Fixed my badly cracked screen quick and easy no questions asked! I have an iPhone 6s and it cost me…read more$115 (way cheaper then other area businesses) and he offered a glass screen protector for just $15 (this usually run $40+)! It was ready within the hour (probably less but I left and came back almost 2+ hours later). The owner? was even patient enough to make some small talk about cases and got up to see if there were any more in stock that he'd recommend. Thank you for making my phone look brand new again! Great experience but I hope I never have to visit again. If I do break another phone I will definitely visit here! P.S. The hours on help are wrong. I believe they are open until 6pm M-F and 4 on Sat. I could be wrong but I definitely they are not open 12-12. Please call.

I scheduled an appointment no waiting, very prompt and helpful, resolved by problem in 10 minutes…read more I am very pleased with their service and work.

Great service. Very knowledgeable. Phone is working better than ever. I highly recommend.read more

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

Good guy, reasonable, knowledgeable, fair prices. Had him repair my son's iPad which was bent and…read morehad a cracked screen. He repaired it and bent it back and it's working perfectly.

Great customer service. Clean, organized store. Helpful and knowledgeable. I will be back with…read moreany future issues with my electronics. More than anything this company is honest and won't take advantage of you. Some of us don't know much about technology.

My employer brought a laptop to Quentch last year for password recovery, and to have it upgraded…read morefrom Windows 8.1 to 10. That laptop had not been used until recently and it was discovered that the Administrator and User accounts had somehow been merged together into a single User account, and a new Administrator account was created but never setup or configured. It was also just discovered that the "Safely Eject/Remove" USB was no longer working and the USB Drive could not be safely removed without risking corrupting data on that drive because of this issue. This laptop is also very slow and glitchy now and it was never like that before it was taken to Quentech. I was asked by my employer to take this laptop back to Quentch, explain the problems it's having, and see if they can fix it, even if additional payment would be required. While I was politely explaining all of the problems to whoever the guy was, he became extremely aggressive and hostile toward me. At one point he slammed his fist down on the counter so hard it bounced everything that was on that counter! He said "it's been a year, I don't know what you guys did to that computer' and refused to work on it stating "I will not touch that "G*d Damn computer". Numerous times I politely asked him why are you having such an aggressive and angry attitude toward me and he never replied. When I was getting ready to leave I reached my hand out over the counter as a peaceful gesture to shack his hand while I said I haven't done or said anything bad to you, I haven't accused you of anything, I'm not your enemy. Why are you being so aggressive and hostile toward me? As soon as I reached out to shake his hand he moved back very quickly, turned and stopped and looked down at the floor and said nothing at all. At that point I knew the discussion was over and the laptop Quentech worked on last year would have to fixed by someone else and I turned around and headed for the door just a few feet away. I stepped out the door and turned to pull the door closed and he was right behind me running like a crazed man with his hands up to slam the door on me as I was walking out, and he yelled as loud as he could "Get the f**k out" as he slammed the door. He yelled so loudly that people across the street and near the train station were looking to see what was going on. I have no idea what that guy's problem is but he seriously needs some kind of counseling or therapy before he physically attacks somebody which may have happened if I wasn't already out the door! In regards to the very clean and very nice photos here on Yelp representing this Quentch computer business, that actual business looks nothing at all like those photos anymore. When I was in there just the other day I was literally shocked at how cluttered up, disorganized and filthy this place is. This definitely is not the type of environment any computer should be opened and worked in! And as a word of advice, if for some reason you must go into Quentech in Princeton, Illinois, do not go alone because you might need a witness depending on what your outcome is! I know I'll never go to Quentech again, that was my first and last visit to them and I never want to be in that type of situation again! The best advice I can give, is stay away from this place and find a safer and cleaner environment to conduct whatever computer needs you have.

I recently dropped off a computer to Quentech because it got infected with a virus. I was told the…read morehourly rate and fully expected to pay at least that rate. When I went to pick it up I was only charged the actual amount of time spent on my computer which was less than an hour. Wow, most companies charge the minimum of one hour but not here. They really take care of their customers. I will be bringing any further computer problems to Quentech!! Thank you!!

I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

Jay is awesome, always willing to help with any technology topic you can think of. :-). Very fair…read moreand courteous assistance to make sure you are making the right decision. Jay is willing to take a look at your issue at hand and before charging you anything for his time or parts. Highly recommended for your mobile and Mac issues!

Took my phone in after dropping it in the pool. They were able to retrieve all my pictures and…read moreupload them to my iCloud. It was quick, and inexpensive. The owner is super nice, and kept me posted through out the process. Glad I found this place!

i got my phone screen repaired at dr gadget. Great place to do business. very professional, service…read morewas excellent ... phone was done finished in the time that was quoted. I am very pleased with the all around service from beginning to end . would highly recommend this place to everyone in need of repairs Thank you

Similar experience as Cynna B. If I could give 0 stars I would! Jake the fake should be his name…read more He replaced an IPhone 7 screen with a cheap one he later admitted he got off amazon, when it was picked up it wouldn't hold a charge. He then stated he would replace the battery and charged more. After weeks off having the phone it was obvious he wasn't going to fix it. I took it to a PROFESSIONAL and was told the cheap screen he replaced it with was causing the battery not to charge. When it was actually replaced correctly with the proper equipment found out he damaged the front camera. Ended up paying way more to fix the initial problem plus the ones he caused. He refused to refund!!!!

From the owner: NOW 24/hr DropBox!!…read more Mobile phone/tablet repairs of all android devices and IOS/Apple devices. With over 20 years of experience in all forms of Information Technology, we can guarantee all of our repairs or your money back.

iDoctor was beyond fantastic was referred by a twitter user about their service. Called them the…read morenext day and was shocked on how fast the service was and it was much cheaper then what the other repair shops quoted me. I would recommend their service to all of my friends!

Zero stars actually! Fully charged debit card and NoRECEIPT OR REPAIR SHEET! They changed PIN code…read moreafter charging port replacement in order to double and triple charge for data and pin recovery. After asking why the original pincode was not working 4 staff members became angry and verbally assaulted and threatened to call authorities. They called my wife a bitch on the way out of the business because she asked fo manager!

Took my phone in to have it repaired and was quoted 225 plus tax after the phone was fixed and I…read morewent to pick it up it was 329. I asked to speak to a manager and the lady that came out was not apologetic about the situation. She was able to give me 50 dollars off but would not honor what I was quote. I feel like they should give written quotes so this doesn't happen to other people. The lady was very unprofessional in my opinion and would never recommend this place to anyone. Very bad business practice. Any good business would have honored the quoted price