HIRE AT YOUR OWN RISK YOU HAVE BEEN WARNED. I paid Matt $17,500 to install 2 heating and cooling…read moresystems in my new house one in the basement and one in the attic. He never came back to finish the job, the thermostats were never installed I was stuck with out heat in the winter. I contacted another company to finish the job thinking Matt had done most of the work and just didnt install the thermostats put on the registers for the returns and a few other small things. Boy was I wrong the company came out and discovered nothing was done to code and half the work wasnt done. The AC systems were not energized and had no fluid. The heating system in the basement wasnt wired up to the breaker, the condenser pump wasnt connected and there was no on and off switch. One of the AC units outside was a different brand then he said he would install. His guys threw out my warranty manual so the new equipments warranty was never registered he said he would get the model number and do it he lied and never came back. None of the AC units were wired up they ran a wire into the house that was just hanging in the ceiling nothing was connected. The wire was outside bare and wasnt covered with a weather proof membrane so it started to root. NOTHING was done up to code the condensate and exhaust line was set 6 inches off the ground they told me if it snows I have to come out and clear the line because if snow covers it my heat would cut off and carbon monoxide would back up into my house. The attic heating units internal wiring was wired wrong, they jumped the wired to constantly call for AC on the board but since they didnt power up the AC the fan on the heater just constantly ran and would never cut off. I also had a vent in the the play room that was feed with soft duct work and in was closed off so no heat got to that room. Also the duct work was installed wrong it is suppose to get smaller as it gets to the vent to push out the forced air. They never reduce the duct size so none of the vents blow forced air it has no pressure. Honestly the amount of issues are too many to list. All in all its costing me an additional $6000 on top of the money I paid Matt to fix the issues. When I asked him to come install the thermostats he told me he was doing me a favor and threatened to punch me in the face. I WAS RIPPED OFF BY THIS GUY. I am working with my lawyer to handle this situation currently, he is a con artist and will turn into a different person as soon as he gets his money from you I made the mistake of paying the final payment to early. To bad I didn't read his Yelp reviews until after I got scammed.

The company does not stand by its work. Spent several thousands of dollars on the installation of a…read moreHVAC unit and the unit was defective. The company wouldn't come out to fix the unit and it was under warranty. Attempted several times to try and work with the business and the owner showed his true colors. Beware of doing business with this company. Don't be fooled by the owner's nice guy persona it changes once he receives payment.

Very satisfied with their services. Hired them to install 3 air conditioners and they did a great…read morejob. Also their prices were good and the technicians were very careful and professional. I definitely recommend them because everything went without any complications and they deserve the recommendation.

Josh came out and did a diagnostic for my residential system that was not providing cool…read more He went above and beyond to let me know what the issue was. He also looked at the existing supply/return trunks, registers, calculated sq footage, air handler, ect. to evaluate that my system was loosing cfm which translates to less efficiency and higher heating and cooling costs. He produced estimates with multiple options and clear cut solutions to rectify the issues. Josh and his team are professional and honest. Josh is also is one of the few HVAC pros that, if services are used, put the diagnostic fee towards the work order adding additional value. Thanks Bob

I received an estimate from Josh M., AirAdviserDE.com, for installation of a ductless mini-split…read moreunit. Josh is a thoughtful, experienced, professional. He has researched alternative models and provided the reasons he goes with the brands he recommends. I chose Daikin and I think he gave me a great product, and great service at a reasonable price. I was also impressed with the quality of the installation. The unit and cables, etc., were carefully laid out so as to maintain a good appearance. Really impressive! Thanks Josh!

They came promptly, but they said I needed a complete new air conditioning system with the latest…read morerefrigerant. Of course it's always nice to have a complete new unit but I didn't need one. My problem was solved by another company that added some refrigerant which solved my problem at a fraction of the price. .

So far, they have been out to my home twice. Once to service my heater, and then to clean my air…read moreducts. They show up when they say they will, are always on time, and are very nice and professional. They are on top of everything and I didn't get the run around. I have been very happy with them. I also appreciate that they take the time to really explain thing to me so I highly recommend them.

Used to love these guys....until they installed a new system. What a disaster. Rewired several…read moretimes...took months. Still doesn't work correctly. I was called stupid, told I didn't know how to use a heat pump. Had VERY offensive political comments tossed at me. An unwelcome hug from the owner and an unrequested weed cookie.... what an uncomfortable, unfortunate situation. I think, if i were a man, they wouldn't have treated me like that, just dont use them. They have my money....I have a jacked up system ... live and learn i guess

We called Enhanced for a pm service on our oil burner. The tech came out and suggested a bunch of…read morework that wasn't necessary, gave us a $700 estimate and proceeded to tell us we need a new system. Got home later that day to find the house had no heat. Called them back up, sent the tech back. Clearly he left a wire loose on the cad cell relay, rather than owning up to it he said it was a bad connection due to corrosion/ age of the unit (no corrosion present). Never had any issues with the heater prior. Not happy with this company, won't use them again.

this my third experience with this company. The service is amazing. They have answered every call…read more A water leak on the weekend they were at my house within an hour. I have dealt with several companies over the years and none of them can hold a candle to this company. They deserve every one of those five stars.

What a crook of a company. I scheduled an appointment for 9:00 AM, yet the technician showed up at…read more8:20 AM. At that exact time, I was getting ready to call and cancel because I had already troubleshooted the issue myself and confirmed my system was working normally, so the service was no longer needed. When I originally called, the only fee mentioned was a $120 diagnostic fee. There was no mention whatsoever of a no-show fee or a travel fee. Now they are trying to force me to pay a $59 travel fee, even though the technician arrived before the scheduled appointment time. To make matters worse, this fee was not explained to me until after they had already shown up. Completely unprofessional and misleading business practices.

Excellent and timely service, friendly people. Aire Serv has helped us out a few times and always…read moredo a great job. I highly recommend them for any HVAC needs.

working with Newark Delaware Aire Serv has been the worse and scary experience for me. And I'm not…read moreone to sit here and write reviews for no reason, but I feel if there's a chance I can help someone not make the mistake I just did than that's a good thing! So my AC system failed over a year and a half ago and as most would know it having ac systems repaired or replaced can be extremely expensive for some of us. So I had to save money for over a year. I called multiple companies got multiple quotes and went with this one. So aire serve gave me the best price and I decided to go with them. Just over 5300 for a new indoor coil and outside condenser. Someone came out, did their inspection, took measurements, sat down with me went over the options. So 5300. So April 3 2026 on a Friday two guys came out and installed the new ac system. And just a couple days later my outside unit has ice all over the lines and my basement floor had water all around the floor where the ac coils and furnace are. I called aire serve and they sent out a tech, so now I have no ac as I shut it off to avoid more water on the floor. The tech comes out and says I just need to top of the refrigerant, the pressure seems to be off, I'll be back in a hour. He comes back tops it off and still not right. He talks to someone named Matt and now it's a thermal expansion valve so now a few days go by with no ac because they have to order the part and schedule to install. Next a more senior tech comes out to do another inspection and install the TXV and this is where it gets worse! He says it's not the TXV valve, I'm now told that I have a rear/back facing air intake which not good at all. I'm told it needs a bigger duct coming off the side and pulling hotter air from up stairs and not cooler air from in the basement. So imagine this you finally are able to get the money together to fix your homes ac..... 5300.00 dollars! And are told after the fact now you need duct work for that ac to work properly and if I don't get the duct work done it will shorten the life expectancy of the compressor!! They sent out someone to check everything and sell me a system! You sell me a system and then later it's found out that I need duct work. That is something that should have been told to me from the very beginning!! Don't take over 5k from me and than later tell me oh sorry now you need to replace duct work too!!! It is aire serves job to have the information and knowledge of what they are working with and installing. If they sent someone out that knew what they were looking at I would have addressed the duct work problem and than taken care of the ac at a later date! But NO.... Now my money is gone and I have a non working ac. The last tech that came out talked to someone above him named Matt and basically I'm being told he was just sending it to managers above him. The tech tells me they are gonna work on a solution to make this right. And give them a day or two to reach out. I have been patient.... I have waited....and I got nothing from anyone. No phone calls, no help nothing. I'm sitting here with 5300 gone and no ac. I hired this company because I wanted the job done right and wanted the comfort and security of knowing that I will be taken care of for the next ten years and I felt I'm going to go with a good reputable company with good reviews. I don't have a lot of money and I wanted to feel protected with this big purchase. So if you can think about that. Imagine spending thousands, giving a company thousands of dollars of your money just to be told that purchase will not work right unless you replace duct work! That is your job as a hvac company to thoroughly explain this to me from the very beginning so that I can better decide the right route to take to make this right. If your person that came out to sell me the system doesn't have the knowledge or proper information that is YOUR problem not mine! Multiple visits multiple diagnoses multiple phone calls and no one will do anything to come up with a solution to this problem. and also an update on this situation they sent two manangers out to my house who spent a few hours here. didn't really say to much to me. in the end said ok now no duct work is needed. They won't be replacing or making anything right. this is what I was told After 2 install techs 2 service techs and 2 MANAGERS..... the two managers which one of them was extremely cocky and arrogant and tried to pin the malfuntioning of the system on me.... I was told oh we adjusted the fan speed!!!! The fan speed??? 6 people from air serve come out and you couldn't figure out my fan speed was off? So now I was told I can only run my ac on hotter days ok makes sense. Don't want to run it too cold. So I ran it again when it was well over 70.... and bam Iced coils again and condenser frozen and no cold air. The one manager said they would send someone out to replace the vinyl line from my condensation pump never saw that.

TL;DR: they refused service to long-time clients because we had the audacity to ask for a measly…read more$200 off their HVAC bid. Clients of theirs for years, no complaints. When we needed a new HVAC, we got an estimate from Frederick that was $1000+ over the estimate from another long-time, reputable local company. But out of loyalty to Frederick, we politely asked if they would shave $200 off to come *slightly* closer to this other quote. We actually hate haggling, but had read that you're expected to, for new HVAC. Can't hurt, right? They responded. Had they just said, "No, that's not possible due to XYZ," we would have hired them and paid the full price. But instead the rep explained why it wasn't possible, and then, in a polite but insulted tone, *rescinded their bid*, essentially telling us they would not be doing the job either way. All over a request for $200 off a $7000 job. We were stunned. Needless to say, we haven't called them for anything since, and we're the kind of easy-going, non-complaining customers contractors usually like to have. We got our HVAC at the other place and it's running fine, a few years later. Owner, if you're reading this: I get that you're doing well enough that you don't need to accept anyone's attempt to haggle, and can charge a lot more than the competition. Good for you. I'm purposefully not giving you a 1 star because I don't believe in trying to hurt someone's business. But talk to your guys about not reacting in a personal way to long-time customers. The reaction we got was really uncalled for. Maybe the guy was having a bad day, but you have to leave that behind when you're interacting with a customer, especially an established one. He could have just said "No, we can't do that, but let me know if you want to proceed with us." We would have.

Our original HVAC company said my Carrier furnace was broken. I called this company to get a second…read moreopinion and they agreed with the first company. Alexis, the very nice salesperson, gave me a quote on three systems, and helpful information to review. We chose Joseph Frederick & Sons because they are a certified Carrier provider and they only install Carrier systems. All of the HVAC professionals were friendly and explained the system well. The cleaned up after themselves.

Liam provided a professional service for me and did a great job. The price was fair and the repair…read morewas executed perfectly. A+

On 02/12/25 , A tech came to my home and we talked about the on going issue I was having with the…read moresystem. He noted on the invoice I was not happy with the system and stated he and the service manager would be back out the next week to check the system. As of 02/27/25 I have not been by contacted by anyone from this company. I have made multiple calls about this system and it is still not working correctly. To have this system put in was not cheap , and it is still costing money. I just want the system fixed so I can have proper heat in my home and an electric bill that is not almost $500.