I would absolutely call on Trusty Fix for any appliance service. They came out same day and…read morediagnosed our LG refrigerator and determined that the compressor failed. The tech explained exactly how he tested the system and was very informative. In the end he said it did not make sense to repair as the cost would be near to that of a replacement and I appreciated his honesty and for coming out on short notice.

One of the springs to my wash machine drum broke. I called Serhii scared of making a choice to fix…read moreit or buy a new one. He had called me back right away and came the same day to give me the quote. I was pleased with the price and had it fixed very quickly upon him receiving the parts. He is very professional and prompt. I would highly recommend him.

Top line: Efficient, knowledgable, pleasant, customer-first attitude, reasonably priced, excellent…read more service. The story: After calling GE repair and hearing that I'd have to wait a week for a service call that would unlock the oven door on my GE Profile. I was not happy, I called A to Z and left a message. Within minutes, I got a call back. Within two hours Simcha was at my door. He listened carefully to my recounting of what happen and what I did to attempt a fix. Then he went to work. Soon he had my oven door off and the innards of the range top exposed. He explained that a motor was likely burnt out and a control board might be as well. He suggested a plan - order both, replace the motor only,(a less expensive part) then test it. If it works - her returns the control board (much more expensive,) and if the motor doesn't fit the prolbem, there's no additional wait. We made a plan - but then he found out the motor was not stocked by his supplier, he ordered it and put the Profile back together so that I could use the oven and stove - but no self cleaning till the new motor. He gave me all the pricing for the two options. He also pointed out that the self-lean had partially melted the with that activated the oven light when the door is opened. He had looked up the part had had a price for me on that as well.I was very surprised how low the options were after all the time he had put in. I approved the added work, Simcha called later to tell me he had found a new supplier who had them in stock. Two days later he was back. Replaced the motor, replaced the light - problem solved! Paid via Chase Quick pay. As good as it gets.

Fast service, no extra charges. Nice fellow fixed dishwasher same day. A+ service in every wayread more

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

This was my second time calling on Appliance Man for help. First time was for my freezer, and this…read moremore recent time for my Bosch built in microwave oven. Brian was the service technician and was fabulous. I highly recommend Appliance Man, NJ.

HI I am trying to reach you about the repair that you did on my dryer. Whatever you did was not…read morecorrect. I keep trying to call you so you can rectify the issue and I am not getting a response. I am really disappointed by the support I have received. I have reached out multiple times and I am getting nothing back. I see someone else had the same issue with you. Please contact me.

Issue that I called about initially was not resolved. Servicer disconnected and reconnected my…read morewasher. Today water begins to sprinkle at a high intensity flooding my laundry room, dining room, and kitchen floors. I paid $283 for them just to cause damage to my property. No they are not answering the phone. I will be forced to make this a legal matter and sue them for damages to my property.

They never called me back to let me know that the part I ordered came had come in. They seem to be…read moreextremely disorganized.

Went in there to ask about an appliance and was treated terribly by one of male owners. He kept…read moreanswering phone instead of helping me. I told him I tried to call and phones weren't working. He cursed and told me what's he supposed to do not answer the phone. He also asked if I was a state worker which was very strange. He said computers were also not working and if I wanted help to come back later. He called me an asshole as I was walking out. In 50 years living in Rockland County I have never been treated so poorly as a customer. I will never ever buy anything from these people again. Worst customer service experience in my life. How has this place stayed in business???

Everything went well! They fit me into the schedule very quickly, arrived in time and quickly…read morerepaired my microwave and stove. Rather than order a simple part my microwave will need shortly, he told me what it was and how to order and install it. How many repair people will do that for you? He's a great guy, and he's now on speed dial!!

From the owner: Appliance Rescue Team is a trusted, locally owned appliance repair company based in Cresskill, NJ,…read moreproudly serving Bergen County, Rockland County, and surrounding areas. With a reputation built on reliability, transparency, and 5-star customer service, our certified and insured technicians specialize in repairing all major home and commercial appliances, including refrigerators, freezers, ovens, ranges, dishwashers, washers, dryers, and ice machines. We are EPA-certified, fully insured, and factory-trained, ensuring that every repair meets the highest standards of safety and quality. Our team combines technical expertise with a customer-first approach — from accurate diagnostics to clear estimates and guaranteed workmanship. Whether it’s a broken refrigerator compressor, a faulty washer pump, or routine appliance maintenance, we deliver fast, professional, and long-lasting solutions. As an independent company, we partner with homeowners, landlords, property management companies, and warranty providers across New Jersey and New York. Our goal is simple: to rescue your appliances quickly, extend their lifespan, and make your daily life easier. With Appliance Rescue Team, you’re not just getting a repair — you’re getting peace of mind backed by warranties, professionalism, and a company that cares about its community.

Shia rocks: second time we've used him, this time to save a fridge that thought it was an oven and…read moremade sounds like a helicopter. He knows his tech, zeros in on the repairs needed, and does it all with a minimum of muss and fuss. Another thing: he's been a great communicator with us, letting us know when a part would come in and when he could be expected to come by. And he did it all with an eye toward keeping our costs down. He's a lifesaver!!!

I called Shia about a possible igniter failure in my elderly father's oven. He responded to my…read moremessage quickly and got over there the next day. He solved the problem quickly and expertly, checking everything for safety and reliability. Friendly service and fair cost.

Response time was amazing. Jimmy called right away and was able to send a tech over right away…read more We have an older GE washing machine. Paulie cleaned it out and seemed to fix it but next day it stopped working again. They came right out and replaced the water pump at no extra labor charge. Now it's working great.

Stay Away! I called…read moreAtlas (Jimmy) to fix my stove, which had a broken burner. While initially he was quite responsive, everything went downhill quickly. He sent someone who not only didn't fix the burner, he broke another one. That person said that they needed more parts to fix both burners and that they would call back when they were ready. We never got a call. This began several weeks of pestering Jimmy on the status of the parts, because he would never call us. He eventually replied that they were on backorder but would tell me when they were ready again. After a long period of silence, we called him back and he mentioned that the parts were discontinued, he just never bothered to tell us and that he wouldn't do anything to compensate us for the stove his team made worse. He said that there was nothing that could be done to fix it. I called a different company, they came in, had the parts (not on backorder) and fixed it within a week. I'm mad at myself for trusting Jimmy for as long as I did, because we could have gotten results so much sooner. Don't use Atlas, they just make things worse.