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    Ask the Community - Staples

    Cell It Here Llc. Cell Phone Repair

    Cell It Here Llc. Cell Phone Repair

    (9 reviews)

    I don't usually write reviews, but my experience at Sell It Here really stood out and deserves it…read more I came in needing immediate help with an electronics issue that I honestly didn't have time or resources to sort out elsewhere. Preston and Casey were the ones working, and they didn't hesitate to step in and help me get everything figured out quickly. What impressed me most was how straightforward and efficient they were--no confusion, no pressure, just real problem-solving from people who clearly know their business. They took care of the situation on the spot and got me back on track the same day. In a stressful moment, that kind of responsiveness makes a huge difference. They treated me respectfully throughout the entire interaction and made something that could have been a headache into a smooth fix. It's rare to find a place where people are both competent and genuinely willing to help without overcomplicating things. Preston and Casey definitely represent that well. If you need quick, honest help and don't want to waste time dealing with runaround, this is a solid place to go.

    My husband had a brand new iPhone and the screen needed replaced. They replaced on 5/19 it very…read morequickly... for $450 (not including tax.) He didn't know until after the fact that it was an aftermarket screen and not an actual Apple screen. But he put a really solid case on it to prevent any damage and thought nothing of it until 8/23 when he took his phone out of his pocket and saw his screen had gone white inexplicably. No drops, no falls, nothing. Despite my objections, he took it back to this business. He was told it's 10 days over the 90 day warranty so they're going to charge him for another screen replacement, but THIS TIME it will be an actual Apple product, and the employee would knock $50 off for him being so understanding or whatever. Great. Wonderful. Perhaps it's malfunctioning because the screen was aftermarket when it wasn't supposed to be? The employee called their boss who insisted this damage only happens with impact. Couldn't be a problem with previous installation of a trash item that isn't supposed to be on that phone to begin with, of course not. So we'll be out roughly $900 at this point. Should have just taken it to the actual Apple store instead. At least we'd know they're reputable. My husband came home to get the credit card, leaving his phone with the employee. When he got back to the business, the employee was visibly upset and very apologetic. When they were replacing the screen, some kind of crucial wire or piece (I don't remember the exact details) was cut, and they wouldn't have a replacement until Monday afternoon. Husband asked how this is going to affect the price, employee said they might be able to knock another $20 off, but their boss would be upset since there was already one discount in the works. My husband is a patient man, calm to a fault. He accepted this turn of events because really what other choice does he have? I, on the other hand, am absolutely raging. I was already skeptical about this business to begin with, and they're just proving how utterly incompetent and greedy they are. A while later, my husband got a call from the same employee saying someone at another store in Steubenville has this replacement part, and they would run it to Bridgeport when their store closed at 1800. Said my husband would be able to pick his phone up at 1845. Total charge today was $480 including tax, as they did knock that originally discussed $50 off. In summary, save yourself some money and a headache. Do not take your electronics here. They'll botch the job and just cause further damage and inconvenience.

    Staples - shipping_centers - Updated May 2026

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