, but Amanda said it was no problem and she got to work right away and did a fantastic job. Highly recommend locally owned Star 95! read more

Awful! I paid 22 bucks for a wash vacuum and windows. Had to go back because they missed two windows. Still not right, but don't have time to mess about anymore. Dust on console and dash still... Find somewhere else! Horrible horrible! read more

If I could give 0 stars I would. I have been let down a couple times and decided to give them another chance. Went in today to just get a car wash. HORRIBLE mistake! The heavy duty water sprayers did not work so my car was still dirty and soapy by the end. I told one Of the teens at the end that I thought something was wrong. No apology he said "your car looks fine". How about "I'm sorry, let me get you a reimbursement for your half car wash." Super disappointed with this staff and establishment. NEVER AGAIN! read more

In a word.............. Third class service at a first class price! When your charging near $30.00 for a 5 Star Wash, one should receive a 5 Star Wash. Did not wash all the interior windows, vacuum job preformed like a five year old did it! Bugs left all over my bumper, back of mirrors. Also, never applied the tire gloss which I paid for! Your complaints will not be appreciated..........General Manager is a real jerk! His less than cordial approach is to inform your not paying for a detailing job. He's right, I paid for a 5 Star Wash, and DID NOT receive it! All the above is supposed to be included! Treats his employee's like dirt! Obvious cause and reason for the huge employee turnover! Try a fair wage and proper training!................and new Manager!!! read more

I've been trying to give this place another chance far too many times, and have decided - NO MORE! I went there with hopefulness the other day and again, was completely let down. I had a wash, and wanted my car vacuumed. I've had 2 back fusion surgeries, and a neck fusion. Its hard for me to vacuum, and this is specifically why I went there. Well $30 later, when I got home, I spent at least another hour finishing what was not done! Only the front was vacuumed. I have an SUV and the whole back was not done at all. There was 3 of them standing there when I came out to my car. As a threesome they could not get this done?! The dash and the doors and everything was not cleaned at all. I had to wipe out all the door areas as well, and finish cleaning off the back of my car. And, I had to clean the outside of my windows again too because the dirt was streaking down them. Seriously, what a let down... even the lady inside could not look up and say hello when I went to pay. I know she was thinking of her husbands health at the time and I'm sorry for that. But, customer service is a must in my book. How hard is it to say hello to your customers... Sadly, I'm done with this place and never going back again. It's a shame to have such a nice carwash and such terrible service. read more

Went to Star 95 and purchased the 5 Star wash at 9 am. Almost $30 with the early bird discount and the $6 charge for the wax coating for the dash area. Will not be doing that again. I don't expect a detailed job (after all that's $200) but I at least expect the interior to be vacuumed out which seems to have been done by a 5 year old and the vehicle to be wiped dry as advertised (guess the other 5 year old did that). Just was not happy with my purchase. Will in the future continue to use the Fleet Farm car wash and only go to Star 95 when need a vacuum or windows done (even if it's not the best, it's better than nothing). Miss the old days when I could physically do a proper job myself but with age and a bad back have to depend on a car wash. read more